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RoofAssist LLC

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Roofing Operations Support for Growing Companies

RoofAssist deploys US-based trained operators to run the back-office workflows that roofing companies can't afford to neglect — CRM management, lead follow-up, scheduling, production coordination, and administrative support. Built specifically for roofing operators scaling past the point where the owner can do it all.

  • Min project size
    $1,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    2 - 9
  • Locations
    Greensboro, NC
  • Year founded
    Founded 2025

1 Locations

  • Greensboro , NC

Service Lines
Back Office Outsourcing
60%
Customer Service Outsourcing
30%
Business Consulting
10%

No Focus Areas have been added yet…

Industries
Roofing
100%
Clients
Midmarket ($10M - $1B)
80%
Small Business (<$10M)
15%
Enterprise (>$1B)
5%

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Our Story

RoofAssist was built by roofing industry insiders who saw the same problem everywhere: companies doing real revenue, held back by a back-office that couldn't keep up. We deploy US-based, roofing-trained teams as an embedded support layer behind growth-stage contractors. Not task workers. Not generalists. People who know roofing and own the execution.

What Sets Us Apart

1. Roofing Experience, Not a Learning Curve

Every member of our team comes from the roofing industry. We don't bring in generalists and teach them the basics, we hire the top roofing professionals who already know the business, the software, the terminology, and the pace. You get people who hit the ground running.

2. Proven Execution Meetings Modern Technology

Every engagement is scoped around outcomes, backed by proven execution frameworks and the latest technology — from AI-assisted workflows to industry-leading CRM integration. We're not just keeping up with where roofing is going. We're helping our clients get there first.

3. 100% US-Based, No Exceptions

Our team lives and works in the United States — and that's not a detail, it's a deliberate choice. We learned roofing hands-on in the US market, understand US insurance processes, contractor regulations, and customer expectations. No offshore risk, no data leaving the country, no communication gaps.

Quick Facts

1 year in business

Tools and Technology

HubSpot
Salesforce
Slack
Asana
Monday.com
ClickUp
Smartsheet
Notion
Zapier
ADP Workforce Now
Google Workspace
Airtable

Commonly Asked Questions

RoofAssist is a US-based team, and the work is executed from within the US. That matters more in roofing than in most trades: your operators are speaking with US insurance carriers and adjusters, calling homeowners who just took storm damage and want a calm, context-aware voice, and booking inspections in your own time zone and business hours. When the team is based where the work happens, that alignment shows up in every carrier interaction and every customer call.

Our operators are fluent across the platforms roofing companies actually run on — and more importantly, they understand the workflow each tool serves, not just the login. They know how a measurement report feeds an estimate and how a supplement moves through a claim. The stack we work in includes: Roofing CRMs & production: JobNimbus, AccuLynx, Roofr, Leap, iRoofing Estimating, measurement & claims: EagleView, GAF QuickMeasure, Hover, Xactimate, CompanyCam CRM & business systems: ServiceTitan, GoHighLevel, QuickBooks, Xero Communication & call tracking: Google Meet, Slack, Quo, CallRail Productivity: Google Workspace If you run on a platform not listed here, our team adapts to your stack as part of onboarding.

Every RoofAssist 360° engagement is led by a dedicated RA Operations Manager — a real person who serves as your point of contact, manages the operators on your account, and is accountable for execution. You're not handed a pool of disconnected assistants to coordinate yourself. So the things that pull an owner back into the office — chasing supplements, fielding adjuster calls, keeping the CRM current through peak storm season — have someone who owns them and understands the rhythm of a roofing operation. That's what gives owners their time back: instead of running the back office, you're running the business. If that's the shift you're after, a Solution Session is where we map it to your operation.

We start by asking you. Before an engagement begins, we sit down and define what success actually looks like for your operation — because the owner drowning in unworked storm leads has a different scorecard than the one whose supplements keep getting left on the table or whose AR is sixty days behind. Whatever those priorities are, we structure the engagement around them and make them the measure. From there, we track the work against those goals — leads responded to and inspections booked, claims and supplements moving instead of stalling, the CRM staying current, follow-up not slipping between stages — and keeps you visible to the progress. Success isn't a generic dashboard we hand you; it's the outcome you told us mattered, delivered.

Locations (1)

3417 Overton Drive Greensboro, NC, United States 27408

1

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