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Caffeine-fueled graphic/web design studio

Pen & Mug is a caffeine-fueled design studio cooking up engaging brand identities and silky-smooth websites for experience-driven businesses. We're a team of creative craftspeople who believe every detail matters and that great service is just as important as great results!

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Nashville, TN
  • Year founded
    Founded 2015
  • Languages
  • Timezones

1 Language that we service

  • English

10 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AET
Australia Eastern Time (AET)
IST
India Standard Time (IST)
GMT
Greenwich Mean Time (GMT)
CET
Central European Time (CET)
EET
Eastern European Time (EET)

1 Locations

  • Nashville , TN

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Pen & Mug offers good value for cost, with clients noting reasonable pricing and high-quality deliverables. Specific project costs vary, but a client indicated spending around $5,000 for comprehensive website and branding services. Overall, they are praised for responsiveness and effective project management.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 25 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Pen & Mug Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Exceptional Branding and Design Expertise

      Pen & Mug is praised for their proficiency in branding and design, delivering visually appealing and professional work. Clients appreciate their creativity and ability to translate ideas into compelling designs, often exceeding expectations.

    • Comprehensive Service Offerings

      Pen & Mug offers a wide range of services, from web design and branding to marketing materials and social media content. This versatility is highly valued by clients seeking comprehensive creative solutions.

    • Responsive and Client-Focused Service

      The company is consistently described as responsive, communicative, and attentive to client needs. They are proactive in managing projects and often deliver work ahead of schedule, ensuring a smooth collaboration.

    • Effective Project Management

      Clients commend Pen & Mug for their project management skills, noting their ability to meet deadlines and adapt to changing project scopes. They maintain clear communication and provide regular updates, fostering a seamless workflow.

    • Areas for Improvement: Task Follow-Up

      A minor area for improvement noted is the need for occasional follow-up on tasks. While not a major issue, ensuring timely task completion could enhance client satisfaction.

    • Positive Client Feedback and Testimonials

      Clients consistently provide positive feedback, highlighting Pen & Mug's professionalism, creativity, and commitment to delivering high-quality results. Many express a desire to continue working with them on future projects.

    Pen & Mug Reviews

    Submit a Review
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    Services
    Project cost

    Branding for Tech Startup

    • Branding
    • Less than $10,000
    • Jan. - Mar. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It was an amazing process that hit all our deadlines and targets."

    Founder, the better MENU
    Dan Burkard
    Verified
    • Food & Beverages
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    A tech startup hired Pen & Mug for branding services. The team designed the client's website's landing pages and created their brand identity, including the logo, colors, and fonts. 

    Design Projects for Sales Technology Platform

    • Other Design
    • $10,000 to $49,999
    • Oct. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "No matter where my career takes me, Pen & Mug will come along."

    Director of Content Marketing, Ambition
    Mari Klotzbach
    Verified
    • Software
    • Nashville, Tennessee
    • 51-200 Employees
    • Online Review 
    • Verified

    Pen & Mug provides content marketing for a sales technology platform. They're essentially the client's go-to for their design needs, such as events, branding, case studies, and more. 

    Branding, Web Dev & Direct Mktg for Historical Bed and Breakfast

    • Branding Direct Marketing Other Digital Marketing Web Design Web Development
    • Confidential
    • Feb. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They really care about the client and are very passionate about what they do."

    Owner, The NashVilla
    Patricia Gross
    Verified
    • Hospitality & leisure
    • Nashville, Tennessee
    • Phone Interview 
    • Verified

    A historical bed and breakfast hired Pen & Mug to develop their logo, tagline, and overall brand. The team also developed the client’s website and helped promote the establishment to potential clients.

    Web Development for Restaurant

    • Web Development
    • Less than $10,000
    • Mar. - June 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I don’t think there’s anything they can improve on — we had a good experience working with them."

    Owner, ZZA Pizza + Salad
    Tim Schulenburg
    Verified
    • Consumer Products
    • Bee Cave, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    A pizza restaurant hired Pen & Mug to provide web development. They created the platform from scratch, including backend work with food delivery platforms and the project's ideation, creation, and execution.

    Marketing Collateral & UI/X Design for Insurance Marketplace

    • Advertising UX/UI Design
    • $10,000 to $49,999
    • June 2021 - Mar. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The team was highly responsive to emails and always amiable to every call."

    CMO, Mployer Advisor
    Aaron Clifford
    Verified
    • Advertising & marketing
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    An insurance marketplace engaged with Pen & Mug for marketing collaterals and UI/UX design. The team structured a project plan, analyzed the project requirements, and provided a computation with explanations.

    Logo Design for Education Organization

    • Branding
    • Less than $10,000
    • Feb. - Mar. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was exceedingly pleased with them. They blew it out of the water."

    Owner, The IEP Mom
    Tiffany Acuff
    Verified
    • Education
    • Nashville, Tennessee
    • 1-10 Employees
    • Phone Interview 
    • Verified

    An educational organization needed help with branding. Pen & Mug applied some questionnaires to design the logo from scratch, and they delivered it along with a website banner.

    Web Design & Branding for Pharmaceutical Product Brand

    • Branding Marketing Strategy Other Design Web Development
    • $10,000 to $49,999
    • May 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I’m impressed by Pen & Mug’s approachable professionalism."

    Head of Marketing & Design, Ask Joe DiMatteo
    Tyler Andrews
    Verified
    • Pharmaceuticals
    • Oakmont, Pennsylvania
    • 11-50 Employees
    • Phone Interview 
    • Verified

    Pen & Mug is helping a pharmaceutical brand redesign their website, creating a custom  Squarespace template. The team modernized the site, redesigned the logo, and rebuilt the design language.

    Branding & Marketing for Nonprofit Wellness Organization

    • Branding Graphic Design Other Digital Marketing Web Design
    • Confidential
    • Jan. 2024 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They spent a great deal of time learning who we are and what we do before we even chose them as our partners."

    Director of Marketing & Comms, Nonprofit Organization
    Meghan Lamb
    • Non-profit
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 

    Pen & Mug provides marketing and branding services for a nonprofit wellness organization. The team creates a comprehensive brand guide, PR, print and digital campaign materials, and a website.

    Web Design & Development for Nonprofit Research Organization

    • Branding Web Design Web Development
    • Less than $10,000
    • Apr. - July 2023
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0
    "They are a young group, but they come from a Fortune 50 background and can deliver impressive results."
    Founder, The Tiger Den Group
    Reno Thompson
    • Non-profit
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 

    A nonprofit research organization hired Pen & Mug to design and develop a website to display their work and track members, donors, and corporate supporters.

    Shopify Dev, Branding & Graphic Design for Tabletop Game Co

    • Branding E-Commerce Development Graphic Design
    • $10,000 to $49,999
    • June 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "Pen & Mug truly feels like part of our team."
    Chief Creative Officer, Tabletop Game Publisher
    Anonymous
    Verified
    • Gaming
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug has built a Shopify e-commerce website for a tabletop game publisher. The team has designed the client's visual identity and logo and offered graphic design, motion graphics, and photography services.

    Showing 21-30 of 35 Reviews

    Services provided

    • SEO
    • Web Development
    • Pay Per click
    • Web design

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    32
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    May 20, 2025

    Business Entity

    Business Entity Name Pen & Mug, LLC
    Source Tennessee Secretary of State
    Jurisdiction of Formation Tennessee
    Date of Formation February 26, 2018
    Status Active
    Last Updated March 3, 2023
    ID 000949106

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated March 31, 2023
    Learn More About The Clutch Verification Process

    Locations (1)

    1221 Division Street NashvilleTN, United States 37203

    2 - 9

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