Can you share any outcomes from the project that demonstrate progress or success?
We finished our video recently, so it's a little early to speak about overall success. But I can say with confidence that every single person who has seen our video thus far was blown away by it. We all had certain expectations of what this video would like when the project started, and the end results have far exceeded all those expectations. The video Sparkhouse made for us is visually stunning, captivating, and inspiring. It checks off all the boxes we needed to make a video for all audiences. I have no doubt that it will help us to bring attention to Eruditely for many years to come!
I think these results speak for themselves: https://www.youtube.com/watch?v=KzceBgnNn0U
How effective was the workflow between your team and theirs?
Over the months that we worked with Sparkhouse I got to know every single member of their team very well. Their Founder and CEO Torrey Tayenaka is extremely professional and easy to talk with. If there was ever a problem he quickly stepped in to remedy it. Our Account Manager, Spencer, was always there with lightning fast response times over email. Having those fast response times is so critical on a large production project. The Creative Director, John N, was really key to our video's success because he was willing to work on all the details and multiple phases of corrections. I pushed John hard to get every single detail right in our video, and he was always up to the challenge. I also enjoyed working with the Producer, Jonny, who was very helpful in the end phases of our project. Every single member of Sparkhouse has different responsibilities, but they all work together extremely well to produce superior results. I honestly enjoyed working with every single person!
What did you find most impressive about this company?
There are many things that I found impressive about Sparkhouse, but one thing stands out beyond all others. I'm not the easiest of customers to have. I'm a detail-oriented perfectionist who has very high standards. I expect the best out of everyone I work with, and I push people hard to achieve amazing goals. This kind of work ethic can produce great results when working with the right people. In the case of Sparkhouse they were always willing to go the extra mile for me. Our video was extremely detailed, and I wanted to really get it as perfect as possible. This meant going through many phases of review and corrections. There were times when I thought I'd drive the Sparkhouse team crazy, and I probably did. But despite this they always remained professional and were willing to put in the extra time to get every detail right. I have great respect for them because of this. The team at Sparkhouse is talented, capable, and diligent! They have exactly the right mix of qualities to produce incredible results. I'm so grateful that I found them and for all the time and hard work they put into making our video the best it could be!
Are there any areas for improvement?
Our video did take a lot longer to produce than originally planned, but that is not due to Sparkhouse. This is mainly because I pushed to make the video as perfect as possible, resulting in many extra phases of review and corrections. I think the only real issues we had with Sparkhouse were in the earlier phases of production while working on the script outline. There were definitely some miscommunications during that stage, but we were able to resolve those problems with the help of Torrey. While I can't say this entire project went flawlessly, the end results were flawless because Sparkhouse was always willing to go above and beyond.