Skalski Growth

BACKGROUND

Please describe your company and your position there.

I am a psychologist and psychotherapist, specialised in Cognitive Behavioral Therapy. In 2018 I started my own psychotherapy practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skalski Growth?

I hired Skalski Growth to build a basic online presence for my psychotherapy practice. I just founded a company and looked for a way to attract first patients. My budget was very limited at that point so I only looked for the most cost-effective and sustainable solutions. Besides a website, I wasn’t sure what’s required to gain visibility online. I relied on their experience to choose the best channels and methods.

What were your goals for this project?

I wanted to attract patients to my new practice. My primary goal was to get my calendar 100% booked within the first month of operations. On top of that, I wanted to have a professional, easy-to-navigate website and be “findable” online for people looking for help with their mental health. As I was just starting and had a small budget, I also wanted to spend as little as possible on marketing and always keep my ROI positive. I needed someone to find a smart way to make it all happen.

SOLUTION

How did you select this vendor?

When I spoke privately with the Skalski Growth’s owner about my plans to start a psychology practice, he offered his help in setting up my online presence. I believe that they treated it as a small side project.

Describe the scope of their work in detail.

It all started with a new website. They covered this topic end-to-end, taking care of the domain name, hosting, design and development. I was always up to date about what’s happening and had a decisive vote in all discussions. They've also granted me admin access to the website's CMS so that I can edit it on my own. The website they've developed is fast and mobile-friendly, with a clear description of my specialization and contact information. I’ve received very good feedback about it from my patients and friends.

Then, to make my company findable, they created a listing on Google My Business and in all the most relevant directories for mental health professionals. They suggested to reach out to old patients from previous workplaces - to get my first reviews and increase credibility. I did it. Soon, I received my first reviews - and not much later - the first requests from potential patients. Next, they've explored multiple paid channels by running quick experiments. They tested the local Google Ads campaign, which resulted in a few phone calls.

The real game-changer though was a premium profile in one of the most popular doctors’ directories. It provided me with a steady volume of new requests from patients. We decided to focus on this channel. Finally, they made sure that my website is well designed for search engines. They also suggested what content to create to gain more organic traffic from Google. As a result, I see a steady increase in the number of visitors from search engines.

What was the team composition?

The project was led personally by the owner. The website and marketing campaigns were developed by one of his marketers. An SEO Specialist was helping with the technical audit of the website and optimizing it for SEO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Besides having a professional online presence I managed to get my appointment calendar fully booked within about 1 month from the start of our cooperation. In fact, I have more far more requests that I am able to handle at this point in time. As a result, I am already thinking about scaling my practice and hiring some psychologists to help me handle the demand.

How effective was the workflow between your team and theirs?

The workflow was very effective. I was surprised by how fast they can deliver new things. They also respond immediately to all questions. We communicated over the phone, email, Slack, and Basecamp.

What did you find most impressive about this company?

The best thing about Skalski Growth is that they can work really well with small companies like mine. They move really quickly, listen to feedback and adjust their actions. They can operate within a small budget and prove business value immediately.

On the one hand, they are very experienced advisors, who can understand your business environment fast and come up with ideas for what may bring the results. On the other, they are also great in making things happen and finding out what really works in no time.

Are there any areas for improvement?

I don't see any.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of global markets at Brainly, an educational homework help platform for students around the world. We operate in 12 languages and more than 35 countries and we have over 150 million users monthly around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Skalski Growth?

Our challenge was the Indian market was so big and we didn’t know where to start.

SOLUTION

What was the scope of their involvement?

Skalski Growth provided his expertise to help us prepare a growth plan for the Indian market. We merged his ideas with our ideas and then he helped us with some processes. We had a plan to grow from a few million unique users in the Indian market to over 10 million in one year.

Their involvement was more in the performance marketing area, to help us acquire more users. For the performance marketing campaign, we were calculating how many questions we could get from the users and then how that could be helpful for us. Wojtek (CEO and Owner, Skalski Growth) then introduced his plan on mobile apps. He was promoting mobile apps in different regions in India. He launched PPC, social media, and SEO campaigns.

He built the growth trajectory in the mobile apps and we followed his idea in this area. We also promoted the most popular content from our website and where the students could find us most of the time. We acquired more users and they were more interested. We got a lot of users from this tactic.

What is the team composition?

I worked with Wojtek.

How did you come to work with Skalski Growth?

We worked on projects together in the past. I knew his expertise and wanted to get additional help from him.

How much have you invested with them?

We spent $50,000–$60,000 in 2017. Our current budget is $300,000/year.

What is the status of this engagement?

We worked together in August–December 2017 for the first project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We reached over 10 million users after seven or eight months. Our organic content creation was high, which drives our growth. This year, we expect to reach 25 million unique users, which we will probably reach in a couple of months. Today, almost 70% of our total traffic comes through search engines.

We were quite surprised that users were so engaged with the mobile app. It gave us a better idea of how we could use our mobile apps in different countries. Our users in India spend more than 30 minutes on our app daily and 5-7 minutes on our website. In a couple of months, we got more than 300,000 questions on different mobile apps, which was the first time that 90-95% of our total content creation came from mobile. We get a lot of content from the users and at the same time, the engagements really go up.

How did Skalski Growth perform from a project management standpoint?

Their project management was very good. We still follow the methodology that they created in the campaigns. Our projects are successful and are still ongoing.

What did you find most impressive about them?

Wojtek is a very organized person. Before any meetings, we knew what we were going to talk about. He’s data-driven and does all his estimates based on data. It’s very important to use this data in a way that we can grow because we have a huge knowledge base and user base. His presentation skills are amazing.

Are there any areas they could improve?

He could take more risks in some projects to bring more results.

Do you have any advice for potential customers?

I have a friend who has a horse-riding business who also works with him. I don’t know the end result.

BACKGROUND

Please describe your company and your position there.

I'm head of the studio. We are UIG, an award-winning design and development studio. Our team designs UI for mobile and web applications. We develop beautiful & cutting edge apps & websites. We've made 52 unique projects and achieve 20+ awards and nominations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skalski Growth?

1. Email marketing
2. Paid marketing strategy
3. Marketing and CRM automation
4. Landing pages creation
5. Google Adwords, Facebook AdWords, LinkedIn - planning, management, optimization

What were your goals for this project?

1. Minimum of 100 marketing qualified leads with a cost of less than 100 USD / lead
2. Deal/Deals closed with min. total budget 50k+ USD
3. Total marketing costs < 10% of the value of the deals

SOLUTION

How did you select this vendor?

We've done the research. Ask people from the local community. Wojtek had the best references and great history with growth hacking at https://brainly.com.

Describe the scope of their work in detail.

The project aimed at exploring various lead generation channels for some of our services and products. It started with a kick-call, during which we discussed in detail our expectations, products and services, competitive landscape, previous experiences, and many others.

Based on that, Skalski Growth team prepared a strategy, which included, among other parts, a tactics backlog. It was a list of the most promising channels and campaigns, prioritized by a potential impact, cost and probability of success. After approval from our side, they started testing the ideas one by one in a timely manner.

Over the course of the next 3 months, they’ve tested multiple campaign setups in Google Ads, Facebook Ads, and Linkedin Ads. Each time, exploring multiple messages, placements, and target audiences, and doubling down on the most effective ones. Some of the campaigns required developing new landing pages - made on Unbounce (third-party software) - which allowed us to save a lot of our internal resources (IT/design time) and launch them pretty fast.

They have also tested several approaches to email marketing. Leads from all the campaigns were automatically sent to our CRM, to be processed by the sales team. Every week we jumped on the call to discuss the progress and learnings (it was a good knowledge sharing for both sides), and plan the next steps. The team worked in rapid weekly sprints with some new work delivered every week.

After identifying a few successful channels, they organized a handover to one of the internal team members (including detailed documentation of all the channels, creatives, etc. and a training call). Later, even after the end of our cooperation, whenever any problem occurred, they provided immediate help.

What was the team composition?

The project was led by Wojtek Skalski, who is the head of the agency. He was responsible for crafting the strategy, turning it into an actionable plan and overseeing the project. A key role in the team played a Growth Marketer who was responsible for executing the marketing plan, setting up the analytics and reporting on the progress.

He had a good mix of technical and creative skills. Whenever needed, they involved specialists, like copywriters or graphics designers, into the project. They also worked closely with our in-house team including project managers and creatives.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We spent around a few thousand USD for paid marketing and we get a big deal, MVP project with 63k USD budget with a very good margin (rates). Additionally, we have a few hot leads closing with 50-100k budget.

How effective was the workflow between your team and theirs?

Very close and effective collaboration using best tools like slack, google hangouts, google docs, zapier, and woodpecker.

What did you find most impressive about this company?

Wojtek's (CEO) personal knowledge and growth hacking experience.

Are there any areas for improvement?

In marketing, it's all about constant improvement and we are very satisfied.

BACKGROUND

Please describe your company and position.

I am the Owner of Cellynx Management Ltd

Describe what your company does in a single sentence.

Video games boosting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skalski Growth to accomplish?

• Grow revenue

SOLUTION

How did you find Skalski Growth?

Online Search

Why did you select Skalski Growth over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Skalski Growth were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to grow our monthly revenue by up to 100% within a year. It is safe to say that approximately 70% of this ambitious goal was achieved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Up to 70% revenue grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery mostly unless many additional tasks appear. But everything is taken care of at the end.

What was your primary form of communication with Skalski Growth?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skalski Growth's agile and hostile approach to meeting the goals through whatever means is exactly what we needed.

Are there any areas for improvement or something Skalski Growth could have done differently?

More hours for the growth team, especially for more narrow specialists like seo.

BACKGROUND

Please describe your company and position.

I am a Department Head at Alufire

Describe what your company does in a single sentence.

Fire-resistant glazed doors, windows and partitions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skalski Growth to accomplish?

• Raise company's online image
• Improve online lead generation
• Google ads optimisation

SOLUTION

How did you find Skalski Growth?

Online Search

Why did you select Skalski Growth over others?

High ratings

How many teammates from Skalski Growth were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Skalski created a lead generation strategy and raised our company's level of visibility on the internet.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead numbers, google analytics stats, google search console stats, google ads performance, meta ads performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always on time and respond to everything.

What was your primary form of communication with Skalski Growth?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They propose new improvements constantly and their communication is effective.

Are there any areas for improvement or something Skalski Growth could have done differently?

As their work lowered they could have lowered prices.

BACKGROUND

Please describe your company and position.

I am the CEO of Funktional

Describe what your company does in a single sentence.

Funktional is a Strategic Branding & Digital Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Skalski Growth to accomplish?

• Action plan for launching Growth function
• Recommendations on how to build a growth engine for the company (esp. channels and analytics)
• Feedback to the current company strategy

SOLUTION

How did you find Skalski Growth?

Referral

Why did you select Skalski Growth over others?

• Good value for cost
• Referred to me

How many teammates from Skalski Growth were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project consisted of: an in-depth interview with our leadership team about the company, goals, market and competitors an audit of existing marketing operations, analytics and strategy (via data analysis and interviews with the team) a workshop about traction channels growth forecasting exercise status meetings to discuss findings

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Identified top 3 traction channels to focus on Prepared forecast for 15 months based on selected channels Identified multiple improvements to the current strategy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and delivered on time. They flexibility adjusted to our needs - for example, by delivering the forecasts which weren’t initially planned in the project scope.

What was your primary form of communication with Skalski Growth?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their growth expertise and business experience.

Are there any areas for improvement or something Skalski Growth could have done differently?

Nothing I can think of

BACKGROUND

Please describe your company and your position there.

Hair Cure (formerly Hair Medic) is a patented anti-hair loss treatment invented in South Korea. We offer shampoos and serums and sell them via our e-commerce store and distributors’ network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skalski Growth, and what were your goals?

We hired Skalski Growth to help us sell HC products online and achieve predictable revenue through this channel. We required support all the way from the strategy to implementation, web development, campaign management and so on.

SOLUTION

How did you select this vendor and what were the deciding factors?

They got referred by a trusted SEO expert. About a year before this cooperation started, we worked on a small project in which they were responsible for PPC and analytics. We liked the outcome and the experience of working together so we decided to extend the scope.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

During the two years we worked together, Skalski Growth provided us with comprehensive digital growth services for our e-commerce business. They: created a new digital marketing strategy and implemented it, managed our PPC (Google, Facebook, Instagram, Pinterest, CENEO) and SEO, launched and supervised our affiliate program, boosted the results of our TV campaigns through digital channels, set up analytics, reporting (they created a dashboard in Data Studio with key metrics that we reviewed and discussed weekly) and e-mail marketing automation.

They re-built our website to improve UX and conversion rate, assisted us in rebranding, advised us in terms of pricing and sales promotions, bought sponsored articles in media, helped with a lot of smaller things related to technical marketing (e.g. competitive research, data analysis, pop ups, live chat integration) For some time they also coordinated efforts of multiple internal and external teams towards revenue growth.

How many resources from the vendor's team worked with you, and what were their positions?

We had a dedicated team assigned to us. For the most of the project, Michal, Growth Manager played a central role, being the project lead and our main point of contact. He managed work of multiple specialists, namely, Konrad (SEO Manager), Jakub (Performance Marketing Manager), copywriters etc. At the end, when our efforts focused mostly on performance marketing and marketing automation, Jakub became a project lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They built a “digital marketing machine” that worked and handed it over to us at the end of the project. Within the first few months we managed to reach a stable revenue and optimized it over time.

How effective was the workflow between your team and theirs?

The workflow was very effective. We had weekly calls to discuss results, what was done and what’s planned for the next period. All the updates, tasks and deadline were available in Basecamp. There was a real-time dashboard in Google Data Studio with key metrics that we reviewed weekly.

What did you find most impressive or unique about this company?

They are very pragmatic and focused on the bottom line. The communications between our teams was exceptional.

Are there any areas for improvement or something they could have done differently?

Even though the new revenue stream was solid, obviously it could always be better. When the whole system was already working and new optimizations didn’t bring any significant outcomes anymore, we took over the to manage it internally.

BACKGROUND

Please describe your company and your position there.

We are leading sales force team i health insurance. My position is CEO&Mareting Leader

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skalski Growth?

Developing high innovative ways of lead generation

What were your goals for this project?

Achieve 3x more leads in one yaer

SOLUTION

How did you select this vendor?

By recommendation

Describe the scope of their work in detail.

Working i everyday short chat contact and e-mail, every week summary online metting, every month meeting in our office.

What was the team composition?

We worked with owner and project leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We achieved all goals of lead targets. It Was huge for our company.

How effective was the workflow between your team and theirs?

Workflow was world class, fast, live and very detail i reporting

What did you find most impressive about this company?

Fast testing and they had great ideas of new ways to generate leads

Are there any areas for improvement?

Everything was great

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing at the Real Estate Development firm in Łódź, Poland

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Skalski Growth?

My company needed a new digital marketing strategy

What were your goals for this project?

We wanted to increase sales as well as to have a fresh new look at the approachable advertising campaigns. The strategy needed to be optimised and transparent

SOLUTION

How did you select this vendor?

Skalski Growth was selected based on the quality of their solutions and 360-degree marketing audit

Describe the scope of their work in detail.

At the beginning of our cooperation we had a series of calls and meetings discussing company goals. The vendor was responsible for developing an advertising plan in digital media

What was the team composition?

I have worked with the Project Manager and the CEO of the agency

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since our cooperation a positive feedback in more conversions and better sales has been noticed

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with and provided a weekly updates. We communicate by the phone and by the Basecamp 3

What did you find most impressive about this company?

I was very impressed with their knowledge and proffessional help they provided

Are there any areas for improvement?

I am very satisfied with their work at every level.