The NineHertz

BACKGROUND

Please describe your company and your position there.

We Secure Learning Pvt Ltd, are an online learning solution providers for schools. We have been active in education industry since last 6+ years. I am working as State Head.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We were looking for a new Learning management system for schools. We wanted someone to cater to our unique needs. We had several key and time-sensitive tasks that needed to handle with high efficiency & we found The Ninehertz compatible for all the task with the perfection in the solution delivered on time to us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched development companies and read The NineHertz online reviews. We then made the team our preferred partner.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The NineHertz provided ReactJs & NodeJs based solution to us. They’ve focused on branding and functionality across mobile devices and desktop browsers. Our platforms offered personalized academic platform to each school to ensure holistic digital transformation.

How many people from the vendor's team worked with you, and what were their positions?

There were 13 members in team:

• 2 project coordinator
• 1 Project Manager
• 1 UI/UX Developer
• 6 programmers
• 2 Testers
• 1 Solution Architect.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Use of this solution uplift in our internal processing, has cleared the backlog and allowed us to plan further expansion into other efficient solutions. We have seen increased traffic and total interactions with customers, as well as a significant uplift in sales.

Describe their project management style, including communication tools and timeliness.

They were a productive and efficient team. They work even when we cannot provide immediate feedback. The team is responsive via email, Skype, and their project management tool Active Collab.

What did you find most impressive or unique about this company?

The results were exceptional, our ideas were implemented perfectly & they provided quality developers.

Are there any areas for improvement or something they could have done differently?

Nothing to point out as a flaw because they did all the work in proper professional way with the quality of the solution delivered to us.

BACKGROUND

Please describe your company and your position there.

We are a recruitment consulting firm. We provide service domestic & international clients. We have been active for a couple of years in the industry. I am the CEO & Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We hired NineHertz for designing & development of our website as well a custom staff management backend platform. Soon we are planning to launch our application as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected NineHertz out of 7 service provider we shortlisted in Jaipur, NCR area using Clutch. We were very satisfied with the sales team's approach & solution presentation. We visited their site & interacted with the team as well before starting & finalizing them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discussion with the pre sales team. After that our contract was drafted & finalized. We had a kick off meeting with the project manager & project team. We finalized project milestones before we started. A work plan was presented to us after kick off & we followed the same throughout the development cycle. The milestones plan was followed as per the time & dates given to us. Technology - PHP, Laravel framework.

How many people from the vendor's team worked with you, and what were their positions?

There were 6 members in the team, including 2 developers, 1 designer, 1 tester, 1 business analyst & 1 project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Before launching we were marketing our services already. After the product was launched a 60% increase in our traffic and around 35% in our revenue was observed. This has helped a lot for the rapid growth of our org.

Describe their project management style, including communication tools and timeliness.

The project management approach was a hybrid approach of Agile & waterfall, where we had a milestone plan created before starting but the feedbacks & amendments were followed throughout the cycle. They had a collaboration tool named active collab for updates & tracking of work that helped a lot in keeping everything in one place.

What did you find most impressive or unique about this company?

• Timely updated
• Quick response from the coordinators
• Enhanced thinking over the solution while considering future aspects
• Quick resolution on the feedbacks & bugs during development phase, so our project timeline was not impacted.

Are there any areas for improvement or something they could have done differently?

Everything was very satisfactory.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Metro Railtech Engineers .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We did a website with them to showcase our product ranges and allowing customers to send online inquiry which is then sent to our Sales team and a complete backend Sales Support Software was built to cater these inquiries . Website also shows complete information like Product Ranges , Certificates earned and past projects of ours .

SOLUTION

How did you select this vendor and what were the deciding factors?

Through Online Search over Google .

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work was to build both front end and backend of the web Application to showcase complete product range of ours and then a backend system for our employees to manage the inquiries statuses . We wanted the website to be built over .Net as our other internal product management softwares were also built over same framework of .Net and hosted on IIS server .

Through the website customers can browse the complete product range we are offering and can also send inquiries directly through the website or by calling us . At backend our employees had complete information and statistics of our customers through which they can contact them to discuss their requirements .

How many people from the vendor's team worked with you, and what were their positions?

There were 2 Project Coordinators , 3 core programming developers , 1 UI/UX developer and 2 Quality Assurance team members .

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our turnaround time to reach towards our clients was a crucial factor which was reduced drastically after Nine Hertz provided the website and our backend system.

Describe their project management style, including communication tools and timeliness.

They used Active Collab with us for all the communication and sharing of data related to the website . We also used WhatsApp for communication in cases of extreme urgency .

What did you find most impressive or unique about this company?

They were quick in learning what we are expecting . They did the job better than what we expected and before time .

Are there any areas for improvement or something they could have done differently?

Nothing I can think of at the moment . They definitely did a great job for us .

BACKGROUND

Please describe your company and your position there.

I'm the Ecommerce development manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

Our website was built with Cake PHP with a cart functionality from other firm to complete the development of the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired a freelancer to help us narrow the choices and we picked 9hrz as they started with a good pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fix the bugs and develop the Ecommerce functionality with our 3rd parties (Mailchimp, logistics, invoicing fix etc...)

How many people from the vendor's team worked with you, and what were their positions?

A project manager took our account and we were happy with her, but they changed her and brought another project manager who had a poor English language communication and made the project worse. I asked for his replacement, and they did, but still I wasn't provided the same quality as when we kicked off.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Honestly, they did poor on delivering some tasks. Either by not providing consultation on very simple things, which they added costs on us then they added another cost for fixing the tasks.

Describe their project management style, including communication tools and timeliness.

Email and whatsapp, but they care about money more than the deliverables, which is something i'm not happy about.

What did you find most impressive or unique about this company?

The director is always in communications, and he does some work to fix the issues, but he has never communicated on some mistakes made by them.

Are there any areas for improvement or something they could have done differently?

Yes definitely, they could have improved their communication and provide consultation before implementing any work as they did it wrong. They should provide a guarantee period for tasks developed and not try to sell a resource package for a task that was done by them. They should worry less about the money and more about providing quality work.

BACKGROUND

Introduce your business and what you do there.

I'm a project manager at Vardhaman Infotech. We’re a web and mobile app development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We have recently ventured into the NFC marketplace, and we outsourced one of our projects to The NineHertz.

SOLUTION

What was the scope of their involvement?

We have given The NineHertz two projects. We generally complete the requirements gathering on our end and share the requirements documents with their team. They have taken over the complete development of the blockchain and the implementation of the UI part.

The product is a web application, and in terms of technologies, they’re into blockchain development, and when it comes to the technologies, they use Unity3D and soft concepts, which they implemented from the backend. The game application is already completed, and we are still in the development phase with another application.

Currently, they’re also providing maintenance to the platforms.

What is the team composition?

We’ve worked with four people, including a business analyst and three developers.

How did you come to work with The NineHertz?

We came across them through Google advertisements. We decided to work with them based on the quality of work.

How much have you invested in them?

We’ve spent around $15,000 so far.

What is the status of this engagement?

We started working with them in December 2020, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is good; they do thorough testing before they deliver it to us, which is why we haven’t found many bugs during the development or the unit testing, and there have only been minor things that we have come across.

How did The NineHertz perform from a project management standpoint?

They are pretty accurate when it comes to meeting deadlines. We use Slack and ActiveCollab for project management and communication.

What did you find most impressive about them?

Their adherence to the timelines sets them apart from other companies; I couldn’t find another vendor that has provided such accurate and quality deliverables.

Are there any areas they could improve?

At the moment, I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

I recommend working with them because of the accurate deliverables they provide and the quality of their work. They also offer suggestions, and if any changes are needed, they proactively come up with changes or solutions for us.

Also, if you have basic project management skills, you can contact them, and they will get the work done.

BACKGROUND

Introduce your business and what you do there.

I’m the UAE managing director of Al Uwlaa Solutions LLC. We established the organization to develop a marketplace for the transport industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We went to them to develop our marketplace.

SOLUTION

What was the scope of their involvement?

The NineHertz built our platform from A to Z. I don’t know all the technical details, but they used Laravel PHP — developing it for the web, as well as Android and iOS. We’ve covered all three environments.

The product is a digital marketplace and truck-hiring platform. I wanted to cover each and every problem in the transport industry in the Middle East, as per regional requirements.

There was no initial documentation from my side; only the idea in my mind. We created wireframes and everything else through daily discussions over the phone. This led to the identification of the design, and development from there.

What is the team composition?

We worked with a couple of their designers in the initial stages, and they assigned developers after that. There were 5–6 developers and designers working for us mid-project, and I’ve reduced the manpower to two dedicated resources now.

They assigned a project manager as well. I realized a few months in that this wouldn’t work for me, and I decided to just pay for the resources. The project manager’s involvement is minimal at this moment.

How did you come to work with The NineHertz?

I was initially looking for local people in Dubai and India, where I’m from. I contacted a few companies from India and got help in my decision making from a relative who was in IT.

I found The NineHertz through Clutch and sent them a request. We got into several discussions before starting the project.

The NineHertz was actively involved, and they came down to Dubai to meet with us and discuss the project. I saw their interest, and I checked their strength in India in terms of how they were working, what the strength of their team was, etc.

How much have you invested with them?

I’ve invested around $150,000 or more.

What is the status of this engagement?

We started working with The NineHertz two and a half years ago, around October 2019. They’re continuing to provide maintenance, and we have a lot of change requirements coming. They delivered the first phase on time, and development is still going on.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve launched the product to the market and are getting quite a good response. The platform is helping us monitor our shipments, drivers, and all expenses, including fuel. We hire trucks from the market from time to time when ours are busy, and we can use the platform to make payments. It’s all under control now, and we’ve eliminated a lot of headaches. Before, there were people misusing their powers within our organization, and all of that is under control now. We’re very much happy with this platform.

Working with a team for two and a half years is no small matter, and The NineHertz is a very professional team, especially the developers. The management team is collaborative and very good. That’s why I wanted to give them a review: over these two and a half years, at no moment did we have a negative discussion.

How did The NineHertz perform from a project management standpoint?

We use Google Meet to coordinate with them daily — us giving them our requirements through it and them keeping us informed during development, as well as checking whether there are any modifications required.

What did you find most impressive about them?

It’s their communication, professionalism, and cost that stand out.

I’d seen other transport management systems, but they were made for specific areas of transportation. Our project is huge, covering each and every aspect of transport management. For example, there are systems for businesses operating only their own truck, and those same companies will lease a truck from the market from time to time. I hadn’t seen a transport management system that covered all of those use cases, until ours.

Are there any areas they could improve?

There’s nothing as such. I haven’t come across any problems with these people. There wasn’t even one instance when they were late on something.

Do you have any advice for future clients of theirs?

The NineHertz has all the solutions in the IT space, and I recommend them to anyone. They’re professional and cost-effective.

In order to have a successful engagement, clients have to be a bit patient and convey the project scope properly. In the IT industry, it’s more important that the development team should first understand the project. Once they understand, they’ll take it from there, and they’ll definitely give a good result.

I’ve worked with a couple of other IT companies in the past, and it was a nightmare. Working with The NineHertz is cool. They’re professional and collaborative. I recommend them for any type of project.

BACKGROUND

Please describe your company and your position there.

CEO & Founder at 99tolet Pvt. Ltd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We wanted to have our own real estate platform to be developed allowing our customers to list their properties for Rent , Lease , Sell etc. Same platform was to serve our other set of customers who are looking for properties in their vicinity.

SOLUTION

How did you select this vendor and what were the deciding factors?

Saw their online Advertisement and also searched them over internet as we wanted to have a local company with whom we can discuss our requirements in person.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We envisioned our website to cater both property seekers and people who wish to list their properties to rent out , sell etc . We deal in commercial , residential , Luxury Villas , PG for students etc. Since we are catering both the types of customers we wanted to have an easy navigation or steps for our property Agents or Sellers to list their property and our property seekers to search the same .

Properties can be listed by filling forms asking certain details and uploading pictures . Details like amenities , restrictions , vicinity , size and other necessary details are added and buyers can use filters to search the desired property and contact the customer who listed the same . We used PHP and MySQL for the website and it is working quite well.

How many people from the vendor's team worked with you, and what were their positions?

A project manager together with 3 PHP programmers and one UI/UX expert. There was also a Quality Assurance Team member to verify the features working over website once it was ready.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website is working well and have not experienced any issues thus far. We were visited by more than 3500 customers since it is launched and have been able to use the browse through the complete website without any interruptions .

Describe their project management style, including communication tools and timeliness.

They used Basecamp for Project management and we used to communicate through phone calls and emails . Their Communication was prompt and never lagged anywhere .

What did you find most impressive or unique about this company?

Their turnaround time , we did received deliverables before time .

Are there any areas for improvement or something they could have done differently?

None — they were absolutely great at what they do.

BACKGROUND

Please describe your company and your position there.

I am the Director at Sethi Securities Pvt Ltd and Co-Founder .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The NineHertz, and what were your goals?

We run a Finance company serving under Non Banking Financial services in India. We provide loans at a certain percentage to the customers under Vehicle ,Housing , Personal , Gold and Mortgage.

We wanted to create a complete all in one software to manage our end to end services while we provide Hassle free loans to our customers . Software is basically a web App which allows our employees to look for customers Loan Account Statement , Incoming EMI , Lapsed EMIs , print Cheque for Loans , generate interest certificate , checking eligibility , uploading papers etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched over internet and found Nine Hertz over clutch where we contacted them and few other vendors and after thorough discussions over requirements and proposed solution we concluded Nine Hertz as our best option.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As described above we needed a complete end to end solution serving our needs to provide hassle free loans to our customers. Scope of work included requirement documentation , SRS , FRS , UI/UX diagrams , front end and backend end development , DevOps and post maintenance .

Technologies / Tools used were Figma for UI/UX , Node.JS and PHP7 for Backend programming , MongoDB for Database development , Angular for front end and AWS for hosting services .They also used GIT for code repository.

How many people from the vendor's team worked with you, and what were their positions?

• 2 Business Analysts ( Pre and Post )
• 1 Database Architect
• 2 front end developers
• 2 Backend Developers
• 2 UI/UX team members
• 2 Quality Assurance Team members .

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes , Absolutely . We loved the way software is working . Earlier it was a struggle having all the paperwork done manually and printing loan cheques individually. With the use of the software we developed, our productivity has raised by more than 60%.

Describe their project management style, including communication tools and timeliness.

Right from inception of our engagement we have few team members from the Pre sales team and then later on Product Development team was brought in . We used to communicate through Basecamp and Slack for project management and communication respectively . Also Used GIT for code repository.

What did you find most impressive or unique about this company?

They were attentive to details and had domain knowledge. Though the team didn't had much information about Banking and loans but they did their homework well in advance before initiating the project development .This also helped us with right suggestions at the right time.

Are there any areas for improvement or something they could have done differently?

Nope , everything went well and I am sure they would continue doing the same.

BACKGROUND

Introduce your business and what you do there.

I am the director of a gaming startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We wanted to develop a mobile application for our gaming application. We also needed a good team that specializes in blockchain development, so they could help us integrate non-fungible tokens (NFT) into our game.

SOLUTION

What was the scope of their involvement?

We collaborated with The NineHertz to develop a mobile application, including an iOS and Android version, for our blockchain-based game. They focused on building both the app and the game, which is a complete multi-level game where users can earn NFTs and use them to buy in-game items. We requested some add-ons as well, and they didn’t overcharge us for that.

They also provide us with maintenance and marketing support, but we’re still assessing the requirements for the latter.

What is the team composition?

We work with 7–8 people from their team, including project managers, technical support managers, and sales personnel.

How did you come to work with The NineHertz?

I found them through a Google search.

How much have you invested in them?

We’ve spent around $100,000 so far.

What is the status of this engagement?

We started working with them in June 2021, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, we’re 100% satisfied with their work. They’ve been providing quality services, meeting our requirements, and performing up to expectations — they’re such a great team to work with.

How did The NineHertz perform from a project management standpoint?

They’re managing the project really well — they work in sprints and deliver accordingly. They have their own project management tool that we primarily use for communication, but we also coordinate through phone calls and WhatsApp at times.

What did you find most impressive about them?

Their ability to understand and meet our requirements has been truly impressive. Their knowledge of blockchain technology is also higher than most companies.

Are there any areas they could improve?

They have a really good team, but it’d be nice if they could finish the project in a shorter amount of time. We want to start marketing the app as soon as possible.

Do you have any advice for potential customers?

I definitely recommend working with them — they’ve delivered what we had in mind.

BACKGROUND

Introduce your business and what you do there.

I’m one of the two co-owners of a mobile gaming company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The NineHertz?

We needed their team to develop our 3D-friendly gaming application.

SOLUTION

What was the scope of their involvement?

The NineHertz built our iOS- and Android-friendly gaming app from the ground up, incorporating our preferences in functionality and design. They relied on Laravel, PHP, and MySQL in building our database components and used JavaScript to develop the app’s web admin panel.

What is the team composition?

We worked with about five resources from The NineHertz and were mainly in contact with three of them.

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

The project ran from November 2020–May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The NineHertz built every component of the app according to our standards and timelines. In terms of their delivery rate, they never made a promise they couldn’t keep, which helped us meet all our target dates and implement necessary changes. Overall, their timeliness and capacity to generate accurate estimates were especially instrumental in our success.

How did The NineHertz perform from a project management standpoint?

We communicated via ActiveCampaign and Skype meetings. From a project management perspective, The NineHertz met our expectations with their prompt updates and thorough communication.

What did you find most impressive about them?

We’re most impressed with their outstanding turnaround times and insightful suggestions, which allowed us to refine our scope and product. The NineHertz was a superb team with in-depth knowledge and expertise and even more impressive customer service — I couldn’t say enough great things about them.

Are there any areas they could improve?

They were an offshore and overseas team, so we needed to make adjustments to accommodate our time zone differences.

Do you have any advice for potential customers?

Give clear requirements and welcome any scope changes that you encounter along the way.