Smart Design. Quality Research. Forward-Thinking.

We build custom WordPress websites that are responsive, clean, modern, and user focused. A web design project is broken up into four phases - strategy, design, development, and training. At Sayenko Design, our web design workflow typically follows a set series of processes: 

 

 1. Defined Business Objective 
 2. Persona Development 
 3. Conversion Goal Identification
 4. Messaging Development
 5. Value Proposition 
 6. Wireframing 
 7. UI/ UX design
 8. Web Development
 9. SEO Implementation

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Bellevue, WA
headquarters
  • Sayenko Design
    1424 148th ave SE
    Bellevue, WA 98007
    United States
other locations
  • Sayenko Design
    11335 NE 122nd Suite 105
    Kirkland, WA 98034
    United States
  • Sayenko Design
    102, 17750 56 Ave #505
    Surrey, BC V3S 1
    Canada

Portfolio

Key clients: 

LinkedIn, Boys & Girls Club of King County, Brooks Running, Invention Development Fund at Intellectual Ventures, University of Washington, Bellevue College, and many more.

Nonprofit - Strategy, Design & WordPress Development

Boys & Girls Club of King County

https://www.sayenkodesign.com/boys-girls-club-of-king-county/

B2B/ B2C - Strategy, Design & WordPress Development

Washington Rock Quarries

https://www.sayenkodesign.com/wa-rock/

B2C – Strategy, Design & WordPress Development

Bush Cooking

https://www.sayenkodesign.com/bush/

Nonprofit – Strategy, Design & WordPress Development

America’s Foundation for Chess 

https://www.af4c.org/

User Focused Strategy & Web Design

Invention Development Fund

https://www.sayenkodesign.com/invention-development-fund/

Strategy, Design & WooCommerce Development

Hangry Kits

https://www.sayenkodesign.com/hangry-kits/

Reviews

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WordPress Web Redesign for Children's Nonprofit

“I’m sure [the new website] will increase and drive our revenue in 2018.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Apr. 2018
Project summary: 

Sayenko Design worked on a website redesign, first developing generic design templates and then working on different iterations based on feedback. The site is a communication tool, incorporating a blog.

The Reviewer
 
51-200 Employees
 
Seattle, Washington
Marketing & Communications Director, Nonprofit
 
Verified
The Review
Feedback summary: 

With tracking analytics demonstrating the increased user interaction and flow through the site, the platform was completed to a high standard. The team managed the project well, and particularly displayed their artistic skill and technical strategy.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications director of a youth organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We were performing a website redesign. The version at the time had been done by a previous agency and we wanted to position the website in a strategic way.

SOLUTION

What was the scope of their involvement?

We began the project off with a broad questionnaire about our club’s goals. They took that and developed a strategy for us. They then built some generic design templates based on our brand guidelines and our business information. We developed different iterations of that content, then developed around those. I wrote all the web content.

We wanted to use the site as a way to highlight our programs, mission, and organization, as well as use it as a communication tool. There is a blog functionality on it. Our organization is quite big, operating 29 clubs, so we wanted to have something that could tell the story of the overall business, but also highlight specific clubs and their identities using the blog.

What is the team composition?

We worked with three members of their team. There was a fourth member of the team but they left. 

How did you come to work with Sayenko Design?

We reached out to a few vendors in the Seattle area. Sayenko had great pricing, as well as very good design services and the digital marketing sense to build a website that could be used in the way we wanted. We chose Sayenko Design based on this expertise.

How much have you invested with them?

The cost of their work was between $15,000–$20,000. It was paid in stages.

What is the status of this engagement?

We started working with them in September 2017. The site was launched last Friday and we’ve been continuing to make small tweaks and fix errors.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re tracking analytics so we can make informed decisions about how users are interacting with the content and how they flow through the site. We’ve seen a huge improvement. We have integrations with search engines and with digital marketing, as well as the ability to build landing pages for content and various campaigns throughout the year. I can foresee all the benefits that the site will bring. It’s a lot easier to manage and I’m sure it will increase and drive our revenue in 2018.

How did Sayenko Design perform from a project management standpoint?

They did a great job of managing it—the process was challenging at times. As with many of these projects, we uncovered things, learned, and adapted. It might have been helpful for us to have a clearer understanding of the full scope and its different steps. However, they had their systems dialed in and were flexible with us. We communicated every 1–2 weeks.

What did you find most impressive about them?

Their artistic skill and their ability to incorporate strategy into the project are the two things that stand out about them

Are there any areas they could improve?

It would be helpful for them to really understand the complexity of our business and be creative with it. In many ways, they viewed us as a very small business, but we’re extremely large. This was understandable, given that we hadn’t had a big web presence before. I didn’t do a good job of initially explaining the complexity of our business. I should have stressed it in our questionnaire that it was important to build something that would work for our size. Overall, they did a fantastic job in the end.

Do you have any advice for future clients of theirs?

Clients should be clear about what they’re hoping to get and let Sayenko do their amazing creative work.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They outlined our project timeline well, but it wasn’t updated as things were delayed which set us back a few days.
  • 4.5 Cost
    Value / within estimates
    Errors could have been mitigated in order to save us money.
  • 5.0 Quality
    Service & deliverables
    They did a great job portraying our brand in a creative and visual way.
  • 4.5 NPS
    Willing to refer
    I would definitely refer them to another organization looking for a refresh.

Job Board Web Development for Alaskan Organization

“Sayenko is extremely responsive and doesn’t need much oversight to work effectively.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Feb. 2018
Project summary: 

Sayenko works on several web dev projects, depending on the current need. Most recently, they developed an aggregated job portal, pulling data from numerous other job boards and displaying them on one site.

The Reviewer
 
5,000-10,000 Employees
 
Anchorage, Alaska
Chris Layton
IT Director, Chugatch Alaska Corporation
 
Verified
The Review
Feedback summary: 

Sayenko builds products that meet requirements and do exactly what is needed. Their success has resulted in a continued partnership. Unlike other firms, they focus on results and charge fair prices for their work.

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT for Chugatch Alaska Corporation, an organization that serves the interests of the Alaska Native people of the Chugach region.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We needed help with numerous web development projects.

SOLUTION

What was the scope of their involvement?

We’ve done four jobs with Sayenko, but the most recent was an aggregated job portal. Our organization has various different companies, each with their own job board, so Sayenko pulled all the job postings together to display on our website. They had to figure out how to scrape all the sites in a streamlined manner and present the results in a way we liked.

Typically, when we work with Sayenko, we give them our requirements, they develop a proposal, and then we agree on the work. From there, we have an iterative process that allows our stakeholders to view and make comments on the work. Sayenko has worked on lots of different projects, including SEO.

What is the team composition?

The team varies a bit each time, but the latest project had two people.

How did you come to work with Sayenko Design?

We interviewed 4–5 web dev firms we found online. Sayenko stood out to us because they were close to our time zone, had a good reputation, and charged a fair price.

How much have you invested with them?

We spend about $15,000 a project.

What is the status of this engagement?

Our latest project lasted from November 2017–February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sayenko’s product met all of our criteria and does exactly what we needed. We don’t have any complaints. It hasn’t been live long enough to give quantifiable metrics, but it’s been a fantastic product.

How did Sayenko Design perform from a project management standpoint?

They were responsive and got things done the first time we asked. We communicated 2–3 times a week, depending on the project. We used their project management tool to send messages and track progress.

What did you find most impressive about them?

They accomplish results in an industry that tends to drag far beyond expectations. Their prices are fair, even with change requests. They’re professional and results-oriented.

Are there any areas they could improve?

No. If we had complaints, we brought it up to them. We wouldn’t continue to partner with them if their work wasn’t high-quality.

Do you have any advice for future clients of theirs?

Keep your stakeholders small and remember your requirements. Don’t change your mind after they’ve finished a substantial portion of the project because that will delay things. Sayenko is extremely responsive and doesn’t need much oversight to work effectively.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Like any firm, they have a lot of customers, so that can delay things.
  • 5.0 Cost
    Value / within estimates
    They’re a very good price.
  • 5.0 Quality
    Service & deliverables
    Every product they made was exactly what we wanted.
  • 5.0 NPS
    Willing to refer

Website Redesign for Italian-Based Nonprofit

"Sayenko understood our aesthetic and was able to accurately reflect our brand in the new website."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Oct. 2017
Project summary: 

Sayenko Design redesigned the website of an online gender equality magazine for a new market. They analyzed SEO and social media performance before modifying web graphics to match U.S. tastes.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Silvia Bajardi
Executive Director, The Syndrome Mag
 
Verified
The Review
Feedback summary: 

Sayenko took time to understand an existing brand, translating the aesthetic for a new demographic. Users find the new site easy to navigate and appreciate its clean layout. Coordination through an online management tool ensured a smooth process.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of an Italian-based nonprofit online magazine. We aim to achieve gender equality through humor and satire.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We wanted to redesign our website to appeal to the North American market.

SOLUTION

What was the scope of their involvement?

It was important for Sayenko to understand our goals, so we began by showing them our existing website to give them a sense of our brand. We then discussed ways to improve the design and make it more visually appealing.

Given our satirical focus, our articles feature funny titles, but Sayenko suggested our comedic intent may not be clear to first-time visitors. We reconsidered our format to address this concern. In terms of graphics, we provided a few ideas based on our existing site which Sayenko then modified for consistency. They also contributed their own visual ideas.

They analyzed our SEO and social media performance, and also helped us define our audience. Understanding our Italian readers allowed us to more easily identify our target North American audience.

What is the team composition?

I worked with a team of three. Nick (Digital Marketing Manager, Sayenko Design) handled the initial assessment of our existing site, though I also communicated with a web designer and a technical specialist.

How did you come to work with Sayenko Design?

Having worked with web design firms in the past, I had a clear idea of what the project entailed. I needed a vendor that could deliver from a technical and design perspective, but one that also had an understanding of website layout and user experience.

New to the Seattle market, I discovered Sayenko online and read their reviews. They had the necessary expertise and I could tell they were the right company for us.

How much have you invested with them?

Our initial quote was $17,000, but we spent $19,000 after expanding the original scope.

What is the status of this engagement?

We worked together between June–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We only recently launched the new site, so we don’t have a large number of readers in the U.S. at this time. Still, we’ve received positive feedback from our Italian audience. The website is easy to navigate and presents information clearly.

How did Sayenko Design perform from a project management standpoint?

We collaborated online, so they provided a web tool that allowed me to describe our needs and prioritize tasks. It took some time for me to adjust to this tool, but once I mastered it, I realized it was the ideal way to tackle our project. I was quite happy with the organization and feedback process.

What did you find most impressive about them?

Sayenko understood our aesthetic and was able to accurately reflect our brand in the new website.

Are there any areas they could improve?

The online management tool was difficult at first, partially due to the language difference. I would have preferred to explain my requirements over the phone, but we overcame this issue quickly.

Do you have any advice for future clients of theirs?

Clients should have a clear idea of the project from the beginning and then communicate with the vendor to find solutions. If you’re not sure what features your website should include, be sure to have a lot of discussions at the start and rely on Sayenko’s expertise.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

New Website for Management Consulting Firm

“[Sayenko Design] really tried to understand our business and give us the best site possible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Feb. 2017
Project summary: 

Sayenko Design built a web platform with a revamped design to replace an outdated site. Upon completion, the team helped migrate existing data. New functions include webinar, blog, and article uploads.

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Tom Eide
Managing Partner, CORTAC Group
 
Verified
The Review
Feedback summary: 

The new platform functions both as a strategic marketing and an informational tool to engage customers and interest potential recruits. Sayenko Design was in tune with the latest web design principles, and offered skillful implementation. The team was flexible, responsive, and stuck to deadlines.

BACKGROUND

Introduce your business and what you do there.

I'm one of the three owners and a managing partner of CORTAC group, a management consulting firm. We have national clients and a local office in Seattle. Our work supports the tech industry, as well as public sector companies that build technology for federal, state, and local governments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

Our website was outdated and didn't meet the current standards in the industry, especially among our competitors. We didn't have control over the site, so a lot of the data on it was incorrect. We sought out a provider to build us a new platform.

SOLUTION

What was the scope of their involvement?

The team was very up to speed on what the look and feel should be. Initially, they walked us through a lengthy questionnaire to indicate what we wanted. Examples of other sites they’d built fit our customers’ expectations, and matched our competitors’ offerings. During a couple of meetings, we went through a series of design and build steps and reviews. We asked them to migrate as much of the information that we had as possible and also improve the design. They also helped give us new social media and strategic marketing abilities.

The team integrated the ability to post blogs, put on webinars, and generate leads for new clients through the website. We don't run a lot of business through the site, but as a consulting firm, we like to show value to the market. Posting articles on engaging topics helped generate interest in our knowledge base with our potential customers. After they finished the basic platform, it took us quite a while to load our own data. They supported us with the final launch, and currently have a maintenance contract to keep the site up and running.

What is the team composition?

We mostly interfaced with Mike Sayenko, the owner of the company.

How did you come to work with Sayenko Design?

We had certain parameters to choose our vendor. Initially, we did a web search for companies on the east side of Seattle. We wanted a proficient WordPress developer who would give us control of the site for future updates. Some of their clients had been employers of our current staff members, so we ran references. We didn't run an exhaustive trade study trying to find a provider, because we’d grown about 50% last year and didn't have much time. Once we were comfortable with Mike and the references checked out, we decided to go forward.

How much have you invested with them?

We spent about $15,000 on their services.

What is the status of this engagement?

Our engagement started in October 2016, and wrapped up in February 2017. Most of their work was done within the first couple of months. It took us almost six months to get the data loaded.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has only been live for a couple weeks, so it's hard to say. It's helped the most with our potential candidates. Recruits use it to check out the company, and we've gotten positive feedback that it's one they’d like to be a part of. We've ramped up our exposure to customers, and use the site for marketing purposes. One of our big anchor clients wanted to perform a strategic partnership. They were looking for more information on our company, and we were able to direct them to the site. We wouldn't have done that in the past since we hadn't felt that the site represented us well.

How did Sayenko Design perform from a project management standpoint?

They did a great job, and we had no issues there. They were always very responsive, and moved the project forward on our desired timeline. We used Microsoft Planner to communicate.

What did you find most impressive about them?

They were very up to speed on the latest web design principles, especially in the tech market. They're very flexible on where they met us, and really tried to understand our business and give us the best site possible.

Are there any areas they could improve?

More exposure by the rest of the team members would be great. We were under the impression they had an office, but it turned out they mostly used meeting rooms at an office center. That's probably just a function of their size. As the company grows, it would benefit Mike to have an actual space where you can see the whole team behind him.

Do you have any advice for potential customers?

Understand that Sayenko Design can do all the work you need. We had wanted to launch the site within three or four months. Mike met that timeline, but we weren't able to do so internally. Recognize the importance of getting organized and starting the content early.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They did a good job.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website for Chess-Centered Education Organization

“[The site] looks good, feels good, and is user-friendly.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Sept. 2017
Project summary: 

Sayenko developed a WordPress website for an education non-profit. They surveyed the organization, outlined designs for feedback, and provided training on how to update the site.

The Reviewer
 
1-10 Employees
 
Bellevue, Washington
Executive Director, Chess Nonprofit
 
Verified
The Review
Feedback summary: 

The new website is attractive and easy to use, providing all information that potential users need and including useful features such as a “contact us” button. The team communicated well and took time to fully understand the organization’s requirements before embarking on the project.

BACKGROUND

Introduce your business and what you do there.

We are a non-profit that uses chess to teach critical and creative thinking skills in second and third grade classrooms in schools across the country. I’m the executive director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko?

We weren’t happy with our existing website and wanted to change it. We needed a new look, feel, and ease of usability. We wanted it to be on WordPress so that we could do a lot of the changes ourselves. 

SOLUTION

What was the scope of their involvement?

They first sent out an extensive survey asking us about our business, our needs, and how we use our website. They wanted to get a good understanding of who we are, what we do, and what we need. We put in things that we recommended as we started going forward. They outlined the website and then we provided our feedback. Then they were ready to start programming it. 

We supplied all the photos, videos, color schemes, and our logo. We have a “contact us” for people to provide their email and put a comment in if they want. It comes straight to our company email which is great. We had quite a few people fill it out with comments and that’s been very useful.

Once the website was done, they gave us training so that we could go in through the backend and learn how to change things and make updates.

What is the team composition? 

There were two main people. My main contact was with Mike, the owner. Robert [Full Stack Developer, Sayenko Design] did a lot of the work. 

How did you come to work with Sayenko?

I got a recommendation from somebody who had worked with them. I liked that they were local to us in Seattle even though we never met in person. 

How much have you invested with them?

$15,000.

What is the status of this engagement?

We started working together in April of this year until September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The “contact us” that they put on the website has been successful. We have more people sending us questions and information now. If I’m talking to someone, I can tell them to check out our website and it will provide all the information they need. Everything is consistent. It looks good, feels good, and is user-friendly. We needed it to be simple and usable, and it is. 

How did Sayenko perform from a project management standpoint?

They were good. Mike was really good at communicating on a regular basis. I don't have any developers on my team, so I liked that he was good about sharing information so that I understood what was going on and why. He’d explain to me why some things would take longer or cost more. 

We had calls on a weekly basis to go over things. They would send us things and we’d give them feedback, which they listened to. 

What did you find most impressive about them?

The communication and organization are great. They really try to get to know your business. When we did a website several years ago, we only had one sit down meeting with the company, so I didn’t feel like they knew our business. It was great that in the beginning, Sayenko shared the large survey. I like the way they started, and they were consistent.

Do you have any advice for potential customers?

They're very responsive, but as the client, you need to make sure that you don’t assume anything. Ask what will be happening. For the most part, everything was fine and we can change what we want, but there was just one thing that I wish we had changed and I didn’t ask about it.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I’m a non-profit and money is tight.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Website for Russian Legal Services Firm

"There were bumps here and there, but it was a good overall experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2017
Project summary: 

Chosen for their proficiency in Russian, Sayenko Design built a WordPress website from scratch to replace an outdated one. They provided branding and design elements as well, such as logos, flyers, and more.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Partner, Law Firm
 
Verified
The Review
Feedback summary: 

The team was easy to interact with and have great design skills which gave the website a modern and westernized look that the board members really appreciate. Improvement is needed though regarding better documentation on how the website works and clearer project management processes.

BACKGROUND

Introduce your business and what you do there.

I’m associated with a legal services firm in Russia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

The firm had an old website which I developed myself, but it needed a professional facelift and content to make it more modern. We also wanted to find a simplified way to upload articles and news to the website, making sure it was all trilingual—for Russian, English, and Italian. I didn’t want to translate everything manually.

SOLUTION

What was the scope of their involvement?

We contracted Sayenko Design to build the WordPress website from scratch and to do some design work such as updating the logo, letterheads, business cards, and flyers. I initially filled out a questionnaire regarding what our needs were as well as our existing resources. Then, we had an on-premises meeting where Mike, the owner and chief designer, went through a presentation—half of it was a sales pitch and the other half was regarding the technology they would use and how the site would look.

The contract was broken up into three stages including the website, marketing, and design components. During the first stage, they created a skeleton of the website and showed me the general structure of how it would look. The same applied to logos and other design work. They required additional input from me in terms of filling in the content to be used on the website. The second stage was the actual development work and the third stage was for final touches.

In terms of the logo design and other marketing materials, the primary language is Russian and I contacted Mike specifically because he speaks a little bit of Russian, so there would be no language barrier. They did some copywriting work on the English version of the site where they came up with slogans, but I decided not to use any of them as it is a challenge to do this correctly with Russian being the native language. All the slogans ended up sounding too cheesy and a little too templated, so we decided to do this ourselves instead. The work was essentially more about the functionality of being able to translate, as opposed translating the content specifically.

The project wasn’t an end-to-end development—we asked them to create a structured template and the front pages, totaling five pages in total. It was up to us to fill in all the content, including blogs, contact information, our PayPal page, and translating certain pages into English and Italian, which we’re still working on.

The site is up and running, however, the official launch will be next year after we test everything out.

What is the team dynamic?

I worked with three people: Mike, who took care of the design work; Kyle [Web Developer, Sayenko Design], who took care of the technical aspect; and another team member who started to work on search engine optimization and copy but we decided to stop those efforts.

How did you come to work with Sayenko Design?

I was searching for a local firm in the Seattle area because I wanted to be able to personally contact them. As it is a site for a Russian company, I needed someone who had a basic comprehension of Russian so that they could read the existing site and see its structure. After I started looking for firms with those two criteria, I came across Sayenko Design.

How much have you invested in them?

We invested approximately $12,000.

What is the status of this engagement?

We started working together in May 2017 and the work was completed in late July or August of the same year. If I ever need their help in the future, it will be more on a consultation basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The board partners like the site. It is modern and westernized, which is a very important cultural point and one of the reasons why I wanted to go with either an American or Western European company. As we expand, we need visual cultural cues on the website.

How did Sayenko Design perform from a project management standpoint?

Since I’m a software engineer, the whole process was a bit hectic for me as it was mostly chats and email exchange, and we spent a lot of time communicating about the same thing multiple times. I would‘ve preferred to have a big spreadsheet with checkboxes to show what was done and the follow-ups on bug issues.

All in all, the work was great. They were prompt with their responses but when it came to follow-up, I was always trying to figure out what was done and what wasn’t, and asked myself if I was getting what I was paying for when payment was due. I had to go back and take a look at what they promised to deliver and went through my own list. It would be much better if this information could be shared somehow.

What did you find most impressive about them?

They are good in the design aspect, as well as answering technical questions.

Are there any areas they could improve?

They could improve the project management organization aspect, as well as a few technical things. As an engineer, I told them that at the end of the project, I needed to be able to understand the whole thing because I was going to support it from that point on. When they uploaded the site, I had to follow up with questions about how to do certain things and it would’ve been good if they had some sort of electronic form that contained detailed technical documentation.

4.5
Overall Score There were bumps here and there, but it was a good overall experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    It was a bit expensive. We initially agreed on $10,000, but the project ran over an extra $2,000.
  • 5.0 Quality
    Service & deliverables
    They are approachable and I can easily work and interact with them.
  • 4.0 NPS
    Willing to refer
    I would refer them depending on the project.

WordPress Website for Local Law Firm

“Sayenko gave me a site that’s worth twice the amount they charged.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Nov. 2015
Project summary: 

Sayenko designed an original website that focuses on user experience and provides features like menus, video libraries, and scrolling. They also augmented some SEO work.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Partner, Law Firm
 
Verified
The Review
Feedback summary: 

Responsiveness, assertiveness, and innovation sets them apart from competitors. Website conversion has increased, and feedback has been unanimously positive. Their expertise allows them to be confident in their work, and ultimately aids in their high-quality delivery.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a law firm and a member of the LLC. I’m also a solo practitioner insurance attorney for policyholder side claims.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We were getting traffic on the Adobe Muse site I’d designed myself, but we wanted a brand new website in order to further increase our traffic and customer retention.

SOLUTION

What was the scope of their involvement?

Mike [Owner and Chief Designer, Sayenko Design] created an original website that is professionally designed and has some really nice features. It’s not only more organized, but it looks more polished and works the way it’s supposed to. I drafted my own content for the site.

They created a menu which displays all of our practice areas that is used in multiple places on the landing page, and they also created a video library. Many law firms don’t offer these types of features. We also have a ‘contact’ and ‘about us’ page, along with typical law practice website components.

They provided some feedback for the content regarding SEO, even though that’s not why we hired them. We had planned on waiting until our budget allowed for it. We mainly just wanted people that came to our website through other sources to be impressed enough to contact us.

What is the team dynamic?

Mike was our primary contact, and he also had an engineer working with him.

How did you come to work with Sayenko Design?

We contacted designers of other attractive law firm websites, but their prices were too high. We had a smaller project than what these companies were used to, so they suggested five different companies to us. After looking at these companies’ websites, we contacted them and discussed what their approaches would be. We ultimately decided Sayenko was the best fit.  

How much have you invested with them?

We’ve spent about $10,000.

What is the status of this engagement?

We worked together from August 2015 until November 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have specific figures, but I do know we’ve started seeing more conversions. We’ve also received good feedback from people concerning the look-and-feel of the site. I’m very pleased with the finished product.

How did Sayenko Design perform from a project management standpoint?

Mike provided us with editorial latitude regarding color schemes and structure. Sometimes, our opinions differed, but he always respected our opinion. He had some really great ideas and techniques he implemented throughout the process that were relatively innovative. The graphics and content were both placed well, and the scrolling improved the user experience. These were all things we’d never even considered, so we were very pleased. His communication was very prompt if we had any questions, and he always delivered on time.

What did you find most impressive about them?

Sayenko gave me a site that’s worth twice the amount they charged. It’s a great site that’s comparable to some that the more expensive companies designed.

Are there any areas they could improve?

Mike is good at his job, but I can’t say he is the most polite and charismatic person via email. However, it’s still tolerable. If future clients of his are seeking someone to adulate them, they’re in the wrong place. He knows what he’s doing, and he’s not afraid to be assertive about it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’d give them a seven.
  • 5.0 Cost
    Value / within estimates
    I received way more product than what I paid for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them several times.

Web Dev & Digital Marketing for Accounting Services Startup

"[T]he website came together really well and looks good."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
2016 - 2017
Project summary: 

Sayenko Designs fully developed a streamlined website, including a digital marketing strategy and SEO. They also assisted with logo, stationery design, and more, all within a 2–3 month period.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Co-Founder, Accounting Services Startup
 
Verified
The Review
Feedback summary: 

Sayenko Designs delivered a robust website, even including SEO best practices guidelines as an extra. They provide high quality, sticking to deadlines and responding no later than 24 hours. Their value is also exceptional compared to what other vendors offer.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of an accounting services startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Designs?

We wanted help with branding and figuring out effective design strategies to put us ahead of the competition. We work in a niche vertical in the accounting services field. 

We wanted to design a strategy to help us promote ourselves as the specialists in our local market. We have no development capabilities in-house, so we needed to outsource the work.

SOLUTION

What was the scope of their involvement?

They helped us with full website design, stationery design, logo, copywriting framework, etc. They also helped a lot with SEO [search engine optimization]. They built the website from scratch using WordPress. When they made the wireframes, they used Envision to present it to us. We wanted a site that was simple and streamlined — we don’t have any special features or functionality at this point.

They provided us with an SEO best practices document that included strategies we could try. They also gave us an Excel spreadsheet of all the keywords, cost per click, etc. They offered to do more copywriting, but we decided to pursue that ourselves.

What is the team dynamic?

I worked with Mike [Owner and Chief Designer, Sayenko Designs] and Matt [Web Strategist] the most. There were 1–2 other people who were working in the background.

How did you come to work with Sayenko Designs?

We did an online search and someone I had previously worked with had worked with them. I liked the website they did for their company, so we reached out to Sayenko. I looked at 2 other local agencies and Sayenko’s price was better, so we went with them.

We have incorporated the keywords, but it’s so recent that we don’t have any results yet.

How much have you invested with them?

We spent $15,000 on the project.

What is the status of this engagement?

We started working with them in the fourth quarter of 2016 and they had everything ready to go in 2–3 months. There were a couple of times we caused delays by not getting content to them in time. The site was launched at the beginning of August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve tested all the links, and the site is pretty solid.

How did Sayenko Designs perform from a project management standpoint?

They got back to us the same day or within a day. They hit all project deadlines, and if there was a delay, it was because of us.

What did you find most impressive about them?

Mike did a good job — he delivered what he said he would. I thought the website came together really well and looks great.  Sayenko designed a fresh and contemporary website that allows us to stand out from our competitors.

Are there any areas they could improve?

I can’t think of anything.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I know other firms charge twice as much.
  • 4.0 Quality
    Service & deliverables
    For the price, the quality is good. We’re happy with it.
  • 4.0 NPS
    Willing to refer

WordPress Design for Local Telecommunications Company

"They acknowledge phone calls and emails right away and were honest about when they could do something."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2015 - Ongoing
Project summary: 

Sayenko redesigned a website, conducted market research, and helped create a digital strategy. They put a focus on user friendliness, mobile responsiveness and simplicity.

The Reviewer
 
11-50 Employees
 
Brewster, Washington
John Whiteley
Senior Advisor, US Electrodynamics Inc.
 
Verified
The Review
Feedback summary: 

Sayenko is a dynamic and flexible team. They can deliver under pressure, and their website has garnered positive feedback from the industry and customers. Their plan and communication is reliable and transparent, and though some minor mistakes appeared, they’re responsible and attentive to feedback.

BACKGROUND

Introduce your business and what you do there.

US Electrodynamics Inc. is a unique service provider of satellite communications headquartered in Brewster, Washington. We provide B2B satellite and fiber connectivity so our users and customers can best service their consumer customers or government customers. I’m the senior advisor to the CEO and also a director on his board. I oversee the operations from a top level in strategy planning for the future and interfacing with customers. I review and provide assistance on our proposals to customers, review contractual agreements and oversee the company’s financial operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

There aren’t a lot of other service providers like us, but the ones that are around are usually well-established and have significant websites. We had a website that was getting very old and needed to be revamped to meet the challenges going forward. Our users and customers are other businesses.

SOLUTION

What was the scope of their involvement?

Since we are unique, it’s hard to understand what we do. They educated themselves on who we are, what we do, and what our objectives were. They asked us pointed questions and showed us some concepts and their ideas. They blended in their experience with other service provider companies that they’ve done website work for. We went through the process of several concepts and drafts and worked together to make the project mature. The website was a redesign but we wanted to carry on some of the attributes that we already had in our old website. Sayenko went to some of our major customers to make sure our message was supported and in concert with the messages on their website.

We did a lot of initial work and then I needed to provide a lot of content for the site. I was overcome by other priorities and slowed the project down. We did a few things with the site in the winter of 2016, and had a draft website. It wasn’t until January 2017 that our company provided me some additional help to keep the project moving forward. We let Sayenko know that our goal was to launch the website before a conference that we were attending in early March. We got to work and were able to launch in February. They host the site and take care of our security. They also helped train a new business development person that came onboard in-house. Mike trained us to be able to do some small things on the website ourselves including updating names, changing phone numbers, etc.

What are some of the updated features of the site?

We wanted the site to be fresh and uncomplicated. We wanted the right balance of color, user friendliness, and mobile friendliness, which our previous site was not. We had a very poor “Contact Us” page and they came up with a new one. When you first enter the website, there’s a fly-in of satellite dishes and our primary headquarters site, which gave the site some animation without overdoing it. I came in with some examples of other company’s sites that do the same thing we do. We went through what we liked about theirs and what we didn’t like. We took the best of the best websites.

How many resources have been assigned to your project?

They made reference to two other individuals that did some of the work, but I never personally met them.

How did you come to work with Sayenko Design?

I did a Google search for a local small website business. I looked at some of the work they’d done and met with the principal owner, and we hit it off. I wasn’t considering other providers.

How much have you invested with Sayenko Design?

We’ve spent between $5,000 and $10,000 with them. That includes the site, the research, hosting, and the retainer.

What is the status of this engagement?

We started working with them in July 2015, and the site was launched in February 2017. The work is still ongoing. We keep them on a retainer so that if we need to change something, we can email or call them to get it done.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Everyone that we work with in the industry has seen the site, and we’ve gotten positive feedback. Our owner has a lot of close friends in the industry and they’ve commented on the site.

How did Sayenko Design perform from a project management standpoint?

They are outstanding. We communicated through email and phone. We had two in-person working sessions which really helped understand who we were working with and gave us live feedback. It was clear where we were going with the project.

What did you find most impressive about Sayenko Design?

They are customer-focused. They acknowledge phone calls and emails right away and were honest about when they could do something. We’re a small business too, so I respect that. Sometimes you just can’t do everything at the same time. They prioritized what we needed to have updated or changed. We worked together to make the deadline knowing that we could still make improvements after the site went live.

Are there any areas Sayenko Design could improve?

Nothing goes completely perfectly. For corrections and updates, we thought we were pretty clear with them about what the words had to be and what it should look like. A couple of times, it didn’t come through that way. The communication was good, and they were open to our feedback.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Website for Children's Education Company

"The site is designed really well, and it’s beautiful to look at, which was important to me."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2013
Project summary: 

Sayenko Design provided web updates and SEO services to improve brand presence and convey a more professional look and feel, incorporating vibrant graphics and an attractive UX/UI.

The Reviewer
 
1-10 Employees
 
Woodinville, Washington
Susan Naranjo
Founder, Grasshopper Enrichment
 
Verified
The Review
Feedback summary: 

The new site has achieved higher Google rankings and attracted more visitors, many of whom praise its easy navigation and informative content. Sayenko Design’s proactive scheduling, creative vision, and personal investment in the engagement’s success left a favorable impression.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and director of Grasshopper Enrichment Education, which provides classes, workshops, and camps for elementary-age kids that are focused on empowering life tools. Our classes teach kids the skills that give them added opportunities in life and will help them stand out from the crowd such as public speaking, debate, leadership, manners, written communication, and science.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

I had a website already, but it was outdated (mostly because I had insisted on certain design elements which I shouldn’t have). I wanted to completely redesign the website and work on the SEO but didn’t know how to do that myself.

SOLUTION

What was the scope of their involvement?

We met with Mike [Founder, Sayenko Design] and showed him what we had. He asked about our company and what we wanted to figure out what needed to be done. He was very personal and professional in focusing on our needs and strategizing how to improve our brand. He put together some ideas of what the site would look like and made suggestions, even changing our logo slightly to make it better. He showed us options of the layout and kept in touch with us as he was making changes.

He asked us to write some of the text, which he changed to make it work better for SEO. We have banners, an email newsletter, contact page, registration forms, and a blog. We don’t run any processing through our website because we knew that would cost more. We have links to take us to those places. I love the way he did the pictures on our site. He changed the background and added some fun elements behind the images.

How did you come to work with Sayenko Design?

I met Mike at a BNI meeting. I was there as a guest, and he spoke. What he was saying struck me, and I knew I needed to talk to him.Sayenko Design's art background and previous work, along with their presentation and price seemed like a good fit.

How much have you invested with Sayenko Design?

We spent $5,000 on the site and SEO.

What is the status of this engagement?

Our site has been up for 3 years. We haven’t done much with it since. Mike did some maintenance in the beginning, but when the contract ran out, I took over.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Now, the site gets lots of visits and comes up on Google more than it used to. People weren’t finding us before I worked with Sayenko. I’ve gotten a lot of feedback from customers saying the site is easy to navigate and very informative. It looks really professional. People think we’re a huge company, but we’re rather small, but growing steadily.

How did Sayenko Design perform from a project management standpoint?

Mike did a great job. We had timelines, and he would touch base with us to explain different options. He met with us in person at times to show us what he had and allowed us to give feedback. He completed the project in a timely manner.

What did you find most impressive about Sayenko Design?

Mike has an art background, and his knowledge spoke to me. I’m very creative and really wanted the graphics to look good. His background made me confident in what he was putting on the page. The site is designed really well, and it’s beautiful to look at, which was important to me.

Are there any areas Sayenko Design could improve?

My partner and I are both women, and Mike would always call us “guys” in our communication over email. I thought that was funny. I would suggest not doing that to other clients. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer