Quila

BACKGROUND

Please describe your company and position.

I am the Chief software architect of a payment solutions company. 

Describe what your company does in a single sentence.

Our company is your platform payment solution to manage your operations effectively

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quila to accomplish?

• Software Development

SOLUTION

How did you find Quila?

Referral

Why did you select Quila over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Quila were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The partnership with Quila was centered around the design and deployment of our fintech platform, aimed at modernizing the financial marketplace. Our detailed scope of work encompassed: 

• Market Research: To understand the specific needs and challenges of users of financial marketplaces and how could the marketplace be implemented. 
• Platform Development: The creation of a secure, intuitive financial marketplace solution. This included features for both transaction processing and financial management tailored to our industry's unique needs. 
• User Experience Design: Focusing on ease of use to encourage adoption across various user demographics. 
• Analytics and Reporting Tools: Development of tools to track transactions, activity, generate reports, and provide insights into sales team. 

Key deliverables were: 

• the financial marketplace platform itself
• documentation and training materials for backoffice operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Adoption: We double our user base within the first six months, exceeding initial expectations. 
• Transaction Efficiency: The time taken to process payments decreased by approximately 35%, significantly improving operational efficiency for our users. 
• Customer Satisfaction: User feedback surveys indicated a high level of satisfaction highlighting the platform's ease of use and reliability. 
• Market Impact: A notable increase in market reach for our clients, with a 25% uptick in sales directly attributed to the enhanced payment process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quila's project management was outstanding, characterized by punctuality, adaptability, and exceptional communication. They consistently delivered milestones on time, thanks to a well-structured timeline and proactive issue resolution strategies. 

What was your primary form of communication with Quila?

Virtual Meeting

What did you find most impressive or unique about this company?

Their team was highly responsive to our needs, offering regular updates and seeking feedback. This collaborative approach ensured that the project not only met but often exceeded our expectations, with Quila demonstrating a genuine commitment to our project's success.

Are there any areas for improvement or something Quila could have done differently?

None.