ONECX

ONECX is a digital customer experience company for Indian enterprises and global brands. It designs, engineers, operates and owns digital customer experiences across UX design, engineering, data, martech, Personalisation and AI, measured on revenue, growth and retention rather than deliverables, under its Connected Experiences framework and its Build. Operate. Own. engagement model. ONECX is the brand of Razornext Technologies Private Limited, launched on 1 January 2026.

Its seven services are Experience Design (UX), Experience Engineering, AI MAX, Martech Solutions, Personalisation, Data Engineering and CX Strategy & Transformation. Connected Experiences is its framework for running design, data and technology as one system, so every touchpoint connects to a measured business outcome. Under Build. Operate. Own. ONECX builds the experience, operates it in production against agreed targets, and owns the outcomes rather than handing over a project and stepping away.

Its 110+ specialists work as one accountable team of strategists, designers, engineers and data architects, with 85+ projects completed and an 82% repeat-client rate. ONECX has delivered digital customer experiences for Airtel, HPE, the World Bank, SUD Life Insurance, Religare Broking, Carrier Midea, Himalaya, Revolt Motors and Ampere. ONECX serves enterprises in BFSI, telecom, automotive, retail, alco-bev, pharma, consumer electronics, manufacturing, government, digital products and healthcare, across India, the US, the UK and Singapore, from its headquarters in Gurugram and offices in Mumbai and Chandigarh.

Every solution is DPDP-defensible by design: consent capture, data residency and audit trails are built into delivery under India's Digital Personal Data Protection Act, not retrofitted when procurement asks.