Sreyas IT Solutions Pvt Ltd

Please describe your company and your position there.

President

For what projects/services did your company hire Sreyas IT Solutions Pvt Ltd, and what were your goals?

We needed a custom website (in Drupal) and ongoing support of the site as we added features and product enhancment.

How did you select this vendor and what were the deciding factors?

We searched an interviewed multiple Drupal experts and selected Sreyas-IT-Solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Site development and customization to meet our needs, including e-commerce integration

How many people from the vendor's team worked with you, and what were their positions?

We worked principally with Ciril, who led their development efforts. Communications were clear, prompt and effective

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The ultimate deliverable is a working website, upgraded to work on mobile devices, that projects a positive image for our company, produces an effective platform for customer interaction and e-commerce transactions. Ciril and team did a great job.

Describe their project management style, including communication tools and timeliness.

Very timely, given the difference in time zones. Ciril and team met our dates for prompt turnaround. Also, when the site was down due to server issues, Ciril and team responded quickly to get things working again.

What did you find most impressive or unique about this company?

Ciril met our objectives in a timely manner and offered suggestions for improvements that we had not considered.

Are there any areas for improvement or something they could have done differently?

No

Introduce your business and what you do there.

I'm the marketing manager of Arabic Playground, a marketplace for teaching resources.

What challenge were you trying to address with Sreyas IT Solutions Pvt Ltd?

We needed someone to develop our two websites.

What was the scope of their involvement?

Sreyas IT Solutions Pvt Ltd provided us with their web development services, including the design, deployment, Drupal integration, and ongoing support. I initially gave them some sketches and content that we required for the website, which they then worked on.

They've implemented a lot of features and functionalities. For example, the Arabic Kingdom website has online content and stories that use voice recordings and playable audio. It’s also a membership site, so the team deals with gateways, the membership process, and user registration for students and teachers.

They’re currently providing us with ongoing support and some enhancement work.

What is the team composition?

We have a team made up of web developers and designers.

How did you come to work with Sreyas IT Solutions Pvt Ltd?

We found them online.

How much have you invested with them?

We’ve spent around $20,000

What is the status of this engagement?

The partnership started back in December 2011 and we’ve been working together since then.

What evidence can you share that demonstrates the impact of the engagement?

Whenever there's an attack on the website or a functionality issue, they’re very quick to respond and they fix it right away. They also consistently maintain the site and keep up with the upgrades and patches.

How did Sreyas IT Solutions Pvt Ltd perform from a project management standpoint?

From a project management standpoint, they perform really well. Whenever we have a milestone to cover, we have daily calls where we review the progress and the testing depending on which project phase we're in. Once a project is done and delivered, we’ll have regular maintenance to support it.

We communicate mostly through email and Skype.

What did you find most impressive about them?

We like that they connect with us at a personal level. Whenever I need them, they’re always available to offer support. They respond well, deliver consistently, and the quality of their work is always great.

Are there any areas they could improve?

They always do a good job so I don't have any feedback in terms of improvement.

Any advice for potential customers?

My advice is to be precise about what you want because that will speed up the process.

Introduce your business and what you do there.

I’m the former managing director for an IT solutions provider.

What challenge were you trying to address with Sreyas IT Solutions Pvt Ltd?

We use Sreyas IT Solutions Pvt Ltd for about 80% of our outsourcing jobs.

What was the scope of their involvement?

We decide what technology use and how to proceed. We mostly use their team for web development, but occasionally discuss app development. They use open-sourced CMS platforms like WordPress and Joomla. We’ve also used PHP and MySQL for platform development.

What is the team composition?

Most often we had 3-4 people working on my project, but I only talk to the person in charge.

How much have you invested with them?

We’ve spent between $30,000–$40,000.

What is the status of this engagement?

We started working together around 2011 and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Our team checks to see if what they deliver meets our standards or not. We discuss issues throughout the project and make changes as we need to. We have an understanding that we expect them to deliver what we want. Once they finish a project and it’s passed to the client, we move on. We have a few ongoing projects with them and have an agreement to continue working with them.

How did Sreyas IT Solutions Pvt Ltd perform from a project management standpoint?

Our team oversees most of the project, but we collaborate with them. We dictate how we want a project done, and they follow our specifications. They then come back to us, and we determine whether or not it meets the requirements.

What did you find most impressive about them?

They’re honest and upfront when it comes to deadlines. Other companies we’ve worked with just say yes to everything, but then we have issues going forward. Sreyas IT Solutions Pvt Ltd is realistic and will let us know if they have to hire additional resources to meet our needs.

Are there any areas they could improve?

Although we manage most of the project, they could gain a lot from having a focal point or team leader so it’s easier to communicate with their team.

Do you have any advice for potential customers?

When you’re looking for a partner, you want to check how efficient they are, how they plan to complete a project, and the quality of their previous work. It’s not easy to manage an overseas project, but you need to find a trustworthy company. First, look for a company you can trust.

Please describe your company and your position there.

I am the owner of a seminar producing company. I am also a life coach and meditation teacher. Sreyas IT has been a vital part of our internet presence, designing our 2 websites, maintaining both our websites, moving our website from one hosting company to another. He responds quickly and is very easy to work with. I would recommend the company to anyone.

For what projects/services did your company hire Sreyas IT Solutions Pvt Ltd?

Sreyas IT has performed all kinds of projects for my company for many years.

How did you select this vendor and what were the deciding factors?

They were recommended to me by a client of mine.

Describe the project in detail and walk through the stages of the project.

Sreyas IT has done every step of every project for my website.

How many resources from the vendor's team worked with you, and what were their positions?

This I do not know.

Can you share any outcomes from the project that demonstrate progress or success?

My website has attracted a good deal of business as a result of his work.

How effective was the workflow between your team and theirs?

They work pretty quickly.

What did you find most impressive or unique about this company?

The speed at which they work and their positive attitude.

Are there any areas for improvement or something they could have done differently?

They could proofread their work better before submitting.

Please describe your company and your position there.

We provide advanced driver training for companies and private customers around the UK. I own the company.

For what projects/services did your company hire Sreyas IT Solutions Pvt Ltd?

We used and continue to use Sreyas IT for all our IT development. They work on daily updates and queries and also long term, complex bespoke projects too.

How did you select this vendor and what were the deciding factors?

They are reasonably priced and also provide excellent technical knowledge.

Describe the project in detail and walk through the stages of the project.

They have significantly developed both our websites, from building a bespoke online booking system and diary management, to creating a very complex online risk assessment for drivers, which is now used by large companies across the UK as part of their employee road safety assessment.

How many resources from the vendor's team worked with you, and what were their positions?

We have one person as our main contact but I am aware others with specific skills help on specific projects.

Can you share any outcomes from the project that demonstrate progress or success?

We have very reliable, robust websites.

How effective was the workflow between your team and theirs?

Very good - always quick to respond to work too.

What did you find most impressive or unique about this company?

Their flexibility and speed to get things done have been impressive.

Are there any areas for improvement or something they could have done differently?

No.