MY INFOTECH GROUP

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Iconic Technologies, an IT systems design and support company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

I needed a website, a CRM, and WhatsApp integration for my business.

SOLUTION

What was the scope of their involvement?

MY INFOTECH GROUP designed and developed my website from scratch using WordPress; I sent them a document regarding the content and images I wanted on my website and implemented that. Consequently, they built a CRM for me and made WhatsApp integration efforts.

What is the team composition?

There were 4–5 people involved in the project.

How did you come to work with MY INFOTECH GROUP?

I did a Google search for the best IT service-providing company. After checking the reviews, MY INFOTECH GROUP had the best ones, so I chose them because I had confidence they would be an excellent company to work with.

How much have you invested with them?

We spent $16,000 with them.

What is the status of this engagement?

We worked together from September–December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

MY INFOTECH GROUP created a fantastic website. The CRM is also perfect and saves me so much time and effort. The WhatsApp integration is handy as well for communication between my teams. Overall, the website is mobile responsive, user-friendly, and tested before delivery.

How did MY INFOTECH GROUP perform from a project management standpoint?

Project management was excellent. Whenever I needed to communicate with their team, they were always available no matter the time of day or night. In terms of communication tools, we used WhatsApp.

What did you find most impressive about them?

They were good with time management, delivered on time, and communicated well — they did what they said.

Are there any areas they could improve?

I don't think there's anything they can improve on — everything was perfect.

Do you have any advice for potential customers?

Go and get your service from them — they’re a great IT firm.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of N G Enterprises, an aluminum and glass manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

We needed a website developed, and we wanted assistance with SEO as well.

SOLUTION

What was the scope of their involvement?

They built our website and did SEO to increase our online presence. They used PHP and Laravel technologies. Currently, they provide ongoing SEO support.

What is the team composition?

There were two developers, a digital marketing expert, and an SEO expert. 

How did you come to work with MY INFOTECH GROUP?

I found them on Google.

How much have you invested with them?

I spent between $16,000–$18,000.

What is the status of this engagement?

We began working together around November 2019, and our relationship is ongoing. The website was done around February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They do high-quality work. This was a valuable investment for me. My website is very responsive, and sales are increasing.

How did MY INFOTECH GROUP perform from a project management standpoint?

They are always well-mannered, available, and responsive. They have good teamwork. 

What did you find most impressive about them?

They gave good advice, looking out for what was in my best interest, what I needed and didn’t need, rather than just wanting to make money. 

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I would recommend them to anyone looking for mobile or web development.

BACKGROUND

Introduce your business and what you do there.

I’m the academic director at Sips School.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

I needed help with a website and app for our school.

SOLUTION

What was the scope of their involvement?

They helped me with my website, app, and digital marketing. I think they used .NET, JavaScript, PHP, and WordPress for development.

How much have you invested in them?

The project cost was around $60,000.

What is the status of this engagement?

The project began in August 2019, and it was finished in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality they have provided is the best in the current market scenario. They provide very good service.

How did MY INFOTECH GROUP perform from a project management standpoint?

If I ever have a question, they’re available at anytime to answer it. 

What did you find most impressive about them?

The best part is the service that they have provided for me.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

I don’t have specific advice, but I recommend them. I have referred other people to them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Shrine Biotech. We’re a manufacturer, importer, and supplier of animal feed supplements.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

I needed to develop an ERP for my organization.

SOLUTION

What was the scope of their involvement?

MY INFOTECH developed an ERP that monitors our entire manufacturing process, including packaging. I believe they used .NET MVC. I gave them a general idea of what I wanted, and they consulted me on specific functionalities.

What is the team composition?

My project was handled by 5–7 people from MY INFOTECH.

How did you come to work with MY INFOTECH GROUP?

They’re one of the top-rated ERP development companies in Ahmedabad. I found them through Google and contacted them.

How much have you invested with them?

The total cost was around $30,000.

What is the status of this engagement?

We started working with MY INFOTECH in September or October 2019, and completed in December 2019 or January 2020. The project took 3–6 months to complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I recommend MY INFOTECH to anyone looking to build an ERP for their company. Their software sped up and improved my company’s entire process, and we’re expanding day by day.

How did MY INFOTECH GROUP perform from a project management standpoint?

They provided me continuous updates on the work, and they helped with any issues I was facing. Their commitment was just outstanding. I’m extremely satisfied with them.

What did you find most impressive about them?

MY INFOTECH’s dedication and commitment were the vital parts of their involvement, and it’s what sets them apart from other companies.

Are there any areas they could improve?

No. They were almost perfect. I hope they’ll be able to increase their team size in the future, because they’re very hardworking and dedicated people.

Do you have any advice for future clients of theirs?

I would definitely recommend them for anyone looking to build an ERP or a mobile or web application. They also offer digital marketing and SEO services.

BACKGROUND

Introduce your business and what you do there.

I was a manager at Mornis Industries of company that provides two-wheeler insular parts like handlebars, silencers, and wheel rims.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

We gave them a contract to build a website and applications for the company. We’ve worked with them three times.

SOLUTION

What was the scope of their involvement?

MY INFOTECH developed our company’s WooCommerce website. I provided photographs and product descriptions.

The site allowed us to make modifications without any help from MY INFOTECH, but they were always willing to provide help. Users could make orders through the website and get updated shipping information.

What is the team composition?

I didn’t meet them personally, but I believe there are 12–15 people in their group. We discussed the website requirements with their owner.

How did you come to work with MY INFOTECH GROUP?

I vetted many groups like them, and I chose MY INFOTECH based on the quality of their work. I was referred to them by a friend initially.

How much have you invested with them?

I believe the cost was 20,000–30,000 Indian rupees (approximately $400 USD). 

What is the status of this engagement?

We first worked with MY INFOTECH 2–3 years ago. I believe the latest project ran between June–July 2019.

They performed great on the first project, so we were also considering giving them a contract for app development. I left the company a year ago, so I don’t know what came of it.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn’t get any complaints from clients. Everyone was happy with the website experience and the payment functionality. The site was working great at the time.

How did MY INFOTECH GROUP perform from a project management standpoint?

They were always ready to take our call, and they would assign one of their members to solve our issues. We got weekly reports on the performance of the site. They provided a good service.

What did you find most impressive about them?

I got in touch with 2–3 other companies at the time and MY INFOTECH had the best cost for building a simple website.

Are there any areas they could improve?

No, they provided all the services we asked for, and they were accommodating in making subsequent modifications to the site.

Do you have any advice for future clients of theirs?

They have good services, and I like their work. They always responded quickly when we had an issue with the site.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Hari Om Enterprise. We distribute surgical and pharma products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MY INFOTECH GROUP?

They help me with IT issues, including managing my website.

SOLUTION

What was the scope of their involvement?

MY INFOTECH GROUP developed my website, and they’re continuing to maintain it. They integrated the WhatsApp plugin onto the platform, along with other contact details. Their team also provided graphic design services.

What is the team composition?

I’ve only worked with Yash (Founder & CEO) and Ankit (Owner & Director). They’re managing the team in the background, and there are five people involved in total.

How did you come to work with MY INFOTECH GROUP?

I looked them up on Google, and I also received referrals for MY INFOTECH GROUP from a couple of my friends. They’re a reputable company in Ahmedabad, which is one of the largest cities in India.

What is the status of this engagement?

I started working with them around January 2019, and they finished developing the website in October 2019. I’m continuing to use them for maintenance and other services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very collaborative, and I’m happy with their services. My business has increased as a result of their work.

How did MY INFOTECH GROUP perform from a project management standpoint?

They’re available 24/7, so I give them full marks in terms of communication. They’ve responded even after 12 a.m. and have solved any problems I had with the website on the spot.

What did you find most impressive about them?

They’re a nice and well-organized team.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

I’d recommend them to anyone. MY INFOTECH GROUP is a helpful and collaborative team. They’re also ethical and nice.