Building digital products for world changers

Gold
VERIFIED

Netguru builds digital products that let people do things differently. As a company, we deliver digital products for top startups, Fortune500 companies, and well-known brands to help them solve real problems through software and product design. Our clients have changed the way people do banking, listen to music, learn languages and rent bikes. Their products have been featured in TechCrunch, Business Insider and Product Hunt.

Share your challenge with our team and we’ll work with you to deliver a revolutionary digital product.

 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2008
Show all +
Poznan, Poland
headquarters
other locations
  • One Canada Square, Canary Wharf
    London E14 5AB
    United Kingdom
  • Warsaw 00-867
    Poland
  • Kraków 30-001
    Poland

Focus

Service lines
  • Web Development
  • Mobile App Development
  • Custom Software Development
Client focus
  • Enterprise (>$1B)
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
Industry focus
  • Financial services
  • Business services
  • Education
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
Artificial Intelligence Focus

Portfolio

Key clients: 
Volkswagen, solarisBank, Oncimunne, temi, ClickMechanic, ChaperHome, Apps for Good, Herdius, Taqsim, FundCo, Helpling, The Know, Artemest, Case.One, Motarme, SeaHub, Intellection, Tourlane, Vendr, Evvnt, Clarity, NinetyPercent, Chorus, Whym, Raqib50, OpenBooks, ForrestHill Church, ShiftWear, Hiperpool, Barometa, Helpr, Hungr, Property Detective, CD Projekt, PolicyGenius, Skrill, Campsited, My Dobot. Read our case studies.
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DAMAC

DAMAC has been operating in the real estate market since 2002, delivering residential, commercial, and leisure properties across the UAE, Saudi Arabia, Qatar, Jordan, Lebanon, Oman, and the United Kingdom.

A major factor that distinguishes DAMAC from other developers, is its ethos of supporting its agents. As a keen adopter of modern technology, the company developed an idea for an app in which all of the information the

agents needed, is available at their fingertips.

The team at Netguru has been instrumental in helping DAMAC to produce a comprehensive digital product that delivers a range of features. Agents are now able to effortlessly browse through the latest offers, check all relevant property details including the size, location, and specifications amongst other additional features.


Read more here:

https://www.netguru.com/featured/damac

Pockee

Pockee is a family-friendly payments app concept built by Netguru that educates through fun interactions and using gamification lets kids learn while they play. Pockee's interface can be adjusted to suit the age and personality of any child. Parents can relax as their children learn to save and spend money. 

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Shine

Shine is a self-care app that allows people to  manage stress and practice mindfullness via motivational messages and self-improvement audio tracks. 

Since it was launched in December, we have been introducing new functionalities and fixing bugs.

We are responsible for mobile development and design. We chose React Native in order to be able to build an Android app on the basis of the iOS version

later on.

The Daily Shine Text functionality offers empowering information with a link to a related article and check-ins for a positive recap of the day.

Read more

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CarLens

Machine Learning and Augmented Reality combined in one sleek mobile app that lets you recognize cars in the streets.

- Image detection

Image analysis tasks can be as simple as reading bar-coded tags, or as sophisticated as identifying a person from their face.

- Tensorflow

The biggest advantage of Tensorflow is its easy integration with mobile application on both Android and iOS.

-

Machine Learning

Data is one of the most important things in the machine learning process, seriously. It should never be underestimated. Very often it is even more important than the algorithms you chose.

- Augmented reality

Since we did not have any restrictions with regards to the technology we could use, we have decided to choose the latest and greatest possible AR solution. So we went with AR Core coupled with Sceneform SDK from Google. Sceneform can draw just about any Android view in 3d and AR. This included Lottie animations!

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parcelLab

parcelLab develops two main products: tailored delivery notifications and a custom track & trace page. They needed compelling, elegant and useful landing pages for the owners and managers of different online shop categories: fashion, home & living, consumer electronics, and brands & products. The company turned to Netguru to help them promote the campaign and attract new clients from different industries. The

process included:

- Creating visually appealing designs for landing pages that would resonate with different audiences

- Translating designs into fully interactive and engaging landing pages.

- Using top-notch tools with to deliver the highest quality.

Read more

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Altostack.io

Altostack.io turned to Netguru to help them design and implement their entire branding and web design strategy. 

The Netguru team successfully managed to complete the Altostack.io design project within 4 weeks. The new branding identity of the company received positive feedback from stakeholders. The main results included:

- The company’s entire corporate identity was

designed.

- The company’s landing page reflects a fresh approach and is now adjusted to its tech-savvy customers.

- 17 illustrations were created.

- Altostack.io’s branding stands out positively from its competition which uses a more traditional visual language.

Read more

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Newst

The founders of Newst.se wanted to disrupt very conservative processes in the industry and create a better environment for the three-part collaboration that is happening within the lease segment: real estate owners, consultants, and clients.

We helped Newst.se 
design a modern and intuitive UI that incorporates various business requirements into a coherent product. In order to do that the team used Scrum framework

and followed the following steps:

- Defining the scope and designing a better hub for real estate representatives

- Making listings of premises much more intuitive and informative for potential tenants

- Building a scalable architecture with well-documented API accommodating for different data standards and formats

- Extensively testing the solution as part of our process (multiple points of inspection), internally (organising bug bashes) and with partners (alpha version)

Read more

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Seahub

Seahub is a travel tech company that allows users to book cruises online. Seahub turned to Netguru to help them with the visual part of the website. Two designers were involved in the project on a full-time basis. Their main job was to translate the client’s vision into delightful user interfaces.

- Creating an appealing logo and other visual brand elements.

- Designing user interfaces for the 

cruise booking website.

- Using top designing tools to provide the best possible outcome.

Read more

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solarisBank

solarisBank is the first banking platform with a full banking license which enables companies to offer their own financial products. 

To move fast in the super-competitive environment of fintech companies, solarisBank was looking for a new team to quickly build up in order to support solarisBank's product development in two main areas: debit card (Ruby) and consumer loan (Elixir). The process involved following

steps:

- Onboarding to relevant teams;

- Establishing personal connections based on trust, integrating well into the existing ecosystem to become fully efficient;

- Iterative improvements to all teams we are involved in, setting up ambitious goals for our developers and teams.

Read more

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Moonfare

Moonfare is an investment platform that enables professionals to invest in top-tier private equity funds.The Moonfare team turned to Netguru as a trustworthy technology partner. Netguru took on the challenge of creating a product that would command trust, fulfil strict security standards, and provide an amazing user experience. The team, made up of three developers, a Project Manager, a QA engineer, and a Product Designer,

started working on the project at the end of 2017. The process went as follows:

- Rewriting code from Sails to Node.js.

- Designing interfaces and implementing them using React.js.

- Configuring the whole architecture in AWS.

Read more

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Countr

Countr has turned to Netguru at the beginning of January 2018. The client already had an alpha version of the app, but it required a general reorganisation. The crucial elements in building the platform were: 

- Developing a mobile application that would scale effectively.

- Implementing a Machine Learning solution that would enable product discovery. 

- Rewriting the legacy code according to best

practices.

- Extensive testing of the application to make sure users understand how it works and what value it brings.

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Petro Niche

Petro Niche is a Calgary-based technology and consulting company focused on the oil and gas sector. It offers mapping and consulting services to oil and gas professionals across western Canada. Netguru worked with Petro Niche on enhancing the existing code and expanding the functionalities of the Petro Ninja app. The process involved building the app’s new functionalities using React Native as the main mobile technology.

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Hive

Hive is an NY-based challenger in the market of collaboration platforms, taking on incumbents such as Asana or Trello. Hive, a project management tool fuelled by machine learning and tonnes of integrations, combines a chat functionality with a task overview, thus increasing team efficiency. Netguru’s part of the project was to craft a slick design for Hive’s apps and to develop a React Native app for iOS and Android. 

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temi

Temi is the sister company to Roboteam, a leading provider of unmanned ground vehicles. That is also the name of a cutting-edge personal assistant robot, labelled by the media as the equivalent of Amazon’s Alexa on wheels. Netguru joined temi to help the company to build a robot, envisioned to lead the market of home robotics.

To tackle the challenge of building a personal assistant robot from scratch, a lot of effort

was put into research and testing. The goal was to find the best use-cases of architectures and technologies for temi. Our joint teams also had to handle voice recognition, video loads, and fast data processing in the cloud.

The personal assistant robot has received fantastic feedback from the first testers, industry experts and media outlets. Temi also gathered a round of applause in industry events in the US and Europe. 

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Volkswagen Home

Volkswagen Home is a first-in-the-world boutique for the world’s largest automotive brand. Volkswagen wanted to design a place where customers would be compelled by a combination of coziness and luxury and feel almost like at home. 

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Oncimmune

Oncimmune is a leading early cancer detection company. Their patented technology can detect autoantibodies produced in response to cancer, allowing their tests to detect cancer up to 4 years earlier than current methods. They have already sold over 150,000 simple blood tests for early lung cancer detection. One way that Oncimmune does this is by providing their test to doctors who have patients with a lung “spot” or nodule.

That’s why they decided to create an application that would help doctors quickly calculate the probability that their patients  have lung cancer.

Oncimmune turned to Netguru, because Netguru offered a complete service – from building wireframes and designing screens to coding a mobile application. During the scoping session, the Netguru team verified the client’s needs and requirements for the application. They recommended React Native as an optimal solution that would facilitate building such a product efficiently.

Building an app in React Native took only six weeks, which included the design and testing phases. The cooperation between the teams went smoothly and according to the plan. The client could quickly begin the promotional efforts and focus on business goals.

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Herdius

Herdius aims at building a highly performant decentralised financial platform. Using the latest innovations in distributed systems design, they strive to be the next-generation infrastructure for the cryptocurrency and blockchain ecosystem. They decided to raise capital through ICO tokens. As the ICO industry is getting highly competitive, Herdius needed an attractive way to win over investors for their idea.

Thanks to

the cooperation between two designers and one front-end developer, the Netguru team managed to launch the website in 3 intense weeks. The client was satisfied with the final designs and UX of the website. Herdius can now raise money to fund their cryptocurrency project. The user interfaces were positively received by different stakeholders.
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FundCo

FundCo wanted to create an advanced comparison tool from scratch. The company was searching for a full-stack solution. FundCo’s data provider is Morningstar, one of the world’s most developed database systems. This means that in order to make the tool efficient and convenient for users, a smart application architecture needed to be created.

Netguru’s developers worked in Ruby on Rails on the backend and Ember.js on the

frontend, tackling the complex integration with Morningstar’s API within an ambitious time frame. In the meantime, our designers created a flawless user experience backed with beautiful graphics.

FundCo’s MVP is up and running. The company expects to grow its current customer base to 1000 beta users. FundCo’s elegant platform makes it easy to find the desired investment funds and compare them on multiple levels. The tool displays current and historical data, as well as chart data.

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Case.One

Case.One is an easily customised solution that enables the comprehensive management of legal practice. Faced with fierce competition and a relatively saturated market, one of Case.One's main challenges was to stand out visually from the crowd.

Case.One had to redesign their website in a way that would fulfil market requirements. Netguru’s Product Design team worked intensively on creating a fully original design,

customised for the industry.

After finishing the redesign, the platform was successfully updated and continues to grow. The client focuses on developing the business. The designs for the project have received international attention.

 

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Taqsim

Artists in the MENA region face a number of challenges in creating independent music. There are travel restrictions, limited access to global musical resources, and restrictive licensing that create barriers for talented musicians. 

The founder of Taqsim turned to Netguru’s development team to help develop such application. As we’d already worked together with the client, they knew we understood the culture of the

region and we could handle the task. 

Completing the project took only two months, and the client could immediately start promoting the product among users and looking for potential investors to fund the future development of the Taqsim.

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Home Made

Home Made is a hybrid lettings agency that brings the quality of service of a top-notch traditional estate agency for a low flat fee. The company focuses on £500,000+ residential properties in London. They want to provide an exceptional experience for their customers. 

The founder of Home Made turned to Netguru to help them build the platform from scratch. Netguru’s team of five first met with the client to discuss the

scope of the project and find the optimal solutions for the application. 

Within 13 weeks, the team released a commercial product that attracted its first clients. The cooperation between Netguru team and Home Made went smoothly and everything was delivered on time and within budget.

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Artemest

Artemest is an e-commerce platform that connects customers with the most beautiful crafts from around Italy. Before contracting Netguru, Artemest was struggling with technical issues surrounding the project's online infrastructure.

Our client needed a comprehensive review of their product. Another crucial step involved finding new ways of developing and upgrading Artemest's e-commerce platform. Netguru provided a

full-stack solution to these problems.

Artemest has grown exponentially, building a community of artists and curators around its business. The platform has been featured in Forbes, The New York Times and Elle magazines.

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Apps for Good

Apps for Good is an NGO that partners with educators to deliver its technology learning courses to young people between 8 and 18 years of age. Its courses are available to teachers through a dedicated e-learning platform. As a part of their growth plans the organisation’s leadership decided to revamp Apps for Good’s core software.

Netguru was chosen to develop a platform that allows teachers, students, and volunteer

experts to engage and facilitate technology teaching. Apps for Good was already a complex project operating on a large scale since 2012. On top of that, the project had been developed and maintained by several different teams over the years.

Apps for Good is helping more than a thousand schools and ten of thousands of students around the globe every year. After three years of cooperation, Netguru is still one of its main tech partners.

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ChaperHome

ChaperHome is a seed-funded startup and its creators’ second business project. The app needed several functionalities, including location snapshots, start and destination points, message and scenario presets, a dead man’s switch with alerts sent out in case of trouble, and more.

The app allows users to pick a protector (the person who will be notified if the user feels unsafe), set a due time of a arrival at a

destination (the protector will be informed when the user arrives safely) or choose the group option to keep track of friends who are out together.

ChaperHome has received fantastic feedback from users, including many interesting suggestions for new functionalities and ways in which an application of this type could be used in various other industries, for example in real estate.

 

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Helpling

Helpling is a platform that offers home cleaning services and connects cleaners with homeowners. The market Helpling operates on is highly competitive and requires a healthy balance between innovation and sustainability.

Netguru has worked with Helpling for a long time now. The relationship we’ve built on trust and understanding of each other’s processes means that our cooperation is extremely effective.

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ClickMechanic

ClickMechanic is a UK-based startup with the mission of bringing transparency to the previously obscure topic of car repair pricing. They offer prices up to 50% lower than franchise dealers and make customers who don’t have specialist knowledge about cars feel safe.

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Connexio

Connexio Talk is a product of the US-based team, Connexio Labs. This outbound calling platform easily integrates with existing CRMs and automated marketing tools so your team can do what it does best -sell -by connecting with their most promising opportunities in just one click.

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Lemonfrog

 

Lemonfrog AG has been successfully disrupting the sharing economy since 2007. The company is self-funded grew to a point that needed building up its development team. Netguru team have been working with Lemonfrog since September 2014. During this time Lemonfrog web applications have gone through a major upgrade both on backend and frontend.

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Booked'em

A better way to hire crew which saves money, time and energy. Booked’Em lets a producer find a crew quickly, communicate easily and arrange getting them on-site or otherwise involved, hassle-free. The app also allows freelance film workers to keep track of job details when they are on a different gig every day. 

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Benchify

Benchify launched in July 2013 to give working professionals and business owners feedback and insight into their perceived performance by continuously benchmarking them against their business contacts. With anonymous ratings, private feedback and social features, Benchify is a great platform for finding out which areas you’re doing well in and which you need work on, helping you to improve the performance of

yourself, your company and your products.Building the platform from scratch through our agile, quality-driven process, we're responsible for leading the development including front & back-end work, testing and platform maintenance. We've also standing behind integrations with SaaSy & Gmail.
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ProFinda

ProFinda is an internal talent and knowledge matching (SaaS) system which digitizes any workforce. By offering unique matching technology, ProFinda makes it far easier to find your best talent and connect them to the right projects, win pitches, help on tasks and support client needs. Netguru work included both ProFinda’s front & back-end development, building new features and testing. We’re also the guys behind

platform’s integration with Heroku, Google Analytics, UserVoice, CloudMailin & Engine Yard.
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CD Projekt

CD Projekt S.A., one of the biggest polish game developers and retailers decided to introduce a local digital distribution platform. Netguru offered the engeering skills to deliver the project, expertise in planning and project management and know-how about solutions that sped up development. Integrating the store with third-party participants like Microsoft Dynamics AX and developing a custom payment gateway

(PayU)
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PolicyGenius

PolicyGenius is a Brooklyn-based FinTech startup providing a World Class Development Team Expansion for a FinTech Rising Star. 

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Campsited

Campsited.com, a Dublin based startup that provides  an easy way for campers and holiday seekers to find and book campsites, touring parks and holiday parks. Netguru team started working on Campsited.com in October 2015. In March 2016 a new redesigned version of the application was released.

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Suggest It

What’s going on in my area? Suggest It gives those using the app the best and most up-to-date answers to this question. The app is a digital announcement board for local events: users can add events, browse by place and time and view other users’ agendas to find exciting events. Netguru proposed the most cost-effective solution in the shortest possible timeframe and came up with a 1st-phase roadmap for a minimum

viable product (MVP) with fewer features than previously planned.
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Mumslink

A Global Community for Mums, Groups & Businesses. Mumslink is a professional and social networking platform which connects women with each other from all types of businesses, organizations, and charities who want to reach out with ideas and opportunities for professional careers.

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Transterra

Transterra Media is an on-demand, digital media platform providing high-quality custom videos and photos  to marketers and publishers. Netguru became the Transterra Media’s technical expert along, providing the company with the UX design for two new products: a web portal and an application.

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My Dobot

 

My Dobot is a mobile personal finance advisor. The San Francisco and Denver based startup CTO carefully chose Netguru for  world class Ruby on Rails development  of their data-intensive application. From day one Netguru is involved in every aspect of My Dobot development. Additionally, when necessary, the developers working with My Dotbot team can consult any problem with senior colleagues not

necessarily involved in the project.
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Inn Style

InnStyle is a blissfully simple online booking system for hotels, bed & breakfasts and self-catering accommodation. This SaaS product is three services in one – a bookings diary for accommodation owners, an online booking interface (that works beautifully on mobile, too) for guests, and a payments system that is built on Stripe Connect. We app is also integrated with Intercom.io and MixPanel analytics.

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Ledbury

Ledbury, an innovative retailer specializing in luxury men's shirts and accessories, wanted to merge their online and offline sales processes. Netguru helped Ledbury by adding a unique feature for Ledbury clients and opening new sales channels, increasing the overall revenue and helping Ledbury expand the number of stores, gaining access to a pool of developers for future development. 

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Skrill

Skrill has been moving money digitally since 2001, offering online payment solutions for businesses and consumers that allow them to pay and get paid globally. Customers can choose from 100 payment options to send and receive money worldwide in 200 countries and 40 currencies, securely and at low cost, without revealing their personal financial details. Whoever you are, however you like to pay or get paid, trust

Skrill to make your online payments simpler, faster and safer. Netguru joined forces with Skrill's team based in Berlin & Sofia to create account.skrill.com - an application for online payment account management - an integral part of the new Skrill website. We took care of implementing and presenting the user workflows using the pre-existing API services.
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Inbbbox

The App Changing Mobile Dribbble Experience. Netguru's Product Design team engaged in the design community which allowed them to gather constant feedback about the app.

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Rate My Area

RateMyArea.com is a unique place to find, review, share and discuss all that’s good (and not so good!) in your area. Additionally, the portal works with a wide range of businesses and sells vouchers offering great discounts on local goods and services. Being a product of Locate Online Ltd., it’s one the largest online platforms of this type in Ireland.

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City Socializer

Citysocializer is a subscription-based social discovery network that enables people to meet new groups of friends locally and enjoy their city's social scene. Featured at The Next Web. Netguru supported the re-launch of CitiSocializer. We set up the development processes, including code reviews and continuous integration. The project became a successful social network, providing users with a place to connect with new

people through shared interests and events.

 

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Chorus

Academics at The University of California (UCLA) came up with an idea for a universal tool that enables patients, doctors, researchers, and community leaders to create personalized mobile health interventions. Netguru came up with a user-friendly solution for creating a wide range of automated text messaging and interactive voice applications. Our team brought a revolutionary academic idea to life. Doctors can now easily build

their own apps, making the treatment much more efficient. 
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Property Detective

Slowly, but surely, Property Detective is changing the way that people move home. It's the first website in the UK that helps people make more informed, smarter decisions about where they want to live, by giving them the complete picture as to what a property, street or neighbourhood can offer them and their lifestyle, from schools, crime rates, demographics, flightpaths, noise and smell nuisances, retail and leisure
opportunities, broadband speeds and much more.

Reviews

Sort by

iOS Dev for Voice Transcription & Organization App

"Netguru has been down to earth, approaching everything humbly."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019–Ongoing
Project summary: 

From scratch, Netguru developed an iOS app to record users’ thoughts, notes, and dreams securely. They implemented speech2text algorithms and voice assistants to transcribe recordings and organize users’ ideas.  

The Reviewer
 
1 - 10 Employees
 
Zurich, Switzerland
Alexander Boethius
Directing Manager, The Origin AG
 
Verified
The Review
Feedback summary: 

Netguru delivered an aesthetically pleasing app to the satisfaction of users. The team invested time to understand the project’s vision and accommodated product ideas, establishing a dependable partnership. They guided the engagement with valuable suggestions to support continued collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the directing manager and founder of The ORIGIN AG.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

I had an idea for an app that consumers can use to voice their thoughts and feelings without looking at their screens. I wanted users to be able to reflect on their ideas but was a novice in terms of building a product like this from scratch. I needed a partner to develop the product.

SOLUTION

What was the scope of their involvement?

Netguru built our app for users to record, store, and analyze thoughts, notes, tasks, and dreams. Their team developed the product for iOS from the ground up. We will build an Android version but believe iOS market segments will be more interested in the tool.

From the beginning, I had strong ideas, which I sketched for their team. Netguru was adaptive throughout the project. I brought them my ideas as to how users could access the different parts of the app, but they ensured we followed best practices.

With the platform, users can speak what they think and feel without having to look at their phone screens. The speech is recorded and transcribed. Their team integrated the app with Apple’s transcription engine, speech2text algorithms, and voice assistants to transcribe user’s recordings into organized notes. Then, the transcript gets stored and sorted in a creative interface. They implemented game mechanics, which enable users to interact with their ideas and categories on the home screen.

We haven’t done a hard launch, so that’s coming next. At that point, we’ll be working to find the sweet spots and pivoting on features if necessary. We’re approaching the process with an attitude of building the app with our users.

What is the team composition?

The team fluctuated between five and seven people. We worked with three developers who supported the main developer. We also engaged with a product owner, a product leader, and quality assurance teammates.

How did you come to work with Netguru?

A colleague recommended Netguru as their team developed an app for him. We decided to visit and appreciated their effort to understand our vision deeply. There was also a large degree of transparency in regard to cost, which I valued because I’m new to this market. At the end of the day, I had a gut feeling based on the in-person meeting

How much have you invested with them?

We’ve spent around €140,000 (approximately $155,500 USD)with them so far.

What is the status of this engagement?

We started working with Netguru in January 2019, and it’s ongoing. We’ve gone back into development to fix some bugs and upgrade basic features. I don’t see why I wouldn’t continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done a few focus groups. Generally, the feedback has been excellent, and the product’s aesthetic has been a big plus. Users tend to think the platform’s quite fun to use. They speak, watch the app transcribe their words, and then see their thoughts stored. It's a new tool in the market, so people are a bit confused in the beginning. To help users understand the platform, we’re creating a more explicit onboarding process in combination with marketing materials.

How did Netguru perform from a project management standpoint?

They've performed exceptionally well. Usually, we've had stand up meetings every morning via Google meet. Our primary method of communication was Slack. Netguru team was not afraid to speak their minds. We’ve built a close relationship.

What did you find most impressive about them?

Their team has been most impressive. Netguru has been down to earth, approaching everything humbly. They’ve spoken their minds throughout the collaboration.

Are there any areas they could improve?

Nothing comes to mind right away. I can't complain.

Do you have any advice for potential customers?

Go and meet the Netguru team in person. Shop around to compare offerings and teams.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    It's always difficult to work with an offshore company.
  • 4.5 Cost
    Value / within estimates
    Their cost has been justified.
  • 5.0 Quality
    Service & deliverables
    They not only realized my vision but also added to it.
  • 5.0 NPS
    Willing to refer
    Definitely.

UX/UI and Product Design for Software Company

"Netguru’s bar for talent is extremely high."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Aug. 2019
Project summary: 

Netguru provided a design resource to complete ongoing tasks for a software company. They created a style guide and made feature enhancements to existing products.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Product Manager, Esper
 
Verified
The Review
Feedback summary: 

The collaboration is due to end after an in-house designer was hired, but Netguru received praise for its clean design and effective work. The team used time zone differences to their advantage for rapid turnaround. Their quick response times and in-depth expertise made for a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager for Esper, a regulatory software company. We build tools for regulators to use when researching and implementing new rules based on legislation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We had been without a designer for a while. In the process of hiring an in-house resource, we decided to go with an outside firm on a rolling basis.

SOLUTION

What was the scope of their involvement?

It was not a particularly well-scoped engagement; we needed help on ongoing projects on an as-needed basis from Netguru’s design resources. We worked with one designer in Poland who participated in our daily team stand-ups. She put together a style guide for us and completed various product design tasks that had been in our pipeline for a while. The style guide was UI-intensive; it specified pixels, colors, fonts, and shadings, among other things. The designer utilized those elements to build out product features and enhancements. This involved thinking through the UX carefully.

What is the team composition?

The primary contributor was a designer, but we also worked daily with a Netguru project manager who kept work organized and on track.

How did you come to work with Netguru?

I previously worked with Netguru at another company that utilized them as one of their primary design and development resources. After working with them for over a year, I can speak to Netguru’s outstanding work and an incredible caliber of talent. 

Working with them was also a very convenient process; I could leave comments on designs at midnight and find the feedback addressed by the next morning’s standup. We had a rapid design cycle as a result.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We started working together in July 2019, and the engagement will wrap up by the end of August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our team and CEO are impressed by their work. Our frontend developers are very excited to start building the new design system that Netguru outlined for us. We’re using the new style guide to reskin our app. 

How did Netguru perform from a project management standpoint?

The designer used Sketch and InVision. I would write a ticket for her detailing the product requirements. She would then put together a design in Sketch and upload it to InVision, where I’d leave comments if I had questions and tweaks to make. This workflow repeated for every task, and it worked very well.

What did you find most impressive about them?

Netguru’s bar for talent is extremely high. In my last role, one of their designers mentioned that they interview 200 people for every design position that they fill. Their interview process is rigorous, and as a result, they attract top talent. In addition, Netguru has an incredible remote culture. It really makes working together easy from a client’s perspective. Lastly, their style is amazingly crisp, clean, and consistent across their work with multiple clients that have different needs. 

Are there any areas they could improve?

No, nothing comes to mind. I've been very happy with Netguru’s work throughout the entire engagement. 

Any advice for potential customers?

I would recommend having a daily stand-up. All it needs to be is 10–20 minutes every day. Since I’m in the Central time zone, mornings work best for me. That's Netguru’s afternoon, so every morning I show up and they told me what they just worked on all day. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Their services are a little bit expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full Stack Development of Psychometric Analysis Tool

"They never make promises that they can’t keep."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2016 - Ongoing
Project summary: 

Netguru redeveloped a psychometric analysis tool as part of a long-term software development partnership. They worked from wireframes and screens to build a system matching tested users with jobs and training options.

The Reviewer
 
11 - 50 Employees
 
Nijmegen, Netherlands
Willem De Jager
Founder & CEO, Odin company
 
Verified
The Review
Feedback summary: 

They’ve developed bug-free software with minimal downtime, which has generated praise from users. Netguru has consistently delivered well-tested solutions which don’t need much maintenance following launch. They’re knowledgeable and they suggest useful iterations for their projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Odin Company, a psychometric software company. We develop very innovative software apps that are used mostly B2B. We do a combination of tests on unconscious motives and conscious behavior. It all takes 10 minutes online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We had way too many bugs in our software development. We were looking for a more professional business to improve our software.

SOLUTION

What was the scope of their involvement?

When we switched to Netguru, they confirmed that our software needed a lot of work. We started to revitalize our existing software to make it more solid and consistent. Now we’re at the end of the lifecycle of that software because with the new plans we have, it’s better and cheaper to rebuild it. We already aligned that process with Netguru. They’re more like a partner to us than just a software development company. It will be a development process that happens in several phases.

We’re using Ruby on Rails coders and architects. They help with front- and backend development. They weren’t involved in the design­–we already redesigned the complete, new software. We created wireframes and screens. We first have to get out the proof of concept for the new business proposition because that will bring us to the exit of our business.

We’re making our product highly scalable. We’re about to launch 3-4 scrum groups for the end development of our new product. They’re going to build an engine in which we can easily connect many people to jobs or training options. Our software is sort of a black book that combines candidates for training possibilities. Once a candidate takes a test, we match them up with jobs or training opportunities that match the results of that test. It will be a standalone system.

What is the team composition?

The project manager manages the team. There’s an account manager, project manager, a quality manager, two coders, and an architect. I also work directly with coders and designers.

How did you come to work with Netguru?

Someone I know had a warm relationship with them. We asked them to review our software and they were very thorough. We were convinced they were the right partner for us.

How much have you invested with them?

We’ve spent 300,000–400,000 euros ($335,000–466,000 USD).

What is the status of this engagement?

We started working together in May 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are very happy with their work over the last three and a half years. We haven’t had even one bug. It’s an advantage for us that we can scale the team whenever we’d like.

Our clients are very happy about the percentage of uptime, which is extremely high. The software is very solid. They put in sufficient tests and live protocol to test new software. New releases are very solid and our customers hardly noted anything about maintenance.

The setback is almost all the developers we knew are not available, which is normal because they can’t be waiting for us. Last winter, we had to restart the team. It comes with how we work, but it would be interesting if their backlog for transfer of knowledge to new teams could be a bit more consistent.

I understand if we don’t build anything for a year’s time, they have to move on. My solution for that is that we visit them once in a while. We take two or three days to invest in the time to get it all up and running again. We are very happy with them as partners.

How did Netguru perform from a project management standpoint?

Their project management is really good. I’ve been having troubles with account management because I’ve had some account managers who came in after the project manager did her work and started it all over again. I don’t have time for that. I’m very honest about that and am sort of blunt sometimes. They’re very open to whatever we need even if it disrupts their structure.

The core of it all is the project manager. I have a real connection with the project manager and the coders. At first, I didn’t have a bond with the account managers. They were flying in without asking. I didn’t see their value until a few weeks ago when I met the new account manager. He does what he should do and he’s really adding something to the project manager. He thinks with us and helps us to position things. He’s a contextual guy, which is really good.

We started communicating with email, but at a certain point, we had to bring everything into a ticket system. I hate it, so I hired an AI student to take care of my tickets. She’s been the middleman between me and Netguru regarding the ticket system.

What did you find most impressive about them?

I really like that the people at Netguru add some things to the deliverables I want or need. I know quite well what I’m looking for and they come up with the smart solutions to do it so much better than I could think of. They are so solid.

What you see is what you get. They’re really young and are so good at this–they never make promises that they can’t keep. Estimations are secure.

We had a workshop with them last winter. We were visualizing the customer journey of the new software to be built. One of the coders asked us to take another 30 minutes to guide him through the process. It was a courageous thing to do rather than just pretending to get it all. Through that, we found out we missed a few things too. We’re very happy with them as a partner.

Are there any areas they could improve?

The account manager should be aware of how a customer works. I’m a content person and I like to know all the details because I have to sell it to my customers. The project manager is key for me. I don’t feel the account manager needs to be the person in charge. If I were Netguru, I’d reconsider how they divide responsibilities in their company.

Everything they do is highly protocoled, but it would help them to have cultural awareness of how other countries function.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Front & Backend Dev for Cloud Based Remote Management System

"Netguru looks after their developers."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - May 2019
Project summary: 

Netguru provided outsourcing services through a frontend developer, backend developer, and a QA for a server application. Key technologies used were React with Redux, JavaScript, and Ruby on Rails.

The Reviewer
 
11 - 50 Employees
 
United Kingdom
Simon Hicks
CEO, SixEye
 
Verified
The Review
Feedback summary: 

Netguru significantly benefitted business, creating a different structure within the company. Their personable approach creates their motivated and skilled developers. The workflow between teams was efficient. Their accessibility supplemented the potential for continued engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO & founder at SixEye Limited, a remote management platform for lighting and AV control systems. We’re unique in the fact that we support devices from multiple manufacturers and allow system integrators to have their own portal with their own branding. We can manage the projects of multiple manufacturers that have integrated with our platform all in one place. The devices connect directly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We were struggling with hiring developers. Initially, our team was developing our server application, but we needed a frontend developer. With two others not working out and a deadline approaching, I started looking for outsourcing firms that could provide developers.

SOLUTION

What was the scope of their involvement?

We started with a frontend developer, and eventually added a backend developer. We kept the front- and backend arrangement, although the developers rotated after a while. We also added a QA, who also covered our own developers' work. The frontend developer used React with Redux and other JavaScript libraries. The API was developed with Ruby on Rails by the backend developer.

It’s a multi-tenant application so the front- and backend need to manage the concept of multiple customers interacting with the same application and support custom domains. The front end supports theming for each customer. They implemented a frontend design that we created. We needed to display data, sometimes in real-time. The frontend had to know which device it was rendering. On the backend, permissions have been a huge feature over the past year. It’s complicated because each device has different abilities, and each ability has a permission. The backend developer was instrumental in the design of our permissions system, designing a significant part of it herself.

What is the team composition?

There was always one frontend developer, one backend developer, and one QA. Each developer comes with a code reviewer, and I’m in contact with the project manager.

How did you come to work with Netguru?

I searched Google for outsourcing companies in Europe because I wanted to be roughly in the same time zone. We talked to Netguru and another company. While Netguru wasn’t the least expensive, they were well set-up. From the first interview, I got the impression that engagement with them would be smooth. While we didn’t end up using them for this, they also had a lot of design experience and had won several awards. They found a developer, and they subcontracted, which didn’t make a difference to us. The process was completely seamless.

How much have you invested with them?

We invested between $50,000–$199,999.

What is the status of this engagement?

We worked together from November 2017 until May 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s easy to work with them. The frontend developer was skilled in JavaScript and the flows of developing a frontend app. Netguru helped us learn that we could have an entirely remote team. We now have the confidence to have employees working entirely remotely. For example, our developer based in Uruguay. We met her once for two days. Two years ago, I wouldn’t believe that was a possibility.

We simply wouldn’t be where we are without Netguru. We’ve matured as a company, getting through initial milestones such as showing at tradeshows and demonstrating the unique features. People are now prepared to back us financially for a bit longer. We now have a remote team that’s less expensive than outsourcing. Netguru will be our first choice if we decide to make a mobile app. We would happily hand over a chunk of work to their team. If money were no object, we’d continue with them.

How did Netguru perform from a project management standpoint?

The project manager was excellent. He came to visit us in London and was communicative with his developers and our team. The project manager made sure to find out if anyone had concerns, and would even give me a hard time if he thought I wasn’t managing things well. When they rotated a couple of the frontend developers, it felt like losing our in-house staff because of how closely we worked together. The code reviewers take the additional burden off of our team. It was well-managed, and they delivered a great service.

What did you find most impressive about them?

Netguru looks after their developers. They evoke the sense that they enjoy what they do. The developers aren’t only talented but motivated. Despite growing as a company, nothing was ever too much trouble, and they were never too busy. Their team was readily available. If a particular skill was needed on a project, they could find someone to do it within two weeks.

Are there any areas they could improve?

Before you hire Netguru, being able to talk to the incoming developer would be nice. I have to temper that with the fact that a lot of their clients come to them with specs and money and perhaps are less concerned with who their developers are. I’m an engineer along with my lead developer, and we know what we’re doing, but we’re only two people and care who we're working with.

Do you have any advice for potential customers?

Give Netguru a spec and have them deliver on it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met deadlines when we had them.
  • 4.0 Cost
    Value / within estimates
    While we weren’t unhappy, we were aware that we were paying for services we didn’t need towards the end. We knew what we were faced with.
  • 5.0 Quality
    Service & deliverables
    They delivered what they said they would.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them already. We had a lot of fun working with them and would go back to Netguru.

Web & Mobile App Dev for Online Education Platform

"They were really good at turning my ideas into programming."

Quality: 
4.0
Schedule: 
3.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

Netguru developed a website and mobile app for a P2P social media solution. They created a platform functional in 10 languages. They provide ongoing development services.

The Reviewer
 
1-10 Employees
 
Germany
CEO, Online Education Platform
 
Verified
The Review
Feedback summary: 

They delivered successful apps that have received positive internal feedback. Netguru follows an effective management and tracking process. They can scale their teams as needed and work from discussions through functional deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an online education platform for web and mobile. Our platform enables anyone who wants to teach something to teach it. For example, someone could teach English to girls in Afghanistan or I could teach script writing to my neighbor. It works online and offline.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

I needed a company to develop our website and mobile app following a few unsuccessful previous engagements.

SOLUTION

What was the scope of their involvement?

They developed our website and mobile app. It’s a very complex website with social media features, and it’s in 10 languages. We only connect people to people. Most applications are people to machines, but we wanted to get people together. Sometimes we call our website “dating for knowledge”.

We are planning to work together for another two weeks following our launch. We will pause for three months while we do some marketing and user testing. Then we will continue to develop as usual.

What is the team composition?

We have one team leader.

How did you come to work with Netguru?

I looked all over the world after failing with three other companies. Netguru invited me to go to a workshop for two days to look at the project. They said if we chose them, we wouldn’t have to pay for the workshop. If we didn’t go with them, we’d pay 2,000 euros for the workshop. That was very clever of them and very fair.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

We started working together in March 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a very complex app and web page now. I’m happy with the quality of work. It wasn’t initially clear how much it would cost to finish the project, and we ended up going over budget. It’s like building a house – we changed a lot of things and it became more expensive than expected. I learned it’s very difficult to budget a website.

How did Netguru perform from a project management standpoint?

Their project management is outstanding. I couldn’t talk to them like a technician, but only like a teacher or someone who understands what people need. I could talk to them more emotionally than technically, and they were really good at turning my ideas into programming.

I speak with the team lead for 10 minutes daily. We have a team meeting once a week where I talk to the whole team and they report to me what they did the previous week and what they’re planning for the next week. They’re very clear. We mostly communicate through Slack. They’re very clear.

When one developer disappeared and took with him three weeks of work, Netguru didn’t make us pay for it and took it on as their own problem. They’re very fair, and I’m happy even after two years.

We negotiated a certain rate for each programmer or designer per day. The team leader from Netguru and I could decide how many more resources we needed. We could change the workload and the financial load day-by-day, which was very convenient for me in terms of planning the financial flow.

What did you find most impressive about them?

They’re very transparent about where my money goes. I can talk directly to all the developers.

Are there any areas they could improve?

For the amount of time we worked with them, they could have given us a bigger discount. Long-term customers should get better rates.

Do you have any advice for potential customers?

Know what you’re doing. Plan your website or your project better than I did. Do your homework and don’t rely on your developers to do it for you.

4.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Social Shopping Platform

"I’m impressed with the excellence Netguru displays in their work."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

Working with existing code, Netguru built a shopping platform. The team focuses on performance issues, features, and system architecture. They work in weekly sprints.

The Reviewer
 
2-10 Employees
 
New York, New York
Founder, Internet Startup
 
Verified
The Review
Feedback summary: 

Our platform is fully-functional. Internal feedback is positive. Netguru delivers high-quality work. Their team is full of problem-solvers. Their proactiveness supplemented their professional management style. Despite time differences, Netguru provides exceptional and informative resources.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a social shopping application. Users can discover products from real people. We enable consumers to upload a picture and tag the item so others can buy it.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

Netguru built our entire platform using existing code. We needed their team to develop our mobile app, focusing on performance and features.

SOLUTION

What was the scope of their involvement?

Our platform is built for iOS. We work with them in terms of developing stories around the features and architecture we wanted to create. They’ve helped our team deal with performance issues and structure to ensure app stability and maintaining our growing user base. Once we decide on business and technical requirements with their team, we work in sprints to develop those components. Those components and features are deployed on a weekly basis. I tackled most of the design but did receive advice from one of their designers.

What is the team composition?

Our team includes a project manager, a QA specialist, two native frontend engineers, and two backend engineers who specialize in React.

How did you come to work with Netguru?

Previously, we worked with another company and weren’t pleased with the results. We searched Clutch to find an agency that would solve a lot of issues we were having. After finding Netguru, we reached out.

What is the status of this engagement?

Our engagement began in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to deploy a functioning platform that our team is happy with. Netguru has excellent output in terms of their work quality and ethic.

How did Netguru perform from a project management standpoint?

We have several touch points with Netguru. Our stand-ups with their team take place every morning. During those meetings, we spend time tuning, planning, and reviewing our previous sprints. Our teams discuss what worked and what didn’t.

What did you find most impressive about them?

I’m impressed with the excellence Netguru displays in their work. Their ability to figure out solutions for hard problems and then execute the solutions makes them stand out. We had a frustrating experience with our previous team, and at times, it felt like pulling teeth for every aspect of the project. Netguru came into the engagement proactively, detailing what’s getting done and how. They always deliver.

Are there any areas they could improve?

The hard thing about offshore work was finding time to have those touch points. My partner and I wake up at 6 a.m. to be on stand-ups with them, to make sure there was a lot of time overlap. If there isn’t enough time, you can make do with that. It’s a bit frustrating, but honestly, Netguru has always provided us with the resources to figure everything out. Different people help us think about growth and metrics. We have access to a variety of skillsets. There is machine learning built into our platform. Some of their team members are skilled in that area and algorithms.

Do you have any advice for potential customers?

I think everybody is different, but I advise customers to create as many touch points as possible. Have those conversations to align properly. Like with any engineering team, you have to make sure they’re focused on what they’re doing and meant to deliver. As with any team, regardless of location, there can be times where things get lost in translation. It’s important to be clear with expectations.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Platform Dev for Online Estate Agency

"Their team is full of knowledgeable people who can answer questions unrelated to our project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Netguru built a software platform for landlords to track marketing efforts and property happenings. They developed the backend in Node.js and the frontend in Ember. The project is ongoing.

The Reviewer
 
11-50 Employees
 
United Kingdom
VP of Product, Online Estate Agency
 
Verified
The Review
Feedback summary: 

The platform meets all requirements, leading to additional work for Netguru. The team reliably provides high-quality work as well as valuable insights and alternative solutions to challenges. Their quick response times, technical expertise, and timely delivery allow for a productive workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for an online estate agency. We provide a software platform for landlords.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We engaged Netguru to develop our custom platform.

SOLUTION

What was the scope of their involvement?

Netguru built our platform using Node.js in the backend and Ember in the frontend. We had an idea of what we wanted to do, and their team helped flesh it out. They found solutions and suggested alternate ways of accomplishing our requirements.

The platform allows landlords to track their marketing efforts. Landlords can see how many people looked at their ads and make adjustments in the ads (such as price changes). They can check property happenings and send messages to our team over the platform. The solution interacts with several external systems to collect and update data.

What is the team composition?

The project manager serves as our primary point of contact. We have direct contact with developers as well.

How did you come to work with Netguru?

We looked at many options for outsourced development. After reaching out to friends and colleagues, we received a referral to Netguru. Their reasonable rates and our initial conversations impressed us, so we chose them to complete this project.

How much have you invested with them?

We’ve spent between $50,000–$199,999.

What is the status of this engagement?

We started working together in May 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netguru has executed the solution while providing valuable consulting and advising services along the way. We plan on enhancing the platform and engaging Netguru to help us with other technical projects as well.

How did Netguru perform from a project management standpoint?

The team is highly accessible and responds immediately to any queries. They provide summaries and updates of our discussions. We communicate via Slack and coordinate sprints through Jira.

What did you find most impressive about them?

Netguru makes communication straightforward and efficient. Their team is full of knowledgeable people who can answer questions unrelated to our project. Our collaboration works like a partnership.

Are there any areas they could improve?

No, it’s been a very positive experience.

Do you have any advice for potential customers?

Make sure that you fully understand your vision and needs in advance. Netguru can work fast once you give them what they need to execute your project.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ruby on Rails Dev for Online Learning Platform

“Netguru is definitely the best I’ve worked with.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Netguru provides outsourced development services, working on a Ruby on Rails learning management system. They’ve addressed bugs, added features, and provided maintenance.

The Reviewer
 
51-200 Employees
 
California
Senior Software Architect, Online Learning Platform
 
Verified
The Review
Feedback summary: 

Despite some lack of consistency in the personnel, the team has produced good results, working hard to address the issues in the legacy platform while also adding excellent features. They have great members of staff who go above and beyond to ensure requirements are met.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior software architect for an online learning platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We purchased our learning management system (LMS) based in Ruby on Rails, which is more difficult to find talent onshore for. We have no internal development staff, so it had to be outsourced.

SOLUTION

What was the scope of their involvement?

They developed several features, including an active status, which what a student goes through from onboarding until they start taking their first course. They’ve also implemented workflows and done a plethora of bug fixes, both visually in the UI and programmatically in the services.

They do maintenance and corrections to our data itself. We’re going to be moving onto an entirely new platform and will be hiring in-house staff and onshore consulting. While we’re doing that, Netguru will actively maintain and deliver fixes and features on the legacy application.

What is the team composition?

Most of my interaction with them is through the project manager or their technical lead.

How did you come to work with Netguru?

I inherited them. Their skill set isn’t very common anymore, but it was probably one of the reasons my boss had chosen them—they specialize in Ruby on Rails development.

What is the status of this engagement?

We started working together in 2017 and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very pleased with what they do. I’ve worked with other offshore teams and Netguru is definitely the best I’ve worked with.

How did Netguru perform from a project management standpoint?

We have two weekly calls, with ad hoc calls once in a while. I also have an open line for 30 minutes every morning for emergencies, which we rarely use. We use Jira, but most of our document sharing is done via Google Drive.

I bounce ideas off the tech lead who definitely knows what he’s doing. They address on any issues instantly—anything that’s critical, even off hours, they’re right on it and working on it.

What did you find most impressive about them?

Their project manager is amazing and is constantly trying to improve her team. I’d recommend her to anybody. They’re constantly tweaking their internal process to make it more efficient, agile, and to suit our need.

They have excellent attitudes and our tech lead is amazing too. You don’t often find companies that are able to retain someone at that technical level. We had an onsite visit to them a couple months ago. They’re super nice, very welcoming, and always very open-minded about changes or doing things in a different way.

Are there any areas they could improve?

There’s been a significant amount of change on their team. They have a practice of rotating juniors. Though they always ask before they do and don’t charge us, sometimes it takes time away from senior resources. For the most part, we’re happy with what they’re doing and most of our concerns simply have to do with the nature of offshore development.

With any offshore talent, there’s always time zone challenges because of coordination and logistics. Any delays weren’t their fault though, as the legacy application was extremely poorly written. Most of their efforts involved correcting problems that already existed or trying to understand what a previous developer had done wrong.

Do you have any advice for potential customers?

Try to understand your needs and make sure that Netguru fits them. They’re strictly a Ruby on Rails and Node.js house. As long as you understand that, I’d recommend them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There’s been a couple of efforts that have taken longer than anticipated, but with good reason.
  • 5.0 Cost
    Value / within estimates
    The overall costs are really good. When they bring juniors on, it’s free.
  • 4.5 Quality
    Service & deliverables
    The majority of the time, it’s very high quality and very well tested software. There’s been a couple of misses, but they perform very well.
  • 5.0 NPS
    Willing to refer

Software Dev for FinTech Advisement Company

“Even though we don’t see each other on a daily basis, they feel like part of our internal team.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2017 - Ongoing
Project summary: 

After a discovery phase to finalize the design, Netguru started building a solution that connects financial advisors with clients. They’ve finished the core platform, and they’re working on additional features.

The Reviewer
 
11-50 Employees
 
United Kingdom
Co-Founder, FinTech Software Company
 
Verified
The Review
Feedback summary: 

With a diligent and collaborative work ethic, Netguru has completed a high-quality MVP. As they develop new functions, the team continues to approach each task with an eager and focused attitude. Their organizational and technical skills set the foundation for a positive working relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a FinTech company. We develop technology for the financial advice sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

Currently, the interactions between financial advisors and clients are traditionally done in person. Advisors visit clients at their home to discuss objectives and make plans. Face-to-face meetings are clearly very productive; however, they’re also time-consuming and costly. We wanted to build a software solution that compliments those in-person meetings, but also provides a channel for digital interactions. We had a clear idea of our value proposition and the features we wanted on the platform, but we needed a vendor to build it.

SOLUTION

What was the scope of their involvement?

Netguru flew their project manager and a few designers from Poland for a kick-off session with our team. We first discussed the context of the project and the business challenges we were looking to solve. Then, we provided them with a specific set of requests and some initial designs. After they reviewed that information, they shared their feedback, and we collaborated on a final plan for the software.

Once we agreed on the designs, their team made some final adjustments before handing them over to the development team. The developers started by building the core platform and the basic functionalities. Since then, we’ve brought on more developers to work on creating and implementing the rest of the features quickly and efficiently.

It’s an ongoing project, but the finished product will facilitate interactions between financial advisors and their clients. 

What is the team composition?

I interface with Netguru’s entire team on a daily basis.

How did you come to work with Netguru?

We ran a small procurement initiative where we contacted about six different agencies. We shared the same request with each vendor and analyzed their responses. Some companies seemed to be more focused on marketing rather than engineering, so we ruled them out. Our ideal partner needed to not only have experience in design and marketing but also demonstrate the capability to overcome complex technical challenges. Ultimately, we chose Netguru because they offered a balanced skillset for a reasonable price, and they’re in a nearby time zone.

What is the status of this engagement?

We started working with them in November 2017, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched yet. They’ve developed a high-level MVP, but we want to add more features before we introduce the solution to the market.

How did Netguru perform from a project management standpoint?

The Netguru team is communicative and responsive. They follow more of an agile approach. We have weekly planning meetings every Monday morning where they share the work they completed in the previous week and establish what they’ll deliver at the next meeting. Every resource on their team actively reaches out whenever they have a question about the scope, features, plans, or any other aspect of the project. It’s been a very interactive collaboration.

I was heavily involved in the day-to-day management in the beginning, but they’ve since found their rhythm. I pulled back a bit, which was very helpful. Now, I can allocate my time to other important initiatives and leave the technical details to them, knowing that they’d contact me whenever necessary.

What did you find most impressive about them?

They offer a good quality-to-cost ratio, which led us to choose them as a partner in the first place. Additionally, they’re fun to work with and approach their work with a can-do attitude. At this point, I’ve developed a good working relationship with their developers. If I reach out to them with an issue, suggestion, or questions, they do the appropriate research and come back with a thought-out response. Even though we don’t see each other on a daily basis, they feel like part of our internal team.

Are there any areas they could improve?

Sometimes, I feel that the project management is more focused on individual deliverables rather than the project as a whole. Usually, I have to approach them with what I think we need to do, and they help me define the next steps from there. However, I’ve never built a technology-based business before, so they have a lot more expertise in that field. I’d like them to be a bit more proactive and come to me with suggestions for how we should manage the production process. 

Any advice for potential customers?

I think starting with a small team from Netguru worked very well. We settled into a workflow with three developers and a few designers and scaled the team once we found our rhythm and had the core platform up and running. The new resources increased our capabilities and helped us develop new features quickly, but I think it would’ve been a little premature to start with a large team. I recommend other clients consider starting the engagement with just a few resources to get a feel for the relationship.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them a few times.

Mobile App Dev for Large Consumer Products Company

"I always enjoyed meeting with them, even during the tough discussions about cost."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2017 - June 2018
Project summary: 

Netguru developed the iOS and Android app with mapping and tracking functionalities. The completed solution uses Bluetooth technology. Development ended in mid-2018 and final delivery is still in progress.

The Reviewer
 
10,001+ Employees
 
Poland
Employee, Large Consumer Products Company
 
Verified
The Review
Feedback summary: 

The team’s agile approach not only produced a quality app, but also had a positive long-term effect on internal methodologies. Netguru was constantly available for discussion, which proved helpful during a miscommunication about cost. Expect stellar designs and a professional environment.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a risk and compliance manager at a short services organization, which is part of a large consumer products company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Netguru?

We moved to a new office and transitioned from an open-space concept to an open-collaboration space. Before, employees had their own desks but now sat in divided basecamps that fit each group’s function. We needed a mobile app that would enable coworkers to locate themselves in the new office and find colleagues.

SOLUTION

What was the scope of their involvement?

Netguru developed the iOS and Android app using Bluetooth technology. The solution let employees not only find colleagues but also explore the various basecamps. Heatmaps identified the high-focus areas and quiet zones where staff could choose to work. Users could also track occupied and vacant conference rooms.

What is the team composition?

The project manager was our main point of contact. We also interacted with the developers and one designer.

How did you come to work with Netguru?

We considered cost, quality, and innovation during our search. We knew the concept of the app was new and some vendors may have challenges building it according to our vision. Netguru’s amazing portfolio and reasonable prices stood out from the other vendors we considered.

How much have you invested with them?

The amount is confidential. We split the cost with another part of our parent company.

What is the status of this engagement?

We started working together in October 2017, and development ended in June 2018. Netguru completed the app’s final version, and we are now discussing next steps for delivery.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Netguru’s agile methodology had a positive impact on our team. The project was our first time using the approach, and it changed how we do things in the company. We also shared the same values as Netguru. During informal talks, the team was engaged, honest, and helpful.

How did Netguru perform from a project management standpoint?

As the client, we were responsible for ensuring that Netguru had as much time as needed for the project. We used Jira and Slack for the first time with Netguru; both tools were very helpful. As an alternative to email, Slack made everything easy to find. We had weekly calls and spoke with the team as needed. In addition to being available, the team had good information flows and effective sprints. The designer’s work was particularly amazing.

What did you find most impressive about them?

We had a positive experience. Although I don’t have experience working with other app developers, I would confidently recommend Netguru because they produce quality work. Besides quality, the app’s visual and responsive design distinguished it from others.

Are there any areas they could improve?

The first project manager didn’t calculate the cost properly and the price appeared higher than what we had agreed. Although this was a one-person issue, Netguru as a whole deserved some blame.

Even though we had some serious discussions about cost, they were never on a personal level. We disagreed, but the conversation never became aggressive or impolite. The team had good values and a positive environment; everyone seemed happy.

Do you have any advice for future clients of theirs?

Clients don’t have to worry about quality or timely deliveries. Netguru will professionally fulfill their promises. However, all prospective customers should discuss cost because vendors make their proposals as attractive as possible; the prices may not be realistic.

5.0
Overall Score I always enjoyed meeting with them, even during the tough discussions about cost.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were extremely professional in this regard. I don’t remember being surprised by a missed deadline.
  • 4.5 Cost
    Value / within estimates
    In terms of value for money, we had a hiccup at one point. But they had perfect value prior to that incident.
  • 5.0 Quality
    Service & deliverables
    The apps were on par with those from the top players in the marketplace.
  • 5.0 NPS
    Willing to refer
    I will consider them as a main option for any future projects, and I’d recommend them to others.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Poland
ID
0000745671
Date of Formation
Aug 8, 2018
Last Updated
Jan 31, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jul 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
29
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
October 22, 2019