MX Staffing

BACKGROUND

Please describe your company and position.

I am the Operator of a Landscaping company. 

Describe what your company does in a single sentence.

Been working with MX Staffing for about three months now and it's been a game changer for us. We run a small landscaping company out of New Jersey and a big chunk of our customer base speaks Spanish, so having someone up front who can actually communicate with them properly was huge. The person they placed with us handles all our incoming calls, scheduling, and customer follow ups and her English and Spanish are both really strong. What I appreciated most was how quick the whole thing moved. I was expecting the usual runaround of endless interviews and back and forth but they had candidates ready to go within a couple days. The monthly pricing made it easy to budget for too, way more predictable than paying hourly through other agencies we'd tried. Only thing that threw me at first was figuring out the best way to coordinate since she works remote, but we got that sorted quickly and now it's just part of how we operate. Solid company, would tell any small business owner to give them a shot.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MX Staffing to accomplish?

• Hire a bilingual assistant to handle our Spanish-speaking customers.
• Take admin work off our plate so we could focus on running the business.
• Find an affordable option with predictable monthly pricing.

SOLUTION

How did you find MX Staffing?

Claude.ai

Why did you select MX Staffing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Bilingual specialization, most agencies we looked at didn't actually test Spanish fluency

How many teammates from MX Staffing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired MX to find us a bilingual assistant to handle our front office remotely. The job was basically answering calls, responding to customer emails, scheduling, and general follow-ups. They handled the whole recruiting side — sourcing candidates, testing their English and Spanish, and screening their experience before sending anyone our way. Got a shortlist within a couple days of the first call which was faster than I expected. Language skills were already verified so we didn't have to guess whether someone was actually fluent or just claiming it on a resume. We picked one, MX helped get her onboarded, and she's been handling our calls and customer communication ever since. They back the placement with a 90-day guarantee which gave us peace of mind going in, and the billing is a flat monthly rate with no surprises.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since bringing on our two hires through MX, one handling front office and one dedicated to outbound calls to clients our response time to customer inquiries went from 1-2 days down to same-day, and we've seen roughly 30% more Spanish speaking customers actually converting into booked appointments compared to before. The outbound rep has been huge for staying on top of follow-ups and check-ins with existing clients, which used to fall through the cracks constantly. It's freed up around 15-20 hours a week of admin work that my wife and I used to be stuck doing ourselves, which has let us take on more jobs and actually focus on growing the business. On top of that, we're saving close to half of what hiring locally would have cost us once you factor in payroll taxes and benefits.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been straightforward and easy to deal with. They delivered our candidate shortlist within a couple days of the first call and didn't drag their feet at any point in the process. Whenever I've had a question or needed to make an adjustment, I usually hear back the same day, sometimes within an hour or two. They check in periodically to make sure things are going well with the placements rather than just disappearing after the deal is done. Communication is clear, no chasing them down for updates, which is honestly rare in my experience with staffing agencies.

What was your primary form of communication with MX Staffing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly the bilingual side is what set them apart. We'd talked to a few other staffing companies before and most of them said they could find Spanish speakers but nobody actually tested for it. MX runs real fluency assessments so you know what you're getting before the person even shows up. The other thing I'd mention is how hands-on they are for a remote staffing agency. Felt like we were working with a small team that actually cared about the placement working out, not just getting us signed and moving on to the next client.

Are there any areas for improvement or something MX Staffing could have done differently?

Honestly nothing comes to mind. The whole process has gone better than we expected from start to finish. If anything comes up down the road I'll let them know directly, but so far they've handled everything we've thrown at them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a real estate company focused on property investment, development, and management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MX Staffing to accomplish for your real estate business?

We needed someone who could call leads about properties we have listed, give them information, and try to close the deal or at least pass them onto our closers.

SOLUTION

What was the scope of their involvement?

MX Staffing has sourced and presented qualified candidates for us. We’ve handled the training and onboarding process on our own.

What is the team composition?

We’ve worked with 2–5 members of MX Staffing’s team.

How did you come to work with MX Staffing?

We found them through an online search and a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our closers have a lot more leads coming towards them. Before working with MX Staffing, we had around 10 leads a week. Now, we have around 25–28 leads a week with a high closing rate. We’ve seen a 35%–50% increase in revenue or business growth since working with MX Staffing.

How did MX Staffing perform from a project management standpoint?

They’ve done a wonderful job at getting us the right candidates. MX Staffing has delivered on time and within budget.

What did you find most impressive about them?

They’re good people who are honest and willing to help. They’re not greedy; they do good business, which we really appreciate.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Introduce your business and what you do there.

I’m the executive marketing manager of a house wholesaling business. We find discounted properties, put them under contract, and assign the contract to a buyer for a fee without purchasing the property.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MX Staffing?

We needed help with appointment setting and contract assignments.

SOLUTION

What was the scope of their involvement?

MX Staffing has integrated 5 staff members into our company. The team is responsible for appointment setting and contract assignments. MX Staffing has also provided training, scripts, and assistance for the team. The team speaks Spanish and English and has experience in other roles, including financial advising and sales.

What is the team composition?

We work with 5+ teammates from MX Staffing.

How did you come to work with MX Staffing?

I found MX Staffing through ChatGPT. I chose them because they had high ratings, fit our budget, had a great culture fit, provided good value for the cost, aligned with our company values, and offered fast placement.

How much have you invested with them?

We’ve spend around $4,500$ monthly for 5 staff as we've worked with them for over 1 year.

What is the status of this engagement?

We started working with them in May 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 60%–70% increase in our assignment rate, and the integration was quick. MX Staffing has helped us qualify more leads and enter more doors with more opportunities. We’ve also seen a 40% increase in calls and a 2x increase in revenue. We’ve been able to get more companies to work with us, and our referral rate has increased. MX Staffing has changed the game for us.

How did MX Staffing perform from a project management standpoint?

MX Staffing delivers and prequalifies each person within 48 hours. We communicate via virtual meetings, email, and messaging apps.

What did you find most impressive about them?

MX Staffing has the best prequalified staff I’ve seen. The team is responsive and has a great management team. MX Staffing is transparent and doesn’t try to oversell. They have the highest morals and ethics I’ve seen to date.

Are there any areas they could improve?

No, they do everything perfectly.