Netguru

BACKGROUND

Please describe your company and position.

 I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

social selling programs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

UX

SOLUTION

How did you find Netguru?

Referral

Why did you select Netguru over others?

Referred to me

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

mostly UX design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It was a nice interface. UX was well thought of

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes . they are very responsive and all projects where on time

What was your primary form of communication with Netguru?

Virtual Meeting

What did you find most impressive or unique about this company?

good talent pool

Are there any areas for improvement or something Netguru could have done differently?

was happy with the service

BACKGROUND

Please describe your company and position.

 I am the Head of Engineering of an information technology company 

Describe what your company does in a single sentence.

The job platform for the scarce candidate market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Accelerate development of new integrations
• Keep integrations stable and running

SOLUTION

How did you find Netguru?

Referral

Why did you select Netguru over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Maintain running integrations
• Integrate new customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of incidents
• Time to integrate customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Netguru has always been careful and attentive. Everything was delivered on time and to a good level of quality.

What was your primary form of communication with Netguru?

Virtual Meeting

What did you find most impressive or unique about this company?

The level of involvement of the staff was impressive.

Are there any areas for improvement or something Netguru could have done differently?

N/A

BACKGROUND

Please describe your company and position.

 I am the Product Owner of a grocery store chain.

Describe what your company does in a single sentence.

Chain of grocery stores

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Tool creation
• Development
• Maintenance

SOLUTION

How did you find Netguru?

Other

Why did you select Netguru over others?

High ratings

How many teammates from Netguru were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Daily maintenance and development of the sales data platform in line with user and business expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Usability of the platform by both internal and external users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work in the Agile methodology. We meet every day and plan the next steps of work together. Providing new functionalities sometimes takes a long time, but usualy are on the high quality. The reaction to reported errors and their correction is immediate.

What was your primary form of communication with Netguru?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their quick response to current needs and good communication.

Are there any areas for improvement or something Netguru could have done differently?

No idea at the moment

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Mobilize-Pay

Describe what your company does in a single sentence.

Providing financial services in the automotive industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Design
• Website
• Lead Generation

SOLUTION

How did you find Netguru?

Other

Why did you select Netguru over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Netguru were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building and delivering a world class website from scratch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer satisfaction ratings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes all went according to plan.

What was your primary form of communication with Netguru?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's impressive how Netguru handled everything, from design to IT services.

Are there any areas for improvement or something Netguru could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Senior Manager of Bank Boubyan

Describe what your company does in a single sentence.

A bank 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• App content strategy
• App Content audit
• App Copy Text

SOLUTION

How did you find Netguru?

Online Search

Why did you select Netguru over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Content Audit
• content strategy 
• IA 
• Copy Text 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• content audit 
• content strategy, tone of voice, style guide, 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• yes .. delivery is on time and response is great 

What was your primary form of communication with Netguru?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I’m impressed with the quality of their deliverables, communication, and teamwork.

Are there any areas for improvement or something Netguru could have done differently?

nothing i can think of 

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of a nonprofit organization

Describe what your company does in a single sentence.

We are a non-profit organization that trains teenagers in teamwork

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Build a separate landing page
• Provide input to an existing landing page

SOLUTION

How did you find Netguru?

Referral

Why did you select Netguru over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Netguru has build a new landing page including a complex registration form. In paralel Netguru has provided HTML code for an existing landing page - the implementation has been done in house.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

2700 contacts left through the registration form. This is 70% of the total market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Even thought this was a troublesome time at the firm - the whole project team changed, the project was delivered on time.

What was your primary form of communication with Netguru?

Virtual Meeting

What did you find most impressive or unique about this company?

Their company values and their teamwork are impressive

Are there any areas for improvement or something Netguru could have done differently?

It would be better if the whole team did not change during the project.

BACKGROUND

Please describe your company and position.

I am a Department Head at Dock Financial

Describe what your company does in a single sentence.

We are a technology company providing embedded finance solutions, we help our customers launch their own banking products without development efforts and reduce the complexity of payments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Netguru to accomplish?

• Support us building an Application Platform for Compliance Operations

SOLUTION

How did you find Netguru?

• Referral
• Other

Why did you select Netguru over others?

Referred to me

How many teammates from Netguru were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Netguru to develop a Know Your Customer (KYC) tool and its architecture for our compliance infrastructure application platform. Netgurus job was to ensure KYC user verification and integration with KYC providers, as well as enabling on demand manual approvals of natural persons. 
Key deliverables: 

• MVP development – initial version of the API 
• Integration with three different external services: verification of natural persons and customer communications 
• Creation of a mono repository containing four microservices, different authentication methods, and project documentation with diagrams 
• Legal person verification capabilities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaboration with Netguru brought process optimization, technology upgrades, and increased customer engagement in our solutions. The tools’ architecture enables easy integration and removal of future vendors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Netgurus project management was commendable. They consistently delivered items on time, demonstrating strong organizational skills and a commitment to meeting deadlines.

What was your primary form of communication with Netguru?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Netguru's exceptional attention to detail and commitment to quality stands out as a hallmark of their operations.

Are there any areas for improvement or something Netguru could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a FinTech focusing on credit collection in Africa. I am Head of Data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netguru?

Being an early-stage startup, our data infrastructure didn't include any data engineering. Given the scarcity of data engineers, we hired Netuguru to set up the said infrastructure for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor due to recommendation from partners as well as the flexibility and quality of their services.

Describe the project in detail and walk through the stages of the project.

The project was to set up a modern data engineering architecture, including data lake, data warehouse, data pipelines and orchestration.

How many resources from the vendor's team worked with you, and what were their positions?

1 Senior Data Engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The data engineering infrastructure was set up in a timely manner. The quality was on par with expectations and so was the associated documentation. Training has also been done for our in-house junior data engineer.

How effective was the workflow between your team and theirs?

The senior data engineer provided by Netguru was fully dedicated to the project, so the workflow was very smooth as the contractor worked similarly to an in-house employee.

What did you find most impressive or unique about this company?

The quality of the contractor and of the customer service is outstanding.

Are there any areas for improvement or something they could have done differently?

No area for improvement (other than the high fee, which can be prohibitive for some companies and/or projects)

BACKGROUND

Please describe your company and your position there.

We build funnel sales automation solutions for B2B sales teams. I am a co-founder and the president.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Netguru?

We hired Netguru to turn our ideas into code. We needed to develop an MVP to test the market and move toward validation.

What were your goals for this project?

We wanted to prepare a market-testable MVP.

SOLUTION

How did you select this vendor?

Their sales staff made a timely, relevant cold outreach. We evaluated them over a few meetings, saw their work, and decided to proceed with them.

Describe the project and the services they provided in detail.

Netguru handled everything, from scoping to design to implementation.

What was the team composition?

We had a dedicated project manager and two developers. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They delivered on time and within the right budget, which allowed us to qualitatively test the market and our assumptions. This initial project set us up for success and ensured that we were following the right market signals.

How was project management arranged and how effective was it?

Our project manager gave us weekly updates through email and Slack, and we had numerous meetings on Skype and Google Hangouts. We had no issues with communication.

What did you find most impressive about this company?

I was impressed by their attention to detail and amazing customer service.

Are there any areas for improvement?

No, we were satisfied.