SOFTUUP, LLC

BACKGROUND

Please describe your company and position.

I am the Customer Success Manager of an information technology company

Describe what your company does in a single sentence.

We are a B2B web and mobile app development company specializing in Unity3D development and providing end-to-end software development solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SOFTUUP, LLC to accomplish?

• We hired SOFTUUP with the specific goal of developing a Unity3D-based application that would enhance our UX and engagement.

SOLUTION

How did you find SOFTUUP, LLC?

Online Search

Why did you select SOFTUUP, LLC over others?

Because of their expertise in Unity3D development

How many teammates from SOFTUUP, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing a Unity3D-based application that incorporated immersive graphics, intuitive user interfaces, and seamless gameplay. Key deliverables included a fully functional and optimized Unity3D application, integrated third-party plugins, and a smooth user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project demonstrated progress and success. We achieved a visually stunning Unity3D application with smooth gameplay, improved user engagement, and positive user feedback. The application also surpassed our performance and quality expectations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SOFTUUP exhibited excellent project management throughout the engagement. They consistently delivered items on time, adhered to the agreed-upon milestones, and promptly addressed our needs and concerns. Their responsiveness and proactive communication made the collaboration smooth and productive.

What was your primary form of communication with SOFTUUP, LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about SOFTUUP was their ability to grasp our vision and transform it into a captivating Unity3D application. Their technical expertise, attention to detail, and commitment to delivering a high-quality product set them apart.

Are there any areas for improvement or something SOFTUUP, LLC could have done differently?

We have no significant areas for improvement to highlight. SOFTUUP demonstrated professionalism and met our expectations throughout the project.

BACKGROUND

Please describe your company and your position there.

I am CEO at Fulcrum Rocks, a product development company from Kyiv, Ukraine

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC, and what were your goals?

We hired SOFTUUP to help us build AR mobile app for one of our recent clients. We have already conducted a Discovery Stage & prepared designs for the app, but due to numerous ongoing projects, we passed the app’s development to SOFTUUP.

Overall, our client needed an Android/iOS application with an augmented reality experience. Since it was a pilot, our main goal was also to make sure the app conveys the client’s vision and message to the users through its designs and is as user-friendly as possible.

SOLUTION

How did you select SOFTUUP, LLC and what were the deciding factors?

We have already worked with Anton (SOFTUUP’s CTO & co-founder) & his team together on some projects, during which they proved to be a reliable & skilled partner. So, when we needed someone to help us out with AR development, SOFTUUP was my first choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we approved their proposal, we held several online meetings where we discussed the details of the application development (scope of work, app’s functionality & scenario of augmented reality experience).

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a project manager who took care of the app’s requirements and their completion during the entire project. We were also regularly communicated with their CTO about various proposals and feedback sessions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client has just launched the pilot and received an amazing response for the app so far. The users are finding it user-friendly, interesting, and informative.

Describe their project management style, including communication tools and timelines.

The entire project was well-managed through ‘ClickUp,’ the project management system they use. The team performed all the tasks on time and provided apt solutions.

What did you find most impressive or unique about this company?

The leadership and their expertise in the field of augmented reality set SOFTUUP apart. They have well-skilled developers and managers who understand client requirements and deliver accordingly.

Are there any areas for improvement or something they could have done differently?

No. They did a great job and provided valuable service & assistance for us.

BACKGROUND

Please describe your company and your position there.

I am CEO & Founder at KokoroSTD - Arts & Entertainment company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC, and what were your goals?

They have developed several outsourcing projects for us. Their expertise covered:

1. AR gamified applications
2. iOS/Android Applications
3. Web Development

SOLUTION

How did you select SOFTUUP, LLC and what were the deciding factors?

I knew Oleg (SOFTUUP’s CEO & co-founder) before, so I just contacted him when we needed a good custom software development team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the project team had to come up with creavite concept of augmented reality game for tablet pc which used for promotion campaign of tobacco company.

Resut of the project was an iOS/Android game which contains hyper casual mechanic with augmented reality tech. Key deliverables: the softuup team created a cool addictive and fun game that made a wow effect on the promo campaign Technologies used: Unity3D, Vuforia, PHP, MySQL

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 3 people:

1. Project manager
2. Unity Developer
3. Backend Developer

The design was provided by our side

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The feedback on the project was very good. The project was highly appreciated by our partners. More than 10,000 people were involved in the game as part of the promotional campaign

Describe their project management style, including communication tools and timelines.

We were pleasantly surprised communication with the team - they always responded quickly. To manage projects, company managers use clickup - it was very convenient to track the overall progress and status of tasks. For communication, they used channels: Telegram Skype Whatsapp Google meet Email

What did you find most impressive or unique about this company?

It is very comfortable to work with the softuup team, they take over the entire development cycle and do not ask unnecessary questions. We were most impressed that the team quickly and professionally handles unforeseen difficulties and offers different solutions.

Are there any areas for improvement or something they could have done differently?

There is no limit to perfection, we continue our cooperation with the softuup team and we see that the guys do not stand still - they are constantly improving management, improving the quality of development, and also, due to their great experience, they solve the assigned tasks faster.

BACKGROUND

Please describe your company and your position there.

Inspired by a global community of talented, creative women who transcend traditional boundaries, Zhilyova Lingerie embodies a fundamental freedom: the freedom from conventions and rules.

The brand is focused on technology and inclusiveness in all its forms by combining design and craft together. I'm CCO at company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC, and what were your goals?

We contacted the company with the need for custom development and support for the online stores zhilyova.ua and zhilyova.com

SOLUTION

How did you select SOFTUUP, LLC and what were the deciding factors?

The team was advised by our mutual friend, who has been cooperating with this company for more than a year and speaks positively about cooperation and we were also impressed by the price and quality of development

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team worked on:

• adjusting the layout for the catalog
• changing the sorting menu and filters for the catalog
• implementing "infinite" scrolling of products on the catalog page
• the ability to display a preview of some products as a video in the catalog
• change the layout in the product card and display the slider for the aspect ratio 9:16
• created a slider with custom effects on the home page with the ability to display videos
• implemented the layout of the about us page
• change templates for e-mail notifications
• create stubs for a disconnected store
• created custom models and many different minor changes on the site. Technology stack used - html, liquid, javascript

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 3 people:

• Project manager
• Full Stack developer(Team Lead)
• Middle Frontend developer

The design was provided by our side

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Only pleasant impressions from cooperation with the team - always in touch, quickly and clearly answer questions, finish what has been started, help in solving various technical issues.

Describe their project management style, including communication tools and timelines.

We really liked the communication with the team - they always responded quickly, briefly and always tried to complete the task as quickly as possible, despite the holidays or late time when setting the task.

It was also very easy to communicate with them without having technical knowledge. For communication, they used channels: Telegram, E-mail

What did you find most impressive or unique about this company?

We were pleasantly impressed by the communication with the team, the high speed of response to the task and its implementation, and also liked the loyalty to the edits and the argumentation of actions.

Are there any areas for improvement?

We are very pleased to work with this company - their team always accurately fulfills the assigned tasks, keeping the deadlines. We cooperate and recommend the team for cooperation.

BACKGROUND

Please describe your company and your position there.

I am the general director of Yaskravo LLC. Our company specializes in the production of solutions with AR / VR technologies. Website: simo-ar.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC, and what were your goals?

We hired SOFTUUP team to develop an augmented reality minimum viable product. Our goals were:

• Creating an app that can scan the human skeleton
• Adjusting new virtual clothing to the customer's body in real-time.

SOLUTION

How did you select SOFTUUP, LLC and what were the deciding factors?

Initially, we were surprised by the wide experience and competence of the team in various IT areas, we were also impressed by the price and quality of development

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the project team worked with two neuron networks:

• Human skeleton recognition
• Matching clothes on a recognized skeleton.

The result of the project was an iOS/Android MVP application that contains 2 trained neural networks that work together on one device. SOFTUUP team focused on the core task of the application, optimized it to such indicators:

• 0.3 seconds for a full scan of the human skeleton
• 0.2 seconds for clothes matching.

Technologies used:

• Swift
• OpenCV
• TensorFlow

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of 6 people:

• Project manager
• iOS Developer
• Android Developer
• ML/AI Developer
• Backend Developer
• System engineer

The design was provided by our side

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The feedback on the project was good. The project was highly appreciated by our partners. Results are hidden by NDA.

Describe their project management style, including communication tools and timelines.

We really liked the communication with the team - they always responded quickly, briefly, and to the point. It was also very easy to communicate with them without having technical knowledge. For communication, they used channels:

• Telegram
• Skype
• WhatsApp
• Viber
• Google Meet
• Email

What did you find most impressive or unique about this company?

We were very impressed by the strong r&d department. They provided very valuable research and tested different hypotheses. They are not afraid to work with new technologies, stack, data, and tasks that they never solved before.

Are there any areas for improvement or something they could have done differently?

We are very pleased to work with this company - their team always accurately fulfills the assigned tasks, meeting deadlines. We have collaborated and will continue to cooperate and recommend them to others.

BACKGROUND

Please describe your company and your position there.

Currently, I am the Head of R&D in VR/AR with a software company. Under my leadership, I oversee all facets of research and development for projects by software architects and CGI and creative teams.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC?

They have developed several outsourcing projects for us. Their expertise covered:

• AR gamified applications
• Web applications
• AR in web
• Production of mobile AR games
• Technical research in Computer Vision, Augmented Reality development in Fashion fields applications

What were your goals for this project?

We expected our projects to be developed and delivered on deadlines. At the same time, we requested no quality loss because of tight timing.

SOLUTION

How did you select SOFTUUP, LLC?

They were recommended by our partner, as he worked with them before and had positive feedback. We immediately met with the SOFTUUP team and after a few weeks started working together.

We have involved SOFTUUP for the first project to extend the team capacity where their specialists showed themselves quite well as professionals.

Describe the project in detail.

In every project that we have been doing together, SOFTUUP team always made deep technical research of the desired solution, found the technical limitations of the project and proposed valuable alternative solutions if it was needed. All projects were divided into

What was the team composition?

On different projects team contained , but generally the usual team was:

• Project manager from their side
• 2 Unity developers
• 2 Front-end developers (with knowledge in Three.js or relevent)
• Back-end developer Also SOFTUUP`s CTO has been controlling all projects development and took part in troubleshooting if it was needed

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

From the beginning the first thing we noticed was positive and supportive communication. It continued to be that way during the entire development stage. They really paid close attention to our words.

SOFTUUP didn’t just proceed with the specs we gave them, but dived deeper into the project's idea first and provided us with several hints on how to improve, which turned out to be surprisingly valuable.

The main keys of success for us are that high quality projects were developed well and everything was delivered on time.

How effective was the workflow between your team and theirs?

We had meetings with the team in different messengers like Skype, Slack and over task managers such as Jira and Clickup. It was easy to reach them when any questions appeared from our side. They react fast and respond quickly.

What did you find most impressive about this company?

The team is very strong in terms of researching different technical fields, they have wide expertise in AR approaches and game design. Every team member dives in the projects quickly and professionally follows the client's needs.

The workflow is always well-organised. We still work with them in web and AR development.

Are there any areas for improvement?

Art direction could be improved but they are spesialist more in software development

BACKGROUND

Please describe your company and your position there.

I'm a founder and CEO of SYNCHRO SPACE - hub of innovations for cities. We help cities to solve their challenges with innovative solutions of startups. I'm a head of Acceleration program in Ukrainian Startup Fund.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SOFTUUP, LLC, and what were your goals?

We needed a solution to create a park of reviving sculptures in Bila Tserkva. Objective: to revive real sculptures in augmented reality, to organize interactive interaction.

SOLUTION

How did you select SOFTUUP, LLC and what were the deciding factors?

The team won our urban hackathon and city representatives, together with international experts, chose their solution among all the proposed ones, as the best for implementation. The following criteria were important for making a decision: idea, technology, experience and competence of team members, timing and cost.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

During the project team had to come up with creavite concept of implementing additional exerinces using augmented reality working together with symposium curators. Resut of the project was an iOS/Android application which contains 5 AR expereinces which work together with sculptures.

In addition to augmented reality, the application contains information about the author and the idea of sculpture, as well as audio explanations made by the artists, thus fulfilling an educational function of the experience. Key deliverables: they focused on core values, evoke strong emotions, presented a surpassing all the expectations project, achieved the “Wow” effect.

The admin panel for changing/updating of application content was provided so it is possible to change the application info and images at any time. Technologies used: Unity3D, Vuforia, AR Core, ARKit, Flutter, Vue.js, PHP, MongoDB

How many people from the vendor's team worked with you, and what were their positions?

We worked with 7 persons:

• Flutter Developer
• Unity Developer
• UI/UX Designer
• 3D Model Designer
• Frontend Developer
• Backend Developer
• System engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

5000+ reaching an audience without an advertising campaign. Each sculpture has different interaction scenario: gaming, constructor, animation, puzzle.

Describe their project management style, including communication tools and timelines.

softuup team responds very quickly - for communication they provide such channels as: telegram, skype, whatsapp, viber, google meet, email. It is very easy to contact them. The management is very responsive and professional. The team always accurately fulfills the assigned tasks

What did you find most impressive or unique about this company?

We were very pleasantly impressed by the fact that they are looking for and testing different solutions. They are not afraid to work with innovations, they are aimed at creating new ones, and not just implementing existing technologies.

Are there any areas for improvement or something they could have done differently?

I am satisfied with our cooperation. Looking forward to the opportunity to collaborate again.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at Indium Lab, an AR/VR development studio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SOFTUUP, LLC?

I needed someone to help develop our platform because we didn’t have the specialists in-house. It was a big project.

SOLUTION

What was the scope of their involvement?

They helped with developing a large web app/platform for one of our clients.

What is the team composition?

We started with one person and later added a second person for specific tasks.

How did you come to work with SOFTUUP, LLC?

We’re both in Ukraine. My partners recommended using them. They were very easy to communicate with and their prices were good. They were really professional.

What is the status of this engagement?

We worked together from December 2019 until February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a quite difficult task. They made everything really professional. Everything was done correctly. The platform is always working. I don’t know any KPIs or results but everybody is satisfied.

How did SOFTUUP, LLC perform from a project management standpoint?

It was easy to communicate with them. We communicated via Skype and Telegram. There were several project managers, including one on SOFTUUP, LLCs side, our client’s side, and I was the project manager from our side. We worked in Jira and had a weekly Skype call.

What did you find most impressive about them?

Their prices are very good. When we needed to estimate some tasks, obtain some reports, or were working in different time zones, they answer very quickly. They could arrange a Skype call when it was very late here in Ukraine. It was very easy to communicate with them. They were very responsive and professional. They do anything the project manager says to do.

Are there any areas they could improve?

Everything I asked of them, they had specialists for. They have a big team. There’s nothing I’d have them improve.

Do you have any advice for potential customers?

Try to work with this team because they’re a great choice. You will be satisfied. The project will be developed in the best way.