Reckonsys

BACKGROUND

Please describe your company and your position there.

We are a cloud based CRM software provider based in Singapore. I am the founder / Director of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reckonsys?

We are a CRM company based in Singapore, and we needed services to develop additional functionalities in the CRM software, bug fixing, ongoing support and so on. So we decided to hire a team from Reckonsys Banglore.

What were your goals for this project?

Enhancements to the existing product - adding functionality Bug fixing Ongoing monitoring Quality improvements

SOLUTION

How did you select this vendor?

We were looking for a specific combination of front end technology and Django Python. So I spoke to few companies in Bangalore. While in the discussion I found a teammate of Reckonsys very reliable, straightforward and honest. I also liked the skillset their team possessed. So then we decided to move forward with Reckonsys.

Describe the project and the services they provided in detail.

As mentioned above the project is ongoing enhancement, bug fixing and monitoring of an existing CRM system.

What was the team composition?

The team consisted of a Django Python Backend Developer and a ReactJS front end developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team has been able to develop many enhancement features in a short span. The quality of the work is very good and we are able to manage and enhance the system in reasonable cost parameters.

How was project management arranged and how effective was it?

The project management is essentially with us (i.e. the client). So we are provided resources as required and we need to manage the resources and schedule activities. Sometimes we may need expert in some other area, then he can be engaged as per requirement.

What did you find most impressive about this company?

Their developers are high-quality. We are able to manage the project within the cost and budget. If required other resources like AWS, etc can be involved as and when required.

Are there any areas for improvement?

One area of possible improvement, is active local project review. Since the team and the client sits in different timezone, at times the teams may find disconnection. If internally from their office somebody takes review of activities once a week that will be great.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder at Aley, an education startup. Our platform allows students/learners to capture the objectives, process, and evidence of learning. They can seek guidance from mentors and publish and showcase their learning experiences to share with their network or the world in general.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We had a low budget and needed help to develop the MVP of an app that could scale up.

SOLUTION

What was the scope of their involvement?

They worked as our in-house technology team to develop our web app platform, which is a cloud-hosted solution. They also created iOS and Android versions of the app. They designed the UI/UX and the architecture of our program’s curriculum map.

Sathish (Founder and CEO, Reckonsys) gave us an analysis of what the issues and costs were when our transactions reached higher numbers in the future. He made sure that we took the right path using AWS. That helped us be prepared for scalability.

In June, we concluded the initial version of the MVP and they assisted with the production deployment. After the product launched, we started to collect user feedback, and they make changes based on that feedback. We have an ongoing maintenance contract with them.

What is the team composition?

We had a project manager who was our main point of contact. I interacted with three other people, one for testing and two full-stack developers.

How did you come to work with Reckonsys?

I knew Sathish from high school. I heard he was working on educational products so I reached out to him. He seemed like he’d be the right partner. He brought his perspective and helped us see realistic solutions. He suggested not cramming everything in and instead, starting with a set of features and see what the market wants.

How much have you invested with them?

We’ve spent $22,000.

What is the status of this engagement?

We started working together in August 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the app, we now have greater control over our product. Customers can easily connect with our platform, upload content, and share it via links. The app has yielded great results so far. Schools are happy with the look and feel of the product as well as its functionality. We haven’t had any complaints yet.

How did Reckonsys perform from a project management standpoint?

They’re responsive. They had a good project manager following up with us.

What did you find most impressive about them?

The whole team was very responsive. Everybody takes ownership for what they need to do.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Having clarity around what features you want will help cut down scope confusion.

BACKGROUND

Introduce your business and what you do there.

We provide a software as a service (SaaS) platform that allows homeowners to manage their listings and bookings, along with a discovery platform for travelers to find accommodation based on their preferences.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We first asked them to build us a WordPress website, which gave us good confidence in the team. Following that, we asked them to build us an MVP of the whole platform.

SOLUTION

What was the scope of their involvement?

They provided end-to-end services, from UI/UX design to development and the implementation of a proper, scalable architecture. They’ve also performed testing, and the deployment to the Amazon Web Services (AWS) platform. They’ve been helping us maintain the product on a continuing basis.

They used Django Python on the technology front. It was built as a web app, and we’ll develop iOS and Android versions soon.

We’re integrated with Razorpay as a payment partner. The platform is a marketplace, so we’ve completely automated the payment process. They helped us set that up from scratch and then to automate it.

What is the team composition?

I’ve dealt with Sathish (Founder and CEO, Reckonsys); he’s been our chief architect and handled the technology front. In addition, I deal with the project manager, and they have around four developers and other team members on the project too.

How did you come to work with Reckonsys?

I found them through a reference. We went through 50 consultants before handing the project to them, and they had the most reasonable cost.

How much have you invested with them?

The initial MVP cost us around $35,000.

What is the status of this engagement?

We started working with Reckonsys in February 2018, and it’s an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still at a very early stage, so I can’t share insights yet. We’re strong on the business front, and the technology is simply an enabler for us. The MVP has helped us step forward and attract around 2,000 users to our simple WordPress site. We’ve gotten positive feedback from beta users and investors.

How did Reckonsys perform from a project management standpoint?

They’ve been detailed in what they do—they always sit down and form a detailed structure of everything, module by module, before beginning. Those insights are excellent, and they’ve taken ownership of the whole system. Everything’s been very well done as they have a good methodology in place.

What did you find most impressive about them?

Satish was very helpful from day one. He sat down with us and listened to our vision to ensure that they shared that throughout. We’ve almost completed the development, but still, they retain the same intensity.

Are there any areas they could improve?

The speed at which they do things is quite impressive, but I think it could still improve. We’ve met all our deadlines, so I have no complaints, but their speed of execution could be much higher.

Do you have any advice for future clients of theirs?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a company that provides payroll software for small and medium enterprises in India. We also offer a lending platform, where employees can get loans from partners and financial institutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

We needed a development partner to help us build our platform.

SOLUTION

What was the scope of their involvement?

Reckonsys was involved from the start and created the first minimal viable product (MVP). They handled the entire tech stack and architecture design. We used Django Python for the backend and JavaScript, HTML, and CSS for the frontend. Our database is PostgreSQL, we’re hosted on Amazon Web Services, and we’re using an RDS load balancer.

The biggest factor for us was offering the product free of cost, so we wanted Reckonsys to build a low-budget system in terms of hosting and infrastructure. They kept that in mind as the architecture was designed. Furthermore, the UI/UX was developed exclusively by them; it’s a clean and easy-to-use interface.

The platform also serves for employee engagement. We have a Facebook-like where staff can share, post, and comment on anything.

What is the team composition?

We had a team of 6–7 people that included a lead tech, who managed a UI/UX designer, two frontend developers, and three backend developers. Since it was a long-term engagement, the team fluctuated all the time.

How did you come to work with Reckonsys?

I was originally the only member of the company and I was looking for recommendations from my network of friends. Someone referred Reckonsys to me, and when I spoke with their founder, I realized what he could bring to the table.

How much have you invested with them?

We have spent between $10,000–$12,000.

What is the status of this engagement?

We worked with them from February 2017 to March 2018. The initial work lasted six months and they provided support for the rest of the time.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten positive feedback from investors. The product is simple to use and we’ve had 3,000 companies sign up on the platform in a very short time. The features they built provided a really nice and vibrant work culture for our partners, at a minimal cost. People can post and maintain open communication within their organizations, which wouldn’t have been possible any other way.

How did Reckonsys perform from a project management standpoint?

We were happy with their performance and responsiveness. We generally used Trello for project management.

What did you find most impressive about them?

The experience that their founder brought to the table was extraordinary. He’s familiar with different technologies, so he was able to choose the most suitable architecture for us. Our priority was to keep the cost low, so they suggested an architecture that could facilitate that.

Are there any areas they could improve?

They had a small team when we started working with them, but they’ve hired new staff and scaled very well. Their documentation process has also improved.

Do you have any advice for future clients of theirs?

I would definitely recommend them, and I have. A friend of mine was very happy with their work. Their development quality is good and their costs are low.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and president of Vndly, which is a platform and marketplace for workforce hiring and recruitment. We are designed to provide a common platform for beginning to end contracting and full life-cycle management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reckonsys?

I needed an MVP for our product, and to go beyond only having a proof of concept (POC).

SOLUTION

What was the scope of their involvement?

Reckonsys developed an end-to-end MVP  for our product. They created the wireframes, prototypes, UI/UX design, HTML, and data models. Their team has integrated API technology with external systems for us. The infrastructure is set up on AWS, and they developed it using Python and Django technology. They deployed the product for the testing phase by their QA team. Reckonsys is continuing to help us with development and testing for user experience.

What is the team composition?

Around 18 people are working on the project. Reckonsys provide a project leader, developers, and teammates who work on various other elements.

How did you come to work with Reckonsys?

They came as a recommendation from a mutual peer. I spoke with them several times to understand their experience and capabilities. After this series of interviews, I decided they were right for my vision, and we began working together.

How much have you invested in them?

We've invested around $300,000 so far.

What is the status of this engagement?

We began working with them in April 2016, and it's an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because of the MVP they built for us, we were able to prove there is a market for our idea. In addition to giving us confidence in our business, our users have loved the appearance and UX of the product. We’ve received positive feedback, so far.

How did Reckonsys perform from a project management standpoint?

We are consistently in touch throughout the project, and we primarily use Slack and WhatsApp for communication. Their agile project management style is flexible, and we use Jira to keep our requirements and documentation organized. We had daily meetings to touch base during development, and the process has evolved over the years.   

What did you find most impressive about them?

They take complete ownership over their work. The Reckonsys team has integrity in what they do, and they go above and beyond to meet our needs.

Are there any areas they could improve?

Adding only the best talents to their growing team would help strengthen their company as a whole.  

Do you have any advice for potential customers?

It helps to over-communicate your vision to them, so there is a strong, mutual understanding of what needs to be accomplished. Doing this will help Reckonsys prepare their team with the right people for the project.

BACKGROUND

Please describe your company and position.

I am the Partner of Modern Trade India

Describe what your company does in a single sentence.

Modern Trade India is the brand owner for INAXES, New Dimension & Noise-Out, mainly specialising is car audio, electronics & accessories 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• To design & integrate a App with our range of dash-cams

SOLUTION

How did you find Reckonsys?

Referral

Why did you select Reckonsys over others?

Great culture fit

How many teammates from Reckonsys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a Reactive Native Mobile Application to integrate our Dash Cams for different types of chipsets, based on WiFi protocol, includes development, testing & deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seamless integration, ease of use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the delivery was as per the schedule agreed 

What was your primary form of communication with Reckonsys?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Response time, inputs to improve, involved with our team for testing 

Are there any areas for improvement or something Reckonsys could have done differently?

All was good, as per our expectations 

BACKGROUND

Please describe your company and position.

 I am the Senior Manager, Content and Communication of a financial services company 

Describe what your company does in a single sentence.

We are Venture Capital fund focussed on fintech and enterprise sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• To create, manage and upkeep our website

SOLUTION

How did you find Reckonsys?

Connect

Why did you select Reckonsys over others?

Referred to me

How many teammates from Reckonsys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed the Reckonsys team to revamp a few of our web pages along with creating a whole new page to shaocase our fund. The team worked in tandem with a designer to finish that. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website outlook, final look and feel

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and were very prompt to solve doubts, resolve queries and address changes. 

What was your primary form of communication with Reckonsys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their collaborative nature is impressive. 

Are there any areas for improvement or something Reckonsys could have done differently?

Nothing that I can think of, they were a good team. 

BACKGROUND

Please describe your company and position.

 I am the Founder/CEO of a software company 

Describe what your company does in a single sentence.

Email warmup tool that helps users increase their email open rates, reply rates and meetings booked.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• Build a software application
• Build website/landing pages

SOLUTION

How did you find Reckonsys?

Clutch Site

Why did you select Reckonsys over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from Reckonsys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work executed for our project was extensive and covered the full spectrum of software development, including both front-end and back-end development, as well as the design and deployment of our website and mobile landing pages. The primary objective was to develop an email warmup tool/web application that enhances email deliverability for our users. This project required a deep understanding of email protocols, user experience design, and scalable cloud-based solutions. 
Key Deliverables: 

• Email Warmup Tool/Web Application: 
• Front-End Development: Designed and implemented a user-friendly interface that allows users to effortlessly navigate the application, manage their email accounts, and monitor their email warmup progress. The interface is responsive, ensuring a seamless experience across all devices. 
• Back-End Development: Developed a robust back-end system capable of managing large volumes of emails, scheduling email sending, and analyzing email interactions to optimize warmup sequences. The system is built on a scalable architecture to accommodate a growing number of users. 
• Website/Mobile Landing Pages: Developed a series of landing pages designed to effectively communicate the benefits of the email warmup tool to prospective users. These pages were optimized for both desktop and mobile viewing, ensuring accessibility and a positive user experience for visitors on any device. 
• Integration and Security: Integrated the application with popular email service providers (ESPs) to ensure compatibility and ease of use for users managing multiple email accounts. Implemented comprehensive security measures, including data encryption, secure authentication, and regular security audits, to protect user data and ensure the integrity of the email warmup process. 
• Testing and Deployment: Conducted extensive testing, including unit tests, integration tests, and user acceptance testing (UAT), to ensure the application's reliability and performance. Deployed the application on a scalable cloud infrastructure, providing high availability and consistent performance for users worldwide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project for the development and launch of our web application has yielded impressive measurable outcomes, demonstrating significant progress and success. These outcomes are reflective not just of the tool's internal efficiency but more importantly, of its acceptance, usage, and impact on the market, especially among our paying users. 
Key measurable outcomes: 

• User Adoption Rate: Since its launch, the application has seen a rapid adoption rate. 
• Revenue Growth: The launch of the application contributed to a strong increase in revenue. This growth is directly attributable to new user signups and the successful monetization strategy of our application. 
• Customer Retention Rates: Post-launch, we've observed high customer retention rate, highlighting the application's value to our users and its effectiveness in meeting their needs. This is a significant metric, as demonstrates customer satisfaction. 
• User Feedback and Ratings: Our application continues to receive positive reviews highlighting the ease of use & effectiveness. 
• Operational Scalability: The application's architecture, designed for scalability, successfully handled a increase in user activity without compromising performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management approach was exceptional and played a pivotal role in the success of our project. Subhajit and the team demonstrated a high level of professionalism, organization, and efficiency from the outset, ensuring a smooth and transparent development process. 

• Timely Delivery: One of the most impressive aspects of their project management was the adherence to timelines. They consistently delivered milestones on time. This reliability in timing was crucial for our planning and helped us meet our own internal deadlines and goals. The project was completed within the agreed-upon timeline, a testament to their effective planning, resource allocation, and project execution. 
• Responsiveness to Needs: Excelled in their responsiveness to our needs. They maintained open and clear lines of communication throughout the project, ensuring any queries, concerns, or changes we had were addressed promptly and efficiently. Their willingness to adapt to our changing strategy and requests, provide constructive feedback, and propose solutions that aligned with our objectives was invaluable. 
• Project Management Tools and Reporting: The use of tools and regular reporting kept us informed and engaged with the project's progress. 
• Problem-Solving and Adaptability: Throughout the project they demonstrated exceptional problem-solving skills and adaptability. They were quick to address any issues that arose, minimizing potential delays or impacts on the project. Their proactive approach to problem-solving ensured that the project stayed on track, and their adaptability allowed us to pivot when necessary, without compromising on quality or timelines.

In summary, the project management was outstanding. Their commitment to timely delivery, combined with their responsiveness to our needs, facilitated a highly successful project. We are extremely satisfied with the outcome of our project and look forward to continuing our partnership.

What was your primary form of communication with Reckonsys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Reckonsys has been an outstanding experience. What made them truly stand out was their commitment to innovation and understanding of our vision. Innovation: From the beginning they demonstrated a proactive and forward-thinking approach to solving complex challenges. Before finding them, we interviewed many agencies with positive reviews who told us what we wanted to build was too complicated or too much work for them to figure out. 
Reckonsys ability to leverage technologies and methodologies to pioneer new solutions was invaluable. Their innovative spirit was evident in how they approached our project incorporating features that not only met our current needs but also anticipated future trends and requirements. 

• Deep Understanding of Client Vision: What impressed us the most was their exceptional ability to grasp and align with our vision. This was not a mere execution of tasks; it was a partnership driven by a shared goal. They took the time to understand our business objectives, market challenges, and the specific needs of our users. This deep understanding enabled them to propose and implement solutions that were perfectly tailored to our goals, resulting in a product that exceeded our expectations. 
• Exceptional Communication and Collaboration: The level of communication and collaboration was unparalleled. They maintained transparency throughout the project, ensuring we were always informed and involved in decision-making processes. Their team was not only responsive but also proactive in sharing ideas, updates, and feedback. This fostered a highly productive and enjoyable working relationship, making the entire project process not just successful, but also incredibly engaging. 
• Customer Success as a Priority: It was clear from our interactions that they prioritize customer success above all. They went above and beyond to ensure not only the success of the project but also that the final product would drive our business forward. Their dedication to our success was evident in their attention to detail, their willingness to adapt to changes, and their proactive approach to overcoming obstacles.

Are there any areas for improvement or something Reckonsys could have done differently?

In reflecting on our project with Reckonsys, it's challenging to pinpoint areas for improvement given their exemplary performance throughout our collaboration. Their commitment to delivering high-quality solutions, coupled with their proactive approach and responsiveness to our needs, exceeded our expectations at every turn. 
Reckonsys's dedication to excellence and customer satisfaction has set a high standard. We are thoroughly satisfied with the outcomes of our project. We look forward to our continued partnership and are excited about the opportunities that lie ahead with Reckonsys as our trusted developer.

BACKGROUND

Please describe your company and position.

I am an executive at an education company

Describe what your company does in a single sentence.

We make the Dash robot to get young kids excited about learning STEM at home and in school.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• Provide short term and long term engineering support on our web application.
• Manage costs.

SOLUTION

How did you find Reckonsys?

Referral

Why did you select Reckonsys over others?

• Pricing fits our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Reckonsys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reckonsys provided key engineering support as we revamped our web portal for teachers. Initially they worked on the frontend code, but later also added support on our backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The projects they were involved with were delivered on time, the number of bugs reported were very low, and the time to resolve bugs was very good (within a day in most instances).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While we managed the project, their engineering staff communicate well, and also performed well, and delivered solutions on schedule, and often ahead of schedule.

What was your primary form of communication with Reckonsys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of their work stands out. Being remote, they work well independently, and often solve problems that they discover without the need for a lot of back-and-forth or micromanagement.

Are there any areas for improvement or something Reckonsys could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of NuFlights LLC

Describe what your company does in a single sentence.

We are offering a distribution/selling platform for Airlines through which they can sell their products and services to travel agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reckonsys to accomplish?

• Quality Resources at an affordable rate

SOLUTION

How did you find Reckonsys?

Referral

Why did you select Reckonsys over others?

• Good value for cost
• Company values aligned

What was the size of Reckonsys’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reckonsys team worked with us shoulder to shoulder with our in-house team to complete this project. It was really an amazing experience, we had lots of challenges, but together we could resolve them all. They have big role in making NuFlights a big success, the platform is highly scalable,robust and really user-friendly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• a fully functional selling plaftorm for airlines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did delivery it. Had some small challenges one or two times, but we could resolve it quickly. They were very reasonable and attentive to our needs. They respond positively.

What was your primary form of communication with Reckonsys?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their top-management is friendly, reasonable, win-win Team whom we worked with, very energetic, skilled, good attitude

Are there any areas for improvement or something Reckonsys could have done differently?

Nothing specific i remember now