Penji

BACKGROUND

Please describe your company and position.

I am the EA of WSM

Describe what your company does in a single sentence.

We create and maintain websites for automotive industries. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Creative Work

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

Pricing fit our budget

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji provided excellent design services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivering high-quality designs quickly and with great flexibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The platform is user-friendly, and the team was responsive and accommodating to our needs.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I highly recommend Penji for professional design work!

Are there any areas for improvement or something Penji could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the CEO of My Business

Describe what your company does in a single sentence.

Make custom decorated apparel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Create custom designs
• Design marketing materials

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’ve used Penji for everything from logo designs to social media graphics, and they’ve nailed it every single time. Their unlimited design model is a lifesaver for businesses like mine that have constant design needs but don’t want to hire an in-house designer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Penji is a game-changer for anyone looking for reliable and professional graphic design services! Penji has become an integral part of my business operations, and I can’t recommend them enough.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As a busy entrepreneur, I’ve struggled with finding a service that’s both efficient and creative. Penji exceeded my expectations on every level. Their platform is intuitive and makes it super easy to submit design requests. What really blew me away was their turnaround time—most projects were completed within 24-48 hours, and the quality was consistently top-notch. The team is incredibly talented and open to feedback, making revisions quick and painless.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

If you need high-quality design work done quickly and affordably, look no further. They’re worth every penny!

Are there any areas for improvement or something Penji could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Founder of an e-commerce company 

Describe what your company does in a single sentence.

Our company empowers wheelchair users with unique, inclusive, and proudly wearable T-shirt designs that celebrate diversity, inspire positivity, and promote empowerment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Graphic Designers to take ideas and make the designs.
• To do my Typography in graphic design.

SOLUTION

How did you find Penji?

Creating graphic designs for apparel

Why did you select Penji over others?

Referred to me

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Penji included the complete creation of graphic designs and typography for my apparel brand. This encompassed a wide range of deliverables, including:

Graphic Design Creation:

Unique and visually striking designs tailored to my niche audience, including empowering, humorous, and inclusive themes for T-shirts and other apparel.
Custom illustrations and icons that align with the brand's message and target demographic.
Typography Design:

Development of text-based designs with creative layouts, fonts, and styling that reflect the brand’s tone and personality.
Integration of modern, clean, and bold typography for impactful messaging.
Mockups for Apparel:

Professionally rendered mockups showcasing designs on various apparel types, including T-shirts, hoodies, and hats, for marketing and presentation purposes.
Revisions and Adjustments:

Iterative revisions to ensure each design meets exact specifications and captures the intended vision.
Branding Assistance:

Consistent visual elements and design choices that helped define and enhance the overall branding of my Shopify store.
This comprehensive scope of work has been instrumental in preparing my store for launch, ensuring all designs are market-ready and aligned with my business goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from my projects with Penji have been significant and demonstrate clear progress and success. Within just three months, they’ve delivered over 30 high-quality graphic designs and typographic layouts that align perfectly with my brand vision. These designs have enabled me to:

Prepare for a Shopify Store Launch: I now have a full catalog of unique and market-ready designs ready for production.
Save Time: By consistently delivering projects within 24 hours, Penji has allowed me to focus on other areas of my business without delays.
Enhance Branding: Their professional, creative designs have elevated the overall look and feel of my brand, giving it a cohesive and polished identity.
The seamless collaboration and rapid turnaround times have been crucial in helping me move closer to launching my apparel line successfully.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji’s project management was exceptional throughout the entire process. They consistently delivered all items on time, often within 24 hours, which was critical for meeting my deadlines and keeping my projects on track. Their platform made it easy to submit requests, track progress, and provide feedback seamlessly.

They responded to my needs promptly and with great professionalism. Whether I required revisions, clarifications, or additional guidance, their team was always quick to address my concerns and ensure I was satisfied with the results. Their proactive communication and willingness to go above and beyond made the entire experience smooth and stress-free.

Overall, Penji’s project management was highly efficient and customer-focused, which allowed me to focus on other aspects of my business with confidence.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Penji was their seamless integration of high-quality design services with exceptional project management. Their platform is user-friendly, allowing for easy submission of design requests and clear communication with designers. The rapid turnaround times, often delivering within 24 hours, coupled with their ability to grasp and execute my vision accurately, consistently exceeded my expectations. This combination of efficiency, quality, and reliability sets Penji apart in the graphic design industry.

Are there any areas for improvement or something Penji could have done differently?

While my experience with Penji has been overwhelmingly positive, there are a few areas where minor improvements could enhance their already excellent service. For example:

Expanded Design Styles: It would be great to see a broader range of design styles offered to cater to even more diverse creative needs.
Platform Navigation: While the platform is user-friendly, adding a few more intuitive features, such as a dedicated section for saving commonly used design specifications or past requests, could streamline the process further.
Proactive Suggestions: While the designers are highly skilled, occasionally offering proactive suggestions or alternative concepts could add even more value, especially for clients who may not have a fully formed vision.
These are small suggestions and don’t detract from the overall exceptional service Penji provides. Their commitment to quality and customer satisfaction is commendable.

BACKGROUND

Please describe your company and position.

I am the Growth Marketing Project Manager of an agency

Describe what your company does in a single sentence.

We're a growth marketing consulting agency, who has worked with companies ranging from bootstrapped startups to billion-dollar enterprises across every conceivable industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Deliver high quality graphic designs
• Iterate and deliver designs quickly

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• delivers Figma files

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji provides graphic design deliverables for a variety of clients / goals in a short time frame. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quick turnaround
• Dependable deliverable timelines
• Quality designs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They're very receptive to feedback and good communicators. 

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

Ability to concurrently work on multiple projects for multiple brands

Are there any areas for improvement or something Penji could have done differently?

There are sometimes missed instructions

BACKGROUND

Please describe your company and position.

I am the President of JBC Go, LLC

Describe what your company does in a single sentence.

Independent publishing company producing novelty gift items

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• creating products to sell on Amazon
• finding a reliable graphic design partner
• scaling my production

SOLUTION

How did you find Penji?

• Online Search
• Referral

Why did you select Penji over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji is producing coloring books and related marketing collateral

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistent quality designs to specification to meet production deadlines for multiple books

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been very responsive. Excellent attention to detail, clear timely communication. Professional and friendly. The have delivered items on schedule.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

Their very clear communication set them apart from other outsourcing platforms. Very good attention to detail and responsiveness. Committed to helping me achieve my goals and easy to work with.

Are there any areas for improvement or something Penji could have done differently?

I have worked on several projects with Penji and do not have any suggestions for improvement at this time. I am happy with their design talent, project management, and communications platform.

BACKGROUND

Please describe your company and position.

I am an executive of Bridge

Describe what your company does in a single sentence.

Business loan marketplace in a digital platfrom

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Have help with graphic design as needed

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

Pricing fit our budget

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

All our graphic design needs we have routed thru Penji as we are a small start-up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Hard to say

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, great communication and project management is the same every time

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their speed.

Are there any areas for improvement or something Penji could have done differently?

quality of designers seemed to vary

BACKGROUND

Please describe your company and position.

I am the Art Director of Smith-Southwestern

Describe what your company does in a single sentence.

Sells tourist souvenirs and custom items throughout the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Design new concepts for Souvenir items
• Recreate logos & ideas from customers for customs

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Given an initial idea, Penji would excute designs based on key requirements. Also recreate logos and customers designs from rough sketches

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Because of Penji's ability to design quickly, our selection of new items for both customs and regular stock souvenir items have increase greatly this past year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Some of our projects are more complicated than others but Penji has always been able to complete our design needs in a fast amount of time. If a certain design was not in the style we required, Penji was always able to switch to a designer that was a better fit for the complex projects.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a large staff of highly talented digital artists.

Are there any areas for improvement or something Penji could have done differently?

I think Penji does a great job at everything. 

BACKGROUND

Please describe your company and position.

I am the Developer of a software company.

Describe what your company does in a single sentence.

Software development and design

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Graphic design
• Custom illustrations

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of brand, custom graphics and illustrations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The resulting files and images were of satisfactory quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery of new designs everyday, then rework via feedback system.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their ability to process designs quickly and efficiently.

Are there any areas for improvement or something Penji could have done differently?

It would be great if they had designers working in UK times.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an information technology company 

Describe what your company does in a single sentence.

We are a marketing company that specializes in bringing start up companies to the forefront and helping them reach their true potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• To help create the clients marketing campaign
• To help update/alter projects on an on going basis
• To help expand my business with services I previously didn't offer

SOLUTION

How did you find Penji?

Google Ad

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

All the projects were completed on a timely basis. Also the ongoing projects were done when needed to the expectations needed as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The clients were always happy with the results. Hence we did many projects together.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their projects were managed well and were delivered on time. A few times I needed their attention on some urgent projects and they were able to fit me in and make things happen as needed.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're ability to adapt to dynamic situations

Are there any areas for improvement or something Penji could have done differently?

Overall I feel the company is solid and is heading in the right direction. There wasn't any incidents where I would have asked them to change anything (other than the prices perhaps lol!)

BACKGROUND

Please describe your company and position.

I am the Owner of an e-commerce company 

Describe what your company does in a single sentence.

Print On Demand

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Quality Designs
• Free up time
• scale my business

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

Referred to me

How many teammates from Penji were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji creates all my original designs for my Etsy print-on-demand business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Penji has created multiple bestselling designs for my store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji has outstanding customer service. However, design quality, on-time delivery, and communication with the designers sometimes lack proficiency. I have to say, though that if a project takes too long or is being done unsatisfactory for any reason, they always try to work with me to make it right. I appreciate that about Penji very much.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Penji is the first company I hired to create my designs for me, and I appreciate the variety of designers they offer. They try to match the perfect designer for my individual projects every time.

Are there any areas for improvement or something Penji could have done differently?

Design quality, direct communication with the designers, turnaround time