What evidence can you share that demonstrates the impact of the engagement?
Reckonsys delivered what we initially set out to do. I have a very crisp website. The original designs are minimalistic, which is exactly what I wanted. They’re also up to an international standard. To my knowledge, there are minimal to no bugs.
The beta launch was in February. Since then, we’ve worked on backlog items and enhancements. Now, the designers can even maintain a portfolio on the site to showcase their skills.
Their CEO works with clients throughout the entire process. He’s very good to work with and approachable.
How did Reckonsys perform from a project management standpoint?
We used to have a weekly scrum call that included the project lead and the team. When we couldn’t meet, they were prompt enough to come back with a rescheduled timeslot. We use Jira and Slack. On Jira, we directly provide updates and changes, and we’re also to keep track of the requirements. It was streamlined and efficient.
What did you find most impressive about them?
It’s the collaboration. All teams should be in sync with the product owner’s requirements. Otherwise, something else will be delivered.
Reckonsys puts in the required effort to understand what’s asked of them. They’re all easily approachable. If there’s a use case that hasn’t been thought through properly, they’ll brainstorm with the client.
Are there any areas they could improve?
When the project duration is long, testing needs to be automated. I think that’s something I need to work with them, so we can hopefully build a regression testing suite in the near future. That’s more something I need to put on my own roadmap. Otherwise, they’re great to work with.
Do you have any advice for potential customers?
Be very clear about what you want. If you’re not clear of requirements yourself, that will just delay the project. Have a crisp vision of what you think you want at the end of the project.
Reckonsys met expectations, delivering a crisp and clean website. The team continues providing support through maintenance and enhancements. They're approachable, collaborative, and efficient.