Net-Craft.com Inc.

BACKGROUND

Introduce your business and what you do there.

I'm the strategic communications director at the Arizona Farm Bureau, a statewide grassroots organization that supports farmers and ranchers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

We wanted to build a consumer-facing website with the objective of doing more outreach to the general public because many people don't know what farming and ranching are in the modern world. The goal was to create a searchable website that allowed Arizona families to take advantage of agricultural products from the state.

SOLUTION

What was the scope of their involvement?

Net-Craft.com Inc. developed our organization's website. Initially, I requested Net-Craft.com Inc. to integrate two searchable databases, and we now have four. In these databases, users can search for products, recipes, farmer markets, and farms that families can visit. After Net-Craft.com Inc. completed our site and implemented SEO strategies. The team has continued to provide maintenance, and I've engaged with them again to update the site's backend technology and design. 

Net-Craft.com Inc. hosts our site and has added features since the first time they launched it. The site has a blog where I post a minimum of two weekly articles. We talk about nutrition, healthy foods, and Arizona agricultural-based food. For instance, this month is watermelon month, and we've done various articles on watermelons. Last month was dairy month, and we published posts related to dairy. 

Below the blog section, we have a section where we post the 32-second spots we produce for iHeartMedia's streaming and country radio stations since we have a partnership. We also have a section where we post recipes and celebrity interviews we created a while ago with Arizona-based chefs. We post nutritional news occasionally, and we have another section with infographics about the four seasons and local food available on each one called Arizona Products and Seasons. 

What is the team composition?

Jason (President) is my main contact for the site's redesign, and I also work with Dennis (CTO). 

How did you come to work with Net-Craft.com Inc.?

A colleague recommended Net-Craft.com Inc. to me. I contacted three web development companies and landed on Net-Craft.com Inc. because of their previous experience. The team's price seemed the most reasonable.
How much have you invested with them?

The site's development and launching cost around $5,000-$6,000. However, I'm unsure of the maintenance fee since I don't handle that process.

What is the status of this engagement?

We've been working with Net-Craft.com Inc. since January 2007

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We previously used Google Analytics, but the team is updating it, so I don't have metrics at the moment. Our web traffic averages around 12,000–15,000 monthly users, which is satisfactory for our team. The blog is a solid feature of our site because we publish new content every week. We've conducted informal focus groups, and users have mentioned they mainly use the site to find farms in the area and farmer markets and use the recipes, too. 

Net-Craft.com Inc.'s SEO work has allowed us to have an online presence and aggregate our data to reach Arizona families. We have good web traffic, although we haven't implemented a solid marketing strategy, except by promoting the site on our social media channels, including Facebook and Instagram. 

We're part of an eight-state insurance nonprofit organization based in Iowa. At one point, we asked our organization to redesign the site, but they told us they couldn't because of its complexity and the databases included. Net-Craft.com Inc. has been reasonable with us.

How did Net-Craft.com Inc. perform from a project management standpoint?

When Net-Craft.com Inc.'s project management is good, the team is responsive and has fixed the issues I've brought them. When I asked for the redesign bid, Net-Craft.com Inc. responded quickly. We had discussions back and forth to find out exactly what I needed, which took time, but I might not have been communicating properly, and our site is complex. 

We communicate primarily via email and sometimes via Zoom meetings. I only contact the team when I have an issue or particular request. We haven't had a meeting in a while.

What did you find most impressive about them?

Net-Craft.com Inc.'s availability distinguishes them from other service providers. The team is local, and I can contact them easily since I already know them. I know there are other off-the-shelf web development companies that we've used for other projects, but those teams didn't impress me. 

Are there any areas they could improve?

I can't think of anything Net-Craft.com Inc. can improve. 

BACKGROUND

Please describe your company and position.

I am the Deputy City Manager/City Treasurer of City of Douglas

Describe what your company does in a single sentence.

The City of Douglas is a local government organization providing essential government services to residents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net-Craft.com Inc. to accomplish?

• Build a custom app to manage public transit related tasks including ridership tracking
• Automate pre and post vehicle inspection reports through the app
• Enable touchless elderly/disabled pass scanning

SOLUTION

How did you find Net-Craft.com Inc.?

Online Search

Why did you select Net-Craft.com Inc. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Net-Craft.com Inc. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:  Develop a mobile app with an administrative console and historical reports capabilities for the developement of a ridership tracking app by demographics.  In addition develop a pre-post inspection form on the app and a QR code bus pass for elderly/disabled bus passes.  Other enhancements included GPS tracking for the buses.  The app is to function on android devices.  The admin console allows for management of assets (vehicles), demographics, routes and drivers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful delivery of a customized application currently being utilized to this day.  Project was so successful that the City partnered with Netcraft to sell the app to other transit agencies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, items delivered on time.  Very responsive.  Took over 30 builds in order to work out bugs and find the best customization for the City's needs.

What was your primary form of communication with Net-Craft.com Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Net-Craft.com Inc.'s ability to deliver on the needs of a small transit agency.  Better than canned software in delivering a solution within the City's budget.

Are there any areas for improvement or something Net-Craft.com Inc. could have done differently?

Netcraft provided training for our staff, maybe a user manual for future training and reference.

BACKGROUND

Introduce your business and what you do there.

I’m a dentist and the owner of Winn Family Dentistry, a private practice in Chippewa Falls, Wisconsin. Our patients' ages range between zero and 110, but the Baby Boomers make up the largest percentage of our patient population.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

We needed help with website development.

SOLUTION

What was the scope of their involvement?

We initially used Net-Craft.com Inc. to develop our website from scratch. Since then, they’ve updated the website when needed and worked on our Google search rankings. They also work on some social media and imaging.

First, we gave them the background of what we needed for the site. They’ve input our patient online forms so patients can access them online. They’ve also implemented an online payment method for our patients. We’ve given them most of the information; they can now use AI, but 12 years ago, they hired a content writer to help us with the subject we wanted to talk about.

For SEO, we both had ideas and came up with the keywords. We knew the local scene pretty well, and Net-Craft.com Inc. knew what words to use to go after it.

Additionally, they’ve set us up for Facebook and X, but we mainly use Facebook because most of our patients are 50–80 years old. 

What is the team composition?

Jason (President) has 1–2 people helping them, but I don’t know their positions. 

How did you come to work with Net-Craft.com Inc.?

I saw their portfolio and met with Jason. He seemed very personable. He got into the game in the late '90s and early 2000s before everything took off, so he’s been in the business for a long time. Overall, he had a great portfolio with other projects, and Net-Craft.com Inc. seemed like a great option for us.

How much have you invested with them?

The website cost about $15,000 initially. Since then, we’ve probably spent about $1,000 a month for 12 years, for a total of about $175,000.

What is the status of this engagement?

We’ve been with them for 12 years, since I started my practice in July 2012. I initially contacted them in Q4 2011, and they continue to keep an eye on us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Net-Craft.com Inc. did an excellent job with the initial website. When I bought the practice, there were about 1,800 patients; now, we have about 7,000 patients. We haven’t taken new patients for almost a year because we keep a solid list of patients who want to get in. If we have a short cancellation or can’t find an existing patient to take it, we can call people from our call list.

Since working with Net-Craft.com Inc., we’ve had 50–125 new patients a month. All our data looks great on the search engines; we’re always at the top, which is where we want to be. I do dental work, so I don’t know much about it.

The previous doctor produced about $600,000 when I took over, and I’m getting close to $4 million a year. I have another doctor with me, and we’ve grown exponentially with existing and new patients.

We have issues every once in a while, but we can contact them, and they take care of it within half a day or a day. Sometimes patients have issues with the online pay method, but it’s usually just a few quick changes to get back to work.

Additionally, they’ve really helped us with our reviews.

How did Net-Craft.com Inc. perform from a project management standpoint?

They always meet deadlines and are very responsive to emails. When we need changes, they usually do them within a day. We mainly communicate via email or text.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Jason does a nice job as the head communicator, and Denis (CTO) does much of the website’s internal work.

What did you find most impressive about them?

We’ve been impressed with how efficient they are. Net-Craft.com Inc. gets back to us within 10 minutes when we have questions, emails, or texts. Overall, they’re very efficient at taking care of their customers.

Are there any areas they could improve?

No, everything’s been flourishing. We’ve had no issues with them.

Do you have any advice for potential customers?

Nowadays, there are many options for web marketing and websites. I recommend not looking for the cheapest option because a lot goes into a project. Net-Craft.com Inc. is well worth the expense of helping you grow your business.

BACKGROUND

Introduce your business and what you do there.
I'm the managing partner of a company specializing in recruitment. We're based in Toronto and recruit lawyers and accountants in Canada and the US. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

We needed support to build our platform for our website and create our company's initial branding. 

SOLUTION

What was the scope of their involvement?

Net-Craft.com Inc. has created our company's branding and logo. Net-Craft.com Inc. has also built our website and integrated it with our CRM. More recently, the team has been supporting us with SEO and improving our Google ranking.

What is the team composition?

Jason (President) has been my main point of contact throughout the project. 

How did you come to work with Net-Craft.com Inc.?

I met Net-Craft.com Inc. through a referral since I used to work with Jason's cousin, who is a lawyer. I mentioned my need to build a website for my company, and he recommended Jason. I reached out to Net-Craft.com Inc. and had a screening call, and I decided to work with the team.
How much have you invested with them?

We've spent around $25,000 on this project.

What is the status of this engagement?

We've been working with Net-Craft.com Inc. since January 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Net-Craft.com Inc. has built a good platform for my business, and our web traffic has been growing in the last four years. Net-Craft.com Inc. works great, and I don't have to double-check their work. I only have positive feedback for Net-Craft.com Inc. 

How did Net-Craft.com Inc. perform from a project management standpoint?

Net-Craft.com Inc. responds timely and works fast. We set the project budget in advance, and the team meets deadlines. We mostly communicate via emails and occasionally via phone calls.

What did you find most impressive about them?

I'm mostly impressed by how fast and well-priced Net-Craft.com Inc. has been throughout the project.

Are there any areas they could improve?

I can't think of anything Net-Craft.com Inc. can improve. 

Do you have any advice for future clients of theirs?

Ensure you know exactly what you're looking for and have a good understanding of what you need Net-Craft.com Inc. to do. The team has delivered all my requests, and I suggest being prepared for the initial call and having a good idea of what you want to build.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a luxury transportation company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

We hired Net-Craft.com Inc. to develop an iOS app.

SOLUTION

What was the scope of their involvement?

I initially provided Net-Craft.com Inc. with written documentation of how the product should look like. We refined the details together. 

At present, the app has been developed, and Net-Craft.com Inc. provides ongoing maintenance for it. For features, the app is for our luxury transportation services; it’s similar to Uber or Lyft. 

What is the team composition?

I mainly work with three teammates from Net-Craft.com Inc., including developers and Jason (President).

How did you come to work with Net-Craft.com Inc.?

They were in the same city as me. 

How much have you invested with them?

We’ve invested around $50,000.

What is the status of this engagement?

The partnership started in March 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen no issues on the app, and it doesn’t crash. We’re still marketing it. 

How did Net-Craft.com Inc. perform from a project management standpoint?

Net-Craft.com Inc. delivers on time, and they have a transparent process. If I want to implement new features, they tell me exactly how much it costs.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Jason has been great. 

What did you find most impressive about them?

They’re transparent about what they do and charge. 

Are there any areas they could improve?

No, there aren’t any. They work honestly.

Do you have any advice for potential customers?

Net-Craft.com Inc. gives proposals on what’s best for your product. It’s up to you whether or not you want to take their proposal, but know that such proposals are essential to the project. As the development goes on, you may find many important items not included in your initial plan. Given that, you can’t always stick with the original plan.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of Freightlife, a logistics tracking app for hauling from point A to point B. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

We hired Net-Craft.com Inc. to design and build our app. 

SOLUTION

What was the scope of their involvement?

We initially met with Jason (President) and talked about our objectives. From there, they designed and built our app.

At present, we’re still engaged with the team for the beta testing process. For features, the app has GPS tracking, bill scans, and tracking functionalities.

What is the team composition?

We mainly work with Jason, although we’ve also interacted with 3–4 other teammates. 

How did you come to work with Net-Craft.com Inc.?

We found Net-Craft.com Inc. via Google. 

How much have you invested with them?

Our investment has been around $100,000. 

What is the status of this engagement?

The project started in December 2022, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Net-Craft.com Inc. has been great. They’re open and mindful, which is great since we lack technology experience. They hold our hands in the process. 

How did Net-Craft.com Inc. perform from a project management standpoint?

They’ve met our deadlines and stayed on budget. To communicate, we use phone calls and emails — they’re great at getting back to us and answering our calls. I’ve also met Jason face-to-face. Overall, the team’s transparency is great. 

What did you find most impressive about them?

The Net-Craft.com Inc. team is excellent at staying within budget and adapting to change. I have three partners, and as we continue to grow this product, it will cost additional money. Luckily, the team is flexible in terms of payments and schedules. That’s great because this project is just one of my many projects; I also have a full-time job and a second business. Their flexible pay schedule has been beneficial for us. 

Moreover, they’re a great company to work with; they bring me up to speed and give us the ins and outs of our ideas. As our initial concept grows, they remain transparent about what needs to be done and what it will cost. 

Are there any areas they could improve?

I want to see them grow bigger and get more recognition. 

Do you have any advice for potential customers?

Don’t tunnel-vision in one concept; it can become a lot bigger than you expect. Think big, and don’t be small-minded. Net-Craft.com Inc.’s resources and technologies can turn a grain of salt into a mountain if you want to do that.  

BACKGROUND

Introduce your business and what you do there.

I’m an independent creative director and designer. I work on behalf of my clients and contract web developers and designers as needed.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net-Craft.com Inc.?

I contacted Net-Craft.com Inc. to support the development of an end client's website. 

SOLUTION

What was the scope of their involvement?

In the first project I worked on with Net-Craft.com Inc., the team initially discussed the end client's website requirements with me and came back with a first round of designs after we agreed on the site's features and functionalities. I've provided direction and feedback as art director, and Net-Craft.com Inc. did revisions. We work using Figma, where the team shares updates. 

Once we've reached the point of starting to look at HTML, Net-Craft.com Inc. will provide access to the WordPress backend so I can make adjustments as needed. I'd review it with my end client in a live HTML setting, and once we reach the desired outcome, we'll launch the website. After launching this site, Net-Craft.com Inc. has helped me build a second website for the end client. 

We're opening another scope of work since the end client requested another pass through the site to address any issues and continue building the site. I've also engaged with Net-Craft.com Inc. in another end client's project.

What is the team composition?

I only work directly with Jason (President). He manages a bigger team, although I don't interact with them.

How did you come to work with Net-Craft.com Inc.?

Net-Craft.com Inc. was referred to me by my end client. I found their prices reasonable and liked they offered other services like SEO development and digital marketing.
How much have you invested with them?
We've spent around $10,000–$15,000.

What is the status of this engagement?

We began working with Net-Craft.com Inc. in September 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The end client is satisfied with Net-Craft.com Inc.'s work. The website has good traffic overall. In the past week, we had 1,500 new users, and in the past 30 days, we had around 4,500 new users. The team delivers weekly analytics reports. Generally speaking, I'm pleased with Net-Craft.com Inc.'s work quality. The way I choose to engage with the team is that when I'm concerned they don't do something to my personal standard, I directly make design edits that are more straightforward. 

I'm aware it's a unique approach for clients who don't have design capabilities, but I try to keep things moving by jumping in and providing direction in certain cases. I try to provide a solution so we aren't hung up by anything. I'm pleased with the process and decided to work with Net-Craft.com Inc. again for another end client's project because of their easy process and work quality. 

How did Net-Craft.com Inc. perform from a project management standpoint?

Net-Craft.com Inc. delivers work on time. If there are any budget implications, the end client or I will flag them before the team starts to work. I haven't had any budget issues. We communicate exclusively via email since Jason prefers feedback in a written email format. I communicate with the rest of the team via Figma through comments on sections that require art direction. I only have two-way communication with Jason. 

What did you find most impressive about them?

Net-Craft.com Inc.'s work makes my job easier. If they can help me do my job better and at a reasonable price, the team is doing their job.

Are there any areas they could improve?

I understand why Net-Craft.com Inc. requires written email feedback to have a paper trail of every piece of feedback. However, I've found it challenging at times if I have a quick question or want to speak freely. If I'm trying to work through a design problem and have an A or B scenario, I'd like to call Net-Craft.com Inc. on the phone and receive an immediate response rather than having to articulate the nuances of both directions in the context of a written email. 

I'd like to discuss things live, although I also acknowledge that having that email trail makes project management easier and allows us to review past feedback. 

Do you have any advice for future clients of theirs?

I suggest ensuring you can articulate your needs, feedback, and direction clearly via written email. I'm in a particular scenario since I'm a design professional and capable of manipulating Figma and other specialized programs to work through problems. Being able to articulate your needs clearly is my biggest piece of advice to potential customers. 

BACKGROUND

Please describe your company and position.

I am the CEO of Diary of a Fit Mommy LLC

Describe what your company does in a single sentence.

I am a certified personal trainer with an amazing app that caters to thousands of women worldwide. I am also a social media influencer, partnering with various brands on various campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net-Craft.com Inc. to accomplish?

• Create an app that actually sells and looks decent
• Up my income with this app.

SOLUTION

How did you find Net-Craft.com Inc.?

Online Search

Why did you select Net-Craft.com Inc. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

This was a large project and every little detail was taken into account. Nothing was replicated and no templates were used so this project was 100% customized to my dream. It took a while to build due to my own personal situations-they could have been done way faster if it were not for me. They are so quick and punctual. 
We started with basic design with a color scheme layout that went into actual setup and the building of pages. Now that my app is done, Net Craft assists with errors my users may get, keeping my app fully functional without bugs, and making sure everything is running smoothly. Its been great so far and I look forward to adding more to my app soon! They also host my app for me.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My app income is steadily increasing each month and there have been little complaints of bugs. I also have plenty of good reviews on it!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very well put together and on time. I was the one who lacked and dragged my feet-they were always ready! The owner was super involved and helpful the whole time

What was your primary form of communication with Net-Craft.com Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The owner did the work and was very involved with his clients. I feel that is rare as most communication gets delegated.

Are there any areas for improvement or something Net-Craft.com Inc. could have done differently?

None that I can think of. I have been very happy so far.

BACKGROUND

Please describe your company and position.

I am the VP of Negoticated Settlement Solutions LLC

Describe what your company does in a single sentence.

We connect Law firms and insurance companys with medical providers/ Patient documents and information.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Net-Craft.com Inc. to accomplish?

IT Services

SOLUTION

How did you find Net-Craft.com Inc.?

Online Search

Why did you select Net-Craft.com Inc. over others?

• High ratings
• Close to my geographic location

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website development
• IT Services

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Day to day functional software and office operations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jason is our project manager and he is very much on top of keeping our operating running.

What was your primary form of communication with Net-Craft.com Inc.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their personal involvement and responsiveness.

Are there any areas for improvement or something Net-Craft.com Inc. could have done differently?

none we are aware of.