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Caffeine-fueled graphic/web design studio

Pen & Mug is a caffeine-fueled design studio cooking up engaging brand identities and silky-smooth websites for experience-driven businesses. We're a team of creative craftspeople who believe every detail matters and that great service is just as important as great results!

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Nashville, TN
  • Year founded
    Founded 2015
  • Languages
  • Timezones

1 Language that we service

  • English

10 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AET
Australia Eastern Time (AET)
IST
India Standard Time (IST)
GMT
Greenwich Mean Time (GMT)
CET
Central European Time (CET)
EET
Eastern European Time (EET)

1 Locations

  • Nashville , TN

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Pen & Mug offers competitive pricing with good value for cost, often fitting client budgets. Project costs vary, with some engagements around $800 to $10,000. Clients appreciate timely deliveries and effective communication, highlighting the company's flexibility and commitment to quality.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 24 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Pen & Mug Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Effective Project Management

      Clients praise Pen & Mug for their efficient project management. They are known for meeting deadlines, being proactive, and maintaining clear communication, ensuring smooth project flow and client satisfaction.

    • Responsive and Professional Team

      Clients appreciate the responsiveness and professionalism of Pen & Mug's team. They are described as attentive, communicative, and easy to work with, which enhances the overall client experience.

    • Positive Client Relationships

      The team at Pen & Mug is known for building strong, positive relationships with clients. Their personable approach and genuine interest in client success foster long-term partnerships.

    • Strong Branding and Design Expertise

      Pen & Mug excels in creating cohesive and polished branding and design solutions. Clients across industries appreciate their ability to translate ideas into visually appealing and professional designs, enhancing brand identity and engagement.

    • Flexibility and Adaptability

      Pen & Mug is praised for their flexibility in adapting to client schedules and evolving project needs. This adaptability is a key factor in maintaining strong client relationships and successful project outcomes.

    Pen & Mug Reviews

    Submit A Review
    All Filters

    Branding & Site Dev for Trust Operations Outsourcing Company

    • Branding Graphic Design Logo Web Design Web Development
    • $10,000 to $49,999
    • Apr. 2022 - Apr. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their fully capable and committed team was able to adapt the process to our evolving needs and keep us moving forward."

    Managing Director, Trust Management Network, LLC
    Ryan Phillips
    • Business services
    • Dallas, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug helped a trust operations outsourcing firm develop a WordPress website and organize its content structure. They also redesigned the client's branding, including their logo and sales materials.

    Design Services for Nonprofit Organization

    • Other Design
    • Less than $10,000
    • Dec. 2021 - Jan. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They professionally handled the timeline, budget, and communication."

    Co-Founder, Corner to Corner
    Will Acuff
    • Nonprofit
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    A nonprofit organization partnered with Pen & Mug to design their annual report. The team was responsible for the printed and digital versions of the product.

    Design Services for Entertainment Event Company

    • Other Design
    • Less than $10,000
    • June - Aug. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The positive attitude of Austin and his team in a stressful and limited time leading up to the event were impressive!"

    Director of Operations, Music City Grand Prix
    Kristen Moser
    • Arts, entertainment & music
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug provided design services for an entertainment event company. This included wayfinding signage, stage scrims, sponsorship materials, and marketing assets.

    Website Redesign for Nonprofit Private School

    • Web Design
    • Less than $10,000
    • Mar. - May 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They had a good sense of aesthetics and design along with the necessary technical expertise."

    CEO & CFO, Nonprofit Private School
    David Allison
    • Education
    • Irvine, California
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug provided web design services for a nonprofit private school. Their main task was to clean up and update the client's existing website, making sure it conforms to the client's new brand standards. 

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    31
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    March 20, 2025

    Business Entity

    Business Entity Name Pen & Mug, LLC
    Source Tennessee Secretary of State
    Jurisdiction of Formation Tennessee
    Date of Formation February 26, 2018
    Status Active
    Last Updated March 3, 2023
    ID 000949106

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated March 31, 2023
    Learn More About The Clutch Verification Process

    Locations (1)

    2 - 9

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