Start Creative

BACKGROUND

Please describe your company and your position there.

I am the administration manager for Cooking Oil Collect.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Start Creative, and what were your goals?

Start Creative designed our Website and our Run Program and they look after the day to day maintenance of the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received references from friends.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had meetings to discuss what we needed from Start Creative, they came to our site and took photos and worked with us to build the Website and the Run Program. We are in constant communication to review our changing requirements.

How many people from the vendor's team worked with you, and what were their positions?

We always have dealt with George from Start Creative which is good for us, and he is always contactable.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had wonderful feedback from our customers how have viewed our website and commented on the scope of the information regarding our used cooking oil collection service.

Describe their project management style, including communication tools and timeliness.

They are professional, reliable, and always contactable. They have a lot of great ideas for improving the website.

What did you find most impressive or unique about this company?

We found George from Start Creative to be extremely helpful and supportive.

Are there any areas for improvement or something they could have done differently?

No I don't think they could have improved.