Outsource Argentina LLC

BACKGROUND

Please describe your company and your position there.

I've been Senior PM at the company for the past 5 years. The company was created in 2007 and offered mostly database driven application development until the beginning of this year when we moved into web development for one of our biggest cients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina, and what were your goals?

We had a sudden influx of WordPress development and support requests from one of our biggest clients. They wanted us to support, maintain and upgrade 80 funeral sites. We needed a helping hand from an experienced team at an affordable cost. We found Outsource Argentina through word of mouth and started a collaboration. They have not only fulfilled that need but also helped in the development of a whole new web product for the funeral industry which we intend to market and sell in 2023.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were highly recommended and we got a very good impression in our first meeting. Their COO was the main contact and that made us feel valued. They showed similar work done in WordPress for other clients, the portfolio showed beautiful designs which was a big plus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to develop a brand new product for the Funeral Industry that included a Burials and Cremations e-commerce application, marketing sites, integration with an existing obituaries platform and an existing cost estimations tool. We had 80 sites to support, maintain and upgrade. Technologies used: WordPress (including multiple plugins), WooCommerce, PHP, and Gravity Forms).

How many people from the vendor's team worked with you, and what were their positions?

I had contact mainly with their COO at the beginning, and then with the senior PM assigned to our project. I did not have direct contact with the analysts, developers or designers but know that at least 6 other resources were part of the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general, the work relationship is great. They are quick to respond to emails, always available for meetings, highly responsive when issues arise. They provide consulting services beyond what's required. They adivised us on the use of third party software that we needed for online signatures.

An example of extraordinary results is the fact that they delivered the Cremations website well in advance of the deadline and it included features that we were not expecting until Phase II of development. We cannot share the links to these sites because we work under NDAs with the end clients.

Describe their project management style, including communication tools and timeliness.

They adapted to our project management style. We use JIRA (agile methogologies with 2 week sprints), Skype, Zoom and Google Drive. They invoice us through Odoo. They are very good at keeping boards updated and lines of communication open.

What did you find most impressive or unique about this company?

We had previous experience with teams abroad and some issues we faced were the holidays and the time difference. With Outsource Argentina we share the same time zone and they adapt to our holidays so that we are fully supported on business days.

Are there any areas for improvement or something they could have done differently?

I think that they are growing very fast and doing their best to service all their old and new clients. I've heard they are hiring new resources to catch up. Hope the new staff members are as good as the current ones.

BACKGROUND

Please describe your company and your position there.

I'm the Operation Managers of a software development company. We offer learning solutions for the regulated industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina?

We needed to find qualified UX/UI designers to help in the redesign of our learning suite of products. Our main goal was to find a senior professional with experience designing software products.

SOLUTION

How did you select this agency and what were the deciding factors?

We contacted Outsource Argentina online and immediately receive response. We coordinated a meeting to understand their services and pricing structures which were aligned to our needs.

Describe the project in detail and walk through the stages of the project.

They provide us 1 Product Designer that join our agile team made of developers, product owners and testers on a redesign of our lms suite of products.

Describe the recruitment process in detail.

On day one we discussed our needs for an UX/UI designer and they were very receptive to our requirements. Immediately they started the search and came with a list of possible candidates classified by level of expertise and experience. Not only that, but also provide the candidates portfolio which made a huge difference helping us on decide which candidates aligns better with our needs. The Outsource Argentina team also take their time to interview the candidates before submitted to us and made wise recommendations to our team to facilitate the recruitment process. On a timeframe of 2 weeks we were able to successfully identified the candidate that meet our requirements.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With Outsource Argentina support we were able to find the correct Product designed resource we were looking for with the experience and professionalism were expecting for this position.

How effective was the workflow between your team and theirs?

The were very responsive and receptive to our needs which help us save time on finding the correct resource.

What did you find most impressive or unique about this company?

They high-level quality of services and professionalism looking for the correct resource.

Are there any areas for improvement or something they could have done differently?

No, everything was excellent

BACKGROUND

Please describe your company and your position there.

We are a real estate company that markets developments, sales, rentals and marketing. I am co-founder and Chief Sales Officer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina, and what were your goals?

We neede to have a website that shows all the properties that we offer from out real estate agency and that can be connected to a managemnt system that would allow us to manage the sales process. That is why we decided to hire Outsource Argentina for web development services and implementation of an internal management sytem.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to work with OA since they proved to have a very professional profile, and they advised us in the first meeting what the pain points that we had to change in order to have a site according to the currente market.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial meeting where we told him the pain point that the company was going throug. The strategy of what we needed to change on the website and an internal management system that allowos us, wiht a sales CRM linked to the lead on the website, was defined.

How many people from the vendor's team worked with you, and what were their positions?

We work together with a project manger, a web designer, and a Odoo analyst, wiht whom we worked for a month on the star-up of the web and the implementatio of system.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In a few month after putting everything to work, we have a many visits and better control of the sales opportunities that we generate form the website. Almost 30% more visits to the website portal that leave us a follow-up in the CRM of our, a wbesite that responisrve to mobiles and that allows us to reach more customers.

Describe their project management style, including communication tools and timeliness.

The team always responded promptly in all meetings and in all project deliverables

What did you find most impressive or unique about this company?

The owners and part of the team were present

Are there any areas for improvement or something they could have done differently?

I think everything went very well, I would not change anything

BACKGROUND

Please describe your company and your position there.

I´m Director of a Scientific and Technological Centre in provinces of Salta and Jujuy, Argentina representing 10 Research Institutes of Science related to National Universities of Salta an Jujuy and the National Research Council of Science of Argentina

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina, and what were your goals?

We hired Outsource Argentina for the development of a web-based platform (Environmental Web Viewer) that provides a solution to the requirements raised by the Secretary of Environment and Sustainable Development of the Province of Salta.

We proposed to develop and implement a virtual data platform to condense and systematize the environmental information generated by the different actors involved in the territorial intervention and/or conservation processes in the province of Salta.

SOLUTION

How did you select this vendor and what were the deciding factors?

We already had previous experience of working with the company that had provided an efficient and effective solution to a demand that we had within the framework of another research project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This development constitutes a technical tool for different areas of the government and companies linked to activities that involve territorial interventions. All environmental information surveyed is validated by specialists and is freely accessible, to prevent environmental data collection and registration activities from being repeated indefinitely; but it also allows sharing, integrating, transferring and adding information to a common and dynamic database that provides the intervening actors (state, science institutions and companies) environmental information with a scientific and technical basis, contributing to the development of territorial interventions in a sustainability context. All the information uploaded to the Viewer can be used to carry out inspections, controls and design of more effective land use planning policies.

Project steps:

1. Survey and analysis of requirements
2. Preparation of the process manual
3. System interface design and user experience (UI/UX)
4. Development of modifications and new modules of the environmental viewer

The base module has been developed in PHP language and MySql database engine, for which the modifications and new functionalities will be developed in the same technology. The GIS engine that will be used is Open Gis Lab.

All the technologies used are Open Source that do not require operating on licensed operating systems for their operation, thus making the project sustainable over time.

How many people from the vendor's team worked with you, and what were their positions?

There were 7 people in the project includind 2 project managers, 1 senior developer, 1 senior programmer and 3 assistans

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The scientific system, companies, and consultants have generated over a long time a gigantic volume of information linked to territorial interventions in the region. Its systematization will make it possible to take advantage of the information generated by specialists and not replicate it or incur registration errors by non-specialists.

Describe their project management style, including communication tools and timeliness.

The modifications were made, based on the survey and the reengineering of the processes, contemplating the modifications to the system interfaces and their redesign, taking into account the user experience. These tasks include programming activities and performance testing. We hold face-to-face meetings with the team and daily communications by email, chats and virtual meetings.

What did you find most impressive or unique about this company?

We had permanent access to all stages of project development and direct communication with the entire work group and they were always willing to make the changes proposed by our team of professionals.

Are there any areas for improvement or something they could have done differently?

We have no suggestions for improvements.

BACKGROUND

Please describe your company and your position there.

ISICANA is a binational center that offers English courses for all ages. My position in the institution is to perform Community and Cultural Manager tasks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina, and what were your goals?

Our website and fee payment system were created 8 years ago and had become outdated. Since we didn't find a company to help us with this project, we hired Outsource Argentina to develop the spaces we needed as an institution. Our recent project is a online fee management system and App for students.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for developers willing to follow the requirements that were needed. This company had the creativity and a team prepared to develop it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meating to discuss our goals and objetives. From there, Outsource Argentina's Team had a descriptible meting with every area to contemplate each funtion, payments, website, needs, among other. After that, they delivered their work progress to evaluate and to put into action.

How many people from the vendor's team worked with you, and what were their positions?

Our executive director was our main point of contact throughout the process. There were also 3 fee payment system developers, 2 website developers and 6 fee management system and App developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our systems and website, we saw a 90% growth in communication through our website and 70% of people making digital payments. Also an organized and easy to interpret student data management.

Describe their project management style, including communication tools and timeliness.

We have collections every day and we make an updated statement of academic status, attendance, grades obtained and visitor statistics. Each piece of information obtained allows us to manage exam permits, a marketing strategy for a new year of management and the number of students or parents who trust in our service.

What did you find most impressive or unique about this company?

They have given us systems that are easy to manage and with the possibility of adding new functionalities.

Are there any areas for improvement or something they could have done differently?

We know that there is always something to improve and to learn from the other. In our case, we are growing together and learning from each process.

BACKGROUND

Please describe your company and position.

I am the founder of Dealscribe

Describe what your company does in a single sentence.

Research and analysis on financial documents

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsource Argentina LLC to accomplish?

• to hire a research team in Argentina

SOLUTION

How did you find Outsource Argentina LLC?

linkedin

Why did you select Outsource Argentina LLC over others?

Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

Identify and recruit research team based on very specific criteria and handle all aspects of employment/contracting for the team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team hired on time and inline with our budget and expectations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were highly responsive.

What was your primary form of communication with Outsource Argentina LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

understanding of the local market

Are there any areas for improvement or something Outsource Argentina LLC could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Head of Communications

Describe what your company does in a single sentence.

Focused on the production of Lithium Carbonate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsource Argentina LLC to accomplish?

• Institutional website

SOLUTION

How did you find Outsource Argentina LLC?

Online Search

Why did you select Outsource Argentina LLC over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Good portfolio of sites

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our project was the development of our institutional website. For this project, we already had the site's design in an Illustrator format. We wanted a webpage in 2 languages, English and Spanish.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was developed on time. The Outsource Argentina LLC team accomplished all the review instances and delivered the site in perfect conditions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, their team worked quickly and delivered on time. They answered all our doubts and questions.

What was your primary form of communication with Outsource Argentina LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As a Salta-based company, we prioritize hiring local suppliers. We found in Outsource Argentina LLC a great combination between high-quality work and local staff.

Are there any areas for improvement or something Outsource Argentina LLC could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Brand of Ganfeng Lithium Latinoamérica

Describe what your company does in a single sentence.

Mining company (lithium)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Outsource Argentina LLC to accomplish?

• Latam web creation

SOLUTION

How did you find Outsource Argentina LLC?

• Referral
• Other

Why did you select Outsource Argentina LLC over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Outsource Argentina LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are a multinational company dedicated to mining. Outsource developed our website for Latin America, with specific content for the Latin audience. Work was done hard on aesthetics and content. We had excellent feedback throughout the entire process from the team and we were very happy with the final result. 

We integrate photos, videos, a job application section, and contact with suppliers for our activities in the region. The result has been highly satisfactory and we would like to highlight the patience and ability to listen to the client that the Outsource team has had. We would definitely hire them again in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is too early to evaluate the project, since it has just been published.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time and were incredibly patient with our company's internal delays and some cross opinions.

What was your primary form of communication with Outsource Argentina LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very good treatment, excellent predisposition and speed

Are there any areas for improvement or something Outsource Argentina LLC could have done differently?

Maybe the coffee

BACKGROUND

Please describe your company and your position there.

I ´m an Administration Manager. The company works in the mining area. It is a lithium exploration company in Argentina.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina?

The company hired Outsource Argentina for the installation, training and support of the Odoo software.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched the web and found Outsource Argentina as the official provider of Odoo. We selected it for responsiveness and local representation.

Describe the project in detail and walk through the stages of the project.

We had a presentation of Odoo, in its different modules of use. Then we select the modules to install. Then, we move on to the configuration, commissioning and execution stage. Finally we had queries and correction of them.

How many resources from the vendor's team worked with you, and what were their positions?

We work with 2 Outsource directors.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our company is working with the software in the Administration area, and incorporating new modules for the logistics area.

How effective was the workflow between your team and theirs?

In all its stages there was fluid dialogue between the companies, with high efficiency in the response.

What did you find most impressive or unique about this company?

I was impressed by their conflict resolution and response capacity.

Are there any areas for improvement or something they could have done differently?

I have no suggestions

BACKGROUND

Please describe your company and your position there.

I'm the owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Outsource Argentina, and what were your goals?

Our website was outdated and did not reflect the quality of the services we provide and the innovative profile we have.

SOLUTION

How did you select this vendor and what were the deciding factors?

He was recommended by my marketing manager.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings, both on line and in person, and ongoing briefings to develop the product, which is still in progress.

How many people from the vendor's team worked with you, and what were their positions?

1: Marcos K., Co Founder and sales manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw a significant rise in web positioning and usability

Describe their project management style, including communication tools and timeliness.

Permanent feedback in whatsapp groups

What did you find most impressive or unique about this company?

The quality of our site's design is impressive so far.

Are there any areas for improvement or something they could have done differently?

INnovation in proactively proposing changes in the website.