PEARL

BACKGROUND

Please describe your company and your position there.

Hotel/ accomodation with our own self designed activities for our travellers/guests

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PEARL ORGANISATION, and what were your goals?

to create a new website seperate from wix

SOLUTION

How did you select this vendor and what were the deciding factors?

Via Wix.com - thinking they were reliable They were the first to respond with seemingly a nice offer

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

No - I have no time for this as it never really came to be, They do the domain authority & backlinks often but I am pretty sure others can do a better job on that. They wanted to make me a new website seperate from wix as this was better. Still nothing clear has been received. Also no app or anything.

How many people from the vendor's team worked with you, and what were their positions?

like 4 or 5 people They constantly shift. Who knows what they do in real life... Shivangi and another person.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Really really bad. They do not deliver what they promise for web or app design. Still nothing at all. Hand me my project over please so I can go elsewhere!!

Describe their project management style, including communication tools and timeliness.

Very manipulative, pressing, pushy

What did you find most impressive or unique about this company?

The fact that they are super pressing, have tons of people ready that without any invitation start to text & introduce themselves - all with very aggressive upselling techniques.

Are there any areas for improvement or something they could have done differently?

Be less pressing, pushy and manipulative and be more real and transparent about the rates and project provided