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Caffeine-fueled graphic/web design studio

Pen & Mug is a caffeine-fueled design studio cooking up engaging brand identities and silky-smooth websites for experience-driven businesses. We're a team of creative craftspeople who believe every detail matters and that great service is just as important as great results!

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Nashville, TN
  • Year founded
    Founded 2015
  • Languages
  • Timezones

1 Language that we service

  • English

10 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AET
Australia Eastern Time (AET)
IST
India Standard Time (IST)
GMT
Greenwich Mean Time (GMT)
CET
Central European Time (CET)
EET
Eastern European Time (EET)

1 Locations

  • Nashville , TN

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Pen & Mug offers competitive pricing with good value for cost, often fitting client budgets. Project costs vary, with some engagements around $800 to $10,000. Clients appreciate timely deliveries and effective communication, highlighting the company's flexibility and commitment to quality.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 24 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Pen & Mug Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Flexibility and Adaptability

      Pen & Mug is praised for their flexibility in adapting to client schedules and evolving project needs. This adaptability is a key factor in maintaining strong client relationships and successful project outcomes.

    • High-Quality Deliverables

      The firm consistently delivers high-quality work that receives positive feedback from clients and their stakeholders. Their designs are noted for being both aesthetically pleasing and functionally effective.

    • Positive Client Relationships

      The team at Pen & Mug is known for building strong, positive relationships with clients. Their personable approach and genuine interest in client success foster long-term partnerships.

    • Effective Project Management

      Clients praise Pen & Mug for their efficient project management. They are known for meeting deadlines, being proactive, and maintaining clear communication, ensuring smooth project flow and client satisfaction.

    • Creative Solutions with Strategic Insight

      Clients value Pen & Mug's creativity combined with strategic insight. They are adept at crafting unique and engaging designs that align with client goals and market trends, providing a competitive edge.

    Pen & Mug Reviews

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    All Filters

    Design Projects for Sales Technology Platform

    • Other Design
    • $10,000 to $49,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "No matter where my career takes me, Pen & Mug will come along."

    Director of Content Marketing, Ambition
    Mari Klotzbach
    • Software
    • Nashville, Tennessee
    • 51-200 Employees
    • Online Review 
    • Verified

    Pen & Mug provides content marketing for a sales technology platform. They're essentially the client's go-to for their design needs, such as events, branding, case studies, and more. 

    Branding, Web Dev & Direct Mktg for Historical Bed and Breakfast

    • Branding Direct Marketing Other Digital Marketing Web Design Web Development
    • Confidential
    • Feb. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They really care about the client and are very passionate about what they do."

    Owner, The NashVilla
    Patricia Gross
    • Hospitality & leisure
    • Nashville, Tennessee
    • Phone Interview 
    • Verified

    A historical bed and breakfast hired Pen & Mug to develop their logo, tagline, and overall brand. The team also developed the client’s website and helped promote the establishment to potential clients.

    Web Development for Restaurant

    • Web Development
    • Less than $10,000
    • Mar. - June 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I don’t think there’s anything they can improve on — we had a good experience working with them."

    Owner, ZZA Pizza + Salad
    Tim Schulenburg
    • Consumer Products
    • Bee Cave, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A pizza restaurant hired Pen & Mug to provide web development. They created the platform from scratch, including backend work with food delivery platforms and the project's ideation, creation, and execution.

    Marketing Collateral & UI/X Design for Insurance Marketplace

    • Advertising UX/UI Design
    • $10,000 to $49,999
    • June 2021 - Mar. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The team was highly responsive to emails and always amiable to every call."

    CMO, Mployer Advisor
    Aaron Clifford
    • Advertising & marketing
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    An insurance marketplace engaged with Pen & Mug for marketing collaterals and UI/UX design. The team structured a project plan, analyzed the project requirements, and provided a computation with explanations.

    Logo Design for Education Organization

    • Branding
    • Less than $10,000
    • Feb. - Mar. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was exceedingly pleased with them. They blew it out of the water."

    Owner, The IEP Mom
    Tiffany Acuff
    • Education
    • Nashville, Tennessee
    • 1-10 Employees
    • Phone Interview 
    • Verified

    An educational organization needed help with branding. Pen & Mug applied some questionnaires to design the logo from scratch, and they delivered it along with a website banner.

    Web Design & Branding for Pharmaceutical Product Brand

    • Branding Marketing Strategy Other Design Web Development
    • $10,000 to $49,999
    • May 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I’m impressed by Pen & Mug’s approachable professionalism."

    Head of Marketing & Design, Ask Joe DiMatteo
    Tyler Andrews
    • Pharmaceuticals
    • Oakmont, Pennsylvania
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Pen & Mug is helping a pharmaceutical brand redesign their website, creating a custom  Squarespace template. The team modernized the site, redesigned the logo, and rebuilt the design language.

    Branding & Marketing for Nonprofit Wellness Organization

    • Branding Graphic Design Other Digital Marketing Web Design
    • Confidential
    • Jan. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They spent a great deal of time learning who we are and what we do before we even chose them as our partners."

    Director of Marketing & Comms, Nonprofit Organization
    Meghan Lamb
    • Non-profit
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 

    Pen & Mug provides marketing and branding services for a nonprofit wellness organization. The team creates a comprehensive brand guide, PR, print and digital campaign materials, and a website.

    Web Design & Development for Nonprofit Research Organization

    • Branding Web Design Web Development
    • Less than $10,000
    • Apr. - July 2023
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0
    "They are a young group, but they come from a Fortune 50 background and can deliver impressive results."
    Founder, The Tiger Den Group
    Reno Thompson
    • Non-profit
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 

    A nonprofit research organization hired Pen & Mug to design and develop a website to display their work and track members, donors, and corporate supporters.

    Shopify Dev, Branding & Graphic Design for Tabletop Game Co

    • Branding E-Commerce Development Graphic Design
    • $10,000 to $49,999
    • June 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Pen & Mug truly feels like part of our team."
    Chief Creative Officer, Tabletop Game Publisher
    Anonymous
    • Gaming
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug has built a Shopify e-commerce website for a tabletop game publisher. The team has designed the client's visual identity and logo and offered graphic design, motion graphics, and photography services.

    Branding, Web Design, Marketing & SEO for Towing Company

    • Branding Other Marketing Search Engine Optimization Web Design
    • $10,000 to $49,999
    • Dec. 2020 - Aug. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We were completely satisfied with the overall project."

    Owner, Speedy G Towing
    Eddie
    • Transportation
    • Schaumburg, Illinois
    • 11-50 Employees
    • Online Review 
    • Verified


    Pen & Mug crafted a brand identity, including logos and custom iconography, for a towing company. The team also designed a website and created marketing materials for the client and helped them with SEO.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    31
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    March 20, 2025

    Business Entity

    Business Entity Name Pen & Mug, LLC
    Source Tennessee Secretary of State
    Jurisdiction of Formation Tennessee
    Date of Formation February 26, 2018
    Status Active
    Last Updated March 3, 2023
    ID 000949106

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated March 31, 2023
    Learn More About The Clutch Verification Process

    Locations (1)

    2 - 9

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