Peak Options

A consultancy firm operating in East African region to render expert service in knowledge management, social media support and marketing, digitisation, documentation and training.

Our services converge Information Management (IM), Knowledge Management (KM) and Strategic learning. We are committed to providing our customers with exceptional service while offering our partners and employees the best training

We begin each assignment with a preliminary assessment and one-on-one with our client to understand the scope of work. We believe that our solutions in Knowledge Management, Information processing, Records Management, Training, Social Media Support and Digital Marketing should not only clearly address business objectives but should be compatible with the prevailing cultural and technological enablers of the organization.

Tools and techniques that we recommend for Knowledge Management are generally supportive of communication, collaboration, content creation, content management, adaptation, e-learning and artificial intelligence.

Our key tasks in KM involves identification of processes and tools to close knowledge gaps, development of intelligence-gathering mechanisms, involvement of all staff in looking for ideas, formalising the process of capturing and transferring knowledge, valuing and transferring tacit knowledge across the organisation through modern techniques of socialisation.