Seven Peaks

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of Riskwolf, a Zurich-based insurtech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Seven Peaks Software?

We needed a provider with strong UI/UX skills and experience to help us accomplish our client projects.

SOLUTION

What was the scope of their involvement?

Seven Peaks Software builds UI/UX solutions based on the requirements of our potential clients and expert users, which they organize in a user flow. Upon accomplishing that initial stage, they proceed with the wireframing and collaborate with our team in iterating those UI/UX design deliverables across our clients' platforms.

What is the team composition?

Our main point of contact is Andy (Head of Design).

How did you come to work with Seven Peaks Software?

One of our Bangkok-based contacts referred Seven Peaks Software to us. We also launched a vetting process among six agencies, but we found their team to be the best fit for us and our requirements.

How much have you invested with them?

We've spent roughly $15,000.

What is the status of this engagement?

Our six-month engagement commenced in August 2021, and we're set to wrap up this December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Seven Peaks Software has built stable and user-friendly solutions that have helped us secure our first client, which is a global insurance company. Furthermore, their efforts have helped us identify our target market and solidify our UI/UX standards. We've presented their work through various demo sessions and received nothing but rave comments — we're looking forward to broadening our collaboration in 2022.

How did Seven Peaks Software perform from a project management standpoint?

We mainly communicate via email, but we also use Slack, Zoom, and Hangouts. Seven Peaks Software always delivers our needs and manages their workload well despite tight deadlines. They've made staffing changes without affecting the timelines we've set, which speaks volumes about their professionalism.

What did you find most impressive about them?

They're a personable team that enthusiastically works to meet our standards.

Are there any areas they could improve?

Seven Peaks Software's work has brought value to our startup business — I don't think there's anything they need to improve or do differently at this point.

Do you have any advice for future clients of theirs?

Ask expert users to give feedback about their work, and you'll be able to make the most of your engagement.