Sayenko Design

What evidence can you share that demonstrates the impact of the engagement?

Sayenko developed a very professional, high-quality website that continues to show improvements in overall traffic. We're confident that both the site and keyword research they've done will help us achieve our business goals.

How did Sayenko Design perform from a project management standpoint?

They were very professional and organized throughout the process, providing clear steps and expectations of what they needed from us. We communicated with them pretty much every week, especially towards the end of the project. They also used a project management tool that we found to be very helpful in tracking and providing feedback throughout the phases of the project. 

What did you find most impressive about them?

They're both highly professional and approachable.

Are there any areas they could improve?

Personally, we could use more training than what they initially provided, but Mike has already agreed to set up a time to provide more guidance. 

What evidence can you share that demonstrates the impact of the engagement? 

Within the first day of launch, we’ve had several different types of organizations reach out to us using the contact form on the site. That’s resulted in a number of highly-qualified leads that we're actively pursuing. We've also seen downloads of our e-book, which we published to build our distribution list. Requests for information are coming in daily. We've grown our distribution list by over 15% in just a couple of weeks. Also, we’ve gotten feedback from clients and partners that the website is very well-designed and developed. 

How did Sayenko Design perform from a project management standpoint? 

Sayenko Design scores top marks. They have a project management suite that allows me to receive and complete tasks, upload files, share links, and message with them. It also integrates seamlessly with my email client, so I’m able to communicate with them quickly and easily. We have multiple check-in conversations to go through design reviews as well as making sure that the project is on track. They do a fabulous job managing the entire project timeline as well as communications. 

What did you find most impressive about them?

Sayenko Design meets all my needs and requirements, and they’re delightful to work with. They go above and beyond my expectations by providing great advice. They advised me on how to best create a website in terms of positioning, having a clear and cohesive message, and design advice around building noticeable call-to-action buttons. I didn't expect them to give me so much overall business advice. As this is my first startup, I really appreciated that input. 

Are there any areas they could improve? 

The graphics that their team created and uploaded could have been stronger. I worked with a separate graphic designer who was able to provide visual assets for the site. They were a big improvement over the basic designs created by Sayenko Design. Those may have just been placeholder designs because I’d requested to have my designer provide input and updates. 

Do you have any advice for potential customers?

Avoid one of the pitfalls I fell into, which was not having content created in a timely fashion. The delays in the project were mostly due to my content creation schedule. The degree that you have your content, verbiage, and page materials ready to go will facilitate a speedier web build and implementation.