Riseup Labs

BACKGROUND

Please describe your company and your position there.

I am a owner of a Digital Marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We wanted to execute a rapid launch for our first web product—a tough goal for the insurance industry. We hired Riseup Labs to function as part of our lean startup team.

SOLUTION

How did you select this vendor and what were the deciding factors?

An employee in my company referred to Riseup Labs after they had worked with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs designed and developed a website. The team built a marketing side and data repository. They now provide maintenance.

How many people from the vendor's team worked with you, and what were their positions?

The 5-person team included one graphic designer, three developers and one QA Engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team assessed progress on existing functionalities and the consumer’s reaction to them. We built the minimum functionality and got continual input from consumers while tracking acceptance testing. In an iterative process, Riseup Labs capably revised the app based on user feedback and achieved a working system.

Describe their project management style, including communication tools and timeliness.

we had regular communication with their product manager. We monitor daily progress of the project and provide feedback if needed. We used slack, github to coordinate. They communication was excellent

What did you find most impressive or unique about this company?

Since a corporate entity owns us, most providers didn’t know how to approach us as a startup. Several couldn’t prove their capacity to follow our preference for collaboration and iterative workflows. But Riseup Labs embraced our startup team and adjusted to our specific approach

Are there any areas for improvement or something they could have done differently?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I am a programmer at Fiber@Home Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

We required a development partner to help us with some immediate projects then continue to support our future efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them online.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was created with our exact product specifications. Riseup Labs then assigned a team, held video conferences with us, and began an email exchange to refine the scope. We chose a fixed-price project, so they sent me a straight scope document, a schedule, and the cost. Once we agreed on everything, we joined an iterative cycle of development. It was a fairly typical method, but they moved very quickly.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of a project manager and different graphic designers, programmers, and QA engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final product was delivered on time and at the approved price. It met all our needs and performed exactly according to specifications. This project is very much a success.

Describe their project management style, including communication tools and timeliness.

They provided regular updates, were very communicative and responsive, and did a good job overall.

What did you find most impressive or unique about this company?

They cared about us and always wanted to show us how they were doing. They were always aware of our requirements and added back functions that we initially wanted but were out of scope due to budgetary constraints.

Are there any areas for improvement or something they could have done differently?

I can't find any areas they should improve.

BACKGROUND

Please describe your company and your position there.

I am Sr. Software Engineer/Leadership in PlacoVU Consulting, Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

I wanted to create a mobile app with a user-friendly UX.

SOLUTION

How did you select this vendor and what were the deciding factors?

Riseup Labs developed my android app. At the start of development, their team supported the planning process. They enhanced my ideas to deliver the most valuable results.

Their team provided insight into developing the UX. They delivered a huge amount of transparency. Simple integrated features which allow users to mark individual photos and videos. They created capabilities for users to add, delete, and share content across different social media platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs developed an android app that provides users with a news portal. The team managed the planning process and helped design the UX. In addition, they built features to enable content editing and sharing across platforms.

How many resources from the vendor's team worked with you, and what were their positions?

We communicated by email to ensure clarity. In addition, I could text the developers, which was awesome. Riseup Labs was very responsive.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app launched and has acquired several thousand downloads.

Describe their project management style, including communication tools and timeliness.

I’m working with strategic partners to help upgrade the app to the next level.

What did you find most impressive or unique about this company?

They were supportive and patient with my naivety; their team was never short with me or made me feel stupid.They had great communication.

Are there any areas for improvement or something they could have done differently?

No, there’s nothing they could improve.

BACKGROUND

Please describe your company and your position there.

I'm an Electric Engineer & CTO at dib Software ioT Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

I demanded to have a game developed.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them on Clutch, along with some other companies. They had some good reviews, so I moved out to them.

Describe the project in detail and walk through the stages of the project.

Riseup Labs is developing a multiplayer strategy game. In addition, the team is building an iOS and Android mobile app version of the game.

How many resources from the vendor's team worked with you, and what were their positions?

We work with 8 people including the Project manager, developer, artist & QA

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our solution was developed and launched in 10 months and is doing well. We continue to work with Riseup Labs to make new games.

How effective was the workflow between your team and theirs?

Riseup Labs holds weekly meetings to update the situation of projects and works diligently to meet all deadlines. We enjoy working with them; they are flexible.

What did you find most impressive or unique about this company?

Riseup Labs is dedicated to meeting deadlines and helping our needs. They were very fast to respond, and our teams work well together.

Are there any areas for improvement or something they could have done differently?

None at this time.

BACKGROUND

Please describe your company and your position there.

I'm a Senior Software Engineer at dib Software ioT

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

IoT based gaming system development

SOLUTION

How did you select this vendor and what were the deciding factors?

We search on Google for IoT-based gaming development companies, then we shortlisted some companies then we select Riseup Labs for their profiles.

Describe the project in detail and walk through the stages of the project.

IoT based gaming system development project

How many resources from the vendor's team worked with you, and what were their positions?

a project manager and 1 artist and 2 developer and 1 tester

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Not now

How effective was the workflow between your team and theirs?

During the development time, we meet every week in the zoom video call.

What did you find most impressive or unique about this company?

Riseup Labs offered us a great service at a low cost.

Are there any areas for improvement or something they could have done differently?

They are well documented and clear communicetors

BACKGROUND

Please describe your company and your position there.

I'm a software engineer at a mobile app and web development company is a professional iOS Application, Android Application and Web Development company, providing iOS & Android applications and Web development solutions for companies or individuals interested in outsourcing prospects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Basically, We need a website for our client. I was thinking Riseup Labs is perfect for that. They did the project perfectly. The challenge was developing the first mobile online ordering platform for Delivery and Take Away orders to improve mobile web conversion.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

I conducted Google searches for development agencies. We finally decided they were the best fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have decided to program a new website based on our know-how based on React technology. Concentrated on major processes, we tackled them sprint by sprint to provide all worked fine together.

How many people from the Riseup Labs team worked with you, and what were their positions?

We work with about 2-3 programmers, QAs.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have gotten over 20% uplift in Conversion Rate for mobile websites within the first few weeks from deployment.

Describe their project management style, including communication tools and timeliness.

We based on ZOOM which worked seamlessly. Daily communication with developers, weekly project calls.

What did you find most impressive or unique about this company?

Their mindset and motivation impressed us.

Are there any areas for improvement or something they could have done differently?

Everything was fine.

BACKGROUND

Please describe your company and your position there.

I'm a software engineer at Teton Private Ltd. TETON Private Limited is founded to solve the real-time systems and application connectivity and data distribution challenges experienced by people worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

Riseup Labs developed a website for a consultant company. They led a discovery phase before starting the site's development

SOLUTION

How did you select this vendor and what were the deciding factors?

I've searched on the internet and compared the website development pages. Riseup Labs was very competent and delivered a high-quality outcome.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Riseup Labs developed a website for a consultant company. They led a discovery phase before starting the site's development. We had good communication via skype and WhatsApp. I've told them what I wanted in a kickoff meeting, and we regularly spoke together.

How many people from the vendor's team worked with you, and what were their positions?

Two project managers, one web developer, one QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Many customers visit the website; the traffic is high.

Describe their project management style, including communication tools and timeliness.

We had regular meetings per week, if necessary also sooner,

What did you find most impressive or unique about this company?

I was impressed with their outstanding communication.

Are there any areas for improvement or something they could have done differently?

Everything was fine.

BACKGROUND

Please describe your company and your position there.

We offer an online IT service, I am CEO of dib soft iot.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

Our challenge was the lack of qualified resources. Riseup Labs delivered us with the IoT talent we were missing.

SOLUTION

How did you select Riseup Labs and what were the deciding factors?

We searched various vendors and chose Riseup Labs based on their abilities and cost.

Describe the project in detail and walk through the stages of the project.

eCommerce applications, Android and iOS

How many resources from the Riseup Labs team worked with you, and what were their positions?

Riseup Labs provided the resources, and we managed them as they became an essential part of our teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We completed the project on time and covered the agreed-upon scope for it.

How effective was the workflow between your team and theirs?

They adjusted to our agile work methodology.

What did you find most impressive or unique about this company?

We were impressed with their skill sets and their competitive pricing.

Are there any areas for improvement or something they could have done differently?

We are very satisfied.

BACKGROUND

Please describe your company and your position there.

I am the IT Specialist of a development organization. We work for the development of Food and Agriculture related situation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs, and what were your goals?

To develop an e-Learning Platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We followed our official procurement procedure that was an ITB - followed by a detailed technical and financial evaluation. We examined their offer and past experience too.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After the initial meeting they provided Inception Report. Then two (2) sample designs of the e-learning platform with user interface (landing) page was created. They developed a draft e-learning platform in English and Bengali for pilot testing. After the pilot testing following it’s feedback the final version of online and offline version of the e-learning platform was developed. They configured the server and hosted the online version and delivered the offline version in pendrives as required by our office. They provided all source codes and technical documentations, user guide, one pager, etc.

How many people from the vendor's team worked with you, and what were their positions?

I don't remember clearly but as far as I remember approximately 20 staffs were engaged for this project in different situation - starting from CEO, Project manager, developers, QA, UI Designer, etc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Once our timelines and deliverables were clear, we worked with their senior engineer to scope the project and assigned engineers who would work on it. The team uses mostly Laravel and VueJS for their web development.

Describe their project management style, including communication tools and timeliness.

At each point, we found them highly professional. They always tried to maintain their commitments.

What did you find most impressive or unique about this company?

Their patience and willingness to cooperate to complete the project as per customer requirement.

Are there any areas for improvement or something they could have done differently?

I need some time to think about it...

BACKGROUND

Please describe your company and your position there.

I'm working as a Specialist in a leading telecom company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Riseup Labs?

We demanded to have a strategy-based action game developed.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them on Clutch, along with some other companies. They had some good reviews, so I moved out to them.

Describe the project in detail and walk through the stages of the project.

Riseup Labs is developing a multiplayer strategy game. In addition, the team is building an iOS and Android mobile app version of the game.

How many resources from the vendor's team worked with you, and what were their positions?

I’ve worked with a project manager and a lead developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our solution was developed and launched in 5 months and is doing well. We continue to work with Riseup Labs to make new games.

How effective was the workflow between your team and theirs?

Riseup Labs holds weekly meetings to update the situation of projects and works diligently to meet all deadlines. We enjoy working with them; they are flexible.

What did you find most impressive or unique about this company?

Riseup Labs is dedicated to meeting deadlines and helping in our needs. They are very fast to respond, and our teams work well together.

Are there any areas for improvement or something they could have done differently?

None at this time