NGD Technolab

BACKGROUND

Please describe your company and position.

I am the Founfer & CEO of Justo Real Estate Brokerage

Describe what your company does in a single sentence.

Toronto’s newest real estate model that uses cutting-edge technology to drive all-inclusive services and provide you with the best deal on your home - with fairness, superior service and customer satisfaction at the heart of our every activity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NGD Technolab to accomplish?

• re-develop our real estate website with a modern design and improve functionality
• Making the site more user-friendly and mobile-responsive
• Enhancing our online presence and improve the user experience.

SOLUTION

How did you find NGD Technolab?

Online Search

Why did you select NGD Technolab over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NGD Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included a complete redesign of our website, including new graphics, updated content, and improved functionality. NGD Technolab also implemented a new CMS platform to make it easier for our team to manage the site. The key deliverables included a modern and user-friendly website with improved search functionality, a mobile-responsive design, and a streamlined checkout process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project included an increase in website traffic and engagement, as well as an improvement in the user experience. We received positive feedback from our clients regarding the site's new design and functionality. Additionally, we saw an increase in online sales and inquiries as a result of the streamlined checkout process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NGD Technolab's management was excellent. They provided regular updates on the project's progress and were responsive to our needs and feedback. They also delivered all items on time and within budget, which was important to us as a client.

What was your primary form of communication with NGD Technolab?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their attention to detail and commitment to delivering high-quality work. They took the time to understand our business needs and provided tailored solutions to meet them. Additionally, their project management approach was transparent and focused on delivering value to the client.

Are there any areas for improvement or something NGD Technolab could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co-Founder of furo.fit

Describe what your company does in a single sentence.

Our job is to stitch wellbeing into lifestyle!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NGD Technolab to accomplish?

When we engaged with NGD Technolad, we had a clear vision for the mobile app for our online health community. Our main goals were to develop an application that was simple to use and intuitive so that users and customers could easily communicate with qualified wellness coaches, licensed trainers, healers, and therapists. 

In order to empower users in their pursuit of fitness, we also sought capabilities for customized goal-setting and progress monitoring. NGD Technolad met these goals effectively, exceeding our expectations with a great app that has substantially improved the engagement of our community.

SOLUTION

How did you find NGD Technolab?

Online Search

Why did you select NGD Technolab over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from NGD Technolab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with NGD Technolad was broad and concentrated on creating a mobile app with plenty of features for our health and fitness community. To fully comprehend our particular needs, there were lengthy talks required, and they indeed listed patiently. The key deliverables were personalized goal-setting and progress-monitoring features, in-app chat, video conference capabilities, and a resource library. 

To revolutionize client-health coach communication and provide useful fitness materials to users, NGD Technolad was successful in delivering a functional app. This increased user engagement and satisfaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Many measurable outcomes demonstrate the project's success. At first, there was a 30% increase in platform users which was a clear sign of increased user engagement. The app received positive reviews, which further indicated that customers were satisfied with it. The app's success in assisting users in accomplishing their wellness goals may be seen in the 25% increase in client retention. 

Last but not least, by reducing response times between coaches and clients by 20%, efficient communication tools improved the overall client experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the development phase, NGD Technolad demonstrated excellent project management practices. Their developers were in touch with us on a frequent basis, sharing information and quickly resolving any issues. They met all deadlines and delivered important milestones on time. Whenever we had certain requests or needed to make modifications, they were quick and did it with professionalism. 

The partnership was fruitful because of their proactive response, which led to the prompt and effective completion of the mobile app project.

What was your primary form of communication with NGD Technolab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of NGD Technolad was their ability to understand our community's needs and vast technical expertise in mobile application projects.

Are there any areas for improvement or something NGD Technolab could have done differently?

While NGD Technolad's performance was commendable, involving clients in testing phases could enhance project transparency and client engagement.