Star Software

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Acquisit

Describe what your company does in a single sentence.

Advertising Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• We engaged Star Software to automate data collecting, CRM entry, and preliminary communication procedures in order to expedite our customer onboarding process.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building an RPA system that gathers client papers, enters their information into our CRM, arranges introductory meetings according to team availability, and generates customised welcome emails was part of the scope.  A completely working automation bot, integration with our calendar and CRM system, and team user training were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client satisfaction increased in the first week as a result of the onboarding time being reduced by more than 50%, data entry errors being almost completely eradicated, and a more seamless handoff to our accounts team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had well-organised and responsive project management.  They were prompt in making adjustments in response to our feedback or evolving needs, and they delivered everything on schedule.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their thorough comprehension of RPA and our industry's requirements was what most struck us; they didn't merely create automation; they customised it to match our precise workflow.

Are there any areas for improvement or something Star Software could have done differently?

Nothing Yet

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Volaris LLC

Describe what your company does in a single sentence.

Advertising Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• To cut down on human error, save time, and obtain insights from platforms like Google Ads, Meta, and TikTok more quickly, we enlisted Star Software to automate our campaign reporting process.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main deliverables included automated data extraction scripts, a centralised reporting dashboard, and scheduled bot runs for daily and weekly reports. Star Software developed RPA bots that pull campaign data from various ad platforms and aggregate it into easily readable dashboards and Google Sheets reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a 70% reduction in the time spent on reporting, eliminated human errors, and were able to submit reports to clients 2x faster.  Our team now spends more time analyzing data instead of acquiring it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the assignment with ease and organisation.  They were prompt in adapting to our demands and adjustments, and they provided everything on schedule.  Throughout, the communication was responsive and unambiguous.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressively, they were able to quickly understand the needs of our industry and develop a customised solution, automating complex workflows with little input from us.

Are there any areas for improvement or something Star Software could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Owner/Strategic Partner of PrideStaff Financial

Describe what your company does in a single sentence.

Accounting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• In order to reduce errors and human labour, we engaged Star Software to automate our invoice processing. This allowed data from supplier invoices to be precisely and swiftly integrated into our accounting system.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Setting up an automated system to collect, read, and process supplier invoices was the assignment assigned to Star Software.  Integrating the RPA tool with our accounting program, setting it up to extract invoice information such as the vendor name, amount, and due dates, and making sure it posted automatically into our system were among the main deliverables.  They also supplied testing, training, and basic support after deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Invoice processing mistakes decreased dramatically, manual data entry time was cut by more than 60%, and we were able to clear bills in a matter of hours rather than days thanks to the automation.  This increased our accounting processes' overall efficiency and payment accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their skilled and well-organised project management ensured that all milestones were delivered on schedule, that we were kept informed at every stage, and that our queries and needs were promptly addressed.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our greatest admiration was their thorough comprehension of accounting procedures and the ease with which they customised the automation to meet our requirements.  They also demonstrated exceptional abilities to promptly adjust to our suggestions and clearly explain technical details.

Are there any areas for improvement or something Star Software could have done differently?

NOTHING

BACKGROUND

Please describe your company and position.

I am the Chief Financial and Strategic Officer of Dividenz

Describe what your company does in a single sentence.

Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• In order to automate our daily financial transaction reconciliation, decrease manual error, and expedite report generation—all while guaranteeing that differences are promptly reviewed—we engaged Star Software.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating transaction matching between our internal systems and payment gateways was included in the scope.  A reconciliation bot, an automated discrepancy alert system, and daily reconciliation reports produced without human involvement were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project produced daily automated reports, increased accuracy to over 95%, and cut down on human reconciliation time by 70%.  Real-time flagging of discrepancies facilitated improved financial tracking and a speedier resolution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed their projects in an orderly and open manner.  They promptly responded to our requests, made any necessary adjustments, and delivered everything on schedule.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was amazing how well they understood RPA and could customise the automation to fit our unique financial procedures.  They provided a solution that smoothly integrated with our current systems after promptly recognising our demands.

Are there any areas for improvement or something Star Software could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Director Learning Consulting of Visa University

Describe what your company does in a single sentence.

Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• In order to expedite customer onboarding, decrease manual verification errors, automate our KYC process, and guarantee that customer records are appropriately updated in our core banking system, we engaged Star Software.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automating KYC verification, including data entry, validation, and document extraction, was part of the scope of work.  Star Software provided us with bots that update customer records straight into our core system, scan and validate IDs, and verify proof of address.  Additionally, they offered testing and process integration to guarantee precision and adherence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The initiative enhanced customer onboarding capacity by 40%, decreased human data entry errors by 80%, and shortened KYC processing time by 60%.  Accurate compliance was further enhanced by real-time customer record updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had effective and well-structured project management.  They promptly addressed any changes or concerns we brought up throughout the project, met all deadlines, and were responsive to our requests.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was amazing how well they were able to adapt automation to our current systems.  They provided solutions that operated well and with the least amount of disturbance after rapidly comprehending our procedures.

Are there any areas for improvement or something Star Software could have done differently?

Nothing Yet

BACKGROUND

Please describe your company and position.

I am the Director, Talent of Upfront Ventures

Describe what your company does in a single sentence.

Venture Capital and Private Equity Principals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• We engaged Star Software to help us identify high-potential startups more quickly, rate them according to their potential for growth, and send us automated alerts when new investment opportunities arise.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

An AI platform developed by Star Software can analyse pitch decks, news, and startup databases.  It analyses market trends, offers a ranking system for entrepreneurs, and delivers real-time alerts regarding new businesses.  The automatic alarm system, trend analysis dashboard, and scoring model were the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received timely alerts that resulted in two successful early-stage investments, increased the accuracy of our investment scoring, and found promising startups 40% faster.  The platform also greatly decreased the amount of time spent on manual research.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the assignment with ease and organisation. They promptly adjusted to our input and met all important deadlines. They were quick to respond when we needed assistance or adjustments, and their communication was clear.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was impressive how well-versed they were in both venture financing and AI technologies.  In addition to offering insights that felt pragmatic rather than merely technical, they developed a system specifically suited to our investment requirements.

Are there any areas for improvement or something Star Software could have done differently?

They may do better by providing additional training sessions so that our staff can make the most of all the features.  Additionally, a more thorough user manual would have been beneficial.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Cooper Fitch

Describe what your company does in a single sentence.

Staffing and Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• We hired Star Software to build an internal AI assistant that helps our recruiters easily access company data, job specs, client history, and candidate profiles in one place.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Star Software developed an AI-powered internal chatbot. The key deliverables included integrating our existing databases, designing a user-friendly interface, building search and query functions, and ensuring real-time data access for recruiters.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The chatbot reduced the time recruiters spent searching for information by about 40%, improved response accuracy, and helped our team handle more candidate queries daily.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Star Software managed the project well, meeting deadlines consistently. They were responsive to our feedback and made adjustments quickly whenever we raised concerns.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to grasp our recruiting process deeply and tailor the AI solution to our needs impressed us the most.

Are there any areas for improvement or something Star Software could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Recruitment Team Lead of Mira Search

Describe what your company does in a single sentence.

Human Resources Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Star Software to accomplish?

• We hired them to automate candidate screening, improve selection accuracy, and speed up the hiring process.

SOLUTION

How did you find Star Software?

• Online Search
• Clutch Site

Why did you select Star Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Star Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included developing an AI system to automate resume screening, rank candidates using predictive analytics, and schedule interviews automatically. Key deliverables were the AI screening tool, candidate ranking model, and an automated interview scheduler integrated with our calendar system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system reduced screening time by 50%, improved candidate match quality by 30%, and cut interview scheduling time in half.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and organized. They delivered all items on time and responded quickly to our requests.

What was your primary form of communication with Star Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine AI expertise with practical HR needs made their approach stand out.

Are there any areas for improvement or something Star Software could have done differently?

Nothing Yet