Penji

BACKGROUND

Please describe your company and position.

I am the CEO of GLG STUDIO

Describe what your company does in a single sentence.

We are a creative studio for businesses that want to change the community and the world. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Develop innovative solutions for complex briefs
• Scale output capacity
• Meet tight deadlines

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Penji were assigned to this project?

Many we use them alot

Describe the scope of work in detail. Please include a summary of key deliverables.

Design Services Used:

• Graphic design (logos, branding, social media graphics)
• Illustrations
• Motion graphics
• Web and app design (basic design only, no coding)
• Marketing materials (flyers, brochures, posters)
• Presentation design (PowerPoint, Google Slides)
• Merchandise designs (t-shirts, packaging)

Key Deliverables

• Completed Design Files: Penji provides finalized files in commonly used formats such as, Adobe Illustrator (.ai), Photoshop (.psd), or other requested formats.
• Brand Consistency: Designs are tailored to align with the client’s branding guidelines to ensure visual consistency across all projects.
• Project Management Tools: we have access to a dashboard for managing project queues, tracking progress in real-time, and providing feedback directly on designs.
• Ownership Rights: we retain full intellectual property rights to all completed designs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project with Penji that demonstrate progress and success include:

• Happy Clients: The high-quality designs delivered by Penji consistently met client expectations, resulting in increased satisfaction. This aligns with Penji's reported 94% customer satisfaction rate, showcasing their ability to deliver tailored and impactful designs.
• Reduced Workload: Penji’s unlimited design service significantly eased the workload on the internal team. By handling a variety of design tasks with quick turnaround times (24-48 hours), Penji allowed the team to focus on strategic and high-priority activities, improving overall efficiency.
• Cost-Effectiveness: The subscription model reduced variable design costs while maintaining quality, offering a scalable solution for fluctuating workloads. This approach helped achieve better resource allocation without compromising on deliverables.
• Streamlined Workflow: Penji's user-friendly platform facilitated seamless project management, enabling easy submission of requests, revisions, and storage of completed designs. This improved operational efficiency and reduced time spent on managing external resources.

Penji consistently delivers high-quality designs that align with our brand and meet our expectations. Their flexibility and willingness to revise until everything is perfect really stand out. They’re incredibly reliable when it comes to deadlines. Most projects are completed within 24–48 hours, and even more complex requests are handled efficiently without delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji’s project management is super straightforward and easy to work with. Their platform makes it simple to submit design requests, prioritize projects, and provide feedback directly on the designs. You can see everything in one place, which keeps things organized and saves a ton of back-and-forth emails.

As for deadlines, they’re really reliable. Most of our projects were delivered within 24–48 hours, and even the more complex ones (like custom illustrations) only took a few extra days. They’ve been consistent about hitting deadlines, which has been a huge help for our team when we’re on tight schedules.

What I appreciate most is how responsive they are. If we needed revisions or had specific requests, they’d turn them around quickly—usually within a day. Plus, their team is super flexible. If we needed to shift priorities or pause a project while waiting for approvals, they were always accommodating. It feels like they genuinely care about making sure we’re happy with the results, which makes working with them so much easier.
For the price, the value is outstanding. Having access to unlimited design requests without needing to hire additional staff has saved us time and money while maintaining top-notch quality.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Penji is their combination of flexibility, quality, and simplicity. The ability to submit unlimited design requests across multiple brands without restrictions is a game-changer, especially for a small team like ours. Their user-friendly dashboard makes managing projects super easy, and the "point-and-click" feedback tool is incredibly intuitive—it’s clear they’ve put thought into making the process as seamless as possible.

What also stands out is their commitment to customer satisfaction. They allow unlimited revisions until the design is perfect, which really shows they prioritize getting things right for their clients. On top of that, their turnaround times are fast—most designs are ready within 24–48 hours, which has been a lifesaver during busy periods.

Lastly, their social impact initiatives, like offering services to nonprofits for $1/month, highlight that they’re not just about business but also about giving back. It’s rare to find a company that balances quality service with a strong sense of community.
 

Are there any areas for improvement or something Penji could have done differently?

While Penji has been great overall, there are a couple of areas where they could improve. The onboarding process took a little longer than expected—it took about a week or two to fully optimize our workflow with their team. It would be helpful if they provided more upfront guidance or templates to speed up that initial setup.

Another area for improvement might be offering more proactive communication from their designers. While they’re very responsive to feedback, there were times when we would’ve appreciated a bit more creative input or suggestions rather than just following the brief exactly as written. That said, once we got into a rhythm, these issues became less noticeable.

These are minor things in the grand scheme of things, but addressing them could make an already great service even better! Our overall experience with Penji has been excellent. They’ve made scaling our creative output easy, reduced the workload on our team, and consistently delivered designs that keep our clients happy. Highly recommended!

BACKGROUND

Please describe your company and position.

I am the Founder of Online Nexus Marketing

Describe what your company does in a single sentence.

We are a marketing company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?
Graphic Design

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

High ratings

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji provides a comprehensive graphic design service tailored to meet diverse business needs. Their scope of work includes unlimited design requests and revisions for various projects such as social media graphics, website banners, marketing materials, custom illustrations, logos, and merchandise designs. 
Through an easy-to-use online platform, clients can submit design briefs, provide feedback, and track projects in real time. A dedicated team of professional designers ensures all deliverables align with your brand and preferences. 
With a standard 24--48-hour turnaround time for most projects, Penji delivers timely results while accommodating unlimited revisions to guarantee satisfaction. 
Clients receive professionally designed visuals, editable design files, and finalized assets optimized for use across social media, print, and digital platforms. This subscription-based service ensures ongoing access to high-quality design support, making it an efficient and reliable solution for managing multiple creative projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Using Penji's design services resulted in measurable outcomes that significantly demonstrated progress and success for my business. The 24—to 48-hour turnaround time improved efficiency, enabling me to meet tight deadlines and maintain a consistent flow of high-quality content across platforms. 
Professionally designed assets enhanced client satisfaction, leading to positive feedback and stronger retention rates. The subscription model proved cost-effective, eliminating the need to hire multiple freelance designers while ensuring reliable, top-tier results. 
Additionally, the visually appealing and cohesive designs elevated my brand presence across social media, marketing campaigns, and my website. The unlimited design requests and revisions allowed me to handle multiple projects simultaneously, creating a scalable workflow without sacrificing quality or speed. 
These outcomes highlight how Penji streamlined my design process, increased productivity, and contributed to tangible business growth and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji's project management is highly efficient and user-friendly. Their intuitive platform allows for seamless submission of design requests, real-time communication with designers, and easy project progress tracking. 
They consistently deliver high-quality designs within the promised 24-48 hour timeframe, ensuring that deadlines are met without compromising quality. 
The team is responsive to feedback and promptly implements revisions that align with my vision. This proactive approach and commitment to timely delivery have significantly streamlined my design process and enhanced overall productivity.

What was your primary form of communication with Penji?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Penji is their seamless integration of high-quality design services with an intuitive, user-friendly platform. Their commitment to delivering top-notch designs within a 24-48 hour timeframe, coupled with unlimited revisions, ensures that projects are completed efficiently and to exact specifications. Speed, quality, and flexibility set Penji apart in the graphic design industry.

Are there any areas for improvement or something Penji could have done differently?

While Penji delivers exceptional value and quality, there are a few areas where they could improve. The limitation of handling only one or two design tasks at a time can be a bottleneck for businesses managing multiple projects with tight deadlines. 
Offering a more flexible system to handle concurrent tasks would greatly enhance productivity. Additionally, for highly specialized or niche designs, providing access to designers with specific expertise could streamline the revision process and reduce back-and-forth communication. 
While these are minor concerns, addressing them would further elevate the overall user experience.

BACKGROUND

Please describe your company and position.

I am an Executive of MacMillan Design

Describe what your company does in a single sentence.

MacMillan Design is a premier web design and SEO company that specializes in crafting beautiful, custom websites built on a robust WordPress platform. With a strong focus on keyword-driven SEO strategies, MacMillan Design helps businesses rank for specific, researched keywords that drive meaningful traffic and conversions. Their team combines cutting-edge design with proven SEO techniques to create visually stunning, high-performing websites that are easy to maintain and tailored to each client’s unique needs. Whether you're looking to enhance your online presence or improve your search engine rankings, MacMillan Design offers a comprehensive solution to achieve lasting results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Custom Illustrations
• Photo manipulation and cleanup
• Branding design

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've used Penji for everything from one-pagers to branding to custom illustration work. They run the gamut, so it hasn't been just one project. They've knocked everything out fast and with extraordinary attention to detail. Honestly, I don't know how they did it. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had multiple projects move forward in the queue that had been stuck before hiring Penji. Our clients are thrilled with the quality of the work we've received from Penji. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have been extremely responsive and very easy to work with and communicate with

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

Penji's speed and quality have been beyond expectations. Shockingly good work. 

Are there any areas for improvement or something Penji could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the Multidisciplinary leader Creative Director - Innovation Manager - UX/UI Tech Specialist of Luxochain

Describe what your company does in a single sentence.

Software House web 2.0 - Web 3.0

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Graphic Designer for web 2.0 and web 3.0 platform integration
• Custom design for gaming and fantasy-themed projects
• Custom Illustrations

SOLUTION

How did you find Penji?

Penji: An Essential Partner for Our Company

Why did you select Penji over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’ve been working with Penji for several years now, and I can confidently say it has become an integral part of our team. We can’t imagine running our business without it anymore. The professionalism they offer is unmatched compared to other platforms we’ve used in the past, and their customer service is consistently outstanding. Delivery times are fast, and the design quality is always top-notch.

One of the features I appreciate most about Penji is the ability to build a team tailored to our needs, with a dedicated project manager and designers specifically chosen for each project. We receive daily updates, and we can directly interact with the designer, who carefully follows each stage of the work and implements changes according to our requests.

As a Creative Director and Innovation Manager at a software house, I oversee teams of programmers and designers. Despite being managed remotely, Penji stands out for its efficiency and unbeatable pricing, delivering a top-tier service for our company. It’s a fantastic solution for software houses, IT agencies, and many other sectors, as it significantly boosts productivity with an investment that’s highly cost-effective.

Penji truly becomes a part of your company. Even though it's an external service, it feels like they are working hand-in-hand with your internal team. A special thanks goes to Johnathan Grzybowski, who took the time to listen to our needs and requests. His kindness, respect, and availability are exceptional, and this customer-centric approach makes Penji a reliable partner.

We couldn’t be more satisfied: thanks to Penji, we’ve achieved remarkable results, increasing our productivity and, consequently, our revenue. This investment is within reach for any company, from the largest to the smallest.

A heartfelt thank you to the founders of Penji for creating a tool that the business world truly needed. THANK YOU!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Based on the text provided for Penji, the measurable outcomes from the project that demonstrate progress or success include:

Increased productivity: Thanks to Penji's efficient design services and tailored team approach, our company has seen a noticeable boost in productivity, enabling us to complete projects faster and more effectively.
Higher quality of design work: Penji consistently delivers high-quality designs that meet the specific needs of our projects, contributing to the professional and polished look of our output.
Faster turnaround times: With Penji's quick delivery and responsive designers, we have experienced significantly shorter project timelines, allowing us to meet tight deadlines without compromising on quality.
Improved communication and project management: The daily updates and the ability to interact directly with designers have streamlined our workflow, ensuring smoother project execution and fewer delays.
Increased revenue: The combination of higher productivity and faster project completion has directly contributed to an increase in company revenue, making the investment in Penji highly cost-effective.
These outcomes illustrate how Penji has helped our company improve efficiency, design quality, and ultimately, profitability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji's project management is highly efficient and well-structured. They assign a dedicated project manager who oversees the entire process, ensuring smooth communication and coordination. This manager acts as a direct point of contact, making it easy to track progress and address any concerns throughout the project.

In terms of delivery, Penji consistently meets deadlines, often delivering items even ahead of schedule. The fast turnaround times are one of their standout qualities, and their ability to stay on track without compromising quality is impressive.

When it comes to responding to our needs, Penji excels in communication and flexibility. Daily updates keep us informed about the project's status, and we can interact directly with the designers. They are quick to implement any requested changes, ensuring that the final product aligns perfectly with our vision and requirements. The level of responsiveness and attention to detail makes them a reliable partner for any project.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about this company is the level of customization and attention they provide to their clients. Penji stands out for its ability to adapt to the specific needs of each project, assigning a dedicated team and ensuring daily updates that make project management smooth and efficient. Their flexibility and speed in responding to requested changes are truly remarkable.

Another unique aspect is the quality of their customer service, best exemplified by my interaction with Johnathan Grzybowski, one of the founders of Penji. He took the time and effort to carefully listen to our needs and understand our vision. His kindness, availability, and personal attention reflect how much Penji truly values its clients. This level of customer care is rare and is what makes the company truly exceptional.

Penji not only delivers high-quality designs but also makes every client feel like an important part of their success.

Are there any areas for improvement or something Penji could have done differently?

No

UPDATED REVIEW

This review was published on February 15, 2024.
Gianmarco Caruso
Creative Director & Project Manager, Web3 Dev CompanySoftware

Lugano, Switzerland

11-50 Employees

Jan 2024 - Mar 2024

Less than $10,000
Project summary
Penji has outsourced graphic designers for a Web3 development company. They have helped the client build a team of graphic designers to craft quality visual assets.

Feedback summary
Penji has provided the client with qualified graphic designers, helping them increase productivity and actualize their vision. Penji's team has met all deadlines, maintained stellar communication, and offered daily updates. Their professionalism, cost-effectiveness, and availability are commendable.
BACKGROUND

Please describe your company and position.

I am the Creative Director - Pm - UX/UI Tech Specialist Manager of Web3 Dev Company

Describe what your company does in a single sentence.

We are a Web 3.0 Software House

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Receive assets for the platforms we develop created by Penji's qualified graphic designers selected by our manager, we can say that it is like having a team of graphic designers under a creative director who is our manager, collaborating with Penji is like having tot graphic designers under your company for communication and qualifications and receiving required material
• Build a team of qualified graphic designers managed by one of our managers
• Increase productivity

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of the work is to have a team of qualified graphic designers generating graphic assets under the guidance of our manager, and in a short period of time we have managed to build a team of graphic designers suited to our needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Penji is my ideal ally for streamlining work and making designs with extraordinary precision. What I love most is the ability to devote myself to other projects, providing sketches and documentation to designers. Each day I receive a part of the evolving project, allowing me to complete in one day what previously took 3 or more days. 
Penji provides a skilled team that I can almost manage as creative director, ensuring that my vision is turned into reality in an exceptional way. Thanks to Penji, my productivity is through the roof!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, every day they send updates and I can guide them so that the project is carried out as our manager had conceived, a platform of theirs that allows for high-level communication I dare say it's almost like having extra employees in graphic design who carry out this part flawlessly and always meeting the deadlines unless of course we add additional tasks and the project gets longer but that's an addition to the project that requires additional days of work.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The professionalism, availability, quality price and high skills of Penji's employees and this procedure of communication through the platform and how to feel that you have additional employees does not even feel like you are working remotely with external graphic designers but more like a team added to the company that regularly provides the required material and in case of emergencies you can stop a project open another project and prioritize that one. 
And exceptional management that allows you to be 100% productive

Are there any areas for improvement or something Penji could have done differently?

Penji has exceeded my expectations. I cannot find anything negative to date. In situations where I have requested a change of designer, customer service has responded promptly, suggesting another professional more suitable for the project. Their flexibility and attention to the client is truly appreciable. Thanks to Penji, every challenge has been met with quick and effective solutions. I highly recommend!
Star Ratings
Overall rating: 5

Quality: 5

Cost: 4.5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of MainStreet Design

Describe what your company does in a single sentence.

We are a Digital Marketing and Web Development Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Design

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope covered: graphic and illustration design, wireframes, product pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Penji's design team has been instrumental in helping us grow our client base. Their ability to create visually stunning designs that resonate with our clients' target audiences has been a major factor in our success. The team's collaborative approach and willingness to go the extra mile have made them a pleasure to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our partnership with Penji was instrumental in our growth and success. Since our collaboration began, we have consistently delivered high-quality design projects for our clients, expanded our client base, and received industry recognition. The team's ability to quickly adapt to different brand styles and project requirements, combined with their exceptional communication skills, has made them an invaluable asset to our agency. 

As we look to the future, we are excited about the continued opportunities for growth and innovation that our partnership with Penji will bring.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

• Versatility: The team can handle a wide range of design projects, from branding and marketing materials to website design and social media graphics.
• Attention to detail: The designers pay close attention to even the smallest details, ensuring that our clients' projects are polished and professional.
• Communication: The team is excellent at communicating with our clients and keeping them updated on the progress of their projects.

Are there any areas for improvement or something Penji could have done differently?

We have nothing but positive experiences with Penji's design team. They have consistently exceeded our expectations and have been a valuable asset to our agency.

BACKGROUND

Please describe your company and position.

I am an executive at Aoba Japan International School

Describe what your company does in a single sentence.

We offer educational services that ranges from Kinder to High School education. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Create Marketing Materials

SOLUTION

How did you find Penji?

• Online Search
• Referral

Why did you select Penji over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are improving our brand through aligning ourselves with the same designs. The key deliverables included:

• Logo designs for a new service we are offering
• Creation of a more detailed brand guidelines document
• Creation of different collaterals, including illustrations and magazine designs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All requested projects were done professionally
• Suggestions from Penji were given thus having better results for different projects
• Finally able to proceed to improve the brand through useful collaterals made by the service 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Their communication is fast.
• The project would be submitted within one working business day.
• All request were made and revisions were make timely.
• Communication was done with a real designer, thus having better results for the designs requested.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

• We are working with different real designers, and each designer has different perspectives and ways to approach the situation, which gives us choices for designs we initially request.
• They follow instructions thoroughly all the while giving their suggestions (which is sometimes better than what is requested)
• Revisions requested are done immediately!

Are there any areas for improvement or something Penji could have done differently?

• Since we deal with real time designers, sometimes there are designers that cannot understand what we want, which is understandable
• Wish the communication tool is nor just chat, and there is a button on the website that gives us a choice to schedule a call with the designers so it's easier to explain what we want

BACKGROUND

Please describe your company and position.

I am the Owner of Bluestorm Studio, Inc

Describe what your company does in a single sentence.

We unlock your business potential and break free from stagnation with our tailored coaching and digital marketing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Generate graphics for several clients both online and in print.
• Design unique illustrations for a nationwide restaurant vendor.
• Photo retouch images of food to be used online and in signage and multiple print collateral pieces.

SOLUTION

How did you find Penji?

Referral

Why did you select Penji over others?

Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji delivers high-quality work on time and within budget was crucial for us. Penji exceeded our expectations in every aspect. Their team not only provided exceptional design services but also offered comprehensive project management, ensuring that every milestone was met promptly. The creative mock-ups they presented were inspiring and perfectly aligned with our vision. Their social media and brand content has helped us engage with my clients’ audience effectively. 
The well-designed dashboard they developed has become an integral part of our operations. We're incredibly satisfied with their services and would recommend them to anyone seeking reliable design solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Highly creative social media content, package design, digital signage, mock-ups for presentations and delivered on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very well, they have an amazing interface dashboard communication system that makes it clear and easy to work as a team on the deliverable(s)

What was your primary form of communication with Penji?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The turn-a-round and communication from the Project Managers and Reps.

Are there any areas for improvement or something Penji could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Head Of Growth of Tires Easy

Describe what your company does in a single sentence.

Since 2004, Tires Easy has revolutionized the tire-buying experience for thousands across the US. We don't just carry top-tier brands; we've curated a diverse range to ensure every driver finds their perfect match.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Get designs done faster.
• Pro Illustrations
• Branding

SOLUTION

How did you find Penji?

• Online Search
• Referral
• Other

Why did you select Penji over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The specifications for this project are an exact duplicate of the tire-type buying guide Ronvic just completed. The first tire-type buying guide was mainly for car tires. This one is for Crossover, SUV, and Light truck tires and will be added to these products on Walmart.ca. Images of the 4 heroes are attached to replace the highway, all-terrain, winter LT, and mud terrain images in the mock-up. 
Some features are exactly the same as in the other tire buying guide. Please ensure that the tire buying guide has the same look and feel as the other one so that we have a cohesive look for all our product listings on the retailer's website. They delivered the creatives in 24 hours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverables was very beneficial.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The deliverables were on time, and all revisions were delivered quickly.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their high level of talent.

Are there any areas for improvement or something Penji could have done differently?

No, I have been using Handy for years now. They are top-notch providers.

BACKGROUND

Please describe your company and position.

 I am the President of an advertising & marketing company 

Describe what your company does in a single sentence.

We are a marketing, advertising, and technology consulting firm that specializes in small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Website Designs
• Logo Designs
• Marketing Collateral

SOLUTION

How did you find Penji?

Online Search

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Penji is our preferred design partner, and they provide graphic design services to meet all of our agency's needs. These designs include logos/branding, web design, advertising layouts, brochures, marketing collateral, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All of our design needs have been met on time and at a budget that keeps our projects profitable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects are task-based, and deliverables are received daily. Communication is done through their platform, and sometimes there is a long delay in response.

What was your primary form of communication with Penji?

Email or Messaging App

What did you find most impressive or unique about this company?

The value for the cost of the service, when used effectively and efficiently, is excellent.

Are there any areas for improvement or something Penji could have done differently?

If you cancel your plan, you lose access to the platform and all of your designs. There are no API connections available, so there is no way to connect a storage platform. 

There is also no free plan, and you cannot pause your plan; you have to pay $99/month for a "pause" plan to have access to the platform and your designs. Not a great customer experience in that aspect.

BACKGROUND

Please describe your company and position.

I am the Chief of the company

Describe what your company does in a single sentence.

Freelance Design Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Penji to accomplish?

• Designs for my clients

SOLUTION

How did you find Penji?

mail

Why did you select Penji over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Penji were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Concept Development: 
   • Finalize animation concept and storyboard based on client’s geometric food pattern theme. 
2. Design and Artwork Preparation: 
   • Prepare and enhance provided photographs for animation use. 
3. Animation Creation: 
   • Develop a seamless, looping animation of the food patterns with a hovering camera effect. 
   • Animate the word "Decoration" with a focus on handwriting-style font and camera movement. 
4. Editing and Post-Production: 
   • Perform necessary editing for smooth transitions and visual quality enhancement. 
5. Delivery and Revisions: 
   • Provide the final animation in specified formats and resolutions. 
   • Include source files for potential client edits. 
   • Offer a set number of revisions based on client feedback. 

Key Deliverables: 

• Final animation video file(s) in required format and resolution. 
• Source files for client editing. 
• Revised versions based on client feedback.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Timely Project Completion: The project was completed well within the set timeline. Each phase, from concept development to final delivery, was executed efficiently, showcasing their exceptional time management skills. 
• High-Quality Animation: The final product was delivered in stunning high-resolution quality. The attention to detail, fluidity of motion, and overall visual appeal were beyond my expectations. This quality was echoed in the positive feedback I received from my audience. 
• Technical Precision: The team adhered strictly to the technical specifications, including the desired resolution, aspect ratio, and frame rate. Their technical expertise was evident in every aspect of the animation. 
• Client Satisfaction: I am more than satisfied with the end result. The process was seamless, with the team being receptive to feedback and making revisions that precisely aligned with my vision. 
• Viewer Engagement: The animation has been an absolute hit among my target audience, reflected in high engagement metrics such as views, likes, and shares, which surpassed our initial expectations. 
• Efficiency and Budget Management: The project was managed efficiently, respecting the set budget without compromising on quality. This level of professionalism and respect for client resources is commendable. 

In conclusion, Penji not only met but exceeded the goals we set out to achieve. The success of this project is a testament to their expertise, dedication, and customer-centric approach. I highly recommend their services to anyone seeking top-notch animation work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Penji demonstrated excellent project management, consistently delivering items on time and adhering to our agreed schedule. Their response to my needs was swift and effective. 

The time zone difference actually worked in my favor; I often posted questions or assignments in the evening, and by the next morning, they were ready, which was ideal for me. It's worth noting that they do not work on weekends.

What was your primary form of communication with Penji?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Penji was their remarkable efficiency and seamless process. The time zone difference worked to my advantage, allowing me to submit requests in the evening and receive results by the next morning. 

This rapid turnaround was not only convenient but also highly efficient for my workflow. Additionally, Penji's commitment to clear communication and customer satisfaction stood out. 

Their team's ability to understand and adapt to my specific needs, while maintaining a high standard of quality in their deliverables, was truly unique. This blend of speed, quality, and customer-centric approach made my experience with Penji exceptionally positive.

Are there any areas for improvement or something {provider_name} could have done differently?

While my overall experience with Penji was very positive, there are a couple of areas where there's room for improvement: 

• Weekend Availability: Although the weekday turnaround time was impressive, the lack of weekend support occasionally slowed down project momentum. Even limited availability or a smaller team during weekends could help maintain project flow, especially for time-sensitive tasks. 
• Advanced Video File Formats: While Penji provides basic formats like GIFs and PSDs, offering advanced video formats such as After Effects (AE) project files or Adobe Premiere Pro files could greatly benefit clients. These formats offer more flexibility for further editing and customization. 
• Coding and Scripting Options for Animations: Providing options for custom coding or scripting within animations (for instance, using JavaScript or HTML5 for web animations) could enhance the interactivity and functionality of the designs. This would be especially beneficial for clients looking to integrate animations into web or mobile platforms with specific interactive features. 
• 3D Animation Capabilities: Incorporating 3D animation services, if not already offered, could be a significant enhancement. Providing 3D model animations or motion graphics could cater to a broader range of client needs, especially in industries where 3D visualization is crucial. 
• Virtual Reality (VR) and Augmented Reality (AR) Formats: As VR and AR technologies become more prevalent, offering design and animation services in these formats could place Penji at the forefront of digital design innovation.