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Caffeine-fueled graphic/web design studio

Pen & Mug is a caffeine-fueled design studio cooking up engaging brand identities and silky-smooth websites for experience-driven businesses. We're a team of creative craftspeople who believe every detail matters and that great service is just as important as great results!

  • Min project size
    $10,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Locations
    Nashville, TN
  • Year founded
    Founded 2015
  • Languages
  • Timezones

1 Language that we service

  • English

10 Timezones that we service

CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
MST
Mountain Standard Time (MST)
PST
Pacific Standard Time (PST)
ACT
Australia Central Time (ACT)
AET
Australia Eastern Time (AET)
IST
India Standard Time (IST)
GMT
Greenwich Mean Time (GMT)
CET
Central European Time (CET)
EET
Eastern European Time (EET)

1 Locations

  • Nashville , TN

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Pen & Mug offers good value for cost, with clients noting reasonable pricing and high-quality deliverables. Specific project costs vary, but a client indicated spending around $5,000 for comprehensive website and branding services. Overall, they are praised for responsiveness and effective project management.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 25 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Pen & Mug Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Strong Client Relationships

      Pen & Mug is noted for building strong, collaborative relationships with clients. They are seen as an extension of the client's team, often contributing to a positive and enjoyable working environment.

    • Areas for Improvement: Task Follow-Up

      A minor area for improvement noted is the need for occasional follow-up on tasks. While not a major issue, ensuring timely task completion could enhance client satisfaction.

    • Effective Project Management

      Clients commend Pen & Mug for their project management skills, noting their ability to meet deadlines and adapt to changing project scopes. They maintain clear communication and provide regular updates, fostering a seamless workflow.

    • Responsive and Client-Focused Service

      The company is consistently described as responsive, communicative, and attentive to client needs. They are proactive in managing projects and often deliver work ahead of schedule, ensuring a smooth collaboration.

    • Exceptional Branding and Design Expertise

      Pen & Mug is praised for their proficiency in branding and design, delivering visually appealing and professional work. Clients appreciate their creativity and ability to translate ideas into compelling designs, often exceeding expectations.

    • Comprehensive Service Offerings

      Pen & Mug offers a wide range of services, from web design and branding to marketing materials and social media content. This versatility is highly valued by clients seeking comprehensive creative solutions.

    Pen & Mug Reviews

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    Project cost

    Website Revamp & Graphic Design for Religious Institution

    • Graphic Design Web Design Web Development
    • Less than $10,000
    • May - Aug. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "No matter what we threw at them, they responded with enthusiasm."

    President & Director of Operations, Operation Andrew Group
    Linda Leathers & Ginger Gaines
    Verified
    • Nonprofit
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug revamped the website of a religious institution and consolidated their three existing entities into one platform. They also created pages for their new initiative and provided graphic design support.

    Branding & Packaging Design for Knitting Supplies Company

    • Branding Graphic Design Logo Packaging Design
    • Less than $10,000
    • Apr. - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their creativity, talent, customer service, and expertise are top-notch!"

    Owner, Knitting In The Good
    Erica Hundley
    Verified
    • Retail
    • Goodlettsville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    A knitting supplies company hired Pen & Mug to design their brand identity and packaging. The team created visual branding assets and developed guidelines for the client. They also created a packaging template.

    Graphic Design for Software Consultancy

    • Graphic Design
    • Less than $10,000
    • Jan. - Apr. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Pen & Mug were so easy to work with."

    Marketing Manager, Software Consultancy
    Anonymous
    Verified
    • Software
    • Chicago, Illinois
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug was hired by a software consulting firm for their graphic design services. The team was tasked with creating visual assets for the client's homepage. They also created animated headers and icons.

    Website Redesign & Development for Event Planning Company

    • Graphic Design Other Marketing UX/UI Design Web Design Web Development
    • Confidential
    • Dec. 2022 - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The team was super easy and fun to work with."

    Executive, Simply Golden Events
    Anonymous
    Verified
    • Other Industry
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug revamped an event planning company's website. The team redesigned the site, which included branding work, a change in the overall look and feel, a content overhaul, and writing copy. 

    Pitch Deck for Nonprofit Conservancy

    • Branding Content Writing Services Graphic Design
    • Confidential
    • Dec. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We were impressed with the level of professionalism combined with the lovely sense of humor and way of collaborating!"

    Sr Director of Donor Engagement, Centennial Park Conservancy
    Wendy Buntin
    Verified
    • Nonprofit
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug created a pitch deck for a nonprofit conservancy and helped them convey their complex mission in a clear and understandable way.

    Branding, Web Design, & Marketing for Organizing Company

    • Branding
    • Confidential
    • Sep. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're the professionals and we trusted them to run with the project."

    Founder & Co-Owner, Empower. Professional Organizing
    Jennifer Klawitter
    Verified
    • Other Industry
    • Brandon, South Dakota
    • 1-10 Employees
    • Online Review 
    • Verified

    An organizing, packing, and cleaning services company partnered with Pen & Mug to do a complete re-branding of their image, website, and marketing. 

    Graphic Design & Website Management for Broadcast Media Firm

    • Other Design Web Design Web Development
    • $10,000 to $49,999
    • Mar. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "There are times we need items to be tweaked, completely designed, or redesigned on the fly, and they get it done."

    Sponsorship Sales & Marketing, Tuned In Broadcasting, LLC.
    Tich McWilliams
    Verified
    • Media
    • Nashville, Tennessee
    • 11-50 Employees
    • Online Review 
    • Verified

    Pen & Mug provides branding, graphic design, and website management services for a broadcast media firm. They've designed the client's logo, event website, marketing assets, signage, and festival merchandise.

    Web Dev & Digital Marketing for Nutrition Therapy Company

    • Other Digital Marketing
    • Confidential
    • May 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Pen & Mug has truly been great to work with and they have been very quick to respond to feedback."

    Executive, Sylvan Health
    Anonymous
    Verified
    • Healthcare
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug has developed and designed a website for a nutrition therapy company. They have also provided ongoing digital marketing support, which included creating print and online posts, SMM, and blog writing.

    Brand Collateral Design for Organizational Consulting Firm

    • Other Design
    • Less than $10,000
    • May - Sep. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They sought feedback and input, were responsive and friendly, and made the entire project fun and interesting."

    Co-Founder, Realize
    Shelly Setzer
    Verified
    • Consulting
    • Denver, Colorado
    • 1-10 Employees
    • Online Review 
    • Verified

    Pen & Mug designed an organizational consulting firm's brand collateral, including contract and handout templates, presentation decks, and LinkedIn post graphics. They conduct weekly meetings for feedback.

    Rebranding for Music Band

    • Branding
    • Less than $10,000
    • Apr. - Aug. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their creativity was able to bring exactly what we were looking to achieve and beyond to life!"

    Band Member & Brand Manager, Young in a Million
    Alex Hayden
    Verified
    • Arts, entertainment & music
    • Nashville, Tennessee
    • 1-10 Employees
    • Online Review 
    • Verified

    A Pen & Mug helped a music brand with rebranding. They collaborated on logos and fonts, full album designs for CDs, vinyl, shirts, and other merchandise, promoting a nostalgic 80's edge. 

    Showing 11-20 of 35 Reviews

    Services provided

    • SEO
    • Web Development
    • Pay Per click
    • Web design

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    32
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    May 20, 2025

    Business Entity

    Business Entity Name Pen & Mug, LLC
    Source Tennessee Secretary of State
    Jurisdiction of Formation Tennessee
    Date of Formation February 26, 2018
    Status Active
    Last Updated March 3, 2023
    ID 000949106

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated March 31, 2023
    Learn More About The Clutch Verification Process

    Locations (1)

    1221 Division Street NashvilleTN, United States 37203

    2 - 9

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