What evidence can you share that demonstrates the impact of the engagement?
The animation turned out great. Some areas need improvement, but that’s out of their control. We’re thinking about adding voiceovers. The execution and story they created were spot-on. Early on, we didn’t see a lot because of storyboarding and script work. When we saw the first version of the video, we were impressed that Sparkhouse was able to capture the essence of what we intended to do.
Their team put in a lot of effort. I was pleased with the deliverable. Torrey and Spencer’s level of attentiveness and detail were excellent. I’ve worked with other firms where I’ve spent a lot of money, and they didn’t get anywhere close to the work that Sparkhouse delivered.
How did Sparkhouse perform from a project management standpoint?
I much appreciate Sparkhouse’s team. Compared to other firms, they’re top-tier when it comes to the level of transparency and attentiveness.
We had regular communications. Spencer checked in multiple times a week, pushing our end for logo and branding assets, our initial storyboard, and feedback. Even though our offices are 10 miles from each other, we only met once in person for the kickoff meeting. Frequent meetings weren’t necessary because they delivered work and communicated well enough.
What did you find most impressive about them?
I was constantly impressed with their ability to execute and their attention to transparency. I also appreciated the frequent communication. As an operations guy, I like timelines. The team at Sparkhouse kept them tight, keeping the project moving. Typically, a lot of firms don’t chase down their clients because they don’t want to bother them. I felt Spencer displayed the perfect balance. Because of that, the deliverable was finished on time and within budget. The results are just great.
Are there any areas they could improve?
I really can’t see anything. Their communication style is excellent. I wouldn’t hesitate to work with them again in the near future. Ideally, we will work with them next year for the next round of video production. Overall, Sparkhouse did an excellent job.
Do you have any advice for potential customers?
Clients need to be prepared and have a vision of what they want. We did a lot of homework on our end, mocking and sketching things out quite a bit. We put in the proper level of investment, and their team responded accordingly, delivering a great product.