Application Management & Support
$10,000,000 +
June 2020 - May 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.5

Willing to Refer: 4.5

"I loved that they put on the shirt and represented us very well."

Sep 3, 2021

Business Development Manager, Nexura Internacional

Johanna Regina Ruiz Huertas

Other industries
Bogota, Colombia
51-200 Employees
Online Review
Verified

SOFTWARE ESTRATÉGICO S.A.S. provided application management and support for a tech solutions company. The client requested great attention on a government’s judicial branch system to implement improvements.

SOFTWARE ESTRATÉGICO S.A.S. executed 90% of the developments within the estimated timeline. The team coordinated and communicated the project’s progress easily and accommodated all the company’s requests in a friendly way. Overall, their commitment throughout made them remarkable partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Nexura is a company dedicated to the development of technological solutions for the Government with the interest of achieving a connection between citizens and the state and I am the Manager of the Business Development area.

OPPORTUNITY / CHALLENGE

For what projects / services did your company hire SOFTWARE ESTRATÉGICO S.A.S.?

We submitted to a tender for the Judicial Branch - Superior Council of the Judiciary in which Strategic Software also participated because it was the current supplier of CSJ and upon winning the Nexura tender, we decided to hire them since they had the knowledge of the business and thus we avoided trauma with personnel changes.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected it because it was the provider that had been executing that same project in the Judicial Branch

Describe the project in detail and walk through the stages of the project.

It is a project that requires attention to a system of the Judicial Branch called SIRNA which is in continuous improvement and therefore requires developments throughout the project

How many resources from the vendor's team worked with you, and what were their positions?

6 people Project Coordinator SharePoint Eng CRM Eng Functional Eng 2 Technicians

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

90% of the developments were executed within the estimated time

How effective was the workflow between your team and theirs?

It is very easy to communicate with the coordinator, she is always ready, she is very friendly and attends to all requests

What did you find most impressive or unique about this company?

Their commitment. I loved that they put on the shirt and they represented us very well

Are there any areas for improvement or something they could have done differently?

Two of the development requirements were turning into a headache but they finally got over it without any major inconvenience.

RATINGS

5.0

SOFTWARE ESTRATÉGICO S.A.S.

Digital and cognitive transformation

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