Outsourcing Business Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of Finastra

Describe what your company does in a single sentence.

We provide international financial services that help individuals and businesses manage payments and money transfers across different markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsourcing Business Solutions to accomplish?

• Take over routine bookkeeping and reconciliation work from our internal team.
• Improve the accuracy and consistency of our financial records.
• Give our management team more reliable financial information for monthly reporting.

SOLUTION

How did you find Outsourcing Business Solutions?

Online Search

Why did you select Outsourcing Business Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Outsourcing Business Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outsourcing Business Solutions took responsibility for a significant portion of our day-to-day accounting support. They first reviewed our existing bookkeeping processes and identified areas where transactions were being handled manually or inconsistently.

Their work included transaction categorization, account reconciliation, bookkeeping, financial record maintenance, and preparation of information needed for our regular reporting. They also helped organize supporting documentation so our internal finance team could retrieve information more easily.

The key deliverables included updated bookkeeping records, reconciled accounts, organized financial documentation, and recurring financial reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our monthly financial close became more organized, and we had fewer outstanding reconciliation items to resolve internally. The finance team also spent less time chasing transaction records and correcting routine bookkeeping issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was dependable. They established a clear workflow at the beginning and maintained communication throughout the engagement. When we had questions about particular transactions, they responded quickly and explained how they had handled them.

What was your primary form of communication with Outsourcing Business Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to detail. They weren't simply processing transactions; they took the time to understand how our payment operations worked and how different transaction types should be recorded.

Are there any areas for improvement or something Outsourcing Business Solutions could have done differently?

One improvement would be having a more detailed dashboard for tracking the status of accounting tasks in real time.