Stark Edge

BACKGROUND

Please describe your company and position.

I am the Custom Software Development of Auxilium Performance

Describe what your company does in a single sentence.

We specialize in Marketing services including SEO, SEM, PPC, SMM, and lead generation to enhance your brand's online presence and drive growth. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stark Edge to accomplish?

• Custom Software Development
• Software Development

SOLUTION

How did you find Stark Edge?

• Online Search
• Referral

Why did you select Stark Edge over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Stark Edge were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Responsibilities:

Application Design and Development: Collaborate with stakeholders to gather requirements and design user-centric web applications. Develop both front-end and back-end components, ensuring seamless integration and functionality.
Call Center Software Development: Create and implement features specific to call center operations, such as automatic call distribution (ACD), interactive voice response (IVR) systems, call recording, and real-time reporting tools.

Custom Software Solutions: Develop bespoke applications that address unique business processes, ensuring they align with organizational goals and enhance operational efficiency.
Integration: Ensure seamless integration of developed applications with existing systems, including CRM platforms and telephony systems, to maintain data consistency and workflow efficiency.
Testing and Quality Assurance: Conduct thorough testing of applications to identify and resolve bugs or performance issues. Implement unit and integration tests to ensure software reliability.
Deployment and Maintenance: Oversee the deployment of applications to production environments. Provide ongoing support and maintenance, including updates and feature enhancements.
Documentation: Maintain comprehensive documentation detailing application designs, code structures, and user guides to support future development and user training.
Required Skills and Experience:

Technical Proficiency: Strong understanding of web development technologies, including HTML, CSS, JavaScript, and server-side languages like Python, Java, or C#.
Experience with Call Center Technologies: Familiarity with VoIP technologies (e.g., Asterisk, Twilio) and experience in developing call center solutions.
Database Management: Proficiency in working with databases such as MySQL or PostgreSQL for data storage and retrieval.
Problem-Solving Skills: Ability to diagnose issues, identify root causes, and implement effective solutions promptly.
Communication and Collaboration: Strong interpersonal skills to work effectively with team members, stakeholders, and clients.
Educational Background: A bachelor's degree in Computer Science, Information Technology, or a related field is typically required; relevant work experience may be considered.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes that demonstrate progress or success in a web software development project for call centers and custom software development can be evaluated through specific Key Performance Indicators related to both software development and call center operations. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed on time and within the allocated budget. Starkedge ensured that the delivered product was thoroughly tested and free of any bugs.

What was your primary form of communication with Stark Edge?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Stark Edge's commitment to delivering high-quality projects on time and within budget is particularly impressive. Their meticulous approach to thorough testing ensures the delivery of defect-free products, reflecting a strong dedication to excellence and client satisfaction.

Are there any areas for improvement or something Stark Edge could have done differently?

No, they were really good in delivering the quality product.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Theuglyidea

Describe what your company does in a single sentence.

My company deals in providing clients with Web designing and development services.

OPPORTUNITY / CHALLENGE

• What specific goals or objectives did you hire Stark Edge to accomplish?
• Custom mobile app
• Custom Software Development
• Custom web app

SOLUTION

How did you find Stark Edge?

• Online Search
• Referral

Why did you select Stark Edge over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Stark Edge were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HR Module CRM Management:

• Develop and manage the HR CRM system to streamline HR processes such as recruitment, performance management, employee onboarding, attendance tracking, payroll, and employee records.
• Configure and customize the HR CRM system according to the evolving needs of the business.
• Ensure data accuracy, security, and compliance with HR regulations and data protection laws.
• Provide regular system reports to management on HR performance metrics, employee satisfaction, and other relevant analytics.

Mobile App Integration:

• Lead the development, maintenance, and enhancement of the mobile application for the HR CRM system.
• Ensure the mobile app is user-friendly, intuitive, and optimized for both Android and iOS platforms.
• Integrate the mobile app with the core HR CRM system to provide employees with easy access to HR services, such as requesting leave, viewing payslips, tracking attendance, and updating personal information.
• Troubleshoot and resolve any issues with the mobile app and CRM integration.

User Training and Support:

• Provide training sessions for HR staff, managers, and employees on how to use the HR CRM system and mobile app effectively.
• Serve as the main point of contact for user inquiries or issues related to the HR CRM system and mobile application.
• Prepare user manuals, guides, and FAQs to assist with common inquiries.

Collaboration and Communication:

• Work closely with IT teams, HR management, and external vendors to ensure that all technical and functional requirements are met for both the HR CRM system and mobile app.
• Act as a liaison between HR teams and IT, helping to translate HR needs into system specifications and solutions.
• Regularly communicate with stakeholders to gather feedback and recommend improvements to the HR CRM system and mobile app.

System Updates and Maintenance:

• Monitor the performance of the HR CRM system and mobile app to identify opportunities for improvement.
• Ensure that both the system and app are up-to-date with the latest features, security patches, and improvements.
• Test system upgrades and new functionalities to ensure smooth deployment and minimal disruption to HR operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time and within the allocated budget. Starkedge ensured that the delivered product was thoroughly tested and free of any bugs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Starkedge demonstrated excellent project management throughout the entire process. They consistently delivered items on time, adhering to the agreed-upon schedule and milestones. Their team was proactive in keeping us updated on progress and addressing any concerns promptly. 
Whenever we had specific needs or adjustments, they were responsive and flexible, ensuring that the final product met our expectations. They worked closely with us to ensure seamless communication and were quick to provide solutions to any challenges that arose. Overall, their commitment to deadlines and customer satisfaction was impressive.

What was your primary form of communication with Stark Edge?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Their skilset and dedication to get the project done for which they went out of the box as well. 

Are there any areas for improvement or something Stark Edge could have done differently?

No. They were really good at delivering quality products.

UPDATED REVIEW

BACKGROUND

Introduce your business and what you do there.

I hold multiple positions; I'm the sales head and the operational manager of an IT-based company. We’re into web development and design, digital marketing, PR video, and more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We needed a project in Python technology and didn't have other resources for it. We came across Stark Edge and were working with them on a real estate website for a client.

SOLUTION

What was the scope of their involvement?

Stark Edge built the website from scratch. We used Python and PHB for development. It also mixed React Java, Python, and Shopify. The site was for a real estate business. Its basic functionality was that real estate agents could register a profile, get verified by an admin, and list properties on the website.

On the other side, users can view the properties near them and use the location filter. Once the location is filled, they can go and check out the particular property. If they pay the subscription to the site, they can get in touch with the agent. Additionally, other agents can pay a subscription fee to list out multiple properties.

What is the team composition?

The team consisted of seven people. They mainly were developers, designers, testers, and the project manager, who was the main point of contact.

How did you come to work with Stark Edge?

My director was friends with one of them; he must have used their services before. First, we got in touch with Stark Edge and had several interviews. Their representatives came to our office, and we had a proper interview. Once we did the interview, we shortlisted them and did the budget. When it was finalized, Stark Edge accepted it, so we decided to work exclusively with them.

How much have you invested with them?

We’ve spent about $18,000.

What is the status of this engagement?

We started working together around the third week of March 2021. The partnership ended around the middle of July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were pretty happy with the work. The client was a bit technical, and we were working with another third-party agency, so it was like their developers had been shown as our developers, and we were all working together.

How did Stark Edge perform from a project management standpoint?

They provided a timely project. If we set a milestone, they achieved it on time. Stark Edge met all deadlines and was never late. Their team was pretty good at providing feedback, and it was great to work with them. They were responsive, proactive, active, and took everything pretty seriously. They went to our office several times, sending the developers to explain and work on modules.

We used Jira as our project management tool. For communication, we often used Skype or telephone.

What did you find most impressive about them?

Stark Edge was dedicated and proactive in handling our requests. They were active whenever we sent them messages or needed some changes, and that’s the only thing that we look for to get our work done.

Are there any areas they could improve?

No, everything was good. I don’t have any improvement areas for them.

Any advice for potential customers?

Be clear on your requirements, and they’ll really be of help. If you are looking for a skilled company to provide you with quality work on time, I recommend Stark Edge. They’re very professional; try them out.

BACKGROUND

Please describe your company and position.

I am the Director of marketing strategy

Describe what your company does in a single sentence.

training center

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Stark Edge to accomplish?

• training module
• online enrollment

SOLUTION

How did you find Stark Edge?

Clutch Site

Why did you select Stark Edge over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Stark Edge were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Learning Management System (LMS): Use an LMS to track learner progress, manage enrollments, and provide a central hub for course access.

Interactive Features: Discussion forums, live webinars, group activities, and peer reviews.

Self-paced Learning: Allow learners to access materials anytime, anywhere.

Mobile Accessibility: Ensure courses are accessible through mobile devices.

Multimedia Integration: Use engaging formats such as videos, infographics, and gamification elements.

User-friendly Interface: Both online and offline platforms should be intuitive and easy to navigate.
Offline Resources: Provide downloadable content for offline access, such as PDFs, video files, or recordings.

Accessibility Features: Ensure the course is accessible to all learners, including those with disabilities (e.g., subtitles, screen reader compatibility, etc.).

Customizable Learning Paths: Allow learners to choose their learning path or focus areas based on interests or needs.

Certificates: Offer certificates of completion for both online and offline courses.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key Metric: Cost savings across departments due to improved resource allocation, automated processes, and reduced errors.

Target Outcome: A clear breakdown of cost savings in areas such as production, procurement, and customer support.

Key Metric: System uptime, speed of operations, and the number of successful transactions without downtime

Target Outcome: 99% uptime, minimal system errors, and improved performance in transaction processing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were totally on time and did a good job. They were quick in responding and working over the needs. They used to work late nights as well. 

What was your primary form of communication with Stark Edge?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

their clarity in terms of understanding the requriements, and their positive attitude. Also they have good skills and good developers

Are there any areas for improvement or something Stark Edge could have done differently?

no, they are good

BACKGROUND

Introduce your business and what you do there.

I’m the head sales executive at Edustark; we're an e-commerce company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We needed to engage a partner to design and develop our website.

SOLUTION

What was the scope of their involvement?

Stark Edge designed and developed our Shopify site using Figma. Users can register, log into the website, add products to their shopping carts, purchase, and track their orders. They also integrated the products with our social media. They continue to do maintenance.

What is the team composition?

We had regular meetings with their designer while building the site. We're also in touch with the project manager, their business analyst, a tester, a frontend developer, and a backend developer.

How did you come to work with Stark Edge?

We posted the job on the Shopify Partner Program. We shortlisted 2–3 development companies; Stark Edge had good tools and experience, so we selected them.

How much have you invested with them?

We've spent $65,000.

What is the status of this engagement?

We worked together from August–December 2022. They continue to support us from a maintenance standpoint.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website quality is solid. Stark Edge has understood my business requirements and delivered a great website.

How did Stark Edge perform from a project management standpoint?

Stark Edge has delivered items on time and within budget. We use Trello and Skype to communicate, and they're available 24/7.

What did you find most impressive about them?

I'm impressed that they've given us a top-notch website.

Are there any areas they could improve?

I have nothing they could improve on; they're perfect.

Do you have any advice for potential customers?

They have a very good team; I recommend working with them.

BACKGROUND

Introduce your business and what you do there.

I'm a developer at a shipping logistics company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Stark Edge?

We needed to create a mobile and web application for our clients.

SOLUTION

What was the scope of their involvement?     

Stark Edge is designing and creating a logistics Android and iOS application for us from scratch using Figma and Flutter as their main tools. We've asked them for real-time tracking for the admin portal so we can monitor shipment deliveries. The platform also assigns data to our drivers so they can manage deliveries, pickup dates, and locations. Moreover, it can process payments and customer information.

What was the team composition? 

We work with around 10 members of Stark Edge's team, including a design crew and front- and backend developers.

How did you come to work with Stark Edge?

We've worked with Stark Edge on other projects and chose them for this task.

How much have you invested in them?

So far, we've spent about $40,000 with them.

What is the status of this engagement? 

We started working with them in October 2022, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Stark Edge's team has great expertise and commitment to the project. In addition, the development has great quality, and whenever they find bugs in the platform, they solve them all without any issues.

How did Stark Edge perform from a project management standpoint?

We have regular meetings with Stark Edge's team. In terms of communication, we use Slack, and regarding tools, we use Jira for project and task management, which I can prioritize according to my needs.

What did you find most impressive about them?

Stark Edge is able to understand our business needs very well.

Are there any areas they could improve?

I don't think they can improve anything — they have a creative team that can think outside the box.

Do you have any advice for potential customers?

I recommend working with them; they're great at UI/UX design and mobile app development.

BACKGROUND

Introduce your business and what you do there.

I'm the head of sales at Marketplace Solutions. We sell products online, and we have an online shop on Shopify.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We hired Stark Edge for their web development services. We needed to redesign our website and develop an online shop on Shopify.

SOLUTION

What was the scope of their involvement?

Stark Edge helped us redesign our website and build an online store on Shopify. They provided us with mock-ups of the product for our approval. Their team also suggested that we develop a web app that would benefit our business.

What is the team composition?

We worked with four people from their team: a coordinator from the technical team, a developer, and two project managers.

How did you come to work with Stark Edge?

We needed a vendor to develop our product, so we approached four companies. We chose Stark Edge because they understood our requirements.

How much have you invested with them?

We spent close to $8,000 on the project.

What is the status of the engagement?

We worked together on the project from January–October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Stark Edge did a great job of turning our vision into reality — in fact, we haven’t experienced any bugs in the app yet. Moreover, the new features they implemented were very helpful and improved the user experience. Their team also had very good coordinators who understood our requirements easily.

How did Stark Edge perform from a project management standpoint?

They met all their deadlines, and their project managers were always available and ready to help. They were also very good at communication. We managed the project on Jira and interacted via Slack.

What did you find most impressive about them?

We were impressed with their team’s knowledge and commitment to the project.

Are there any areas they could improve?

I have no complaints about Stark Edge’s work.

Any advice for potential customers?

Communication is key to a successful project, so make sure to communicate your requirements and goals clearly.

BACKGROUND

Introduce your business and what you do there.

I'm the customer relations officer at GNI, a group of colleges that provides many degrees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

Stark Edge is developing our cross-platform mobile app using Flutter. They've developed the backend in PHP. The app works as a CRM with a student and parent login. Teachers upload courses and assignments on the app while students upload their completed work. Parents can track student attendance via the app. 

What is the team composition?

We're working with 14 teammates from Stark Edge, including a project manager, a technical lead, and some testers and QA teammates. 

How much have you invested with them?

We've invested $23,000 with Stark Edge. 

What is the status of this engagement?

We started working together in October 2021, and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app hasn't launched yet, but there aren't any bugs so far. I am 100% satisfied with Stark Edge's work — they've exceeded my expectations. 

How did Stark Edge perform from a project management standpoint?

Stark Edge's project manager and technical lead are my main points of contact. Generally, we communicate via GitHub, WhatsApp, and Slack. Their team's project management is excellent; Stark Edge's quality and pricing exceed our expectations. 

What did you find most impressive about them?

Stark Edge adheres to the timelines and budget. Their quality of work and communication is also really good.

Are there any areas they could improve?

There is nothing for Stark Edge to improve. 

Do you have any advice for potential customers?

Customers need to trust the ideas Stark Edge develop. 

BACKGROUND

Introduce your business and what you do there.

I’m the operational manager of Flair Interactive, a digital marketing agency. We also do web and mobile application development to a minor extent.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We needed help with website revamping and mobile application development for a client of ours because we didn’t have the resources available in-house.

SOLUTION

What was the scope of their involvement?

Our client’s website was built on WordPress, but they wanted it to be revamped on Shopify, so Stark Edge built a new website from scratch. They were in charge of the front- and backend development, as well as the UI/UX design.

We also needed a mobile app for this platform, which Stark Edge developed for iOS and Android. They integrated the Shopify backend with Flutter to connect with the mobile apps.

On this multi-vendor website, people register and post products. Shop owners also can use the app and register themselves, but they have to pay a monthly fee. There’s a basic package, a premium package, and a gold package for this service, and they get various features depending on the package they choose.

Users and vendors can also leave reviews. Additionally, there are other features like live chat, group discussion, and drop shipping for the multi-vendors.

What is the team composition?

We worked with about 12 people from Stark edge. Our main point of contact was a project manager.

How did you come to work with Stark Edge?

We posted the job on Shopify Partner, and we got in touch with Stark Edge. They’re a Shopify certified agency.

How much have you invested with them?

We spent $40,000.

What is the status of this engagement?

We worked together from August–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Stark Edge delivered top-notch quality work, and our client was happy with the result. After they finished, we did the testing and found some small issues. Once we let them know about those issues, they addressed them. The product is now bug-free and functions well.

How did Stark Edge perform from a project management standpoint?

Stark Edge delivered the project ahead of time and stayed on budget. We used Trello to manage the project, and we had discussions over WhatsApp because that was the communication channel that the end client used.

What did you find most impressive about them?

Stark Edge’s dedication and adherence to the timeline were impressive. If the client found an issue, they started rectifying it right away, even on Sundays. Additionally, their proactiveness and skillset were phenomenal.

Are there any areas they could improve?

No, everything was perfect.

Do you have any advice for potential customers?

Work with them. They’ll provide you with top-notch quality, and you’ll certainly be satisfied. Be clear about what you’re looking for, and they’ll come up with something very creative that will excel your expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at Third Floor Design, a design and marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

I needed someone to develop an e-commerce site for my client.

SOLUTION

What was the scope of their involvement?

They developed an e-commerce site from scratch using Shopify.  The wholesale part was made by them, including the design. We’re almost done with the project — I’m just waiting for the feedback from my client.

What is the team composition?

There are 4–5 team members that I communicate with, but my main point of contact is the project coordinator.

How did you come to work with Stark Edge?

They approached me on an email marketing website. I spoke to 2–3 candidates, but I found Stark Edge to be more reliable based on their reviews. Additionally, their portfolio was more appealing and straightforward.  

How much have you invested with them?

We've spent $25,000 with them so far.

What is the status of this engagement?

We started working together in March 2021, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 I’m delighted with the work they’re delivering. Also, multiple vendors have been selling the products through the site.

How did Stark Edge perform from a project management standpoint?

We communicate often through calls and emails. They’re always available when I need them and take the time to help me. They’re also doing a great job delivering everything on time.

What did you find most impressive about them?

Their skills are the most impressive. I’m amazed by the coding and functionality of the site they built — I look forward to working with them on new projects.

Are there any areas they could improve?

I don't think there's anything they can improve on — they’re good at everything.

BACKGROUND

Introduce your business and what you do there.

I’m a sales head at Marketheed Pvt. Ltd, a tech marketing agency. We mostly do digital marketing, but we also develop websites and mobile applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stark Edge?

We needed their team to develop a mobile app for one of our clients.

SOLUTION

What was the scope of their involvement?

One of our clients in the medical field needed a mobile app that connects patients with nearby doctors. Since we were short-staffed then, we tasked Stark Edge with developing this iOS- and Android-friendly mobile app and another web app for the same client. Their team also integrated features that allowed patients to book online appointments, which doctors could schedule on their calendars.

Apart from booking appointments with nearby doctors, patients were also given access to a map that located them to the nearest pharmacies. Once they chose a pharmacy, they could order and pay for their medicine online, and someone from the pharmacy would deliver the patient's order at their doorstep.

In addition to developing the apps, the team also handled the UI/UX design efforts for both platforms to ensure that all functionalities were running well and ready for their testing and go-live stages.

What is the team composition?

Our main point of contact was the project manager, but we worked with about 18 resources from Stark Edge in total.

How did you come to work with Stark Edge?

We found their team on Upwork after looking for potential development agencies to onboard for this particular project.

How much have you invested with them?

We spent $52,000.

What is the status of this engagement?

Our project with Stark Edge ran from September 2020–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Stark Edge was a skillful team that delivered on-point and timely solutions — they were able to complete the product almost two weeks before the deadline we set. Their prompt adherence to our requirements was our main success metric. Overall, we were pleased to have worked with Stark Edge's proactive team.

How did Stark Edge perform from a project management standpoint?

We communicated via Skype and WhatsApp and used Jira to manage the project. Stark Edge unfailingly met all the deadlines we set — they even worked on weekends to deliver everything we needed.

What did you find most impressive about them?

Stark Edge showed utter commitment to this project by meeting our timelines and communicating effectively with our team.

Are there any areas they could improve?

There’s nothing I’d have them improve. Stark Edge provided us with satisfactory services throughout the project.

Do you have any advice for potential customers?

Hire Stark Edge —  they're a good team that respects their clients by adhering to timelines and budgets.