RJ Global Solutions

BACKGROUND

Please describe your company and position.

I am the Owner of HK

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RJ Global Solutions to accomplish?

• Digital Marketing
• Website Optimization

SOLUTION

How did you find RJ Global Solutions?

Referral

Why did you select RJ Global Solutions over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from RJ Global Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They delivered an ecommerce portal where we listed all our products and optimized each and every products with Alt tags. Round the clock they worked on our requirements to deliver friendly website in phase 1. In phase 2 they delivered social media marketing by structuring social media strategy and schedule. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased 50% of our sales from whatsapp and 25% through website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered the outcomes in timely manner. 

What was your primary form of communication with RJ Global Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They deliver what they can and what the customer needs, rather than just adding services to the list.

Are there any areas for improvement or something RJ Global Solutions could have done differently?

None. 

BACKGROUND

Please describe your company and your position there.

I'm manager at Indor Carbon Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RJ Global Solutions, and what were your goals?

We are holding their solutions from last jan 2022. when we tried Indiamart, we got the website but we are not satisfied with the results of our webpages activity in site also we dont want to share any data with 2nd person out of the industry warehouse hub management. So we looked for many alternatives even sheets where a person sits and manages but still the industry upgraded to automated data management, automated mails to vendors and clients, invoicing system and production management.

SOLUTION

How did you select this vendor and what were the deciding factors?

They gave us an custom webapp and software to engage with inventory are easy to use and their suggestions in upgrading systems was appreciated by our teams.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This project needs a long time to give us development and maintenance support. Rj global solutions team helped us thoroughly by truly understanding our needs and what our team required with a lot of suggestions and demo designs and application feature and its very fine alternatives. We reviewed their technical aspects how they helped their clients and gone through their breif whitelabled servces. Which attracted us to move further withthem.

They delivered very neatly designed system which can be easily understandable for any basic computer operators with a automated mailing day-day production process. They even helped us to maintain compiled site workers identity with an inbuilt web application where we scan our IDs and they neatly finished with files and document updator.

How many people from the vendor's team worked with you, and what were their positions?

Our initial conversation started with Shanmukha and Shahanth. Both were very interested to invite us to their platform. Along with 1 Coordination manager venkatesh + 1 developer Chandra who updated us with weekly activity upon premium purchases

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Final outcome is very impressive, we receive a custom made automated software for our production management and an web application which included in our website. we always need this kind of providers to ease our work rather than worrying about the projects after handling. they are very polite and updated us weekly reports.

Describe their project management style, including communication tools and timeliness.

Particularly their dedication is very impressive towards handling a customer, which showing their hardwork. There's always a followup person either venkatesh/james/chandra/ even the directors and either their admin team members to update us work details on weekly.

What did you find most impressive or unique about this company?

Truly this is what we expect while hiring any company to outsource works. we always want companys to reduce our efforts. they nailed & they are worthy. They follow their words even if there is any error they always figure out it in less-than halfday and they fixit. Rare company which gives top priority to win customers The most unique about them is they are offering longlife premium dedicated cloud hosting services at very reasonable pricing. We paid lessthan 5000€ for longlife plan.

Are there any areas for improvement or something they could have done differently?

They worth for what they get paid but should focus on costings in some areas. Ofcourse its worthy but their marketing services are higher.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a company that sells and creates footwear for women, men, and children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RJ Global Solutions, and what were your goals?

We were in need of someone who can handle our social media marketing through posting daily about our products. We enquired our friends and one of my friends referred RJ global solutions for social media marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed them and came to know more about them. We enquired their past clients and got a good review from them. And they started to work on our project

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Our project was about social media marketing where we have to post attractive posters and videos about our products to attract new customers. They created new posters giving best offers and wrote innovative captions and researched the best hashtags.

How many resources from the vendor's team worked with you, and what were their positions?

We contacted the manager and 3 social media marketing specialists coordinated our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We really had expected results like our Instagram followers were increased from 1300 to 4k in a short span of time. We received more orders in online and we were happy about that. Our profit trend has a tremendous growth because of their impressive work.

How effective was the workflow between your team and theirs?

We scheduled our meetings on every Friday and we had reviews and reports about the project. They also gave us reports for each step which gave us a hope that we'll succeed in our business. We also had zoom meetings during emergency

What did you find most impressive or unique about this company?

We were impressed about their outputs. The followers were not some fake accounts. They had a particular target group of people who were interested in our products.

Are there any areas for improvement or something they could have done differently?

They could have taught us some techniques for posting new and creative posters for social media.

BACKGROUND

I'm the Marketing manager of a tech startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RJ Global Solutions, and what were your goals?

We were a startup company facing difficulties in reaching out the customers.So we thought of advertising them and one of my partners suggested RJ Global Solutions for advertising services. And we contacted them and they advertised our company in various social media platforms.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my partner suggested RJ global solutions and we contacted them and we had a digital meeting in google meet. We have explained our situation to them and they've got a plan to rectify our problem.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They searched several ways and created more posts to post them in our social media pages to increase the visibility of our firm to the general public. As a result we had reached more customers and became popular among the people.

How many resources from the vendor's team worked with you, and what were their positions?

Their team leader was our main contact and we had 2 more social media advertising specialists working in the background.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The outcome was as unexpected and we had more number of customers for our startup. The success of our project is seen in our company's website. They presented it well and gave us a professional output by giving us a perfect website for our company.

How effective was the workflow between your team and theirs?

The workflow was good and the project was completed on time.We contacted daily and they regularly updated about the work.

What did you find most impressive or unique about this company?

They allowed us to suggest ideas and they gathered more ideas and information from us for a better result.

Are there any areas for improvement or something they could have done differently?

We wish they could teach our internal employees to know more about creating new social media posts.

BACKGROUND

Please describe your company and your position there.

Company name: anonymous My position: I am the senior manager of that company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RJ Global Solutions?

We had some issues with the social media marketing area, we doesn't have much aware about that so that we consider consulting with them

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for social media marketers in our area and shortlisted 5. After interviewing them, we chose this agency based on their past clients and cost estimate

Describe the project in detail and walk through the stages of the project.

After a kick-off meeting, they helped us identify that best audiences to target on Instagram and Facebook. They then created a posting schedule, wrote our captions, and researched the best hastags. To coordinate, they used a social listening tool called hootsuite, which let us track audience engagement. They also created and managed our insta ads

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager and 2 social media specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our Instagram followers jumped from 2000 to 6000.

How effective was the workflow between your team and theirs?

The workflow between us was highly impressive.

What did you find most impressive or unique about this company?

We were impressed by the quality of the followers.

Are there any areas for improvement or something they could have done differently?

Nothing to say, everything was good.

BACKGROUND

Please describe your company and your position there.

I'm the Managing Director of a cosmetics company, and our beauty products are totally made of organic ingredients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RJ Global Solutions?

We were looking to grow up in market by advertising us on digital platforms

SOLUTION

How did you select this vendor?

We found some companies in online with good reviews. We chose RJ global solutions because of its best reviews by their customers and interviewed them and finally selected them for our project

Describe the scope of their work in detail.

After beginning a series of discussions with them, they discovered more from our employees and came to know more about our products and then they designed many digital media posts and advertisements and worked more on digital advertising

What was the team composition?

I've worked closely with the Team leader of the project and we had calls and video calls regarding our project. And the rest of the team members joined hands with our team .

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a tremendous growth in our sales after this digital banners and advertisements which in turn gave us a hike of 76% of increase in sales.

How effective was the workflow between your team and theirs?

We had our weekly meetings with the team leader and members. We had our open discussions about their outcomes.

What did you find most impressive about this company?

Their commitment to our project gave us great hope. And their outcomes in turn didn't spoil our expectations instead.

Is there any area for improvement or anything that could have been done differently?

I'd like to use slack instead of email.