Sayenko Design

BACKGROUND

Please describe your organization.

We are a commercial real estate company operating as a group within a larger firm. Our company is located in downtown Seattle.

What is your position?

I am an associate.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Sayenko Design?

We needed to create a website for our company. Many of our competitors had websites and better marketing than our group.

SOLUTION

Please describe the scope of their involvement in greater detail.

Sayenko Design was hired to market our group and build our website.

How did you come to work with Sayenko Design?

I knew their owner, although I initially contacted another firm in Seattle. I decided that they were not the best choice, given their lack of responsiveness. I appreciated that Sayenko Design got back in touch and scheduled a meeting with us quickly. I also looked at their previous work and liked it. With my previous firm, I had spent a couple of months simply trying to get the work started.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost was $10,000.

What is the status of this engagement?

For the most part, the project is finalized. We're working on some final details on our end, which have to do with approval from our parent company. Sayenko Design is also creating a logo design, letterheads, business cards, and other material for our business.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

In terms of quality, we've received great feedback from family, friends, and co-workers. Sayenko Design's work has been exactly what we needed in terms of adding some credibility and professionalism to our group.

How did Sayenko Design perform from a project management standpoint?

They were good in terms of listening to our requests, and built our page based on common elements found on competitors' websites. Some suggestions didn't apply to my business in particular as much as they would apply to a normal, retail business, but they've never been afraid to give us ideas, whether or not we went with them.

What distinguishes Sayenko Design from other providers?

I appreciated their creativity and prompt response time.

Is there anything Sayenko Design could have improved or done differently?

No. Everything was delivered as expected.

BACKGROUND

Please describe your company and position.

I am the Sr Systems Analyst of Pierce Transit Authority

Describe what your company does in a single sentence.

Public Transportation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sayenko Design to accomplish?

• Create a WordPress website for our transit agency.
• Utilize APIs to bring in schedule and route data.

SOLUTION

How did you find Sayenko Design?

Management was familiar with the company.

Why did you select Sayenko Design over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Ability to work to our needs.

How many teammates from Sayenko Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Work with our webmaster's WordPress site to include custom API calls to import schedule and route data, and the ability to modify/add text.
• Set up an e-commerce component to sell passes and other items.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site was launched on time and in budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was first class and responsive to changes and adhered to project schedules.

What was your primary form of communication with Sayenko Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability to work with our staff was smooth, and the cost was acceptable.

Are there any areas for improvement or something Sayenko Design could have done differently?

No improvements needed from our standpoint.  Sayenko did a great job!

BACKGROUND

Please describe your company and position.

I am the Director of CISC

Describe what your company does in a single sentence.

A nonprofit creating opportunities for immigrants and their families to succeed while honoring their heritage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sayenko Design to accomplish?

• Create a modern website
• New features to increase engagement

SOLUTION

How did you find Sayenko Design?

Online Search

Why did you select Sayenko Design over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Sayenko Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a custom website in WordPress that will allow CISC to improve the findability of programs, increase donations, drive brand awareness, and help with volunteer involvement.

• Create a website that is clean, cutting-edge, and professional
• Mobile-friendly design
• Show our impact
• Consolidate pages/content to improve the overall user experience
• Multilingual - serve different ethnic groups

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Project delivered on time
• Achieved objectives in scope of work
• Increased website traffic and engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project delivered on time
• Responsive to needs
• Utilized project management tool to stay on track

What was your primary form of communication with Sayenko Design?

Virtual Meeting

What did you find most impressive or unique about this company?

• Work closely with principal
• Portfolio examples matched our desired outcome
• They provided a clear price estimate and cost for each deliverable, along with the ability to customize them.

Are there any areas for improvement or something Sayenko Design could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am an executive at Illustra Media

Describe what your company does in a single sentence.

Documentary Film Production

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sayenko Design to accomplish?

• Website re platforming

SOLUTION

How did you find Sayenko Design?

• Referral

Why did you select Sayenko Design over others?

• Referred to me

How many teammates from Sayenko Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moved our website from an adobe MUSE site to a Wordpress site

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A better look to out site. Improved editability. A more stable platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sayenko Design worked with us well. After a bit of learning curve we were able to work together well. Meetiings were scheduled in a timly manner.

What was your primary form of communication with Sayenko Design?

• Virtual Meeting

What did you find most impressive or unique about this company?

The technicians understood our needs and had the experteese to acomplish it well.

Are there any areas for improvement or something Sayenko Design could have done differently?

I felt that there was more emphasis on technical achievement that esthetic. However, in the end we arrived at a good place.

BACKGROUND

Please describe your company and position.

I am the President of a business services company

Describe what your company does in a single sentence.

B2B decorator of apparel and consumer products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sayenko Design to accomplish?

• Site redesign and refresh
• Highlight services offered

SOLUTION

How did you find Sayenko Design?

Clutch Site

Why did you select Sayenko Design over others?

• High ratings
• Close to my geographic location

What was the size of Sayenko Design’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website refresh and redesign, update colors and theme.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Multiple rounds of approvals culminating in site launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and on time with regard to deliverable as well as communication and setting expectation.

What was your primary form of communication with Sayenko Design?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Towards the end of our project we were attending a tradeshow and wanted the new site to go live prior to short notice. Mike made it happen to ensure we had a greatly improved site to showcase to new prospective customers.

Are there any areas for improvement or something Sayenko Design could have done differently?

We found that while the project management portal was useful, it was difficult to navigate and not intuitive.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an IT Managed Services Company. We provide Cyber-Security offerings and managed IT services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sayenko Design, and what were your goals?

I hired Sayenko Design for a re-design of my website to provide better exposure of my company to the public. I wanted to get a custom made video or two, and a re-design of the logo and website top to bottom.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referenced by another previous customer of Sayenko design.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss what the expectation were and we were able to knock it out slowly over a year as I was swamped with other tasks and a couple Vacations. Still came out great!

How many people from the vendor's team worked with you, and what were their positions?

There was about 3 to 4 staff members that helped work with me and get the site up and going.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables were amazing and turned out exactly how we discussed the project. Mike and his team were there every step of the way and very communicative.

Describe their project management style, including communication tools and timeliness.

Sayenko's design tools gave us an easy to manage message board where we could all talk and keep track of assignments of the project.

What did you find most impressive or unique about this company?

The quality of the work is impeccable. Definitely recommend to another client if I'm ever asked about website design.

Are there any areas for improvement or something they could have done differently?

Not that I can think of. Even though the project was stretched out, communication never failed.

BACKGROUND

Please describe your company and your position there.

Corporate Communications & Marketing Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sayenko Design?

Updating the corporation website.

What were your goals for this project?

Create a more aesthetically appealing, user-friendly and functional website for audience members, while also incorporating story-telling elements that help share our brand story.

SOLUTION

How did you select this vendor?

We had worked with Sayenko on past website for our subsidiary companies. They did amazing work at a reasonable cost, and provided great customer service.

Describe the project and the services they provided in detail.

They designed, developed, configured and launched our new website.

What was the team composition?

Two core team members from Sayenko.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project completion was a major achievement for our leadership team and Board of Directors. Although we experienced some launch delays due to internal factors and competing priorities, Sayenko kept us on time and budget in large part. The final product was incredible, and has garnered positive feedback from colleagues, shareholders and fellow companies.

How was project management arranged and how effective was it?

Mike at Sayenko served as the vendor PM, and I served as the Chugach PM. Sayenko's PM tool was very effective as a communication and task management tool, keeping everyone informed of project progress.

What did you find most impressive about this company?

They're cost to work product ratio is compelling. They have a small, lean team and make efforts to keep the project costs down. Still, the final product is what you'd expect with a larger org.

Are there any areas for improvement?

No!