SMM Berg

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Ecomify Automation

Describe what your company does in a single sentence.

Our company provides end-to-end automated solutions to streamline e-commerce operations and accelerate business growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SMM Berg to accomplish?

• Social Media Marketing
• PR
• Email Marketing
• SEO

SOLUTION

How did you find SMM Berg?

Online Search

Why did you select SMM Berg over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SMM Berg were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The partnership with SMM Berg focuses on a multi-channel digital transformation designed to establish market authority through high-impact Branding and PR initiatives. The scope includes a comprehensive SEO strategy to capture organic search intent, alongside the execution of dynamic Social Media campaigns and the deployment of automated Email Marketing funnels. By synchronizing technical search optimizations with a consistent, professional brand voice across all public-facing platforms, the project ensures a seamless user journey from initial discovery to high-value lead conversion.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership with SMM Berg delivered significant growth across all key performance indicators, notably achieving a 45% increase in organic search traffic and securing first-page rankings for 12 core industry keywords within the first quarter. Beyond technical SEO, the project successfully amplified brand authority through targeted PR placements in three niche-relevant publications and a 3.5x increase in social media engagement via a restructured content strategy. These efforts were further bolstered by a high-performing email automation suite that maintained a 28% open rate, ultimately driving a 20% month-over-month increase in qualified lead volume and establishing a consistent, scalable digital presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from SMM Berg was highly professional and characterized by a proactive approach to communication and deadlines. They consistently met all project milestones on time, ensuring that both the technical SEO implementations and the complex email automation sequences were deployed according to the agreed-upon roadmap. Their response to specific needs was both agile and thorough; they maintained a streamlined feedback loop that allowed for real-time adjustments to social media content and branding materials, always prioritizing quality without sacrificing speed. This level of organization ensured that the multi-channel strategy remained synchronized and transparent throughout the entire engagement.

What was your primary form of communication with SMM Berg?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were impressive for their ability to bridge the gap between technical SEO and creative branding seamlessly. Their holistic approach ensures that high-level PR, automated Email Marketing, and search strategies all work in a unified, professional voice. This integrated execution, combined with a transparent management style that prioritizes both speed and quality, makes them a standout partner for scaling complex digital operations.

Are there any areas for improvement or something SMM Berg could have done differently?

The performance from SMM Berg was flawless across all deliverables, leaving no room for improvement as every aspect of the project was executed perfectly.