RIKAI Co., Ltd.

BACKGROUND

Please describe your company and position.

I am the Head of Development of UUU

Describe what your company does in a single sentence.

High Performance Computing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RIKAI to accomplish?

• Develop Sakura server management functionality on Raplase
• Automate software installation via web interface

SOLUTION

How did you find RIKAI?

• Online Search
• Clutch Site

Why did you select RIKAI over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RIKAI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved developing and integrating Sakura server management functionality into the Raplase platform, along with building a web-based system to automate software installation and server configuration. The team also implemented GPU allocation for multiple small jobs and handled coding, testing, and UAT support to ensure a stable and on-time Phase 1 delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Phase 1 was successfully completed and delivered on schedule, with UAT showing almost no change requests or critical bugs. The client was satisfied with the quality of the deliverables, enabling XtremeD to issue the invoice on time and confirming the project’s overall success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly structured and agile, consistently staying on schedule and responding quickly to requirements. The project was delivered on time with excellent quality, and UAT was completed with almost no issues—demonstrating performance beyond expectations.

What was your primary form of communication with RIKAI?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rikai stood out for their strong collaboration and deep understanding of our needs, delivering results that exceeded expectations.

Are there any areas for improvement or something RIKAI could have done differently?

RIKAI consistently prioritized quality at every stage of the project, from requirement analysis to final delivery. Their deep understanding of client needs enabled them to provide precise, optimized solutions that delivered strong practical value.

BACKGROUND

Please describe your company and position.

I am the Head of Engineering, of lLAH

Describe what your company does in a single sentence.

Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RIKAI to accomplish?

• Custom Software Development

SOLUTION

How did you find RIKAI?

• Online Search
• Referral
• Clutch Site
• Other

Why did you select RIKAI over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from RIKAI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rikai developed a centralized, large-scale education management system with a scalable Cloud-based microservices architecture, standardizing all academic processes while ensuring high performance, role-based access control, and phased deployment without disrupting ongoing operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system operates stably even under high user traffic, fully digitalizing management processes and significantly improving UX/UI. It supports tens of thousands of concurrent users, reduces operating costs by 30–40%, and cuts processing time by 50%. The client highly appreciated Rikai’s project management and technical expertise, leading to continued collaboration in subsequent phases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project with clear planning, transparent communication, and structured milestone tracking. Deliverables were consistently on time, and the team proactively adapted to our evolving requirements to ensure all business needs were fully met

What was your primary form of communication with RIKAI?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their greatest strength lies in designing and operating large-scale systems with a scalable architecture, ensuring high performance and stability even under sudden spikes in user traffic.

Are there any areas for improvement or something RIKAI could have done differently?

Despite being a relatively small company, Rikai consistently exceeded expectations with its strong technical depth and highly structured project execution. Their agility, ownership mindset, and ability to deliver enterprise-level solutions were truly impressive and unexpected.

BACKGROUND

Please describe your company and position.

I am the Senior Technical Writer of HIM

Describe what your company does in a single sentence.

Second-hand Luxury

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RIKAI to accomplish?

• Mobile App Development
• AI Development
• Custom Software Development

SOLUTION

How did you find RIKAI?

Clutch Site

Why did you select RIKAI over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from RIKAI were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rikai implemented a solution to optimize the appraisal and verification process, reducing reliance on manual assessments. The system was standardized to ensure consistency across stores while enabling rapid expansion to new brands such as Omega, Cartier, and Hermes. Additionally, the solution significantly enhanced user experience and improved overall processing speed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accuracy across multiple components reached 80–90%+ after several training iterations. The processing time per product was significantly reduced compared to manual operations, while training effort for new brands decreased by 30–50% through model reuse and accumulated know-how.
 
 
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The client highly valued Rikai’s design capabilities and solution delivery expertise, particularly the attention to detail and the practicality of the system. The team proactively listened and deeply understood the client’s business objectives to provide the most suitable solutions. Through a transparent workflow, close collaboration, and a strong sense of responsibility, the project was completed on schedule and within budget, reinforcing Rikai’s position as a trusted technology partner.

What was your primary form of communication with RIKAI?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m most impressed by their ability to turn complex business needs into practical, scalable solutions. Their proactive mindset and commitment to quality truly set them apart.

Are there any areas for improvement or something RIKAI could have done differently?

Clients value Rikai for its strong design capabilities and effective solution delivery aligned with business objectives. With a proactive mindset, transparent communication, and close collaboration, Rikai consistently delivers projects on time and within budget, reinforcing its position as a trusted technology partner.