NG Cloud Security Pvt Ltd

BACKGROUND

Introduce your business and what you do there.

I’m the CFO and co-founder of a medical billing and revenue cycle management services company. We help healthcare organizations maximize reimbursements, reduce claim denials, and ensure HIPAA compliance through streamlined, integrated solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NG Cloud Security Pvt Ltd to accomplish for your medical billing and revenue cycle management services?

We needed help with compliance, detail-oriented Microsoft enterprise knowledge, and the ability to understand my requirements and implement solutions.

SOLUTION

What was the scope of their involvement?

NG Cloud Security Pvt Ltd has helped us set up our entire IT infrastructure, implement cloud security, and manage and resolve daily IT issues. The team has also helped us keep up with compliance and implement policies as needed. In terms of tools, we've implemented a complete Azure and Microsoft infrastructure system.

What is the team composition?

We work with 2–5 members of NG Cloud Security Pvt Ltd's team.

How did you come to work with NG Cloud Security Pvt Ltd?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

So far, we've spent around $10,000 with them.

What is the status of this engagement?

We started working together in April 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

NG Cloud Security Pvt Ltd has delivered a monthly dashboard showcasing the IT tickets they've resolved, compliance, and security scores. Thanks to their work, we now have very robust HIPAA policies and data protection. In addition, the team's turnaround time is the same day.

How did NG Cloud Security Pvt Ltd perform from a project management standpoint?

NG Cloud Security Pvt Ltd delivers on time. In terms of communication, we use virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

NG Cloud Security Pvt Ltd's fast response time and communication are impressive.

Are there any areas they could improve?

I don't think there's anything they can improve on.