Sparkhouse

BACKGROUND

Introduce your business and what you do there.

Crowdcreate is a passionate Los Angeles, California based growth marketing agency raising over $10 million for crowdfunding and blockchain projects. I’m the co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

In my business, we do a lot of video work. As a growth marketing agency focusing on crowdfunding, we depend on effective videos.

SOLUTION

What was the scope of their involvement?

They made a 2.5 to 3-minute campaign video, and delivered photos that we used on the campaign page. There were also video shorts that we use on viral media, viral ads, and Facebook ads. We are now working on our third project together. Every one of our campaigns needs a heart wrenching call to action video. The videos are live action with real actors and real scenarios. 

We show them our idea and the points we want to focus on, but from there on, they do the hiring, casting, script writing, post-editing, etc. The reason I use them is because they’re a one-stop shop that takes care of everything I need.

We are data driven so throughout the campaign, we listen to what customers want and we tailor the message to what they’re looking for. This has happened many times during our work with Sparkhouse. Sometimes we would ask for changes or a 30-second short video for Facebook ads. Sometimes we need something more focused on the characters or the features.

How did you come to work with Sparkhouse?

We had gone through 20 or 30 of different videographers before finding Sparkhouse. We’ve been using them ever since because they’re so effective at what they do. I found Sparkhouse through my co-founder, Jeffrey Maganis. We saw a lot of Sparkhouse’s work and realized they were very talented. We reached out to them because we were looking for a better video partner.

How much have you invested with them?

This information is confidential.  

With crowdfunding, some brands can afford more and some less. That’s another reason why we stayed with Sparkhouse because they can work around our budget. 

What is the status of this engagement?

We started working with them in mid-2015. We are currently working on two projects with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our most successful campaign was for Reolink Argus. The client was able to raise $1 million in 45 days with the video Sparkhouse created. In today’s society, people are sold by videos, and I attribute the success of Reolink to the effectiveness of the video they created.

The engagement was higher for this campaign and the number of people contributing to the campaign was higher. A lot of crowdfunding is validated by how much money is raised and how much people talk about it. Crowdfunding is a social experience.

How did Sparkhouse perform from a project management standpoint?

They handle everything, including any changes we need, very quickly. For example, we were changing direction on the ad sets, and we needed another 30-second short video edited. They had those changes turned around in 24 hours. We work on their project management tool which was really effective. A lot of the communication was through email or phone calls. If there was a sudden change or new idea, they were easy to reach.

What did you find most impressive about them?

Their ability to deliver an effective message. They put humor in the videos at just the right time. There’re very few video companies that can do that effectively, especially for crowdfunding. It’s a fine line to walk between informational and storytelling. 

The beauty of Sparkhouse is they have a lot of the equipment they use. They can work around your budget. I’ve worked with so many videographers that have to rent equipment so they can’t lower the scope to accommodate a client.

Are there any areas they could improve?

They’re meeting all my expectations and more. I don’t have anything else I would want to ask for.

BACKGROUND

Introduce your business and what you do there.

I work for CorVel Corporation, a third-party administrator for worker’s compensation claims. I am the vice president of marketing in our corporate office in Irvine, California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

I believe we first started working with them on a video animation project to help educate our clients on a new service we provide, which is a 24/7 nurse triage hotline. We wanted to create an animation that could be played for our clients in presentations to educate them quickly and briefly on how the service worked. At the time, it was a new and innovative way of reporting injuries in the field.

SOLUTION

What was the scope of their involvement?

We’ve worked on at least 20 different projects with Sparkhouse. We’ve done real videos, animation, conference reels, and interactive presentation tools. Sometimes, they start with a blank slate, and then we brainstorm together. Sometimes, we have a goal or an idea in mind, and they execute it. It’s been a long-term relationship, and the projects have been quite varied.

Outside of video production, they also do some interactive sales presentation tools for us. Our sales team can customize these to help close a sale.

How did you come to work with Sparkhouse?

I was introduced to them through networking. I believe we considered other companies at the time. Sparkhouse has many ideas and a lot of drive and passion for what they do.

What is the status of this engagement?

We started working together in February of 2013, and the relationship is ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

There aren’t any quantifiable metrics; however, we continue to use the original animation project from four years ago and customize it for almost every single presentation. It’s been greatly received in the marketplace. The response to Sparkhouse’s work has been great, both internally and externally. That’s why we continue to use them.

How did Sparkhouse perform from a project management standpoint?

They perform very well. They keep things on track. Their communication and adherence to deadlines are good. We use various online collaboration tools for editing and commenting on video or animation projects, but no specific project management tools. They respond very well to feedback.

What did you find most impressive about Sparkhouse?

They can pivot very well in terms of changing project scope. They are very good at receiving feedback and changing direction. They don’t take things personally, and they’re able to take a different approach if the original isn’t well-received.

Are there any areas Sparkhouse could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Devise Interactive, a brand digital agency. We focus a lot on building brands and technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

I thought it would be hard to tell our story to clients via a conversation because it would be hard to translate the emotion involved. We wanted to show our clients our process, why we’re valuable, and how we differ from other agencies. A video would be the perfect way to capture that story and its emotional component, so we reached out to Sparkhouse.

SOLUTION

What was the scope of their involvement?

Sparkhouse helped us with everything. When we engaged them, they helped us write the script. The video needs to show what our company is about, why partners should choose us, who our creative team is, etc. Then they did a live shoot at our office and brought a whole crew—camera guys, lighting guys, sound guys—I honestly didn't know there were going to be so many people. Filming pretty much took a whole day. After that, we went into post-production, which lasted another 1 ½  to two weeks. That seemed like the easiest part of the whole process. They produced about seven or eight videos that we are now starting to implement into our marketing material.

Since we are also a creative studio, we definitely took a more collaborative approach to working with Sparkhouse on the project. My team had some ideas, so we kind of had a brain dump on what we liked. Sparkhouse took those ideas to come up with some of their own, and then my team would challenge their suggestions and so forth. Because we had a lot of cooks in the kitchen, writing the script probably was the longest step in the process. It took us a few weeks to a month to block out the script, and then after that, it was a smooth production.

How did you come to work with Sparkhouse?

I’ve known about Sparkhouse because we’re in the same networking groups, so reaching out to them wasn’t a straight cold call. It took our agency some time to build up enough capital to hire Sparkhouse. We’ve been wanting them to do a video with them for a few years now, so it was exciting when we realized we had enough capital to give Sparkhouse a call.

How much have you invested with Sparkhouse?

After everything was said and done, we invested $55,000 with Sparkhouse. There were a couple of little add-ons to the project, but the guys at Sparkhouse were pretty accommodating.

What is the status of this engagement?

We started working together in November 2016, and we ended the project in January 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We haven't implemented our marketing materials yet; we’re keeping those videos in our back pocket for now. We moved offices at the beginning of 2017, so things have been all over the place. I’m hoping I can update our profile in a couple of months. I know we haven't started using the videos in a public-facing format, but they have helped me with pitches to clients. Rather than me trying to explain to someone why they should choose us, I have a one-minute clip to show them on the spot. I think that’s helped with perception.

How did Sparkhouse perform from a project management standpoint?

Our team is similar to Sparkhouse’s team. We already knew them, and so we worked well to a certain extent. The project management has been super easy, especially since my team had a high interest in providing creative direction. There has been a lot of collaboration between the two teams, and we haven't had any problems with missed deadlines. The scripting took a lot longer than I imagined, but they were up-front about the process. There was a lot of give and take, and we added another week to the project to adjust the script. We usually met in each other’s offices, but we also used Word and Excel documents on the day we were shooting. During post-production, we used a web platform for video editing that allowed you to add comments at specific times in the video.

What did you find most impressive about Sparkhouse?

Everyone was nice. Sparkhouse’s crew is young like us, so we got to jive and feed off of each other’s energy. I liked that. I mainly worked with the director and CEO, but everyone we met while shooting—the gaffer guy, the sound guy, whoever—they were all nice. The whole experience was exciting and exhilarating. They got me and my team excited and involved in the work. My team was talking about the project every day. Sparkhouse has served a lot of my clients and other people I know, so I have a high respect for them and what they’re aspiring to be.

Are there any areas Sparkhouse could improve?

I don't think I have any critical feedback.

BACKGROUND

Introduce your business and what you do there.

RESSAC Climate Control is an air conditioning contractor that provides commercial air conditioning service throughout California. I’m the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

We needed someone to redesign our website to make it more responsive on smaller devices like phones and iPads. We also needed to improve our search rankings with video content.

SOLUTION

What was the scope of their involvement?

They provided a video which is an introduction to our firm and is featured on the home page of our website. They also created a reel that spools through until you click on it and actually play the video. It was one shoot that was made into two pieces. I came up with a script and some concepts for the video and they made suggestions along the way. The video is a series of interviews with our top management talking about the firm, overlaid with pictures of employees working. The shoot was performed over two days and was very organized.

How did you come to work with Sparkhouse?

I’ve had the same web design firm for 10 years and when I wanted this video added, they recommended three different companies to me. I talked to those firms and chose Sparkhouse because they stood out in terms of the attention they gave me. The other firms sounded like they were too busy to help me. I also felt their price was affordable for the value I would get out of the end product.

How much have you invested with Sparkhouse?

We spent between $10,000 and $50,000 with them on this project.

What is the status of this engagement?

We started working with them in March 2016, and the project was completed the same month.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We do very little marketing because we deal with very large retail clients. I’ve received positive comments on the video and our new customer sales have increased.

How did Sparkhouse perform from a project management standpoint?

They had software to keep the project organized and it also allowed me to give feedback. They were able to meet all the deadlines.

What did you find most impressive about Sparkhouse?

I like Torrey, the founder, a lot. He’s very passionate about his work. It’s cool to see someone who loves the work they do.

Are there any areas Sparkhouse could improve?

Since it was the first time we were doing a project like this, it would have been nice to have more information about what the day of the shoot was going to be like. But overall, I was very happy.

BACKGROUND

Please describe your company and position.

 I am the Brand Partnerships Lead of a consumer products & services company 

Describe what your company does in a single sentence.

Luxury consumer goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Imagery and video to support new wholesale initiative

SOLUTION

How did you find Sparkhouse?

Returning customer

Why did you select Sparkhouse over others?

Referred to me

How many teammates from Sparkhouse were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Photography
• Video
• Pre and post production

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Provided images and video to support sales decks and other digital marketing platforms. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team communicated very effectively and kept us updatd throughout the entirety of the project. They responded quickly to feedback and ensured we were satisfied with the final assets. 

What was your primary form of communication with Sparkhouse?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was super flexible and able to adapt quickly to our needs. 

Are there any areas for improvement or something Sparkhouse could have done differently?

N/A

BACKGROUND

Introduce your business and what you do there.

I’m a marketing assistant at Dash-Alert, a consumer products and services company. We’re a vehicle-to-vehicle communication device that connects first responders, motorists, and bicyclists to make all roads safer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish for Dash-Alert's project?

We needed to make an introduction video to explain our product.

SOLUTION

What was the scope of their involvement?

Sparkhouse handled the scriptwriting, animation, and video production. The team also added a narrator and background music.

What is the team composition?

We worked with 2–5 teammates from Sparkhouse.

How did you come to work with Sparkhouse?

Someone referred Sparkhouse to me. I chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from July 2026–October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The video came out exactly as we requested. Troy and his team did amazing work. So far, the reception has been great.

How did Sparkhouse perform from a project management standpoint?

Sparkhouse’s project management was amazing. We mainly communicated through virtual meetings.

What did you find most impressive about them?

Their constant communication and reception to constructive feedback were impressive.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m a producer at The Unicorns, a production company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish for your advertising and marketing projects?

We needed support creating animated videos on time with a great team that could bring solutions to problems.

SOLUTION

What was the scope of their involvement?

Sparkhouse created a 60-second video and a 30-second cutdown. The team was responsible for creating storyboards, editing, and motion graphics.

What is the team composition?

We worked with 2–5 teammates from Sparkhouse.

How did you come to work with Sparkhouse?

Someone referred Sparkhouse to us. We chose them because their pricing fit our budget and offered good value for the cost.

What is the status of this engagement?

We worked with Sparkhouse in September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were impressed with Sparkhouse's ability to problem-solve and still meet the agreed-upon deadlines. Our internal stakeholders were happy with the final video.

How did Sparkhouse perform from a project management standpoint?

We communicated with Sparkhouse via email and messaging apps. The team delivered on time.

What did you find most impressive or unique about them?

We were impressed with the number of teammates Sparkhouse had on the project. The team also had automated systems for updates and review shares.

Are there any areas they could improve?

Sparkhouse could check exports before they go out to catch any missing sections that didn't render in the video.

BACKGROUND

Please describe your company and position.

I am the CFO of Elderberry Home Health

Describe what your company does in a single sentence.

we are a private home care company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Create a commercial

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

• High ratings
• Good value for cost

How many teammates from Sparkhouse were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

What an amazing company. We had very little idea what we wanted, and after couple quick chats they gave us three great ideas/directions. They kept us informed throughout the proccess and provided a great end result. We will continue to use them for all our future commercials. I really can't say enought great things about the company, and their pricing was very reasonable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have not launched the commercial yet, but are very happy with the end result 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered fast and effecient. The only project slow downs were on our end.

What was your primary form of communication with Sparkhouse?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The communication skills really stood out to me. They kept us informed and comfortable throughout the entire process.

Are there any areas for improvement or something Sparkhouse could have done differently?

I really dont know how they could have done better.

BACKGROUND

Please describe your company and position.

I am the Creative Producer of PocketBook

Describe what your company does in a single sentence.

Epaper posters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sparkhouse to accomplish?

• Advertising campaign for Meta

SOLUTION

How did you find Sparkhouse?

Online Search

Why did you select Sparkhouse over others?

Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Created three vertical videos, each up to 30 seconds long, and three horizontal ones. Including actors and locations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We don't have this information yet since we haven't run the ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was organized, clear, and very professional.

What was your primary form of communication with Sparkhouse?

Email or Messaging App

What did you find most impressive or unique about this company?

I liked how they developed the customer success process. 

Are there any areas for improvement or something Sparkhouse could have done differently?

I can't assess this because we have never worked with USA Productions, and there is a clear difference between the process and perspective of the European and USA markets. Therefore, I rely entirely on them. 

BACKGROUND

Introduce your business and what you do there.

I’m a product marketing manager at EDMI, a smart metering and energy management solutions company. We offer integrated hardware, software, and communication products to utilities worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sparkhouse?

We needed help creating a company introduction video for a trade show.

SOLUTION

What was the scope of their involvement?

Sparkhouse created a three-minute video to describe our company and approach. I provided the initial concept and script, which they took and made production-ready.

What is the team composition?

We worked with several teammates from Sparkhouse.

How did you come to work with Sparkhouse?

We found them through an online search. We chose them because they were thoughtful about the engagement, structured, and intentional.

What is the status of this engagement?

We worked together from December 2015–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received lots of positive feedback from colleagues about the quality of the deliverable and the accessibility of the message.

How did Sparkhouse perform from a project management standpoint?

Sparkhouse had excellent project management, they listened very carefully to the feedback and implemented it quickly. Everything seemed easy. We communicated via email and messaging apps.

What did you find most impressive about them?

We didn't need to have any meetings once the engagement was on the way.

Are there any areas they could improve?

I didn't think there was anything they could improve on.