SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I'm working as a DEO at Indian Public School. Parents who enroll their children at Indian Public School are required to attend and participate in all information meetings arranged by the school to foster open communication channels for the benefit of the children. It is our aim to direct each child to achieve their personal best by allowing them to develop at their own pace. It offers a wide variety of challenging, enjoyable and successful curricular opportunities, athletic programmes, performing arts and musical programmes with various clubs and activities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted Sapphire to develop a build a customised software for us that will be an accounting software and also added integartion with payment gateway. The software had to be much faster, more reliable, better secured, and more user friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was the best fit for us as they were very experienced and hard working members, the qulaities we were looking for in a development company including their excellent project management which was very important to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project comprised of software development, with the accounting software driven by a technology called concurrent multi-lingual accelerated technology engine, simplifying day to day activities, keep the records, fees paid by the students can easiliy be mapped with tally and adding payment gateway like Payu money, Razorpay, Paytm, and several bank cards.

How many people from the vendor's team worked with you, and what were their positions?

Sapphire provided us a dedicated team who worked on our project, there were 2 software developers who worked on the development part, and junior developers who carried the smaller tasks. The team was very self directed and focussed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They have been on time with the project delivery as per the decided milestones initially, and at projected cost.

Describe their project management style, including communication tools and timeliness.

One great thing about the team was their high level of communication, the documentation, and daily feedback was given to us so we had all clearity about where the project stands and completion status.

What did you find most impressive or unique about this company?

Time and price has been the most impressive. They have the ability to do things quickly and correctly for a price that works.

Are there any areas for improvement or something they could have done differently?

Nothing. Their skills and professionalism were outstanding.

BACKGROUND

Please describe your company and your position there.

I'm working with the Administration department for an Educational Institute in Gandhinagar, India. We prepare students to learn, to focus, and to reduce their pressure of learning Schools are designed to incorporate the principles of ergonomics at all levels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire Software Solutions developed an android application for Om Landmark school, that has a school management system fully integrated. They also added modules for easy messaging facility, online exam and fee payments

SOLUTION

How did you select this vendor and what were the deciding factors?

A friend recommend Sapphire to our team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire developed an android application for us. They made a mockup based on our documentation, and they also handled research and discovery. The app will help students take exams, and it will also host online videos and live lectures. Parents will also be able to pay fees instantly and securely.

How many resources from the vendor's team worked with you, and what were their positions?

Mainly the project manager would assist us through the project. Apart from which 2 developers and a QA worked on it and ensured the quality of the same.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did a fine job, solved the bugs that we came across. We haven't had any significant issues in the development.

Describe their project management style, including communication tools and timeliness.

We communicated through regular calls that happened every week without fail. They supported full with the bug support on time.

What did you find most impressive or unique about this company?

The team was timely and disciplined, and they would always put quality above everything else.

Are there any areas for improvement or something they could have done differently?

No, they satisfy all of our needs.

BACKGROUND

Please describe your company and your position there.

I Started my journey with the Administration team in Rockford Convent Sr Sec School, Gurgaon. Rockford came into being in 2002 with a motive to create an excellent environment for education, designed in such a way as to provide a high quality education with a futuristic view of modern techniques. Running successfully with team of 80 teachers and more than 1500+ students have already registered.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our Website is developed by Vidyalaya School Software powered by Sapphire Software Solutions. We hired them to design and develop website from scratch. Our goals were to build a website with a very compelling design with social media integration to our Facebook page and YouTube page.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Sapphire based on a very positive feedback that we received from one of our friend. We got to know they were very satisfied with the service Sapphire offered with website development and the end result.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with the basic designing for the look and feel of the website with fields About Us, Admission, Academics, Infrastructure, Activities, Affiliation, Junior wing in the navigation panel, a slider in the homepage with very activities. I got my chance to give my input to the designer in their team. Overall a healthy process was followed. Afterwards we proceeded with the development of the website. The developers were highly skilled. Tools & Technologies used were HTML5, JavaScript, CSS/CSS3, Bootstrap 4 for frontend and Asp.net used for the backend.

How many people from the vendor's team worked with you, and what were their positions?

In total 4 members worked on this project, 2 designers, 1 backend and 1 frontend developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall the website has been live in 2017, running smoothly since then and has been appreciated by everyone. No bugs or any other issues have been found until now.

Describe their project management style, including communication tools and timeliness.

We got our weekly updates from the design lead. In most of the meetings designer and developer actively took part.

What did you find most impressive or unique about this company?

What I really liked about them was that they were very professional during the entire process. They had good communication skills and management and dedicated and motivated team members.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Having 25 years of impeccable experience and with a great conviction, Sadashiva was initiated at Ferozguda with the strength of 300 in 2006. With perseverance, dedication and determination, the organization started its debut in CBSE curriculum in 2016 at Old Bowenpally and I'm the Prinicpal over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

"With our motto to follow activity based learning and encourage child to confront the modern competitive world with his inner ability skills,we hired Sapphire Software Solutions to develop our mobile application

SOLUTION

How did you select this vendor and what were the deciding factors?

We carried discussion with multiple companies, found Sapphire to be the most engaged and had the greatest attention to detail from the first conversation. It was their passion and dedication that we found them as a perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our specific application required lots of patience and attention to detail, for which we had several discussions and meetings to figure out,it was an interactive process involving a great to and fro between everyone at the Sapphire team namely managers, designers, android developers which resulted in a simple and unique application with unique message and email features, innovative MCQ based formats for online examinations,ultimate feature for saving the time and money using the barcode integration and Inbuilt Online Learning platform allow students to join classes online through App.

How many resources from the vendor's team worked with you, and what were their positions?

We had a project manager overseeing the meetings and keeping the momentum going, couple of UI/UX designers,and 3 mobile app developers for the implementation of the design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team Sapphire was well efficient to capture our idea into the design. The wire frames captured a very new and complex idea.I think Sapphire is special because they listen very carefully and that is a very important thing.

Describe their project management style, including communication tools and timeliness.

We had call twice a week that lasted for about an hour,they were ready to solve the questions.An extremely collaborative process was followed by the Sapphire team

What did you find most impressive or unique about this company?

Their tremendous attention to detail and ability to listen carefully to feedback and respond quickly were commendable.

Are there any areas for improvement or something they could have done differently?

I have no negative comments to make here

BACKGROUND

Please describe your company and your position there.

We are a CBSE Sr. Sec. Co Ed. English Medium Project cum Campus School run by Bharatiya Vidya Bhavan, Mumbai.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With our mission to Strive for Excellence through the Blend of Values, Technology and Quest of Quality we hired Vidyalaya School Software powered by Sapphire Software Solutions to build a website for us back in 2018 which they did http://bhavansprismschool.co.in/

SOLUTION

How did you select this vendor and what were the deciding factors?

We started looking for companies that specialized in this kind of website development. There were many companies that did commendable work in this space, but we were drawn to Sapphire Software Solutions because of their unique value proposition. To build the confidence we worked with them from a design perspective understanding their solution and their ability to execute them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built us a website using Asp.Net We provided the general look and feel. They took care of the responsiveness of the website. The various pages of our website included the home page,staff details, school infrastructure, About, vision and mission, fee structure details, admission, gallery and contact us.

How many people from the vendor's team worked with you, and what were their positions?

They built us a website using Asp.Net We provided the general look and feel. They took care of the responsiveness of the website. The various pages of our website included the home page,staff details, school infrastructure, About, vision and mission, fee structure details, admission, gallery and contact us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website developed by them helped us communicate with our students.Overall, I was pleased with the results. The quality of their work was good. They did a good job of asking questions in order to figure out the best solution.

Describe their project management style, including communication tools and timeliness.

Generally, they were very professional, kept everyone up to date, and coordinated everything.We set weekly goals which were delivered, they were detail oriented. They did a very good job of keeping things on track and providing us with updates

What did you find most impressive or unique about this company?

They were very flexible,they had a variety of solutions . They are very efficient in work terms.

Are there any areas for improvement or something they could have done differently?

No, it really was a great experience.Looking to work with them for future projects when we look to size up.

BACKGROUND

Please describe your company and your position there.

SMSMPITR -Sahakar Maharshi Shankarrao Mohite-Patil Institute of technology & Research, Hon. Shri. Vijaysinh Mohite-Patil the founder of SMSMP Hospital Trust is a man of vision. Realizing the increasing need of engineering in the society and industry, he SMSMP Institute of Technology & Research established, Akluj in 2011.

Since its establishment the college has grown to become one of the leading Engineering Education Institution in Solapur. I'm working as an Administrator. Know more about mission here https://www.smsmpitr.edu.in/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We are offering our courses for Skilled Development Courses, Free Online Courses and E-Resources Library for the various academic departments of our institution and in order for student to achieve more we needed an application Beneficial for everyone, useful for student and faculty. We hired Sapphire Software solutions to create application for SMSMPITR https://play.google.com/store/apps/details?id=com.vidyalaya.smsmpitr

SOLUTION

How did you select this vendor and what were the deciding factors?

We used Google reviews to find them, I had a call arranged with several companies, but Sapphire stood out in all the possible ways. The first call was with someone on the marketing side but i really liked her communication skills and got along very easily.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They understood our vision, what we wanted to do, and how we were going to stand out from the ocean of education apps, Good system of procedure (SOP) implemented in the application, provide total digital platform for academic. Everyone can access education no matter the location.

Digital libraries have obvious roles to play in formal learning settings by providing teachers and learners with knowledge bases in a variety of media. Teachers can conduct and even preschedule classes online or can instantly create one through App, auto scheduling of the messages, supporting all types of attachment, auto receipt generation after fee payment, with teachers enabling or disabling the features as per need.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a designer, two backend developers and a frontend developer. We also worked with a project manager and a QA tester, when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were all along focused with deliverables and timelines, all the specific milestones were achieved from their end. we also has a test before the release. We had various internal factors to rate their success and they achieved all of it.

Describe their project management style, including communication tools and timeliness.

We usually used to have a call everyday, sharing the files through google drive, and weekly call with the team.

What did you find most impressive or unique about this company?

They really adapted the information, understood our mission and goals we were trying to achieve and put it successfully into the application.

Are there any areas for improvement or something they could have done differently?

Nothing much to say, they have been pretty good.

BACKGROUND

Please describe your company and your position there.

We are an Engineering College - Approved by AICTE & Affiliated to Gujarat Technological University. Running B.E & Diploma Engineering courses. K. J. Institute of Engineering & Technology is located at Savli, Vadodara, India.

We started our journey in the year 2009, now proud to be a Trustee, with a vision to provide quality education and environment that stimulate and responds to the needs of the 21st Century India, students to have advance and achieve state-of-the-art knowledge in engineering. More about Campus life offered, infrastructure, success stories have been described here https://www.kjit.org/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions to implement the idea of MOLEAP (Modular Offline Learning Education Assessment Platform), to provide a digital bridge to 21st century education for those currently without connectivity, We wanted to open the lines of communication between the management and parents with the SMS software in order to send exam results, employee payroll, fees status

SOLUTION

How did you select this vendor and what were the deciding factors?

I did extensive research for the potential IT companies doing their bit for the educational institutions well, had gone through the google reviews, arranged a meeting with the Head Manager of Sapphire, to have a better understanding and he clearly understood what we needed and the team agreed to work with us for the proposed timeline and budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the added module for SMS and Email, the main elements of the software are admin to send, to define one time entities using masters, students all details entered during the admission and the related reports, Presence - all the attendance details of the students as well as employees, get the status for fees paid or pending, entry result marks and send it to parents, store relative certificates of the students including LC, caste, bonafide etc

Employee related information- past employment, leaves, Predefined and custom message template facility as per the TRAI guidelines the templates are approved and then sent, auto message scheduler, instant update to parents about the absentees, sending festival and birthday wishes and Identity cards soft copies of employee and students.

How many people from the vendor's team worked with you, and what were their positions?

The head after the call , started our project in May 2019 arranged a senior and a junior developer to work on our project, a quality tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The solution offered by them as helped a lot in management of the data in one place,efforts turned successful to making us the best engineering college(how? https://www.youtube.com/channel/UCgUW-OicfxaHjplgWPvAn5Q/featured)

Describe their project management style, including communication tools and timeliness.

A professional with the working knowledge of the software, had come on a visit to our campus, and help demonstration of the working to our staff member about the usage and functionalities, after which the verbal communication and callings

What did you find most impressive or unique about this company?

Their ability to come up with unique solutions within a quick deadline was impressive.

Are there any areas for improvement or something they could have done differently?

The solution offered by them was certainly not the less cost one, but it does make sense after the quality and overall support provided.

BACKGROUND

Please describe your company and your position there.

I'm working as a Director at one of the elite English Medium, co-ed schools of Vadodara offering alternatives of various school education board curricular, run under the able guidance and governance of BRG Group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

To develop one complete mobile app solution. It's an application for parents, enabling them to become an active part of their child's academics. It also connects teachers, students and management who are already registered with Gujarat Public School, Vadodara portal.

SOLUTION

How did you select this vendor and what were the deciding factors?

Had Googled and contacted to 5 different IT companies, contacted everyone and found Sapphire the most close to matching our thought processes then

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To bring the entire school management system can be available at a touch on the device. For academic and administrative task and admin, student, teacher and parent management with unique functionalities as circulars, classwork/homework, Fee status, results, result sheet, behaviors, student attendance,assignmet, online fee payment, fees invoice, exam schedules.

How many resources from the vendor's team worked with you, and what were their positions?

• One designer
• One iOS developer
• One Android Developer
• One Team Lead / Project Manager
• One Business Development Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The goals we were expecting and our requirements were accomplished with the application and it has helped in the easy management overall with minimal efforts.

Describe their project management style, including communication tools and timeliness.

Everything managed by Sapphire only we were just checking the tested modules and it's easiness and adaptability for our users.

What did you find most impressive or unique about this company?

After the initial discussion the clear documentation and demonstration of the project. also, they used to quickly respond to the doubts and suggestions.

Are there any areas for improvement or something they could have done differently?

They provided quality services, quick feedback, and outstanding support.

BACKGROUND

Please describe your company and your position there.

I'm working as an office superintendent in Shri satya Sai Education Trust, surat, one of the foremost and renowned organization providing education from Nursery to Std.XII (Arts /Commerce/ Science) to about 7000 students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With an effort towards to our mission to make education live through the first E-School from Nursery to Higher in the state of Gujarat to know more about you can go through http://www.ssetschool.org/school/home/index/1. We hired Sapphire Software Solutions to add various modules as per our requirement of online examinations, online fee payment, payroll and account management, and easy handling with library modules.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found the company in a local directory, contacted them through the mail mentioned in the website, were very impressive with the quick feedback and the solutions given by them, and found the team to be very efficient with the deliverables we were expecting for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To adding various modules as per our requirement, for instant fee payment and secure payment at parents convenience, online examination as innovative MCQ based assessment with instant result analysis, to introduce payroll management with low level data entry, finance handling using accounts to reduce human efforts and errors, library management for tracking the issued books and sending reminders for return

How many people from the vendor's team worked with you, and what were their positions?

There were 2 software developers a senior and a junior, a team lead and QA who worked on our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Each module was explained to us in detail. The software helped us manage our records easily, and in turn, saved us a lot of time.

Describe their project management style, including communication tools and timeliness.

Constant support from senior developer, weekly email report was given to us, and daily task accomplishment demo.

What did you find most impressive or unique about this company?

Great quality of work in scheduled time, and commendable support throughout the project and even afterwards, have a very welcoming nature

Are there any areas for improvement or something they could have done differently?

In comparison with others, found them to be good in terms of the services quality provided.

BACKGROUND

Please describe your company and your position there.

In the initial years of 2000, when Dearth of educational premise panicked the residential of Talod, our widely experienced Principal Ratibhai Patel Sir, Vasant Patel and, Kirit Patel, together took a decision to establish an institution that imparts apt and constructive education for civilians of this town and villages at outskirt of the town. I'm working as an Administrator in this institution and handling all the administrative work. You can have a look at our company's mission here https://www.trinitytalod.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

With the world moving online in response to the pandemic, to impart the theoretical and practical knowledge that tends each child to touch the untouched skies of success thorugh the innovative methods of online learning and Special arrangement of SMS through internet, we wanted Sapphire to create a customized application for us to help us achieve this objective with https://play.google.com/store/apps/details?id=com.vidyalaya.trinitytalo… taking care of all the requirements we need with this solution

SOLUTION

How did you select this vendor and what were the deciding factors?

Before going through the process, we had a discussion with our board members to select the best candidate for this, the foremost criteria being to get the maximum value for the lowest possible cost and to be assured that we are getting the best deal, we had communicated with various other similar companies but we also didn't want to compromise in terms of quality, we asked to see samples of the Sapphire's previous work in the similar domain and found them to be major expertise and convincing outcomes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For having no barrier to imparting education to the students in the Covid times, when going to the school for one to one learning was not an option, we didn't want the future caretakers to suffer and continuing their eduacation from the comfort of their homes, with the module where Teachers can conduct preschedule classes online where attendance of the students can be recorded and stored automatically and also assigning assignments to the students and with SMS module direct contact with parents and give information about any function, activity, exam schedule and result to parents.

How many resources from the vendor's team worked with you, and what were their positions?

We were happy with the choice of choosing an agency instead of an individual, as an agency will take of all your technical needs in a better way, we had a couple of enthusiastic junior developers who were very excited with this project, their senior team lead who guided them and from whom we received updates

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed by the work of the junior developer working on the project, They do have very skilled engineers in their team, who achieved optimum level of performance, excelled at their technical coding skills and developed the application just right for our needs.

Describe their project management style, including communication tools and timeliness.

As we are not that technical, we contacted them using email where we were given instant replies. The project started with the general idea discussion, the deliverable we'd like from our end,with proposing a mockup, then wireframes and the final design and development of the customized application for our institution.

What did you find most impressive or unique about this company?

They showing faith in their Junior team members with giving them a project to show their ultimate skills which is rare to see and also the communication with them felt very genuine.

Are there any areas for improvement or something they could have done differently?

Nothing. They positively contribute to the overall performance of the company through their consistent and high-quality work