Seashore IT

BACKGROUND

Please describe your company and position.

 I am the Owner of a consumer products & services company 

Describe what your company does in a single sentence.

We offer concierge services for dogs during their vacation needs, events, and other activities. Physical location provides a convenient walk-in experience for self-serve dog wash stations. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seashore IT to accomplish?

• Improve cybersecurity
• Train staff
• Prevent fraud

SOLUTION

How did you find Seashore IT?

• Online Search
• Other

Why did you select Seashore IT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Summary:

Seashore IT assisted with network infrastructure support, cybersecurity enhancements, staff technology training, and a complete website overhaul.

Feedback Summary:

The team communicated proactively and was always available to answer questions. Their staff brought a friendly and professional attitude to every interaction.

Overall Experience:

Seashore IT was a dependable partner throughout the engagement. Their attention to detail, technical expertise, and approachable demeanor made a strong impression. We’d gladly work with them again.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Services Provided:

The team at Seashore IT supported us with network security, ongoing IT support, internal staff tech training, and the development of a new business website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was timely and clear throughout the project. Everyone we interacted with was courteous, knowledgeable, and easy to work with.

Full Review:

Working with Seashore IT was a great experience from start to finish. They were efficient, attentive, and consistently delivered high-quality work. Their team made the entire process straightforward and stress-free.

What was your primary form of communication with Seashore IT?

Email or Messaging App

What did you find most impressive or unique about this company?

Seashore IT was a dependable partner throughout the engagement. Their attention to detail, technical expertise, and approachable demeanor made a strong impression. We’d gladly work with them again.

Are there any areas for improvement or something Seashore IT could have done differently?

I don't believe so, we had a great experience.

BACKGROUND

Please describe your company and position.

I am the COO of GGP

Describe what your company does in a single sentence.

We are a property managment company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seashore IT to accomplish?

• IT Support
• Security and Compliance

SOLUTION

How did you find Seashore IT?

• Online Search
• Referral

Why did you select Seashore IT over others?

• High ratings
• Company values aligned

How many teammates from Seashore IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Network and Infrastructure Management:
Design and Deployment: Plan, configure, and install secure, scalable wired and wireless networks for office locations and remote teams.
Maintenance and Monitoring: Proactively monitor network health, uptime, and bandwidth usage; perform regular firmware and security updates on routers, switches, and firewalls.
Disaster Recovery & Redundancy: Implement backup internet failover, redundant hardware, and off-site data backups to minimize downtime.
 
2. Help Desk and End-User Support:
Remote and On-site Support: Provide Tier 1–3 support for staff across leasing offices, maintenance teams, and corporate operations.
Hardware & Software Troubleshooting: Support for desktops, laptops, mobile devices, printers, and property management-specific software (e.g., AppFolio, Yardi, Buildium).
User Onboarding & Offboarding: Provisioning/deprovisioning accounts, devices, and software access based on role and site assignment.
 
3. Cybersecurity and Compliance:
Endpoint Protection: Deploy and manage antivirus, EDR, and security patches for all devices.
Email Security & Phishing Protection: Implement spam filtering, impersonation protection, and security awareness training.
Data Access Controls: Ensure that tenant and financial data is protected by access-based restrictions, encryption, and multi-factor authentication (MFA).
Regulatory Compliance: Help meet data protection standards like GDPR, CCPA, and local landlord-tenant data handling laws.
 
4. Cloud Services & Application Management:
SaaS Support: Manage subscriptions and integrations with cloud-based platforms used by the property management company.
Email and Collaboration: Administer Microsoft 365 or Google Workspace for email, calendars, and shared documents.
Tenant Portals & Online Payment Systems: Support reliable access, integration, and performance of platforms tenants use for rent payments, maintenance requests, and communications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to deliver on all of the deliverables plus more

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did an outstanding job with managing our project and delivered everything on time.

What was your primary form of communication with Seashore IT?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are super knowledgeable and proffional. I honestly don't know how our company would survive without them

Are there any areas for improvement or something Seashore IT could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of a dog training company.

Describe what your company does in a single sentence.

We’re a dog training company that offers private lessons and board and trains. We operate both in-person and virtually, so having reliable tech systems is essential for scheduling, communication, and client experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seashore IT to accomplish?

• Website speed and SEO
• Remote access to files
• Cloud backup and recovery
• Improved client booking
• Improved WiFi and recording equipment

SOLUTION

How did you find Seashore IT?

• Online Search
• Referral

Why did you select Seashore IT over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Seashore IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially hired Seashore IT to audit and improve our website performance and email systems. That turned into a broader partnership—upgrading our hosting, securing client data, setting up automated backups, and advising us on how to safely handle online payments and video content. They also helped configure our staff’s devices and provided responsive support when issues came up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website is faster, more reliable, and more secure. Client forms and online bookings now work flawlessly, and our communication tools have made staff coordination much easier. We've also had zero downtime issues since working with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had so many issues with IT previously that working with Seashore IT was such a breath of fresh air. They were such a breeze to work with and were quick with responding to our needs. 

What was your primary form of communication with Seashore IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understood how to balance functionality with security. As a dog training company, we’re not tech experts—so having a partner that could guide us without pressure or jargon was invaluable. They’ve truly made tech one less thing for us to worry about.

Are there any areas for improvement or something Seashore IT could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am an executive at Thorn and Thistle Skin

Describe what your company does in a single sentence.

I run a boutique skincare and aesthetics studio that offers facials, chemical peels, microneedling, and other advanced skin treatments. We serve a growing client base and handle a lot of sensitive information including intake forms and medical histories, so secure and efficient technology is a must

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seashore IT to accomplish?

• Stabilize studio wi-fi
• Upgrade Point-Of-Sale system
• Improve booking experience
• Secure client data
• Strengthen cybersecurity

SOLUTION

How did you find Seashore IT?

Referral

Why did you select Seashore IT over others?

• Great culture fit
• Referred to me

How many teammates from Seashore IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seashore IT helped transition my business to a more professional and secure setup. They improved the backend of my website to make online booking smoother, helped us implement secure data storage, set up reliable Wi-Fi throughout the studio, and trained my staff on how to manage digital client records in a HIPAA-compliant way. They also advised me on choosing a better POS and CRM system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've had a sharp increase in sales and a steady increase in client retention. Booking has been smoother and more efficient than ever!

What was your primary form of communication with Seashore IT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always adaptable to my budget and time constraints. 

Are there any areas for improvement or something Seashore IT could have done differently?

Everything went really smoothly. It might be nice if they offered more ongoing marketing support too—but for IT, they nailed it.

BACKGROUND

Please describe your company and position.

I am the CFO of MCD

Describe what your company does in a single sentence.

We are real estate development firm dedicated to transforming visions into reality. With a focus on innovative and sustainable projects, we specialize in the acquisition, development, and management of residential, commercial, and mixed-use properties. Our team of experienced professionals is committed to delivering high-quality developments that enhance communities and meet the evolving needs of the market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Seashore IT to accomplish?

• Managed IT Services

SOLUTION

How did you find Seashore IT?

Online Search

Why did you select Seashore IT over others?

• Good value for cost
• Company values aligned

How many teammates from Seashore IT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Seashore IT implemend the following:

• End Point Protection
• MFA
• Device Managment
• SOC Solution
• Cloud Services
• Back and Recovery

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to execute on all of the deliverables in time at a great value.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Amazing Project Managment. they devliered everything on time

What was your primary form of communication with Seashore IT?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They are highly knowledgeable and responsive to all my questions.

Are there any areas for improvement or something Seashore IT could have done differently?

No, they were amazing