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Nationally Top-Rated Web Design

4.8
36 reviews

We build custom WordPress websites that are responsive, clean, modern, and user focused. A web design project is broken up into four phases - strategy, design, development, and training. At Sayenko Design, our web design workflow typically follows a set series of processes: 

 

 1. Defined Business Objective  2. Persona Development  3. Conversion Goal Identification 4. Messaging Development 5. Value Proposition  6. Wireframing  7. UI/ UX design 8. Web Development 9. SEO Implementation

READ MORE...
 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Bellevue, WA
headquarters
  • 1424 148th ave SE
    Bellevue, WA 98007
    United States
    425.445.7111
other locations
  • 11335 NE 122nd Suite 105
    Kirkland, WA 98034
    United States
    425.445.7111
  • 102, 17750 56 Ave #505
    Surrey, BC V3S 1
    Canada
    604-670-3846

Portfolio

Key clients: 

LinkedIn, Boys & Girls Club of King County, Brooks Running, Invention Development Fund at Intellectual Ventures, University of Washington, Bellevue College, and many more.

Nonprofit - Strategy, Design & WordPress Development

Boys & Girls Club of King County

https://www.sayenkodesign.com/boys-girls-club-of-king-county/

B2B/ B2C - Strategy, Design & WordPress Development

Washington Rock Quarries

https://www.sayenkodesign.com/wa-rock/

B2C – Strategy, Design & WordPress Development

Bush Cooking

https://www.sayenkodesign.com/bush/

Nonprofit – Strategy, Design & WordPress Development

America’s Foundation for Chess 

https://www.af4c.org/

User Focused Strategy & Web Design

Invention Development Fund

https://www.sayenkodesign.com/invention-development-fund/

Strategy, Design & WooCommerce Development

Hangry Kits

https://www.sayenkodesign.com/hangry-kits/

Reviews

4.8
36 reviews
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Web Design for Optometrist Office

“We're confident that both the site and keyword research they've done will help us achieve our business goals.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2019
Project summary: 

Sayenko designed and developed a website from scratch, including wireframes and some SEO services. 

The Reviewer
 
1-10 Employees
 
Bellevue, Washington
Owner, Optometrist Office
 
Verified
The Review
Feedback summary: 

Sayenko developed a highly professional and aesthetically pleasing website that continues to show improvement in online performance after launching. In addition to the quality of their work, their team was also easy to work with, organized, proactive, and responsive to our needs. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an optometrist office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

As a new business, we reached out to Sayenko to develop our website from scratch.

SOLUTION

What was the scope of their involvement?

Initially, we filled out a questionnaire to help them learn more about our business and goals. They then provided wireframes and built our website from scratch, collaborating with us on content. They've also provided SEO services, including keyword research. 

What is the team composition? 

I mainly worked with three people, including Nick (Digital Marketing Manager, Sayenko Design) and Mike (Seattle Web Designer, Sayenko Design). 

How did you come to work with Sayenko Design?

I interviewed a number of web developers but ultimately felt that Mike's presentation was the most thoughtful. He had a strong strategy and process that made me feel confident in their abilities. 

How much have you invested with them?

We invested about $10,000.

What is the status of this engagement?

We worked together from January–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sayenko developed a very professional, high-quality website that continues to show improvements in overall traffic. We're confident that both the site and keyword research they've done will help us achieve our business goals.

How did Sayenko Design perform from a project management standpoint?

They were very professional and organized throughout the process, providing clear steps and expectations of what they needed from us. We communicated with them pretty much every week, especially towards the end of the project. They also used a project management tool that we found to be very helpful in tracking and providing feedback throughout the phases of the project. 

What did you find most impressive about them?

They're both highly professional and approachable.

Are there any areas they could improve?

Personally, we could use more training than what they initially provided, but Mike has already agreed to set up a time to provide more guidance. 

5.0
Overall Score We had a great experience overall and learned a lot throughout the process.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very timely and responsive throughout the engagement.
  • 4.5 Cost
    Value / within estimates
    They're not pushy about services, allowing clients to customize purchasable services.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd absolutely recommend them to others.

WordPress Web Redesign for Technology Company

"They helped us understand the value added of having a fresh, clear, and professional website."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Apr. 2019
Project summary: 

Sayenko Design overhauled a website from scratch for WordPress. The team created content and guided the wireframing and design processes.

The Reviewer
 
11- 50 Employees
 
Seattle, Washington
Carl Hung
Sales Marketing Management, Integrated Surface Technologies, Inc.
 
Verified
The Review
Feedback summary: 

Sayenko Design leveraged their expertise and consistent communication skills to ensure successful results. The improved website effectively communicated the mission for a niche audience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I do sales and marketing for Integrated Surface Technologies, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We redesigned a new website and did hosting with another vendor. However, the quality was substandard. Our team hired Sayenko Design to redesign the site from scratch on WordPress.

SOLUTION

What was the scope of their involvement?

Sayenko Design started with an overview of the wireframes, designs, and the project’s progression. The team also wrote content for the homepage.

What is the team composition?

We worked primarily with Mike (Owner and Chief Designer, Sayenko Design) while Nik (Web Strategist/SEO, Sayenko Design) focused on content creation.

How did you come to work with Sayenko Design?

We did a Google search for local vendors, narrowing the selection down from eight to four agencies. Our team then met each service provider and received quote estimates. We selected Sayenko Design because the team was highly organized, calm, and detail-oriented. They were also great listeners and could accommodate our constrained budget.

How much have you invested with them?

We spent between $12,000–$14,000.

What is the status of this engagement?

We started working together in December 2018 and the partnership ended in April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site does not have high-volume traffic because we are in a niche industry. However, the quality was vastly superior to the previous version. Sayenko Design pulled our message together quickly—integrating concepts and case studies into the clear presentation of our capabilities and process.

How did Sayenko Design perform from a project management standpoint?

Sayenko Design guided us through a seamless process. We communicated daily except for the month where they waited on us to execute our line items. The teams then resumed daily communication as we got close to going live.

What did you find most impressive about them?

They helped us understand the value added of having a fresh, clear, and professional website.

Are there any areas they could improve?

No, they delivered on their promises. I would use them again and recommend them.

5.0
Overall Score We had a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline.
  • 5.0 Cost
    Value / within estimates
    They weren't the highest bid nor the lowest bid. The pricing was competitive.
  • 5.0 Quality
    Service & deliverables
    They drove the project and enabled them to deliver.
  • 5.0 NPS
    Willing to refer
    I would gladly refer them.

Web Dev & Digital Marketing for Data Literacy Organization

"Sayenko Design meets all my needs and requirements, and they’re delightful to work with."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Ongoing
Project summary: 

Sayenko Design developed a website based on a custom WordPress template. Key features include an event calendar, a learning management system, and e-commerce integration.

The Reviewer
 
1-10 Employees
 
Bellevue, Washington
Ben Jones
CEO, Data Literacy
 
Verified
The Review
Feedback summary: 

The number of qualified leads has increased dramatically since the engagement began. Sayenko Design keeps the project moving through constant communication, providing critical status updates throughout the engagement. They also offer useful tactical advice that is subsequently implemented.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm the CEO and founder of Data Literacy LLC, a company that helps people learn the language of data through training and education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design? 

We were preparing for launch so the challenge was to establish a website that would start to build our presence as well as a client lead funnel. 

SOLUTION

What was the scope of their involvement? 

Sayenko Design built a custom WordPress template and an entire website based on that template. They connected the site to marketing automation and campaign software, as well as learning management system tools and plugins. That way, I can begin collecting leads and selling products through WooCommerce. They did some initial SEO research to help me understand if I was using the right keywords, page names, and text verbiage.

In addition to WooCommerce, they created several integrations with our website to HubSpot CRM and MailChimp. They also developed an events calendar that allows me to let people know about presentations and training offerings that I have coming in the near future. They installed a learning management system called Sensei LMS, which is a WooCommerce product and WordPress plugin that allows me to create, publish, and sell custom courses on my website. 

What is the team composition? 

I work mostly with three people. Mike (Owner, Sayenko Design) and I speak multiple times per week. I worked with a web developer and designer during the design portion of the build. I interfaced with their web strategist at the beginning of the engagement on SEO.

How did you come to work with Sayenko Design? 

I found their website via Google search for Seattle web design firms. I was looking for a local company because I wanted to build a relationship that could continue as I develop additional products down the road. I filled out a form on their website, and Mike got back to me soon after that. We had a good conversation about the project, and he used the additional details to put together a proposal. 

How much have you invested with them?

Our total expenditure for the launch of the site is in the neighborhood of $11,000.

What is the status of this engagement? 

We first spoke in early November 2018. We launched two weeks ago and continue to have conversations about adjustments.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Within the first day of launch, we’ve had several different types of organizations reach out to us using the contact form on the site. That’s resulted in a number of highly-qualified leads that we're actively pursuing. We've also seen downloads of our e-book, which we published to build our distribution list. Requests for information are coming in daily. We've grown our distribution list by over 15% in just a couple of weeks. Also, we’ve gotten feedback from clients and partners that the website is very well-designed and developed. 

How did Sayenko Design perform from a project management standpoint? 

Sayenko Design scores top marks. They have a project management suite that allows me to receive and complete tasks, upload files, share links, and message with them. It also integrates seamlessly with my email client, so I’m able to communicate with them quickly and easily. We have multiple check-in conversations to go through design reviews as well as making sure that the project is on track. They do a fabulous job managing the entire project timeline as well as communications. 

What did you find most impressive about them?

Sayenko Design meets all my needs and requirements, and they’re delightful to work with. They go above and beyond my expectations by providing great advice. They advised me on how to best create a website in terms of positioning, having a clear and cohesive message, and design advice around building noticeable call-to-action buttons. I didn't expect them to give me so much overall business advice. As this is my first startup, I really appreciated that input. 

Are there any areas they could improve? 

The graphics that their team created and uploaded could have been stronger. I worked with a separate graphic designer who was able to provide visual assets for the site. They were a big improvement over the basic designs created by Sayenko Design. Those may have just been placeholder designs because I’d requested to have my designer provide input and updates. 

Do you have any advice for potential customers?

Avoid one of the pitfalls I fell into, which was not having content created in a timely fashion. The delays in the project were mostly due to my content creation schedule. The degree that you have your content, verbiage, and page materials ready to go will facilitate a speedier web build and implementation.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've had a number of people ask me for their contact information.

WooCommerce Design & Dev for IT Service Company

"The engagement was seamless."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Confidential
 
Sept. 2017 - July 2018
Project summary: 

Sayenko Design designed and developed a WooCommerce website. The team designed a logo and leveraged internal mock-ups.

The Reviewer
 
1-10 Employees
 
Menlo Park, California
CEO, IT Service Company
 
Verified
The Review
Feedback summary: 

The team worked independently while maintaining regular communication. Their designs realized the intended vision, but also included new creative enhancements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an IT managed services provider. We cater exclusively to attorneys and law firms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We wanted to launch a one-stop-shop service for solo attorneys and small law firms. The web-based portal would enable users to manage the essential technology services they needed to operate. We hired Sayenko Design to build that solution.

SOLUTION

What was the scope of their involvement?

The project started with a conversation, during which I described my vision. Sayenko Design sent a proposal and I accepted it. Next, they prepared screenshots based on mock-ups I had provided. The team then designed a logo and prototyped a WooCommerce website. After back and forth on revisions, we ported it over to the WordPress domain. We’re now tweaking the site.

What is the team composition?               

I worked mostly with Kyle (Web Developer, Sayenko Design) and interacted with Mike (Owner and Chief Designer, Sayenko Design).

How did you come to work with Sayenko Design?

I did a Google search and Sayenko Design was one of the first results for web design firms. The team had very positive reviews as well. When I called them, Mike picked up the phone personally and was generous with his time. He explained various components of the project and I described our vision.  

What is the status of this engagement?

We started working together in September 2017 and the partnership ended in July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This project is a long process because we’re not in any rush. We have another parallel business in addition to this one. Given the circumstances, we want to ensure the solution is good before launching it.

How did Sayenko Design perform from a project management standpoint?

The engagement was seamless. We infrequently communicated during the prototype phase because Sayenko Design didn’t require oversight. The frequency of our interactions increased as we went over revisions. Kyle was always willing to jump on a call and explain an item or hear our feedback. We used Teamwork.

What did you find most impressive about them?

Kyle was a brilliant designer and brought our ideas to life. He struck a great balance between our vision and his own aesthetic touch.

Are there any areas they could improve?

They could improve communication with clients, specifically keeping them apprised of progress.

Do you have any advice for potential customers?

Clients should describe their vision with as much detail as possible. They should also specify the areas in which they’re looking for feedback.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

WordPress Web Design for Plumbing Company

“They were great at redirecting us toward really effective ideas.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Aug. 2018
Project summary: 

Sayenko Design provided website design and development, redoing an old website and bringing its management in-house. The team completed the website, did SEO work, and launched the site.

The Reviewer
 
11- 50 Employees
 
Seattle, Washington
Mary
Owner, Raymark Plumbing
 
Verified
The Review
Feedback summary: 

The new site is excellent, with input from the Sayenko Design team ensuring that the end result was attractive, functional, and easy for users to navigate and stay on. They were good partners who offered professional, relevant advice, particularly with regards to SEO.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Raymark Plumbing. We do service work for customers in the Seattle area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We had a very old website that wasn’t managed locally, and we wanted to redo it and bring it in-house.

SOLUTION

What was the scope of their involvement?

We met on the phone with Mike (Seattle Web Designer, Sayenko Design) and he was a really great listener. He sent us a thorough questionnaire in which we outlined our wants, needs, and things we didn’t like. We sent in some website examples and talked about colors, fonts, design, and the timeline. He then presented to us what to expect, introducing us to the team and telling us what each person would do, including SEO.

They completed the website in August 2018, and we plan to go live in a couple of days. We’ll have a second phase after we roll out during which we’ll dive into SEO deeper and talk more about marketing.

What is the team composition?

I worked with Mike and one other person.

How did you come to work with Sayenko Design?

I Googled “best website developers in Seattle” and did research into the top 10. I weighed up what services they offered, what kind of references they had, what websites they’d done before, and if I liked them. Mike stood out as being not a salesman, but an interested and interesting person who liked to make websites and was a good designer. He had a lot of good ideas about color, audience preferences, and SEO, which is really important to us.

How much have you invested with them?

We spent $23,000.

What is the status of this engagement?

We worked together from June–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a good job. We had some ideas that Mike very diplomatically explained should not be used—they were maybe a little bit too unconventional, wild, and wouldn’t meet the SEO need or keep our customers on the site for longer. They were great at redirecting us toward really effective ideas.

How did Sayenko Design perform from a project management standpoint?

Project management was excellent, and communication was great—we communicated a couple times a month and a lot more in the beginning. We weren’t able to meet the deadlines on our end, but I had warned them that may happen.

What did you find most impressive about them?

The most impressive thing to me is Mike’s calmness. Anything can happen, but he’ll bring us back to the goal and the strategy in a very professional and calm way.

I asked them for a lot of advice, especially on SEO, and they were always really great about explaining why we would do one thing versus another. They’re professional.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Call them. Mike’s really good at what he does.

5.0
Overall Score We’re going to use them again for SEO and marketing as they were so good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    He’d call, and we’d find a date to meet if needed. It was really clear who would call who.
  • 5.0 Cost
    Value / within estimates
    I didn’t have any qualms about cost.
  • 5.0 Quality
    Service & deliverables
    They were really great at communication and explaining the reasons behind things.
  • 5.0 NPS
    Willing to refer

WordPress Web Redesign & SEO for Care Company

“They understood our business and created very good content for our website.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Dec. 2018
Project summary: 

After developing wireframes, Sayenko Design redesigned a WordPress website, created content for it, and provided SEO services.

The Reviewer
 
11- 50 Employees
 
Seattle, Washington
Marc Lilly
CEO, Concierge Care Advisors
 
Verified
The Review
Feedback summary: 

The website is user-friendly and the in-house team is happy with the new design. Sayenko Design met all needs, while their excellent project management and communication skills helped them establish a smooth process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Concierge Care Advisors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

Our website was very old-fashioned, so we were looking for a vendor to help us redesign the site.

SOLUTION

What was the scope of their involvement?

First, they learnt about our market and the persona of our clients. Then, they created the wireframes and redesigned our WordPress site, making it mobile responsive. They also helped us with content creation and provided basic SEO.

What is the team composition?

I mostly worked with Mike (Owner and Chief Designer, Sayenko Design) and Nik (Web Strategies, Sayenko Design).

How did you come to work with Sayenko Design?

We did some research on a number of companies. After I talked to each one of them, I realized that Sayenko Design would be the best fit for us.

How much have you invested with them?

We spent about $11,000.

What is the status of this engagement?

We worked with them between September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website is easy to navigate and we love its look and feel.

How did Sayenko Design perform from a project management standpoint?

We had weekly briefs and they did an excellent job keeping the project on track. We mostly used phone and email to communicate.

What did you find most impressive about them?

They understood our business and created very good content for our website. Also, they're easy to work with.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

They're great communicators and deliver everything on time. We were happy with the process.

5.0
Overall Score We had five websites built for our company, but that was the best experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all the deadlines.
  • 5.0 Cost
    Value / within estimates
    Based on our research, that was a fair price.
  • 5.0 Quality
    Service & deliverables
    They did what they said they'd do.
  • 5.0 NPS
    Willing to refer
    I've already referred them to other people.

Design, Development, & SEO Strategy for Surgeon

“The owner was great at keeping us on track, and the team was excellent.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Apr. 2018
Project summary: 

Sayenko Design developed and designed a WordPress website, taking it from inception to completion. They also worked on SEO, weaving keywords into the content.

The Reviewer
 
1-10 Employees
 
Kirkland, Washington
Surgeon, Private Practice
 
Verified
The Review
Feedback summary: 

Sayenko Design had effective project management and consistently met deadlines. They provided clear communication and created high-quality final products. They team is small but skilled, making them a great partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm an orthopedic spinal surgeon at a private practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

I wanted to do more direct marketing to patients through SEO and an updated website.

SOLUTION

What was the scope of their involvement?

The first thing we did was discuss our objectives and goals, then Sayenko Design created a proposal that clearly defined the phases of our project. We started with mockups of different design layouts and then narrowed it down to three to finalize the site. The next phase was backend dev, creating the infrastructure of the site, keywords, and overall layout. I then created content and put it into the WordPress site, which I’m able to manage by myself.

What is the team composition?

We worked with two people, but there was an entire team behind the scenes.

How did you come to work with Sayenko Design?

We found them online when searching for web dev in our area. We considered a few other agencies, but I liked Sayenko Design’s previous work, so I hired them.

How much have you invested with them?

We spent around $16,000.

What is the status of this engagement?

We worked together from January–April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with the final results. We’ve put a lot of time into our keywords and SEO, but we don’t have any metrics on that yet.

How did Sayenko Design perform from a project management standpoint?

Initially, we met weekly, but then they started working on their own. Our interactions just depended on what phase of the project we were in. The owner was great at keeping us on track, and the team was excellent.

What did you find most impressive about them?

They’re a small organization that’s able to accomplish a lot of tasks, from dev to SEO. We worked directly with the owner, which made it an intimate and effective partnership.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

Have a consultation with the owner to go over project details and determine if they’re a good fit.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're timely.
  • 4.0 Cost
    Value / within estimates
    They’re fairly expensive, but it seems to be typical.
  • 5.0 Quality
    Service & deliverables
    They're outstanding and have excellent quality products and services.
  • 5.0 NPS
    Willing to refer
    I'm highly likely to refer them.

WordPress Web Design & SEO for Law Firm

“I’m happy with their ability to deliver.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. - Oct 2018
Project summary: 

Sayenko Design built a WordPress website for a law firm. They assisted with logo design, structuring, and content formatting. The team also implemented several SEO campaigns to increase digital visibility.

The Reviewer
 
11- 50 Employees
 
Bellevue, Washington
Partner, Law Firm
 
Verified
The Review
Feedback summary: 

The new website is more professional than the previous iteration in terms of design, interface structure, and content quality. Sayenko Design was a reliable partner, communicating responsively and following an organized workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner at a law firm that specializes in plaintiffs’ employment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

Our company relocated from Kansas City to Bellevue, so we wanted to build a website more suited to our new local audience.

SOLUTION

What was the scope of their involvement?

We provided their team with the content we wanted to feature on the new website, and they created a series of wireframes. Then, we went through an iterative process to finalize the logo, visuals, and structural elements. When we approved, Sayenko Design built out the site on a WordPress platform.

Besides web development, Sayenko Design went above and beyond to provide several SEO services, including keyword analysis and homepage copywriting. They also supported and trained our team in setting up our Google Search Console free of charge in addition to educating us on how to optimize a page for keywords.

What is the team composition?

I worked with two people from Sayenko Design.

How did you come to work with Sayenko Design?

I searched for vendors online and considered about five. After looking through their ratings and reviews, I shortlisted two. Out of those, I decided on Sayenko Design.

How much have you invested with them?

We spent over $10,000.

What is the status of this engagement?

We worked on the project from August–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any hard metrics yet; we’re still working on getting recognized by the Google algorithm. Anecdotally speaking, the new site is a clear upgrade from our previous iteration. The color scheme is better, the formatting is better, and the content is better. Overall, it’s more professional and user-friendly.

How did Sayenko Design perform from a project management standpoint?

They were great. We communicated on a need-by-need basis, so our interactions varied according to our workload. Primarily, we spoke via email and tracked the project with a management tool. We also held a phone conference at one point to go over additional details.

What did you find most impressive about them?

I’m happy with their ability to deliver. Their work is professional and high-quality.

Are there any areas they could improve?

No, not that I can think of.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time.
  • 5.0 Cost
    Value / within estimates
    They offer good value for what they charge.
  • 4.5 Quality
    Service & deliverables
    The website was great.
  • 5.0 NPS
    Willing to refer
    I’d refer them.

WordPress Web Design for Hospital

“Sayenko Design helped us brainstorm and find the best ideas for our audience.” 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Sayenko Design spearheaded an iterative design process for a website that includes a public section and private portal. They developed a thorough understanding of the company before brainstorming.

The Reviewer
 
51-200 Employees
 
Seattle, Washington
Mary Catlin
Senior Director, Honoring Choice Pacific Northwest
 
Verified
The Review
Feedback summary: 

Sayenko Design delivered a significantly improved site design with a sleek appearance and seamless navigation. Large font sizes, clear pictures, and distinct links make it accessible and easy to read. The team flexibly accommodated a changing scope and was responsive to the client’s needs. 

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the senior director for Honoring Choice Pacific Northwest.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We needed a new website for the public with a behind-the-scenes portal where our partners could access information. 

SOLUTION

What was the scope of their involvement?

When I joined the project, we took the initial steps of figuring out and aligning our goals and deciding how to manage the project. We spent the bulk of our time on the iterative process of the design phase. 

I give Sayenko Design significant credit for being so flexible with us. When we first approached them, we didn't know exactly how we wanted the design to look. We ended up building it during the process of working together. Sayenko Design helped us brainstorm and find the best ideas for our audience. 

What is the team composition? 

We mainly worked with two people, Mike (Web Designer, Sayenko Design) and Kyle (Web Developer, Sayenko Design). A few other designers were involved in the beginning. 

How did you come to work with Sayenko Design?

I came in partway through the project, so I wasn't there in the beginning when we hired Sayenko Design. From my understanding, we selected them through the RFP process. Presumably, the fact that they're local was a factor in hiring them.

How much have you invested with them?

We spent about $20,000–$40,000. 

What is the status of this engagement?

We've been working together since March 2018. The website is slated for release within the next few weeks, probably by December 2018. Sayenko Design has finished the vast majority of their work. At this point, most of the responsibilities left are ours, like internal stakeholder reviews we’re conducting over the next few weeks. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is much cleaner from an aesthetic perspective than it was before. The old version was arranged very hodgepodge, and it was nearly impossible to find anything. We worked hard on improving the readability with large fonts and contrast because seniors make up a large part of our readership. Our revamped platform includes clear links and a lot of pictures to show users what they're looking for. 

How did Sayenko Design perform from a project management standpoint?

Sayenko Design had a useful project management tool set up from the beginning. They were very communicative and highly responsive. It varies depending on the stage, but we usually communicate on a weekly basis. 

We did have a lot of back and forth, probably because I wasn't there at the beginning which required some transition internally. We changed the scope multiple times to incorporate everything we needed within the site, but they helped us get it done, and we're happy with the results. 

What did you find most impressive about them?

I've been especially impressed with Sayenko Design’s ability to learn about our company's work throughout this process. They gave us specific guidance about what we were trying to do, which became hugely beneficial towards the end of the project. Having a clear understanding of our content helped them set it up in an intuitive format. I really appreciated their support. 

Are there any areas they could improve?

Looking back at the process overall, we could have done a better job of aligning at the beginning. I think that's more related to our side and internal transitions than specific to their team, though.

Do you have any advice for potential customers?

In hindsight, defining a better concept of how we wanted the end product to look would have been helpful. Sayenko Design was very patient about building it as we went, but having a more precise idea on both ends could have been more effective potentially. 

5.0
Overall Score We had a very positive experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very clear about deadlines all the way through.
  • 5.0 Cost
    Value / within estimates
    They offered high value and were willing to work with us to expand the scope as needed for reasonable additional costs.
  • 5.0 Quality
    Service & deliverables
    We had a very high-quality experience.
  • 5.0 NPS
    Willing to refer
    I would definitely refer them.

WordPress Web Design and UI/UX Work for Electrics Company

"Their knowledge was immensely helpful for us to have a successful project."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Sayenko Design redesigned an outdated website using WordPress, creating wireframes and innovative layout designs. They also produced a live demo for user acceptance testing and assisted with its launch.

The Reviewer
 
201- 500 Employees
 
Downers Grove, Illinois
Eric Wolfram
CIO, REX Electric & Technologies, LLC
 
Verified
The Review
Feedback summary: 

The new website garners stellar feedback from stakeholders and better represents the company in the local marketplace. Sayenko Design’s efficient project management tools kept the work streamlined. Their knowledgeable team was able to produce designs quickly that surpassed all expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for REX Electric & Technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We had a poor web presence and a very outdated website that we needed to update and modernize with new technology and content.

SOLUTION

What was the scope of their involvement?

Sayenko Design was our web design partner throughout the project and helped us with several things, including brainstorming, implementation, and taking the website live. They used WordPress and strictly handled the design layout and backend.

The project started out with very high-level discovery sessions where we talked about the possibilities, what we were trying to communicate, and our plans for the website. The website is basically an online business card for us, and due to our B2B structure and the way we work with clients, we didn’t need a large lead generation piece or a means to seek lots of conversions. We needed a professional, up-to-date presence to match our company size and our place in the Chicago market.

After the discovery sessions, they came back to us with ideas. We moved on to wireframing the designs for defining the layout, how to categorize content, and identifying the parts and pieces of the website. Then, we had a live demo phase in which we placed some generic content on the site as well as some graphics, and underwent user acceptance testing. After that, they turned it over to our team to flush out the content, which was a long process. We finally went live recently.

What is the team composition?

Their web designer in Seattle was primarily in touch with us. We also had one call with two other members of his team.

How did you come to work with Sayenko Design?

A sister company of ours had worked with them and obtained positive results, so we decided to move forward with them based on that recommendation.

How much have you invested with them?

We have spent $10,000 so far.

What is the status of this engagement?

We started working together in January until April 2018. We’ve communicated with them over the last few months, especially since they helped us go live.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After our internal launch, we immediately received good feedback. It was well overdue based on our place in the market versus our competitors. The initial reactions from our stakeholders have been very positive to date.

How did Sayenko Design perform from a project management standpoint?

They managed the project very well. They seemed to have some really great tools at their disposal to keep track of all open tasks and have everyone on the same page. During the height of the project, we communicated twice a week.

What did you find most impressive about them?

They are knowledgeable and had the ability to quickly help us through this process thanks to their deep experience. It was clearly evident in their work that we could get through the design stages fast with their help.

Are there any areas they could improve?

Sometimes, some of the tools were a little hard to use. When we’re looking for a quick answer, it was a little tricky for us to find something. However, things were really great, for the most part.

Do you have any advice for potential customers?

Be open to suggestions and use their team’s experience to your advantage.

5.0
Overall Score It was a very positive experience. Their knowledge was immensely helpful for us to have a successful project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very thoughtful in regards to planning and timing. They were on track while we were the ones that could meet some deadlines.
  • 5.0 Cost
    Value / within estimates
    I was happy with the pricing. They offer a great value.
  • 5.0 Quality
    Service & deliverables
    The product that we came away with was top-notch and exceeded expectations.
  • 5.0 NPS
    Willing to refer
    I’d very willingly recommend them to anybody looking for web design, SEO, and other services.