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Confidential
Jan. 2011 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They prioritize us and make us feel important as clients."

Oct 28, 2021

Principal, Quay Law

Ian Mellett

Legal
Auckland, New Zealand
1-10 Employees
Phone Interview
Verified

A law firm hired Net Branding Limited to provide web design and digital marketing. Their efforts include social media campaigns and SEO to increase their online presence and brand awareness.

Net Branding Limited's work on improving the client's online presence is delivering increases on their new client leads and inquiries. They lead a communicative process to keep the team constantly updated. In addition to that, they make the client feel like a priority, which is appreciated.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there?

I’m the principal of a law firm called Quay Law.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Net Branding Limited?

We needed more online presence, such as a website, social media marketing, etc.

SOLUTION

What was the scope of their involvement?

Net Branding Limited handles our online presence; they manage our social media marketing on Facebook and LinkedIn, including content creation and campaigns. They also developed our website and currently manage our SEO and Google Ads.

What is the team composition?

We work with 3–4 people from their team, including the owner and a development manager.

How did you come to work with Net Branding Limited?

They’re a well-known digital marketing agency in the area, so I decided to hire them, and we’ve worked together ever since.

What is the status of this engagement?

We began working together around January 2011, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen increases in leads and inquiries about what we do due to our online presence. They're excellent at attracting new clients for us.

How did Net Branding Limited perform from a project management standpoint?

They keep us informed of any delays or issues that arise and meet deadlines consistently. Communication is clear and effective as well; they quickly respond to us.

What did you find most impressive about them?

They prioritize us and make us feel important as clients — effective communication is key, and they excel at that.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

Clearly express your goals and expectations. They will let you know what can be done and help you achieve the best possible outcome.

RATINGS

5.0

Net Branding Limited

Be Seen. Be Heard. Be Found. Be Trusted and Cited.

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