Nationally Top-Rated Web Design

We build custom WordPress websites that are responsive, clean, modern, and user focused. A web design project is broken up into four phases - strategy, design, development, and training. At Sayenko Design, our web design workflow typically follows a set series of processes: 

 

 1. Defined Business Objective 
 2. Persona Development 
 3. Conversion Goal Identification
 4. Messaging Development
 5. Value Proposition 
 6. Wireframing 
 7. UI/ UX design
 8. Web Development
 9. SEO Implementation

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Bellevue, WA
headquarters
  • 1424 148th ave SE
    Bellevue, WA 98007
    United States
other locations
  • 11335 NE 122nd Suite 105
    Kirkland, WA 98034
    United States
  • 102, 17750 56 Ave #505
    Surrey, BC V3S 1
    Canada

Portfolio

Key clients: 

LinkedIn, Boys & Girls Club of King County, Brooks Running, Invention Development Fund at Intellectual Ventures, University of Washington, Bellevue College, and many more.

Nonprofit - Strategy, Design & WordPress Development

B2B/ B2C - Strategy, Design & WordPress Development

B2C – Strategy, Design & WordPress Development

Nonprofit – Strategy, Design & WordPress Development

America’s Foundation for Chess 

https://www.af4c.org/

User Focused Strategy & Web Design

Strategy, Design & WooCommerce Development

Reviews

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WordPress Web Design and UI/UX Work for Electrics Company

"Their knowledge was immensely helpful for us to have a successful project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Sayenko Design redesigned an outdated website using WordPress, creating wireframes and innovative layout designs. They also produced a live demo for user acceptance testing and assisted with its launch.

The Reviewer
 
201- 500 Employees
 
Downers Grove, Illinois
Eric Wolfram
CIO, REX Electric & Technologies, LLC
 
Verified
The Review
Feedback summary: 

The new website garners stellar feedback from stakeholders and better represents the company in the local marketplace. Sayenko Design’s efficient project management tools kept the work streamlined. Their knowledgeable team was able to produce designs quickly that surpassed all expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for REX Electric & Technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We had a poor web presence and a very outdated website that we needed to update and modernize with new technology and content.

SOLUTION

What was the scope of their involvement?

Sayenko Design was our web design partner throughout the project and helped us with several things, including brainstorming, implementation, and taking the website live. They used WordPress and strictly handled the design layout and backend.

The project started out with very high-level discovery sessions where we talked about the possibilities, what we were trying to communicate, and our plans for the website. The website is basically an online business card for us, and due to our B2B structure and the way we work with clients, we didn’t need a large lead generation piece or a means to seek lots of conversions. We needed a professional, up-to-date presence to match our company size and our place in the Chicago market.

After the discovery sessions, they came back to us with ideas. We moved on to wireframing the designs for defining the layout, how to categorize content, and identifying the parts and pieces of the website. Then, we had a live demo phase in which we placed some generic content on the site as well as some graphics, and underwent user acceptance testing. After that, they turned it over to our team to flush out the content, which was a long process. We finally went live recently.

What is the team composition?

Their web designer in Seattle was primarily in touch with us. We also had one call with two other members of his team.

How did you come to work with Sayenko Design?

A sister company of ours had worked with them and obtained positive results, so we decided to move forward with them based on that recommendation.

How much have you invested with them?

We have spent $10,000 so far.

What is the status of this engagement?

We started working together in January until April 2018. We’ve communicated with them over the last few months, especially since they helped us go live.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After our internal launch, we immediately received good feedback. It was well overdue based on our place in the market versus our competitors. The initial reactions from our stakeholders have been very positive to date.

How did Sayenko Design perform from a project management standpoint?

They managed the project very well. They seemed to have some really great tools at their disposal to keep track of all open tasks and have everyone on the same page. During the height of the project, we communicated twice a week.

What did you find most impressive about them?

They are knowledgeable and had the ability to quickly help us through this process thanks to their deep experience. It was clearly evident in their work that we could get through the design stages fast with their help.

Are there any areas they could improve?

Sometimes, some of the tools were a little hard to use. When we’re looking for a quick answer, it was a little tricky for us to find something. However, things were really great, for the most part.

Do you have any advice for potential customers?

Be open to suggestions and use their team’s experience to your advantage.

5.0
Overall Score It was a very positive experience. Their knowledge was immensely helpful for us to have a successful project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very thoughtful in regards to planning and timing. They were on track while we were the ones that could meet some deadlines.
  • 5.0 Cost
    Value / within estimates
    I was happy with the pricing. They offer a great value.
  • 5.0 Quality
    Service & deliverables
    The product that we came away with was top-notch and exceeded expectations.
  • 5.0 NPS
    Willing to refer
    I’d very willingly recommend them to anybody looking for web design, SEO, and other services.

Website Redesign for Cooking Equipment Company

“They delivered on their promises on time, within budget, and to specifications. They gave us exactly what we wanted.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - July 2018
Project summary: 

Sayenko Design helped modernize the site for a cooking supply company. They designed and developed a WordPress site with branding information, a store finder, and brand ambassador profiles.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Digital Content Manager, Food Equipment Company
 
Verified
The Review
Feedback summary: 

The brand is much cleaner, and the website unifies marketing initiatives. Sayenko Design provided a transparent process and communicated well. They deliver polished work and a good value.

BACKGROUND

Introduce your business and what you do there.

We make charcoal and burning products for barbecues, home cooks, and restaurants. I am the digital content manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We were trying to modernize our website and change it from a non-performing platform to a WordPress site.

SOLUTION

What was the scope of their involvement?

We started in the discovery phase with a basic site and worked closely on design. They helped us shape the site into a real solution. We discussed our target audience and our goals, focusing on three main areas. We outlined standard branding and information about the products, worked on a store finder that integrated information about the outside retailers that sold our products, and added a highly customized section for brand ambassador profiles. Now, each of our brand ambassadors has a profile page and are able to add blog posts to the site.

What is the team composition?

We worked with a designer during the design phase and then moved on to work with a developer.

How did you come to work with Sayenko Design?

We did an extensive online search and interviewed three companies. Sayenko Design had a really good grasp of SEO and understood our platform. They had systems in place with the latest technologies and best practices.

What is the status of this engagement?

The work lasted from April—July 2018. We were able to meet our target launch date.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website has acted as a foundation to unify the brand across all other aspects of our marketing. We’ve applied their design to our social media and into our products. Not to mention, we currently have a better platform for our brand ambassadors, and our site views are up.

How did Sayenko Design perform from a project management standpoint?

They did really well; we had no communication delays or issues. They did all of their project management through Teamwork. Everything was transparent and clear, and the platform was easy to use. We spoke every week or so when they were coding and communicated daily while populating the site. They sent us notifications when they needed us to do testing or answer a question. The expectations were always clear and we worked really well together.

What did you find most impressive about them?

They delivered on their promises on time, within budget, and to specifications. They gave us exactly what we wanted, which is refreshing.

Are there any areas they could improve?

No, they’re very good at what they do.

Do you have any advice for potential customers?

They may seem a little expensive, but you definitely get what you pay for. They deliver well-polished work that is worth any extra time or money.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If we ever experienced delays, they were because of issues on our side. They hit every target on time.
  • 5.0 Cost
    Value / within estimates
    The standards they delivered were proportional to the cost.
  • 5.0 Quality
    Service & deliverables
    If there were any discrepancies between my expectation and what they delivered, they rectified them immediately.
  • 5.0 NPS
    Willing to refer
    I have recommended them.

WordPress Site Redesign for Pest Company

“Their professionalism and attention to detail were impeccable; they never missed a thing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Aug. 2018
Project summary: 

Sayenko Design replaced an outdated website with a WordPress site to increase lead generation. They performed in-depth company research and implemented features that allowed for future modifications.

The Reviewer
 
1-10 Employees
 
Everett, Washington
Carl Oliveria
Sales & Marketing Consultant, Eagle Pest Control
 
Verified
The Review
Feedback summary: 

Though the site has yet to launch, its revamped visuals have exceeded expectations and received high praise. Sayenko Design was professional throughout the project, demonstrating a meticulous work. Their communicative, methodical approach resulted in a rewarding engagement.

BACKGROUND

Introduce your business and what you do there.

I'm the sales and marketing consultant for Eagle Pest Control.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We needed to develop a new website to replace our old one; the previous site was antiquated and difficult to manage. We wanted the new version to include updated information on our company's technical services. Ultimately, the site redesign was for lead generation purposes. 

SOLUTION

What was the scope of their involvement?

The first stage of the project focused on gathering information about our company and understanding our overall goals for the website. They used this knowledge to formulate suitable ideas for us, which took a few weeks. The next stage was to build a framework to allow for future changes. After developing this, their team worked on the fine details of the finished product until it was ready for launch.

What is the team composition?

We primarily worked with Mike (Owner, Sayenko Design), but, occasionally, there would be an additional teammate.

How did you come to work with Sayenko Design?

I researched multiple web development companies. We looked at Sayenko Design's numerous reviews and decided to select them because of their high reputation.

How much have you invested with them?

We’ve invested around $10,500.

What is the status of this engagement?

The project lasted from June–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While we’ve delayed the launch for SEO purposes, the site has received glowing praise for its new look and feel. People in the field have called it a work of art, and we agree with that. The difference between the old and new site is like night and day.

How did Sayenko Design perform from a project management standpoint?

They were incredible at managing the project. In the beginning, we met daily and then transitioned to meeting a few times a week. We could reach them over the phone and through email. Mike’s responses were quick, precise, and helpful.

What did you find most impressive about them?

Their professionalism and attention to detail were impeccable; they never missed a thing. Mike was available for discussion whenever, which was very important to me. They also produced exactly as advertised, so working with them was money well-spent.

Any advice for potential customers?

Doing your research is important, but I recommend choosing Sayenko Design over the rest. They'll give you the best service.

5.0
Overall Score It was a pleasurable experience to work with them. They are a quality, professional company.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were some challenges in arranging group meetings, but they were flexible.
  • 5.0 Cost
    Value / within estimates
    Based on the results, their services were worth the expense.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend them.

WordPress Web Redesign for Children's Nonprofit

“I’m sure [the new website] will increase and drive our revenue in 2018.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Sept. 2017 - Apr. 2018
Project summary: 

Sayenko Design worked on a website redesign, first developing generic design templates and then working on different iterations based on feedback. The site is a communication tool, incorporating a blog.

The Reviewer
 
51-200 Employees
 
Seattle, Washington
Marketing & Communications Director, Nonprofit
 
Verified
The Review
Feedback summary: 

With tracking analytics demonstrating the increased user interaction and flow through the site, the platform was completed to a high standard. The team managed the project well, and particularly displayed their artistic skill and technical strategy.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications director of a youth organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We were performing a website redesign. The version at the time had been done by a previous agency and we wanted to position the website in a strategic way.

SOLUTION

What was the scope of their involvement?

We began the project off with a broad questionnaire about our club’s goals. They took that and developed a strategy for us. They then built some generic design templates based on our brand guidelines and our business information. We developed different iterations of that content, then developed around those. I wrote all the web content.

We wanted to use the site as a way to highlight our programs, mission, and organization, as well as use it as a communication tool. There is a blog functionality on it. Our organization is quite big, operating 29 clubs, so we wanted to have something that could tell the story of the overall business, but also highlight specific clubs and their identities using the blog.

What is the team composition?

We worked with three members of their team. There was a fourth member of the team but they left. 

How did you come to work with Sayenko Design?

We reached out to a few vendors in the Seattle area. Sayenko had great pricing, as well as very good design services and the digital marketing sense to build a website that could be used in the way we wanted. We chose Sayenko Design based on this expertise.

How much have you invested with them?

The cost of their work was between $15,000–$20,000. It was paid in stages.

What is the status of this engagement?

We started working with them in September 2017. The site was launched last Friday and we’ve been continuing to make small tweaks and fix errors.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re tracking analytics so we can make informed decisions about how users are interacting with the content and how they flow through the site. We’ve seen a huge improvement. We have integrations with search engines and with digital marketing, as well as the ability to build landing pages for content and various campaigns throughout the year. I can foresee all the benefits that the site will bring. It’s a lot easier to manage and I’m sure it will increase and drive our revenue in 2018.

How did Sayenko Design perform from a project management standpoint?

They did a great job of managing it—the process was challenging at times. As with many of these projects, we uncovered things, learned, and adapted. It might have been helpful for us to have a clearer understanding of the full scope and its different steps. However, they had their systems dialed in and were flexible with us. We communicated every 1–2 weeks.

What did you find most impressive about them?

Their artistic skill and their ability to incorporate strategy into the project are the two things that stand out about them

Are there any areas they could improve?

It would be helpful for them to really understand the complexity of our business and be creative with it. In many ways, they viewed us as a very small business, but we’re extremely large. This was understandable, given that we hadn’t had a big web presence before. I didn’t do a good job of initially explaining the complexity of our business. I should have stressed it in our questionnaire that it was important to build something that would work for our size. Overall, they did a fantastic job in the end.

Do you have any advice for future clients of theirs?

Clients should be clear about what they’re hoping to get and let Sayenko do their amazing creative work.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They outlined our project timeline well, but it wasn’t updated as things were delayed which set us back a few days.
  • 4.5 Cost
    Value / within estimates
    Errors could have been mitigated in order to save us money.
  • 5.0 Quality
    Service & deliverables
    They did a great job portraying our brand in a creative and visual way.
  • 4.5 NPS
    Willing to refer
    I would definitely refer them to another organization looking for a refresh.

Job Board Web Development for Alaskan Organization

“Sayenko is extremely responsive and doesn’t need much oversight to work effectively.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Feb. 2018
Project summary: 

Sayenko works on several web dev projects, depending on the current need. Most recently, they developed an aggregated job portal, pulling data from numerous other job boards and displaying them on one site.

The Reviewer
 
5,000-10,000 Employees
 
Anchorage, Alaska
Chris Layton
IT Director, Chugatch Alaska Corporation
 
Verified
The Review
Feedback summary: 

Sayenko builds products that meet requirements and do exactly what is needed. Their success has resulted in a continued partnership. Unlike other firms, they focus on results and charge fair prices for their work.

BACKGROUND

Introduce your business and what you do there.

I’m the director of IT for Chugatch Alaska Corporation, an organization that serves the interests of the Alaska Native people of the Chugach region.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We needed help with numerous web development projects.

SOLUTION

What was the scope of their involvement?

We’ve done four jobs with Sayenko, but the most recent was an aggregated job portal. Our organization has various different companies, each with their own job board, so Sayenko pulled all the job postings together to display on our website. They had to figure out how to scrape all the sites in a streamlined manner and present the results in a way we liked.

Typically, when we work with Sayenko, we give them our requirements, they develop a proposal, and then we agree on the work. From there, we have an iterative process that allows our stakeholders to view and make comments on the work. Sayenko has worked on lots of different projects, including SEO.

What is the team composition?

The team varies a bit each time, but the latest project had two people.

How did you come to work with Sayenko Design?

We interviewed 4–5 web dev firms we found online. Sayenko stood out to us because they were close to our time zone, had a good reputation, and charged a fair price.

How much have you invested with them?

We spend about $15,000 a project.

What is the status of this engagement?

Our latest project lasted from November 2017–February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sayenko’s product met all of our criteria and does exactly what we needed. We don’t have any complaints. It hasn’t been live long enough to give quantifiable metrics, but it’s been a fantastic product.

How did Sayenko Design perform from a project management standpoint?

They were responsive and got things done the first time we asked. We communicated 2–3 times a week, depending on the project. We used their project management tool to send messages and track progress.

What did you find most impressive about them?

They accomplish results in an industry that tends to drag far beyond expectations. Their prices are fair, even with change requests. They’re professional and results-oriented.

Are there any areas they could improve?

No. If we had complaints, we brought it up to them. We wouldn’t continue to partner with them if their work wasn’t high-quality.

Do you have any advice for future clients of theirs?

Keep your stakeholders small and remember your requirements. Don’t change your mind after they’ve finished a substantial portion of the project because that will delay things. Sayenko is extremely responsive and doesn’t need much oversight to work effectively.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Like any firm, they have a lot of customers, so that can delay things.
  • 5.0 Cost
    Value / within estimates
    They’re a very good price.
  • 5.0 Quality
    Service & deliverables
    Every product they made was exactly what we wanted.
  • 5.0 NPS
    Willing to refer

Website Redesign for Italian-Based Nonprofit

"Sayenko understood our aesthetic and was able to accurately reflect our brand in the new website."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June - Oct. 2017
Project summary: 

Sayenko Design redesigned the website of an online gender equality magazine for a new market. They analyzed SEO and social media performance before modifying web graphics to match U.S. tastes.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Silvia Bajardi
Executive Director, The Syndrome Mag
 
Verified
The Review
Feedback summary: 

Sayenko took time to understand an existing brand, translating the aesthetic for a new demographic. Users find the new site easy to navigate and appreciate its clean layout. Coordination through an online management tool ensured a smooth process.

BACKGROUND

Introduce your business and what you do there.

I’m the executive director of an Italian-based nonprofit online magazine. We aim to achieve gender equality through humor and satire.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We wanted to redesign our website to appeal to the North American market.

SOLUTION

What was the scope of their involvement?

It was important for Sayenko to understand our goals, so we began by showing them our existing website to give them a sense of our brand. We then discussed ways to improve the design and make it more visually appealing.

Given our satirical focus, our articles feature funny titles, but Sayenko suggested our comedic intent may not be clear to first-time visitors. We reconsidered our format to address this concern. In terms of graphics, we provided a few ideas based on our existing site which Sayenko then modified for consistency. They also contributed their own visual ideas.

They analyzed our SEO and social media performance, and also helped us define our audience. Understanding our Italian readers allowed us to more easily identify our target North American audience.

What is the team composition?

I worked with a team of three. Nick (Digital Marketing Manager, Sayenko Design) handled the initial assessment of our existing site, though I also communicated with a web designer and a technical specialist.

How did you come to work with Sayenko Design?

Having worked with web design firms in the past, I had a clear idea of what the project entailed. I needed a vendor that could deliver from a technical and design perspective, but one that also had an understanding of website layout and user experience.

New to the Seattle market, I discovered Sayenko online and read their reviews. They had the necessary expertise and I could tell they were the right company for us.

How much have you invested with them?

Our initial quote was $17,000, but we spent $19,000 after expanding the original scope.

What is the status of this engagement?

We worked together between June–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We only recently launched the new site, so we don’t have a large number of readers in the U.S. at this time. Still, we’ve received positive feedback from our Italian audience. The website is easy to navigate and presents information clearly.

How did Sayenko Design perform from a project management standpoint?

We collaborated online, so they provided a web tool that allowed me to describe our needs and prioritize tasks. It took some time for me to adjust to this tool, but once I mastered it, I realized it was the ideal way to tackle our project. I was quite happy with the organization and feedback process.

What did you find most impressive about them?

Sayenko understood our aesthetic and was able to accurately reflect our brand in the new website.

Are there any areas they could improve?

The online management tool was difficult at first, partially due to the language difference. I would have preferred to explain my requirements over the phone, but we overcame this issue quickly.

Do you have any advice for future clients of theirs?

Clients should have a clear idea of the project from the beginning and then communicate with the vendor to find solutions. If you’re not sure what features your website should include, be sure to have a lot of discussions at the start and rely on Sayenko’s expertise.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

New Website for Management Consulting Firm

“[Sayenko Design] really tried to understand our business and give us the best site possible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Feb. 2017
Project summary: 

Sayenko Design built a web platform with a revamped design to replace an outdated site. Upon completion, the team helped migrate existing data. New functions include webinar, blog, and article uploads.

The Reviewer
 
51-200 Employees
 
Los Angeles, California
Tom Eide
Managing Partner, CORTAC Group
 
Verified
The Review
Feedback summary: 

The new platform functions both as a strategic marketing and an informational tool to engage customers and interest potential recruits. Sayenko Design was in tune with the latest web design principles, and offered skillful implementation. The team was flexible, responsive, and stuck to deadlines.

BACKGROUND

Introduce your business and what you do there.

I'm one of the three owners and a managing partner of CORTAC group, a management consulting firm. We have national clients and a local office in Seattle. Our work supports the tech industry, as well as public sector companies that build technology for federal, state, and local governments.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

Our website was outdated and didn't meet the current standards in the industry, especially among our competitors. We didn't have control over the site, so a lot of the data on it was incorrect. We sought out a provider to build us a new platform.

SOLUTION

What was the scope of their involvement?

The team was very up to speed on what the look and feel should be. Initially, they walked us through a lengthy questionnaire to indicate what we wanted. Examples of other sites they’d built fit our customers’ expectations, and matched our competitors’ offerings. During a couple of meetings, we went through a series of design and build steps and reviews. We asked them to migrate as much of the information that we had as possible and also improve the design. They also helped give us new social media and strategic marketing abilities.

The team integrated the ability to post blogs, put on webinars, and generate leads for new clients through the website. We don't run a lot of business through the site, but as a consulting firm, we like to show value to the market. Posting articles on engaging topics helped generate interest in our knowledge base with our potential customers. After they finished the basic platform, it took us quite a while to load our own data. They supported us with the final launch, and currently have a maintenance contract to keep the site up and running.

What is the team composition?

We mostly interfaced with Mike Sayenko, the owner of the company.

How did you come to work with Sayenko Design?

We had certain parameters to choose our vendor. Initially, we did a web search for companies on the east side of Seattle. We wanted a proficient WordPress developer who would give us control of the site for future updates. Some of their clients had been employers of our current staff members, so we ran references. We didn't run an exhaustive trade study trying to find a provider, because we’d grown about 50% last year and didn't have much time. Once we were comfortable with Mike and the references checked out, we decided to go forward.

How much have you invested with them?

We spent about $15,000 on their services.

What is the status of this engagement?

Our engagement started in October 2016, and wrapped up in February 2017. Most of their work was done within the first couple of months. It took us almost six months to get the data loaded.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has only been live for a couple weeks, so it's hard to say. It's helped the most with our potential candidates. Recruits use it to check out the company, and we've gotten positive feedback that it's one they’d like to be a part of. We've ramped up our exposure to customers, and use the site for marketing purposes. One of our big anchor clients wanted to perform a strategic partnership. They were looking for more information on our company, and we were able to direct them to the site. We wouldn't have done that in the past since we hadn't felt that the site represented us well.

How did Sayenko Design perform from a project management standpoint?

They did a great job, and we had no issues there. They were always very responsive, and moved the project forward on our desired timeline. We used Microsoft Planner to communicate.

What did you find most impressive about them?

They were very up to speed on the latest web design principles, especially in the tech market. They're very flexible on where they met us, and really tried to understand our business and give us the best site possible.

Are there any areas they could improve?

More exposure by the rest of the team members would be great. We were under the impression they had an office, but it turned out they mostly used meeting rooms at an office center. That's probably just a function of their size. As the company grows, it would benefit Mike to have an actual space where you can see the whole team behind him.

Do you have any advice for potential customers?

Understand that Sayenko Design can do all the work you need. We had wanted to launch the site within three or four months. Mike met that timeline, but we weren't able to do so internally. Recognize the importance of getting organized and starting the content early.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They did a good job.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website for Chess-Centered Education Organization

“[The site] looks good, feels good, and is user-friendly.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Sept. 2017
Project summary: 

Sayenko developed a WordPress website for an education non-profit. They surveyed the organization, outlined designs for feedback, and provided training on how to update the site.

The Reviewer
 
1-10 Employees
 
Bellevue, Washington
Executive Director, Chess Nonprofit
 
Verified
The Review
Feedback summary: 

The new website is attractive and easy to use, providing all information that potential users need and including useful features such as a “contact us” button. The team communicated well and took time to fully understand the organization’s requirements before embarking on the project.

BACKGROUND

Introduce your business and what you do there.

We are a non-profit that uses chess to teach critical and creative thinking skills in second and third grade classrooms in schools across the country. I’m the executive director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko?

We weren’t happy with our existing website and wanted to change it. We needed a new look, feel, and ease of usability. We wanted it to be on WordPress so that we could do a lot of the changes ourselves. 

SOLUTION

What was the scope of their involvement?

They first sent out an extensive survey asking us about our business, our needs, and how we use our website. They wanted to get a good understanding of who we are, what we do, and what we need. We put in things that we recommended as we started going forward. They outlined the website and then we provided our feedback. Then they were ready to start programming it. 

We supplied all the photos, videos, color schemes, and our logo. We have a “contact us” for people to provide their email and put a comment in if they want. It comes straight to our company email which is great. We had quite a few people fill it out with comments and that’s been very useful.

Once the website was done, they gave us training so that we could go in through the backend and learn how to change things and make updates.

What is the team composition? 

There were two main people. My main contact was with Mike, the owner. Robert [Full Stack Developer, Sayenko Design] did a lot of the work. 

How did you come to work with Sayenko?

I got a recommendation from somebody who had worked with them. I liked that they were local to us in Seattle even though we never met in person. 

How much have you invested with them?

$15,000.

What is the status of this engagement?

We started working together in April of this year until September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The “contact us” that they put on the website has been successful. We have more people sending us questions and information now. If I’m talking to someone, I can tell them to check out our website and it will provide all the information they need. Everything is consistent. It looks good, feels good, and is user-friendly. We needed it to be simple and usable, and it is. 

How did Sayenko perform from a project management standpoint?

They were good. Mike was really good at communicating on a regular basis. I don't have any developers on my team, so I liked that he was good about sharing information so that I understood what was going on and why. He’d explain to me why some things would take longer or cost more. 

We had calls on a weekly basis to go over things. They would send us things and we’d give them feedback, which they listened to. 

What did you find most impressive about them?

The communication and organization are great. They really try to get to know your business. When we did a website several years ago, we only had one sit down meeting with the company, so I didn’t feel like they knew our business. It was great that in the beginning, Sayenko shared the large survey. I like the way they started, and they were consistent.

Do you have any advice for potential customers?

They're very responsive, but as the client, you need to make sure that you don’t assume anything. Ask what will be happening. For the most part, everything was fine and we can change what we want, but there was just one thing that I wish we had changed and I didn’t ask about it.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I’m a non-profit and money is tight.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Website for Russian Legal Services Firm

"There were bumps here and there, but it was a good overall experience."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2017
Project summary: 

Chosen for their proficiency in Russian, Sayenko Design built a WordPress website from scratch to replace an outdated one. They provided branding and design elements as well, such as logos, flyers, and more.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Partner, Law Firm
 
Verified
The Review
Feedback summary: 

The team was easy to interact with and have great design skills which gave the website a modern and westernized look that the board members really appreciate. Improvement is needed though regarding better documentation on how the website works and clearer project management processes.

BACKGROUND

Introduce your business and what you do there.

I’m associated with a legal services firm in Russia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

The firm had an old website which I developed myself, but it needed a professional facelift and content to make it more modern. We also wanted to find a simplified way to upload articles and news to the website, making sure it was all trilingual—for Russian, English, and Italian. I didn’t want to translate everything manually.

SOLUTION

What was the scope of their involvement?

We contracted Sayenko Design to build the WordPress website from scratch and to do some design work such as updating the logo, letterheads, business cards, and flyers. I initially filled out a questionnaire regarding what our needs were as well as our existing resources. Then, we had an on-premises meeting where Mike, the owner and chief designer, went through a presentation—half of it was a sales pitch and the other half was regarding the technology they would use and how the site would look.

The contract was broken up into three stages including the website, marketing, and design components. During the first stage, they created a skeleton of the website and showed me the general structure of how it would look. The same applied to logos and other design work. They required additional input from me in terms of filling in the content to be used on the website. The second stage was the actual development work and the third stage was for final touches.

In terms of the logo design and other marketing materials, the primary language is Russian and I contacted Mike specifically because he speaks a little bit of Russian, so there would be no language barrier. They did some copywriting work on the English version of the site where they came up with slogans, but I decided not to use any of them as it is a challenge to do this correctly with Russian being the native language. All the slogans ended up sounding too cheesy and a little too templated, so we decided to do this ourselves instead. The work was essentially more about the functionality of being able to translate, as opposed translating the content specifically.

The project wasn’t an end-to-end development—we asked them to create a structured template and the front pages, totaling five pages in total. It was up to us to fill in all the content, including blogs, contact information, our PayPal page, and translating certain pages into English and Italian, which we’re still working on.

The site is up and running, however, the official launch will be next year after we test everything out.

What is the team dynamic?

I worked with three people: Mike, who took care of the design work; Kyle [Web Developer, Sayenko Design], who took care of the technical aspect; and another team member who started to work on search engine optimization and copy but we decided to stop those efforts.

How did you come to work with Sayenko Design?

I was searching for a local firm in the Seattle area because I wanted to be able to personally contact them. As it is a site for a Russian company, I needed someone who had a basic comprehension of Russian so that they could read the existing site and see its structure. After I started looking for firms with those two criteria, I came across Sayenko Design.

How much have you invested in them?

We invested approximately $12,000.

What is the status of this engagement?

We started working together in May 2017 and the work was completed in late July or August of the same year. If I ever need their help in the future, it will be more on a consultation basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The board partners like the site. It is modern and westernized, which is a very important cultural point and one of the reasons why I wanted to go with either an American or Western European company. As we expand, we need visual cultural cues on the website.

How did Sayenko Design perform from a project management standpoint?

Since I’m a software engineer, the whole process was a bit hectic for me as it was mostly chats and email exchange, and we spent a lot of time communicating about the same thing multiple times. I would‘ve preferred to have a big spreadsheet with checkboxes to show what was done and the follow-ups on bug issues.

All in all, the work was great. They were prompt with their responses but when it came to follow-up, I was always trying to figure out what was done and what wasn’t, and asked myself if I was getting what I was paying for when payment was due. I had to go back and take a look at what they promised to deliver and went through my own list. It would be much better if this information could be shared somehow.

What did you find most impressive about them?

They are good in the design aspect, as well as answering technical questions.

Are there any areas they could improve?

They could improve the project management organization aspect, as well as a few technical things. As an engineer, I told them that at the end of the project, I needed to be able to understand the whole thing because I was going to support it from that point on. When they uploaded the site, I had to follow up with questions about how to do certain things and it would’ve been good if they had some sort of electronic form that contained detailed technical documentation.

4.5
Overall Score There were bumps here and there, but it was a good overall experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    It was a bit expensive. We initially agreed on $10,000, but the project ran over an extra $2,000.
  • 5.0 Quality
    Service & deliverables
    They are approachable and I can easily work and interact with them.
  • 4.0 NPS
    Willing to refer
    I would refer them depending on the project.

WordPress Website for Local Law Firm

“Sayenko gave me a site that’s worth twice the amount they charged.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Nov. 2015
Project summary: 

Sayenko designed an original website that focuses on user experience and provides features like menus, video libraries, and scrolling. They also augmented some SEO work.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Partner, Law Firm
 
Verified
The Review
Feedback summary: 

Responsiveness, assertiveness, and innovation sets them apart from competitors. Website conversion has increased, and feedback has been unanimously positive. Their expertise allows them to be confident in their work, and ultimately aids in their high-quality delivery.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a law firm and a member of the LLC. I’m also a solo practitioner insurance attorney for policyholder side claims.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sayenko Design?

We were getting traffic on the Adobe Muse site I’d designed myself, but we wanted a brand new website in order to further increase our traffic and customer retention.

SOLUTION

What was the scope of their involvement?

Mike [Owner and Chief Designer, Sayenko Design] created an original website that is professionally designed and has some really nice features. It’s not only more organized, but it looks more polished and works the way it’s supposed to. I drafted my own content for the site.

They created a menu which displays all of our practice areas that is used in multiple places on the landing page, and they also created a video library. Many law firms don’t offer these types of features. We also have a ‘contact’ and ‘about us’ page, along with typical law practice website components.

They provided some feedback for the content regarding SEO, even though that’s not why we hired them. We had planned on waiting until our budget allowed for it. We mainly just wanted people that came to our website through other sources to be impressed enough to contact us.

What is the team dynamic?

Mike was our primary contact, and he also had an engineer working with him.

How did you come to work with Sayenko Design?

We contacted designers of other attractive law firm websites, but their prices were too high. We had a smaller project than what these companies were used to, so they suggested five different companies to us. After looking at these companies’ websites, we contacted them and discussed what their approaches would be. We ultimately decided Sayenko was the best fit.  

How much have you invested with them?

We’ve spent about $10,000.

What is the status of this engagement?

We worked together from August 2015 until November 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have specific figures, but I do know we’ve started seeing more conversions. We’ve also received good feedback from people concerning the look-and-feel of the site. I’m very pleased with the finished product.

How did Sayenko Design perform from a project management standpoint?

Mike provided us with editorial latitude regarding color schemes and structure. Sometimes, our opinions differed, but he always respected our opinion. He had some really great ideas and techniques he implemented throughout the process that were relatively innovative. The graphics and content were both placed well, and the scrolling improved the user experience. These were all things we’d never even considered, so we were very pleased. His communication was very prompt if we had any questions, and he always delivered on time.

What did you find most impressive about them?

Sayenko gave me a site that’s worth twice the amount they charged. It’s a great site that’s comparable to some that the more expensive companies designed.

Are there any areas they could improve?

Mike is good at his job, but I can’t say he is the most polite and charismatic person via email. However, it’s still tolerable. If future clients of his are seeking someone to adulate them, they’re in the wrong place. He knows what he’s doing, and he’s not afraid to be assertive about it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’d give them a seven.
  • 5.0 Cost
    Value / within estimates
    I received way more product than what I paid for.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them several times.