Pragmatica

BACKGROUND

Please describe your company and position.

I am the General Manager at Appliance Repair Coquitlam of Appliance Repair Coquitlam

Describe what your company does in a single sentence.

we fix appliances small and big

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pragmatica to accomplish?

• to create a good looking and functional website

SOLUTION

How did you find Pragmatica?

Online Search

Why did you select Pragmatica over others?

• High ratings
• Company values aligned

How many teammates from Pragmatica were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To Create a website that can be accessed in both mobile and desktop devices. The website enables users to review information about our company, services and the area we serve. As well as requesting a call or submitting a request. The website must be easy to use and quick to load. The system should also send confirmation emails and be tied up with the payment platform we use

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered within expected and agreed time frame. The project went very smooth with very friendly and highly professional team members who greatly contributed to the success of the project. 

The updated website turned out better than I imagined it due to the professionalism of the team members handling it. I was carried along on every single step of the way, and the decisions making were made with my input and suggestions. Describe their project management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team delivered the project earlier than scheduled. They always responded timeously and were always eager to attend to my inquiries. The team led by Tom. My needs were attended to in an excellent and professional manner.

What was your primary form of communication with Pragmatica?

Virtual Meeting

What did you find most impressive or unique about this company?

Pragmatica is an impressive company to me because of its high professionalism in creating great and excellent websites according to specifications and with excellent graphics. 

I was also very impressed with the fact that every communication I had with the team is monitored by the company, and a follow-up email is always sent after each online meeting to know if there is any complaints I have against any staff of the company, which I didn't have because the staff were excellent in all spheres.

Are there any areas for improvement or something Pragmatica could have done differently?

They have done everything very well and have put checks into place to ensure accountability. There is no complaint from this end at all. There is nothing lacking in their process and procedure

BACKGROUND

Please describe your company and your position there.

I am the VP Sales & Marketing at Syndesus, Inc in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Pragmatica, and what were your goals?

At a startup, my small team and I provide assistance in a range of tasks. We are getting assistance from Pragmatica with technical site audits and fixes, backlinking strategy and implementation, and keyword research.

SOLUTION

How did you select this vendor and what were the deciding factors?

We followed a referral and interviewed them along with 3 other companies. After hearing their proposal and price point, we felt their team was the perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

WordPress has been used by Pragmatica to update our website's content and improve certain technical aspects. The majority of the effort up to this point has been keyword research and advice on strategy in shared spreadsheets. They manage their projects with ActiveCollab, which gives us the visibility we need to collaborate with them successfully. The staff does a great job of keeping every aspect of the project current.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who distributed work amongst their team. There were 2 SEO specialists in communication with us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since starting the SEO work, we have achieved first-page rankings for a number of keywords. Our website's traffic is also consistently increasing. It's encouraging that some customers who came into our store mentioned they learned about our services online.

Describe their project management style, including communication tools and timeliness.

They were great at managing our expectations and meeting deadlines. We mostly use email to communicate, and they're always quick to respond and implement changes. We have a monthly roundtable meeting with both of our teams for big update.

What did you find most impressive or unique about this company?

Their professionalism and general industry knowledge are exceptional. They did a lot of research before beginning, which has assured that the job has gone smoothly. Additionally, I greatly value their commitment to following through and delivering

Are there any areas for improvement or something they could have done differently?

No. They're amazing

BACKGROUND

Please describe your company and your position there.

I'm the Managing Director at Capital Canada Limited

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

To build a website for the company that operates primarily online was our goal

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an online search for local web developers and shortlisted 4. We selected Plentitud based on their prior work, design expertise, and cost estimate after conducting an interview with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Designing the project came first. We were now having daily meetings to follow up, and we were to give the site designers feedback while also getting their opinions in return. We worked very well as team, repeating each other's suggestions and moving forward as quickly as we could. After that, they started with the website development phase. Working within the same framework that was used when designing the website with the designers. Plentitud developers were very talented and devoted to giving the client a great outcome.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the project. We also worked with two developers and one designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the website launched one month ago, it has average between 300 and 500 of persons who visit the site daily. It is greatly appreciated and operating as efficiently as it can. So far, no problems have surfaced. Everything about the website satisfy us!

Describe their project management style, including communication tools and timeliness.

We had meetings mostly with the project manager, who carried us along if at all there's an update. We communicated mostly online via skype and e-mail.

What did you find most impressive or unique about this company?

It was nice to work with Plentitud! Delivery was on time. All the necessary functionality was included in the first iteration, and We don't have to spend time on countless iterations. We can recommend them to anyone who needs skilled web developers who can get the job done on time.

Are there any areas for improvement or something they could have done differently?

No. They're really skilled and amazing team.

BACKGROUND

Please describe your company and your position there.

I'm the IT Professional at Recipe Unlimited Corporation in Canada

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

We have recently developed many new services and systems to help our clients better their understand their cases. The old website is just, the old one. It did not reflect the complex look and content of interest to our current and potential customers. The aim is to create a complete picture of our range of services in a modern look

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for web developers in our area and shortlist 4. However we chose plentitud due to their amazing reviews and cost estimate

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Plentitud was tasked with creating a new website from scratch. The team uses word press to program pages as scrolling and menu driven. They created a color palette and template to give the site a consistent look by balancing text and eye-catching imagery. Specifically, they wrote a logo that grows and shrinks as users navigate the site, resize menus, program redirect buttons, "contact us" pages, embed existing blogs, and a few more physical elements.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project and we also worked with two full- stack developers and a designer from the team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site looks great and amazing as well. Clients who has seen it talks about the new designs which was different from the old site. The new website is visually appealing and reflects more of the services we offer. We do not hesitate to refer potential customers to this site as a source of information on our services. More importantly, the site now communicates our services more better through the images and words

Describe their project management style, including communication tools and timeliness.

We had daily meetings with their project manager who communicated with the rest of the team. He carried us along throughout the updates about the project. We had meetings mostly via phone calls, slack and skype

What did you find most impressive or unique about this company?

They gave us a professional website that is easy to update. We wee struck by how quick and efficient they made changes to the site with a speed turnaround.

Are there any areas for improvement or something they could have done differently?

No. Can't think of any!

BACKGROUND

Please describe your company and your position there.

I am the Director of Operations at a Cosmetics company in Canada

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

We wanted a mobile app for our cosmetics company for our users in other to have easy access to our website and gain more traffic. We noticed a rapid downfall of traffic on our website and this lead to reduction of sales. We thought of way to get our business go viral so we came to the idea of developing a mobile app. Our ultimate goal is get more visitors that will convert to long time clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for different vendors but we choose plentitud due to past successful project and recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Amazing app developers! They are very knowledgeable made everything easy throughout the project. We had series of meetings with them discussing our goals and objectives, they understood what will need. They show initiative with developing new ways of thinking to improve projects performance and contribute positively to the overall performance of the project through consistent and quality work. They delivered a well designed app and users gave amazing reviews and compliment on the app

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact with two more developers who worked hand in hand with him.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within two months after launching the mobile app, we were shocked to over 5,000 downloads on app store with many 5-stars reviews abt the app which lead to a great turnaround in our sales. We now have new investors and potential clients globally.

Describe their project management style, including communication tools and timeliness.

The team were amazing, they make sure they carried us along and made everything easy for us. Their project manager is awesome with a great communication. We communicate daily on the progress of the app, which mostly via slack and e-mails.

What did you find most impressive or unique about this company?

Enjoy working with plentitud. Prompt delivery, easy communication, takes time to answer questions and discuss concerns related to project development. We would highly recommend and look forward to working with them again. Plentitud is our first choice!

Are there any areas for improvement or something they could have done differently?

No. They're perfect!

BACKGROUND

Introduce your business and what you do there.

I’m the support manager at Avanturica.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Plentitud?

We were looking for a fresh eye on our current brand look and feel, and we wanted to make it more contemporary. We also wanted to rebuild our website, which was outdated and didn’t good.

We use our website to showcase our strengths. We also use it to offer different services and products. We wanted this message to be clear to our customers, which is why we hired someone with experience in this area.

SOLUTION

What was the scope of their involvement?

Plentitud built and designed a new website for us from scratch. They developed the site using HTML and JavaScript. They didn’t use a CMS, which was great because we wanted the website to be fast. That was only achievable by using very customized technologies and not using pre-designed or template-based solutions.

What is the team composition?

We worked with several people from their side, including their VP and project manager. We communicated through the latter most of the time.

How did you come to work with Plentitud?

We did some online research and contacted about 5–6 agencies; three of them got back to us. Among those three, we chose Plentitud to create the website based on their creative approach and reliable pricing. We also selected them because they got in touch with us quickly about our inquiry.

How much have you invested in them?

We spent between $23,000–$30,000 CAD (approximately $17,000–$23,000 USD).

What is the status of this engagement?

We worked on this project together from January–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We gained more website visitors when comparing it to the same time last year — to be exact, we saw a 110% increase in traffic. We also improved our conversion rate.

How did Plentitud perform from a project management standpoint?

For the most part, they delivered outputs on time and stayed within the budget. We added some things in the middle of the project, so we needed more time to complete it. We communicated with them through email and phone calls. We also held meetings at times.

What did you find most impressive about them?

Their straightforward approach was impressive. From start to finish, they clearly told us what they could and could not do. In a nutshell, they were very good at providing information about their vision of the project.

Are there any areas they could improve?

I can’t think of anything.

Do you have any advice for potential customers?

Be straightforward and open, and make sure to be clear about your requirements.

BACKGROUND

Please describe your company and your position there.

I'm the Senior Project Manager of Bombardier Recreational Products Inc. A Canadian manufacturer of snowmobiles, all-terrain vehicles, motorcycles, and personal watercraft.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

We had an issue with our website that lead to reduction of visitors on our website that would've turned to long time customers. Due the website getting outdated, there was a massive decrease in sales, we had to search around for vendors who are best fit to help with the website. Our goal was to get a well designed landing page that will convert visitors to customers!

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for various vendors but we came across plentitud due to their past successful works and their cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had our first meeting with them discussing our goals and objectives with them. They did their best to develop a well designed landing page for our business website, since there was reduction in sales before. We were amazed to see them come up with a well designed landing page that gives visitors clearer explanation of our services.

How many people from the vendor's team worked with you, and what were their positions?

Their project manager in team was our main point of contact throughout the project, he was helped two more developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the new website, the high traffic increased by 90%. We received amazing compliment from our customers and more visitors who are now potential customers due to the newly developed landing page visitors now have a better understanding of what service entails.

Describe their project management style, including communication tools and timeliness.

We had daily meetings with their project manager who was very much available for us. Made everything easy and carried us along throughout the project. We communicated mostly via slack.

What did you find most impressive or unique about this company?

Plentitud made a wonderful design and we are really happy with the work!

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the Senior Human Resources Manager at George Weston Limited

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

Our company's website was created over 7 years ago and had become outdated. Since we didn't have any direct connection with any developer to invest in the new website, we hired the team to develop a website for us. By doing this we expect to have new visitors coming to our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers in our area and we came across up to six vendors online but after thorough research, we had to choose this company based on their past projects, design skills and their cost estimate seems quite affordable

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had various meeting with them to discuss our goals and objectives from there, the team delivered mock-ups for our site. After this, plentitud designed and developed an informational wordpress site for us. And they updated it with the company's services. To give visitors a clearer understanding!

How many people from the vendor's team worked with you, and what were their positions?

We worked with their project manager and a frontend and backend developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the newly developed website, we experienced 90% of high traffic on our website, Our incoming leads doubled month over month as new visitors are now come in. Thanks to the team for the well design landing page that gives visitors a clearer understanding of what our services entails.

Describe their project management style, including communication tools and timeliness.

Their project manager was very much available for us and carried us through the updates on the project. And communicated our discussion to the rest of the team. We communicated mostly via slack and text messages

What did you find most impressive or unique about this company?

Plentitud's service was flawless!! Absolutely stunning. Great quality, and value for money that's off the charts. They improved what we had offered by way of content - and did so without prompting. And the changes we requested - due to us having some extra ideas rather than any need to fix what Plentitud had done - were done speedily and perfectly. Speaking of speed, Plentitud outperformed on the delivery date. We'd use Plentitud again in a heartbeat.

Are there any areas for improvement or something they could have done differently?

No. They're highly professional and knowledgeable, we're very happy and pleased with their work.

BACKGROUND

Please describe your company and your position there.

Experienced management professional – risk, data, technology & analytics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud, and what were your goals?

Our website was created 10 years ago and became outdated. Since didn't have inner website developers, we had to search online for the best vendor and at the end of the year to get high rate of traffic on our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for various vendor, but had to choose Plentitud because of reviews from past customers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Plentitud is extremely patient and kind with us. They went over and beyond to make sure We were satisfied and that we understood how to use the site. They listened to how we wanted the vibe of the site to feel & look like and They delivered. We love the new site, it’s perfect. We definitely recommend their services. Thank you

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the new development on our website, we had 80% increase in traffic and incoming leads doubled every month. We received compliment from our clients and they were happy for the new development on the site.

Describe their project management style, including communication tools and timeliness.

Their project manager made himself available throughout the project. Very quick and responsive and helpful. We communicated mostly via slack.

What did you find most impressive or unique about this company?

They gave us a professional site that is easy to update. They're easy to work with and got the job done with a quick turnaround. Highly recommended!

Are there any areas for improvement or something they could have done differently?

Not at all. We couldn't be more satisfied!

BACKGROUND

Please describe your company and your position there.

I'm the Brand Manager of Athleta Clothing Store

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Plentitud?

We are looking for ways to gain brand awareness both locally and Internationally and gain more sales

SOLUTION

How did you select this vendor?

We found them through recommendation

Describe the scope of their work in detail.

After given them the project, they take their time to study and know more about our products.

What was the team composition?

Their Executive lead the team and their communication skills is awesome

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen 85% increase in our sales as there are increases in sales than before and there are a lot of positive reviews and also attracting new investors

How effective was the workflow between your team and theirs?

"The Executive manager was easy to communicate with and carried us along throughout the process."

What did you find most impressive about this company?

They committed themselves into learning  about our product, and they have great communication and understanding skills.

Is there any area for improvement or anything that could have been done differently?

No