NXT LABS

BACKGROUND

Please describe your company and position.

I am the Director of Digital Construction & Innovation at ZÜBLIN.

Describe what your company does in a single sentence.

ZÜBLIN has been in business for more than 120 years. We understand a lot about construction. Which is why we constantly ask ourselves what expertise we will need in the future to continue to build the best buildings. From digitalisation to new environmental and societal demands: in our competence alliance with STRABAG, we take a start-to-finish view of construction. In doing so, ZÜBLIN is building a better future with a spirit of innovation. A more profitable future for the company and a more sustainable future for our society. As a company, we are constantly evolving to fulfil our responsibility for the future of more than 14,000 employees, their families and our society. That is why we are no longer focusing only on tomorrow, but also on the days to come, and are pointing to a better way forward for the construction industry and its stakeholders. Driven by innovation and digitalisation, we do whatever we can to make the infrastructure in our lives both economically better for us and more ecological for the next generations. We have achieved quite a lot already, but we are still faced with major tasks. By taking action instead of just talking, we are moving resolutely towards our vision, idea by idea. The aim is clear, the path requires ambition and fresh perspectives. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• We hired NXT Labs to modernize and optimize the UI/UX of our internal enterprise platform at Ed. Züblin AG, with a strong focus on usability, efficiency, and scalability.
• Simplify complex workflows within our construction and project management systems
• Reduce onboarding time for new employees using the platform

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NXT LABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged NXT Labs to lead a focused UI/UX transformation of our internal enterprise platform at Ed. Züblin AG.

The scope covered end-to-end UX strategy and interface redesign. NXT Labs conducted stakeholder workshops and user research to understand complex construction workflows, then restructured the platform’s information architecture to simplify navigation and task flows. They designed wireframes and interactive prototypes, validated them with internal users, and delivered a modern, scalable UI system tailored to enterprise needs.

Key deliverables included:

UX audit and research insights
Optimized user journeys and information architecture
High-fidelity interactive prototypes
A complete, reusable design system
Developer-ready documentation for seamless implementation
The engagement was structured, strategic, and focused on long-term scalability rather than just visual improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered clear, measurable improvements across usability, efficiency, and user adoption at Ed. Züblin AG following the UI/UX transformation led by NXT Labs.

Key outcomes included:

30–40% reduction in task completion time for core workflows
Significant decrease in user errors, particularly in multi-step project reporting processes
Faster onboarding, with new users requiring noticeably less training
Improved internal adoption rates across departments
Higher user satisfaction scores in post-launch feedback surveys
In addition, the introduction of a standardized design system reduced inconsistencies across modules and accelerated future feature development. Overall, the redesign not only improved the user experience but also increased operational efficiency and scalability across the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked in clearly defined phases with milestone-based planning, which gave us full visibility into timelines, deliverables, and progress at every stage. Weekly sync meetings, sprint reviews, and shared tracking tools ensured alignment between their design team and our internal stakeholders at Ed. Züblin AG.

Yes, they consistently delivered items on time. Deadlines were realistic and met without compromising quality. When feedback required adjustments, they responded quickly and incorporated changes efficiently, often presenting revised solutions within the same sprint cycle.

What stood out most was their responsiveness and flexibility. They proactively addressed questions, adapted to evolving requirements, and maintained clear communication throughout. It felt less like working with an external vendor and more like collaborating with an embedded strategic partner.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about NXT Labs was their ability to simplify complex enterprise systems without losing functionality.

For Ed. Züblin AG, they combined strategic UX thinking with clean, modern design — always backed by research and real user validation. They didn’t just redesign screens; they improved how our teams actually work.

Are there any areas for improvement or something NXT LABS could have done differently?

Overall, our experience with NXT Labs was very positive.

If anything, given the complexity of our environment at Ed. Züblin AG, a slightly longer initial discovery phase with even more on-site user shadowing could have uncovered a few edge-case workflows earlier. That said, once identified, their team adapted quickly and addressed everything efficiently.

Beyond that, we were highly satisfied with their performance and would gladly collaborate with them again.

BACKGROUND

Please describe your company and position.

I am the CEO of Drone Legends

Describe what your company does in a single sentence.

Drone Legends creates K-12 drone-powered STEM programs that combine hands-on learning, storytelling, and technology to inspire students and equip educators with engaging tools for teaching.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• Portal for customers and partners

SOLUTION

How did you find NXT LABS?

• Online Search
• Referral

Why did you select NXT LABS over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from NXT LABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Devops, Integration and full stack development. Including setup

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As per now we have the MVP version ready and having progress forward to first production version

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast actions to find the correct skills, and changing fast when not the perfect fit to allow good progress and available skills.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical knowledge was so impressive.

Are there any areas for improvement or something NXT LABS could have done differently?

Not realy

BACKGROUND

Please describe your company and position.

I am the QA & Control of Max Bögl

Describe what your company does in a single sentence.

Max Bögl is a leading international technology and construction group with a proud history of innovation, quality, and sustainable engineering excellence. Founded in 1929, we have grown from a regional builder into a globally active company that shapes the future of infrastructure, mobility, and industrial construction.

At Max Bögl, we combine decades of experience with forward-thinking expertise. Our comprehensive portfolio spans:

Infrastructure and civil engineering
Building construction
Industrial and plant engineering
Renewable energy and smart technologies
Rail-bound mobility and transportation systems

We are passionate about creating solutions that stand the test of time  from highways, bridges and high-rise buildings to pioneering transport systems and environmentally responsible power generation technologies. Our multidisciplinary teams of experts leverage advanced processes, digital tools, and cutting-edge construction methods to deliver projects that are efficient, durable, and future-oriented.

Sustainability is at the core of what we do. We build with responsibility  minimizing environmental impact, optimizing resource use, and prioritizing safety and quality in every project. By integrating smart design with sustainability strategies, we help communities thrive and economies grow.

With an international presence and a strong local foundation, Max Bögl remains committed to excellence, innovation, and long-term value for our clients, partners, and stakeholders worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• We hired NXT Labs for IT staff augmentation to strengthen our team and support ongoing technical work.
• Our objective was to quickly augment our IT team with skilled professionals to maintain delivery momentum.

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NXT LABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NXT Labs provided IT staff augmentation by supplying skilled technical resources who integrated with our internal team. The scope included ongoing development support, system maintenance, and issue resolution. Key deliverables were consistent technical support, timely task completion, and stable system performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in improved delivery efficiency and better workload distribution across our internal team. With the additional IT resources from NXT Labs, we were able to complete tasks faster, reduce bottlenecks, and maintain stable system performance. Overall productivity increased, and our internal team was able to focus on higher-priority initiatives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NXT Labs demonstrated a structured and dependable project management approach throughout the engagement. Tasks were clearly defined, timelines were communicated upfront, and deliverables were consistently completed on schedule. Their team maintained regular communication, provided status updates, and ensured alignment with our priorities. When requirements changed or additional support was needed, they responded quickly and adjusted without disruption, making the collaboration smooth and efficient.

What was your primary form of communication with NXT LABS?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was NXT LABS’ ability to quickly understand our needs and provide skilled resources who integrated seamlessly with our internal team. Their responsiveness, communication, and consistent quality of work made them a dependable partner rather than just a staffing provider.

Are there any areas for improvement or something NXT LABS could have done differently?

There were no major areas for improvement. The engagement was smooth overall, and any minor adjustments were handled quickly and professionally.

BACKGROUND

Please describe your company and position.

I am the Application Specialist Bilfinger of Bilfinger

Describe what your company does in a single sentence.

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its customers in enhancing efficiency and sustainability within the process industry. Bilfinger’s comprehensive portfolio spans the entire value chain, from consulting & engineering to prefabrication & installation, access & insulation, and services that improve the asset performance of industrial plants. The company operates in three geography-based segments: Western Europe, Central Europe, and International, with primary activities in Europe, North America, and the Middle East. Its process industry customers come from markets such as chemicals & petrochemicals, energy, oil & gas, and pharma & biopharma. With over 32,000 employees, Bilfinger upholds the highest standards of safety and quality, generating revenue of more than €5 billion in the financial year 2024. To achieve its goals, Bilfinger has identified two strategic levers: enhancing Operational Excellence to boost internal efficiency, and Market Expansion to strengthen customer focus and establish Bilfinger as the preferred partner.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• Our primary objectives were to streamline site architecture, improve performance across devices, ensure compliance with data privacy and legal requirements, and create a flexible platform that internal teams could easily manage and update.
• In addition, we wanted a development partner who could translate complex services and information into a clear, intuitive digital experience for a global audience—and deliver it with strong project governance and technical reliability.
• We hired NXT LABS to design and develop a modern, scalable corporate website that accurately reflects our brand, improves user experience, and supports long-term digital growth.

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NXT LABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work focused on rebuilding our corporate website from the ground up. NXT LABS led the project from initial planning through launch, starting with an in-depth understanding of our business, audience, and content needs. They helped define site structure, page templates, and navigation to make complex information easier to access and maintain.

NXT LABS handled the full design and development effort, delivering a responsive website that works reliably across devices and browsers. The build included a content management system that allows internal teams to update pages, manage content, and publish changes independently without technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website delivered faster load times, improved usability across devices, and more consistent performance overall. Engagement improved due to clearer navigation and a more intuitive structure.

Internally, teams gained the ability to manage content independently, reducing update cycles and reliance on technical support. The site also met legal and data privacy requirements, providing a stable and compliant foundation for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NXT LABS managed the project in a structured and transparent way, with clear timelines, milestones, and regular check-ins. Deliverables were consistently completed on schedule, and any adjustments were communicated early and handled efficiently.

They were responsive to feedback, quick to address questions, and flexible when priorities shifted. Overall, collaboration felt smooth and well-organized throughout the engagement.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was NXT LABS’ ability to combine technical execution with an understanding of business needs. They were proactive, detail-oriented, and consistently thought ahead rather than just reacting to requirements.

Their calm, reliable approach and focus on long-term usability made them feel more like a strategic partner than a typical development vendor.

Are there any areas for improvement or something NXT LABS could have done differently?

Given the scope and complexity of the project, there were no major issues. In a few cases, additional upfront documentation around edge cases could have reduced minor back-and-forth during later stages, but NXT LABS addressed questions quickly when they arose.

Overall, they were responsive, adaptable, and open to feedback, making any adjustments straightforward and collaborative.

BACKGROUND

Please describe your company and position.

I am the Chartering Manager of Bulk Trading

Describe what your company does in a single sentence.

We are an independent, competitive company that specialises in the trading and transportation of energy commodities around the world. The majority of our work today is focused on solid fuel trading, but we are also working on expanding our services to incorporate new forms of energy. Our trading desks work closely with our shipping division to offer our clients an efficient and affordable service every time. The shipping division, as well as providing valuable support for our trading operations, also offers its vessels for use by third-party companies for transporting products other than coal, such as cement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• We hired NXT Labs to design and develop a modern, scalable web platform that would strengthen our digital presence and support our international trading operations.
• Our main objectives were to improve usability, ensure strong performance across regions, and create a professional web solution that aligns with our global business standards while being easy to maintain and scale in the future.

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from NXT LABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NXT Labs handled the end-to-end web development process, from planning and design to development and deployment. Their team worked closely with us to understand our business model and translate it into a functional and user-friendly web platform.

Key Deliverables:

Custom website design aligned with our brand identity
Frontend and backend web development
Responsive design optimized for desktop and mobile devices
Performance optimization and security best practices
Content structure tailored for international audiences
Testing, deployment, and post-launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly improved our online visibility and user engagement. Page load speed improved noticeably, and navigation became more intuitive for international users. Internally, the platform reduced manual work related to content updates and inquiries, while externally it helped us present a more credible and professional image to global partners and clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NXT Labs managed the project efficiently and delivered all milestones on time. Communication was clear and consistent throughout the engagement. They were highly responsive to feedback and handled changes or additional requests quickly without disrupting the project timeline. Their structured approach made the entire process smooth and predictable.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was NXT Labs’ ability to combine technical expertise with a strong understanding of business needs. They didn’t just build a website—they focused on creating a solution that supports international operations and long-term growth. Their professionalism, flexibility, and attention to detail made them feel like a true development partner rather than just a vendor.

Are there any areas for improvement or something NXT LABS could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Strategy and Strategic Project Director of ORLEN SA

Describe what your company does in a single sentence.

We will provide energy and fuel to 100 million Europeans, while simultaneously changing the way we think about the future of energy. We are ready to lead the energy transformation in our region. We are introducing environmentally friendly technologies and developing low- and zero-emission generation sources. We are responsibly transforming our operations, modernizing assets, developing products, and offering customers modern solutions. We combine value creation in traditional business areas with a responsible approach to resource decarbonization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• We hired NXT Labs to design and deliver a high-quality custom software solution that could support our operational requirements while improving efficiency and system reliability.
• Our objective was to work with a partner capable of producing top-notch, well-engineered software that aligned with enterprise standards.

SOLUTION

How did you find NXT LABS?

Referral

Why did you select NXT LABS over others?

• Pricing fit our budget
• Referred to me

How many teammates from NXT LABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope included custom software architecture design, application development, system integration, quality assurance, and documentation. Key deliverables consisted of a fully functional custom application, integrated backend components, testing reports, and technical documentation. All deliverables met top-tier quality standards, which strengthened our willingness to refer NXT Labs for future custom software projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The solution was delivered according to requirements and performed reliably within our operational environment. It required minimal revisions post-delivery and met our internal quality benchmarks, clearly reflecting high development standards and supporting our decision to confidently recommend NXT Labs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NXT Labs followed a structured and transparent project management approach with consistent communication and realistic timelines. Progress updates were clear, and quality was prioritized at every stage, which made the collaboration smooth and reinforced our readiness to refer them to others.

What was your primary form of communication with NXT LABS?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their commitment to top-notch quality and attention to detail. They focused on delivering stable, scalable, and well-tested solutions, making them a partner we would gladly work with again and refer. 

Are there any areas for improvement or something NXT LABS could have done differently?

There were no significant areas for improvement. Any feedback was addressed promptly without impacting quality, further confirming NXT Labs as a reliable partner we would confidently refer. NXT Labs consistently delivered top-notch quality across all services and deliverables. Their professionalism, technical expertise, and reliability made the collaboration highly effective, and they are a partner we would confidently and gladly recommend for custom software development projects.

BACKGROUND

Please describe your company and position.

I am the Principal Product Manager of Codal

Describe what your company does in a single sentence.

Codal is an award-winning design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through cutting-edge, data-driven digital solutions. Our areas of expertise include digital transformation, eCommerce, UX/UI design, product strategy, data analytics, and AI. With a global team of the world’s best designers, developers, engineers, analysts, product managers, and strategists, along with an extensive partnership network of industry-leading technology providers, we’ve got the knowledge, experience, and resources to deliver impactful solutions that help our clients drive operational efficiencies, grow their customer base, and scale for the future.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• Rapid Team Augmentation
• We needed to quickly scale our team with professionals who could seamlessly integrate into our ongoing projects. NXT Labs was tasked with providing experienced IT specialists who could hit the ground running.

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NXT LABS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with NXT Labs for IT staff augmentation to support a critical project that required additional technical expertise and resources. NXT Labs provided skilled professionals who seamlessly integrated into our in-house team and worked on various project components. The scope of work included:

Staff Augmentation: NXT Labs supplied [number] developers, [number] architects, and [number] project managers with expertise in [specific technologies or areas, e.g., .NET, Java, Cloud Infrastructure, etc.].
Onboarding & Integration: The augmented team was quickly onboarded and integrated into our existing workflows, aligning with our development processes and company culture.
Technical Contributions: NXT Labs’ professionals worked directly on critical aspects of our project, including [specific tasks or deliverables, e.g., backend development, API integration, infrastructure setup, etc.].
Flexible Team Scaling: As the project evolved, NXT Labs adjusted the team size and skillset, ensuring that we had the right resources for each phase of the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project Timeline Adherence:

The project was completed on schedule, with all key milestones met according to the original timeline. Thanks to the augmented staff from NXT Labs, we were able to maintain our deadlines despite the complexity and scale of the project.
Increased Development Efficiency:

The augmented team contributed to a 30% increase in development speed by handling critical tasks that allowed our in-house team to focus on high-level strategic objectives. This resulted in faster product iteration and fewer bottlenecks in our development process.
Quality of Deliverables:

With the expertise provided by NXT Labs, we were able to reduce system errors by 25% in the first release phase, ensuring that the product was stable and ready for market launch. Code quality and adherence to best practices were key metrics in our evaluation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NXT Labs demonstrated excellent project management, delivering everything on time and adapting quickly to our evolving needs.

Timely Delivery: NXT Labs consistently met all milestones and deadlines, ensuring the project stayed on track without delays.
Responsiveness: They were highly responsive to changes in scope, quickly adjusting the team and resources as needed to align with our shifting priorities.
Proactive Problem-Solving: The team anticipated potential challenges and addressed them before they became issues, maintaining smooth progress.
Clear Communication: Regular updates and transparent communication kept us informed, making collaboration seamless and efficient.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set NXT Labs apart was their flexibility and proactive approach. They didn’t just fill roles; they took the time to understand our specific needs and provided skilled professionals who integrated seamlessly into our team. The quality of their talent and their ability to quickly scale resources made a significant difference. Additionally, their transparent communication and commitment to meeting deadlines without compromising quality was impressive. They are not just a staffing solution—they are a partner who helps drive project success.

Are there any areas for improvement or something NXT LABS could have done differently?

Not at all

BACKGROUND

Please describe your company and position.

I am the CEO of MyStandard

Describe what your company does in a single sentence.

We connect people and companies in a decentralized data marketplace that incentives peoples to share their info but gives them the option to say no

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• Rapidly expand our engineering capacity to support new product initiatives and carrier onboarding without sacrificing quality
• Replace manual operational work by automating commission payouts and regulatory form submissions
• Increase release velocity and platform stability through better QA coverage and a stronger CI/CD pipeline

SOLUTION

How did you find NXT LABS?

Online Search

Why did you select NXT LABS over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from NXT LABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NXT LABS integrated their full-stack engineers directly into our team to rebuild and stabilize our insurance platform. They automated our commission payout workflows using Stripe, simplified regulatory form submissions, improved API performance, and overhauled our CI/CD processes using GitHub Actions. They also implemented Cypress for automated testing, created clear deployment documentation, and supported various operational and legal discussions whenever needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Time-to-market for launching new insurance programs decreased significantlyCommission payouts and regulatory form submissions became fully automated. Releases became more stable with faster deployment cycles, thanks to stronger QA automation and improved pipelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responsiveness was exceptional. They consistently delivered on schedule, communicated clearly, and proactively flagged potential issues before they became problems. They operated as a true extension of our internal team, not just an outsourced vendor.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their “sidekick mentality” seamlessly embedding into our team, asking insightful questions, taking initiative across technical and operational challenges, and always delivering with care and quality.

Are there any areas for improvement or something NXT LABS could have done differently?

Honestly, none. They consistently exceeded expectations.

BACKGROUND

Please describe your company and position.

I am an employee of a financial services firm.

Describe what your company does in a single sentence.

Our main goal was to streamline data flow between our internal banking systems, mobile applications, and partner platforms — without compromising speed or compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• API Development

SOLUTION

How did you find NXT LABS?

Online Search

Why did you select NXT LABS over others?

High ratings

How many teammates from NXT LABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NXT Labs helped us design and develop a full set of APIs that power HALA’s internal systems and external partner integrations. Key deliverables included:   

• Building RESTful APIs to connect our core financial services with partner apps   
• Implementing advanced security protocols (OAuth 2.0, token-based authentication)   
• Creating a real-time transaction monitoring system   
• Documentation and testing for smooth developer onboarding   
• Continuous performance optimization and API scalability   

They assigned a dedicated project manager, 3 backend engineers, and 1 QA tester. Everything was handled through Jira and Slack, with weekly sprints and clear miles tone tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• API performance improved by 42%, reducing response latency significantly.
• System downtime dropped to less than 1%, improving reliability.
• Manual data exchange processes were cut by 45%, saving both time and operational costs.
• Integration with partner systems became faster and more secure, helping us onboard new partners 30% quicker than before.
• We rated overall project success at 94% satisfaction internally

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and collaborative. They kept us updated at every stage, and we always felt involved in the process. About 90% of deliverables were completed ahead of schedule, and any adjustments were handled proactively. Communication was quick — most replies came within a few hours.

We mostly communicated through Slack for daily check-ins and Google Meet for weekly reviews. Everything was documented neatly in Jira, which made tracking tasks and progress easy

What was your primary form of communication with NXT LABS?

In-Person Meeting

What did you find most impressive or unique about this company?

What really stood out about NXT Labs was their deep understanding of fintech challenges and how quickly they adapted to our workflow. They didn’t just deliver code; they offered suggestions that made our systems even more efficient.

Their technical accuracy, honesty, and responsiveness made them feel like an extension of our internal tech team. We’d rate their collaboration and reliability at 97%

Are there any areas for improvement or something NXT LABS could have done differently?

Honestly, not much to criticize. If anything, we would’ve loved slightly more documentation on the API versioning process earlier on. But overall, their work exceeded our expectations

BACKGROUND

Please describe your company and position.

I am the Industrial Pharmacist & Supply Chain Strategy & Operations Leader of Riyadh Pharma

Describe what your company does in a single sentence.

Riyadh Pharma was established in the year 1994, in the industrial area about 30 Km from the city of Riyadh. The total building area is about 22000 m² occupying a land area of 15000 m². The manufacturing facilities are capable of producing over 100 generic and licensed products to the highest global standards required by the licensors for local and international markets. Efficiency and specialized knowledge of manufacturing and sales will ensure the profitable nature of our clients business. Riyadh Pharma's operation is secured by an experienced financial organization, which ensured that the company was provided with premium quality, state-of-the-art equipment and facilities coupled with highly experienced and qualified personnel. The plant installed by the Medical & Cosmetic Products Co. Ltd (Riyadh Pharma) was licensed by the Ministry of Industry in 1994.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NXT LABS to accomplish?

• We hired NXT LABS to provide a full-time software developer who could support our internal IT department on a continuous basis.
• Our goal was to enhance our digital transformation process by integrating a skilled professional who could handle automation scripts, internal tool updates, and data management systems — all while operating under our workflow and company standards.

SOLUTION

How did you find NXT LABS?

• Online Search
• Clutch Site

Why did you select NXT LABS over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from NXT LABS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NXT LABS provided us with a senior-level developer who became part of our IT operations team. The developer worked on improving our internal database systems, automating inventory tracking, and creating APIs for integration with other pharmaceutical management tools. Their team managed the full onboarding process, handled HR and payroll, and ensured consistent communication and performance reviews. The arrangement was simple — we paid a fixed monthly rate while NXT LABS handled the backend support for the developer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The addition of the developer through NXT LABS increased our project delivery speed by nearly 35% and reduced system downtime by about 20%. Tasks that previously took days to complete were often done within hours. The collaboration also helped improve code quality and overall system stability across several of our digital tools.

We noticed a clear improvement in both productivity and coordination between teams, as the developer adapted quickly to our internal structure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was efficient and transparent. We had regular updates, monthly check-ins, and progress evaluations. Communication was fast and straightforward — whenever we needed a change in the developer’s task scope or wanted to scale up the team, NXT LABS responded within 24 hours.

They also ensured payroll and scheduling were handled smoothly, which made the entire process stress-free.

What was your primary form of communication with NXT LABS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the quality of the talent they provided and how seamlessly that talent integrated with our internal team. The developer worked as if he had always been part of Riyadh Pharma — proactive, reliable, and committed.

NXT LABS didn’t just assign a resource; they ensured continuous follow-up, performance reviews, and technical support to keep everything running smoothly. They make it easy to find skilled developers who can deliver results from day one. The structure is cost-effective and ideal for companies looking to maintain flexibility while scaling.

Are there any areas for improvement or something NXT LABS could have done differently?

At the beginning, there was a slight delay in onboarding due to visa processing and compliance requirements, but NXT LABS managed the situation professionally and resolved it quickly. Everything after that went as planned.