OriginUX Studio

BACKGROUND

Please describe your company and your position there.

I am co-founder of a Web and App development company specialised in mobile first technologies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OriginUX Studio?

For a client ecommerce revamp we needed a through UX audit and recommendations

SOLUTION

How did you select this vendor?

We had worked with OriginUX pre covid and now engaged 3 UX design agencies with the brief. Origin came up with a comprehensive coverage approach and turned around twice as fast as others promised. In fact we wouldn't have believed the pace had it been an unknown agency - and knowing Origin we were eager to engage.

Describe the project in detail and walk through the stages of the project.

We specked the scope with Origin. There were focus areas and areas that had to be out of bounds. Origin smartly picked up the essence of the audit goals. Discovery Market research UX benchmarking against best practices Validating ideas Creating showcase UX flows Complete report submission

How many resources from the vendor's team worked with you, and what were their positions?

3 member team from Origin

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

UX audit was outstanding. Client we presented to truly appreciated the thinking and insights. And the presentation of the audit report itself stood out and we are on a strong position to get more work from the client.

How effective was the workflow between your team and theirs?

They had a rapid, agile, and iterative approach so it was very easy to give feedback and they turnaround quickly and effectively

What did you find most impressive or unique about this company?

UX observations were outstanding Very easy to share feedback and get super quick turnaround Very little time spent on briefing them , Applied smart UX copywriting also

Are there any areas for improvement or something they could have done differently?

Whole project executed in Canva - client is now seeking ppt version and needs extra effort. We re educating the client to switch over

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of a farming service and equipment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Originux?

We had received customer feedback saying that the UI/UX of our app wasn’t up to the mark. We needed to improve that, so we hired Originux.

SOLUTION

What was the scope of their involvement?

Our mobile application was being developed by another vendor, and Originux took care of the UI/UX. We gave them our brand guidelines and they took the time to understand it along with the app’s functionalities. Their team then came back to us with design suggestions, which we iterated into prototypes and eventually converted into documents for the developer to implement using React Native.

What is the team composition?

We’ve engaged with three people from Originux. I’ve also talked to a project manager and a team leader.

How did you come to work with Originux?

We evaluated the work done by multiple companies and chose Originux.

How much have you invested with them?

We’ve invested over $10,000.

What is the status of this engagement?

We started working together in October 2021, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have just launched the app and so far, we have not come across any bugs or encountered any crashes. I’m completely satisfied with their work. They’ve exceeded my expectations.

How did Originux perform from a project management standpoint?

Their project management is exceptionally good. We communicate via Zoom and email.

What did you find most impressive about them?

They have a great understanding of what makes a good UX, and they’re able to differentiate that based on their client’s needs. 

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

The most important element is the initial briefing. It will be helpful if you provide them with your pain points and personally involve them with your stakeholders.

BACKGROUND

Please describe your company and your position there.

I am Innovation manager in corporate strategy and innovations team at telecommunications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire OriginUX Studio?

To create mock up for innovative use cases

SOLUTION

How did you select this vendor?

We have worked with OriginUX before for a small engagement

Describe the project in detail and walk through the stages of the project.

Their team is involved in creating mock up screens based on the customer journey provided by us

How many resources from the vendor's team worked with you, and what were their positions?

As per my knowledge there is a UI expert who is involved

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have liked the quality of output delivered till now

How effective was the workflow between your team and theirs?

The workflow has been efficient and methodical

What did you find most impressive or unique about this company?

Their quality of output in terms of UI

Are there any areas for improvement or something they could have done differently?

Clarification on breakup of the cost, resources involved, etc in the proposal

BACKGROUND

Please describe your company and your position there.

I am Melisa, Marketing Director of the company which is Headquartered in Silicon Valley, we are the leading smart messaging platform. We enable businesses build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. We offer an easy-to-use Omni channel messaging API, advanced bot- building platform and mobile marketing tools.

Our messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to nearly a billion users across channels including SMS, Voice, Instagram, WhatsApp, Mobile Web, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat and In-app. Our constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable, Omni-channel messaging services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Originux?

We hired them for our website revamp as our site was really old and needed a new look and feel

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for options over Upwork and interviewed few too but this agency was cost effective and had great industry experience

Describe the project in detail and walk through the stages of the project.

3 initial designs we received for main page We looked at site weekly and closed all open loop holes Dev team picked so a smooth transition was done

How many resources from the vendor's team worked with you, and what were their positions?

Total of 4 people including:

• project manager
• 2 deisgners
• 1 QA

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their documentation was detailed and helpful for our developers to pick on. Now we like our site better with these changes and outcome is also been very systematic in terms of lead flow

How effective was the workflow between your team and theirs?

The project manager was easy to communicate and is a very knowledgeable person and provided very frequent updates. We had weekly meetings, whatsapp chat and she was so professionaly handling all.

What did you find most impressive or unique about this company?

Their vast knowledge about website design, UX, and optimization were the key factors to our successful project. They are also very collaborative so works very well for us

Are there any areas for improvement or something they could have done differently?

Things could always been done faster, but quality is more important so i am okay with this approach.

BACKGROUND

Please describe your company and your position there.

I am CTO of leading Data Analytics company headquartered in London.We hav

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Originux?

Because of Covid, there is increased demand for Virtual Events Platform. We hired Originux to focus on UI/UX audit of our events platform and make improvements.

SOLUTION

How did you select this vendor?

Through Linkedin and Online research.

Describe the project in detail and walk through the stages of the project.

Originux conducted workshops to review existing platform, taken our internal stake holder feedback from Marketing, Sales, Producers and Operations teams. They have worked with product team to stream user journey and shared mock ups with teams to make further iterations.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked with one Project manager, 1 UI/UX and 2 front designs directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased and impressed with the deliverables of the Originux team. Feedback has been positive from both internal and external stakeholders.

How effective was the workflow between your team and theirs?

It is easy to connect with Project manager and UI/UX team lead. We used to have daily and weekly catch-up meetings to understand the progress and share feedback.

What did you find most impressive or unique about this company?

They have good expertise in doing UI/UX audits and providing feedback in a visual way. This has impressed most of our stakeholders.

Are there any areas for improvement or something they could have done differently?

Nothing from existing projects.

BACKGROUND

Please describe your company and your position there.

Founder and CMO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Originux, and what were your goals?

www.indusface.com website ui and ux revamp

SOLUTION

How did you select this vendor and what were the deciding factors?

reference and recommendation from other customers and seeing their work

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website UI/UX revamp based and details of the product, benefits, target audience, signup pages, and SEO goals

How many people from the vendor's team worked with you, and what were their positions?

2 (founder and a UI/UX expert)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

our traffic to lead conversions ratios increased by 20% after the revamp

Describe their project management style, including communication tools and timeliness.

informal and overcall trying to understand our need and periodic reviews and updates

What did you find most impressive or unique about this company?

Their transparency, commitment, and work ethic were outstanding."

Are there any areas for improvement or something they could have done differently?

could do deliver it faster and quicker. thought quality was important and was not that big a con, but without compromising quality we feel a couple of weeks earlier delivery would have provided even more delight

BACKGROUND

Please describe your company and your position there.

Am the Chairman of a company building a cyber security SAAS product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Originux?

We used OriginUX to build the mockups and first prototype version of our product.

SOLUTION

How did you select this vendor?

Was introduced to the CEO of OriginUX by common friends.

Describe the project in detail and walk through the stages of the project.

The CEO and her team engaged with us closely to helped us develop the prototype on time and with high quality.

How many resources from the vendor's team worked with you, and what were their positions?

Feel it is outdated to refer to people as "Resources" so I find this question offensive. About 3-4 people from OriginUX worked with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very happy with the proactiveness, capabilities and responsiveness of the OriginUX team.

How effective was the workflow between your team and theirs?

Very easy to work with. They set up a mutually beneficial way of working.

What did you find most impressive or unique about this company?

Quick responses and good capabilities.

Are there any areas for improvement or something they could have done differently?

Nothing