Prism IT Systems

BACKGROUND

Please describe your company and your position there.

I'm the founder of a startup call Insightflow. We are building next generation knowledge productivity tools.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prism I.T. Systems, and what were your goals?

We originally hired Prism I.T. to help with Wordpress development. They helped us to build two custom Wordpress plugins and also built some from end templates. More recently we have been using them to build our MVP using React.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them through Upwork. They had the right skills and when we tested them out, produced good quality code. They are also excellent value for money, flexible and responsive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main scope of work involved building out a Wordpress plugin that allows us to integrate Wordpress into our Knowledge Productivity solution. They have also helped us to build prototypes integrating AI through API calls into our solution using the low code platform Retool (Javascript).

How many people from the vendor's team worked with you, and what were their positions?

Over the course of the project we have had 3 people from the team working with us. A Lead Developer and two juniors.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software they delivered allows us to synchronise data quickly from Wordpress and also auto-categorise our content using AI.

Describe their project management style, including communication tools and timeliness.

We run daily standups where we discuss the tickets we need to work on. They were happy to align with our way of working and were flexible in how they worked with us.

What did you find most impressive or unique about this company?

They have been very responsible and have been able to quickly pick up new tools and skillsets as we requested.

Are there any areas for improvement or something they could have done differently?

We don't have an in house testing team and so sometimes the QA by the developers is not sufficiently strong to avoid bugs creeping in. We therefore recommend having a QA to work most effectively with the team.

BACKGROUND

Please describe your company and your position there.

Digital Marketing Services, Sr. Project Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prism I.T. Systems, and what were your goals?

With multiple ad-hoc tools, our client identified the need to have a single tool to standardize the way their internal team can quantify and present the value of card usage in a consistent and complaint manner to their clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

A tool that enables the client’s team members to clearly demonstrate the value of membership for current and incremental spend on their clients cards. This tool provides a step-by-step approach to ensure robust client consultations and detailed illustrations of the value our client’s product brought to cardmembers based on current and incremental spend opportunities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies used: WordPress, PHP Key deliverables: Calculators

How many people from the vendor's team worked with you, and what were their positions?

3 - A Project Manager and 2 Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The calculations, although simple in presentation, required accurate analysis and attention to detail. We were very pleased with their delivery and outcome and we were happy to produce a successful project with best possible results.

Describe their project management style, including communication tools and timeliness.

Agile approach, communication via internal messaging system

What did you find most impressive or unique about this company?

They were very professional and committed to timelines.

Are there any areas for improvement or something they could have done differently?

When we first worked, there were some minor issues which they rectified immediately.