Web Design Web Development
$200,000 to $999,999
Jan. 2017 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They’re friendly and capable of supporting their clients."

Dec 17, 2021

CEO, Marketing Agency

Anonymous

Other industries
Pakistan
Phone Interview
Verified

SAPPHIRE TECHNOLOGIES built and designed a marketing agency's web app. The team also developed all the integrations on the web app, and they continue to engage with the client.

Since SAPPHIRE TECHNOLOGIES joined the project, they've been able to deliver excellent work to the company. The team is hardworking, punctual, and accessible. They're commended for their reliability in resolving all of the client's issues, leading to an ongoing collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a marketing agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SAPPHIRE TECHNOLOGIES?

We engaged SAPPHIRE TECHNOLOGIES to support us with our web app.

SOLUTION

What was the scope of their involvement?

The team designed and developed my web app. They were also in charge of implementing all the integrations we needed. We continue to work with their team.

What is the team composition?

We're working with 10 people from SAPPHIRE TECHNOLOGIES, including Usman (Founder & CEO).

How did you come to work with SAPPHIRE TECHNOLOGIES?

Usman was a terrific developer on Upwork, so I hired him.

How much have you invested with them?

We’ve spent $50,000–$1 million.

What is the status of this engagement?

We started working with them in January 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our experience is great, and every time we have a problem, we know we can reach out to them.

How did SAPPHIRE TECHNOLOGIES perform from a project management standpoint?

They have good communication skills. We use Trello, Slack, Zoom, and Skype.

What did you find most impressive about them?

They’re hardworking and punctual.

Are there any areas they could improve?

No, they continuously improve and they can easily adapt to the needs of their clients.

Do you have any advice for potential customers?

They’re friendly and capable of supporting their clients.

RATINGS

5.0

"They’ll be one of the best developers in the market in a few years."

SAPPHIRE TECHNOLOGIES

Smart design. Seamless builds. Tangible growth.

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