MVP Masters

BACKGROUND

Please describe your company and position.

 I am the CEO of an information technology company 

Describe what your company does in a single sentence.

We provide software for users to easily interact with the decentralized world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MVP Masters to accomplish?
Develop Frontend UI

SOLUTION

How did you find MVP Masters?

Contacted Us

Why did you select MVP Masters over others?

• Pricing fit our budget
• Was a new company looking to start and showed strong interest in the project

Describe the scope of work in detail. Please include a summary of key deliverables.

MVP Masters was supposed to deliver the frontend UI for a mobile app in 3 months, the work was very simple which consisted of only creating the frontend UI as a demo app with no logical code. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were not measurable outcomes we were scammed out of both time and money by MVP Masters, now we have signifcant losses and damages to cover due to their incompetent and unprofessional behaviour.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our initial experience with MVP Masters began very positively, largely attributed to David the lead/only developer working on the project, rather than Ivan's "CEOs" terrible management (there was literally no management, instead David and myself had to act as management on the project). 
This positive start though quickly turned into a nightmare near the end due to Ivan's actions. Regrettably, our collaboration with the company resulted in one of the most disappointing experiences we've encountered with a development team, despite having worked with hundreds of developers throughout our careers. This was primarily due to instances of blackmail, persistent dishonesty, contract breaches, and numerous other issues instigated by Ivan the CEO of MVP Masters .

The main points of issue with MVP Masters:

1. Makes commitments that he never delivers: During the course of our relationship with Ivan and his company MVP Masters we were given multiple commitments that were constantly never delivered and we were constantly lead on to believe that they were getting delivered.
2. Blackmail: On the last few days of our relationship with MVP Masters, Ivan tried to blackmail us into providing a 5 star review upfront before completing the project for them to finish the project and release funding for a milestone that remains incomplete, if we didn't they would not continue (yes very suspicious and unprofessional attitude, as why would he need a 5 star review and closing the project with payment released before finishing the work?)
3. Outsourced development: MVP Masters broke a legally binding contract by outsourcing in the last few weeks the work to a random low quality developer that made a complete mess of the code and in hiring this random contractor he breached a legal agreement (which we could hold him liable for)
4. No management: During the course of this project there was literally no management, while we had weekly calls with David the lead developer there was very little input or even communication with management. Even David himself so I have been told was upset from the lack of management from Ivan.

Overall after 3.5 months we have only 20% of the project complete when the project should of only taken 3 months at maximum to 100% complete, we could now suffer significant damages in losing both investors (Ivan lied about what was complete and resources constantly leading us on) and requiring to onboard and outsource to another team to fix the remaining milestone 1 and 2 that MVP Masters got paid for, but never fixed (the code we received from MVP Masters is incomplete and requires around 2 weeks more of costs to remove all the unusable code to even make milestone 1 & 2 usable unless MVP Masters reply and provide the correct code) and complete the remaining 4 milestones that MVP Masters never delivered. 
If you are ever to work with MVP Masters I would be very careful as their CEO Ivan has zero respect for any agreement, he will try to change the terms of the agreement and will provide constant false commitments while lying about the progress of the work and who is working on the project to essentially lead you on.

What was your primary form of communication with MVP Masters?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something MVP Masters could have done differently?

1. Not attempt to blackmail to continue project is give 5 star rating upfront and payment before finishing
2. Not break a legal binding agreement
3. Not make commitments and constantly lie

Company Responses

The vendor responded on May 18, 2024.

I’d like to first start this feedback’s feedback with stating that I am baffled how some people spend their time and energy and how carried away they can get by their ego and pettiness.

I can assure everyone that this person received way, way more than what he paid for - and I have the receipts to prove it.

I’ve worked with various people my whole life in different capacity (as a leader, service provider, employee, manager, client, team member etc.). I have to say that this person (notice how I use “person” instead of stooping so low as to use actual names within such a public discourse, something he had no problem with) stands out in how difficult he was to work with.

There were red flags from the start - such as never turning on his camera - (I’ve yet to learn how this person looks like 😅) however we wanted to build our Upwork profile with some quick jobs as we were experimenting with a new acquisition channel, so we proceeded - what could go wrong, right?

It turns out - a lot!

The scope kept getting pushed, milestones were never approved, new iteration requests kept popping up and communication was very difficult. When we reached the third month of unpaid work the engineer assigned to the project was so sick of dealing with the person he threatened to quit.

That is when I decided to pull the plug, I tried doing it as amicably as possible with this person however he threatened to leave bad reviews if we do so, I guess that was one thing he kept to his word on.

We transferred full ownership to the code repository which had 4 months of full-time development work, which he received paid next to nothing for.

BACKGROUND

Please describe your company and position.

I am the CEO of KBB Suite

Describe what your company does in a single sentence.

SaaS (CRM / ERP) Platform for Kitchen and Bath Dealers helping them improve their business operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MVP Masters to accomplish?

• Streamlining internal processes for the client
• Launching a SaaS to address the same problem to the whole industry
• Validating product market fit

SOLUTION

How did you find MVP Masters?

Referral

Why did you select MVP Masters over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from MVP Masters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Transformative CRM Solution for Kitchen Cabinet Dealers 

• Scope: Our company recently adopted a specialized SaaS CRM software aimed at revolutionizing the operational aspects of kitchen cabinet dealership. This comprehensive solution covers a broad range of functionalities, from quoting and procurement management to reporting and more. 
• Key Deliverables: 

1. Landing Page: A user-friendly and informative initial point of contact for our users, offering a seamless introduction to the software's capabilities. Authentication & Authorization: Robust security features ensuring safe and reliable access for users, maintaining data integrity and privacy. 
2. Quoting Service: Ability to create customer profiles and projects. Option to create different sections or variants for each project. Import design features to tailor customer needs. Efficient generation and emailing of detailed quotes. 
3. Checkout Service: A streamlined, user-friendly process for finalizing transactions, enhancing customer experience. 
4. Pricing Tiers: Catering to a diverse range of business needs with Free, Transactional, Premium, and Enterprise options.
5. Order Tracking Service: Real-time updates on order status, enhancing transparency and customer satisfaction. 
6. Scheduling Service: Efficient management of appointments and deliveries, ensuring timely operations.
7. Notification Service: Timely alerts and updates, keeping all stakeholders informed.
8. Dashboard: Designer Dashboard: Tailored tools and insights for design professionals. Manager Dashboard: Comprehensive overview for managerial oversight. 
9. Search Functionality: Efficient search capabilities for projects and customers, enhancing operational efficiency. 
10. Contract Generation: Automated, error-free contract generation, saving time and reducing manual errors. 
11. Contract Signing: Secure and convenient digital contract signing, streamlining the agreement process. Impact: Since implementing this CRM, we've experienced a remarkable improvement in efficiency and customer engagement. 

• The intuitive design, coupled with a host of essential features, has significantly streamlined our operations, particularly in quoting, project management, and customer interactions. The tiered pricing structure offers us the flexibility to scale our usage based on our evolving business needs. 
• Conclusion: This CRM software is a game-changer for kitchen cabinet dealers looking to modernize their business operations. It's not just a tool but a comprehensive solution that addresses the unique challenges of our industry. We highly recommend it to businesses seeking to elevate their efficiency and customer service standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Minimum Usable Product (MSP): Successfully launched a robust MSP, providing essential functionalities to initiate operations effectively. 

• Multi-Tenant System: Implemented a multi-tenant system, enhancing data management and reducing operational complexity. 
• Customer Onboarding: Achieved seamless onboarding of new customers, marked by intuitive use and high satisfaction. 
• Feedback-Driven Iterations: Continuously improved the product based on customer feedback, aligning closely with user needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a dedicated product manager overseeing our CRM implementation, employing an agile approach. Initially, we utilized the Scrum methodology, later transitioning to Kanban for greater flexibility. Our process included weekly syncs, comprehensive reports, and regular demos, ensuring transparency and consistent progress. All deliverables were met on schedule, reflecting the team's commitment to timely and effective execution.

What was your primary form of communication with MVP Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set this team apart was their approach of acting not just as a service provider, but as true partners in our journey. They are fully immersed in every aspect of our product, aligning seamlessly with our vision. Their involvement went beyond typical resource provision; they demonstrated a deep commitment to our objectives, making them stand out from an ordinary agency. They guide us through the whole process.

Are there any areas for improvement or something MVP Masters could have done differently?

So far they have been excellent to work with.

BACKGROUND

Please describe your company and position.

I am the Owner of Rate Game

Describe what your company does in a single sentence.

Rate Game is an iOS sports app that lets Sports Fans rate the games they love to watch.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MVP Masters to accomplish?

• MVP MoSCOW Matrix
• Design MVP
• Build and Release on Apple App Store

SOLUTION

How did you find MVP Masters?

Online Search

Why did you select MVP Masters over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from MVP Masters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Description: The development of the "Rate Game" a mobile application, designed to provide a platform where sports fans can rate the games they watch (0.0 to 10.0), share their thoughts, and connect with a community of like-minded enthusiasts. 
• Scope of Work: 
  • Research and Requirements Gathering: 
    • Conduct interviews with stakeholders to determine feature expectations.
    • Analyze market competition to establish a unique value proposition. 
    • Create a comprehensive requirements document that outlines all app functionalities and user flows. 
  • Design: 
    • Develop wireframes and mockups for all Rate Game app screens. 
    • Design a user-friendly interface adhering to best UX/UI practices. 
    • Present design prototypes for client review and feedback. 
  • Development: 
    • Implement core features including user registration, game rating system, comment section, and ability to "Agree" with user ratings. 
    • Integrate with third-party APIs for real-time sports data. 
    • Ensure the app is developed using clean, maintainable code. 
  • Testing: 
    • Perform rigorous testing, including unit tests, integration tests, and user acceptance testing. 
    • Address any issues or bugs identified during testing phases. 
    • Validate the final product against the requirements document. 
  • Deployment: 
    • Assist in the app submission process for the iOS App Store. 
    • Ensure the application meets all platform-specific guidelines and requirements for launch. 
  • Training and Documentation: 
    • Provide necessary training to the client on the app's management and maintenance. 
    • Deliver comprehensive documentation on the app's architecture and codebase. 
  • Support and Maintenance: 
    • Offer of post-launch support to address any operational issues. 
    • Include an option for ongoing maintenance support under a separate agreement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Approval and GA in Apple's App Store on or before March 17th. (41 days from ideation to App Store availability!!) 
2. 100+ Users created profiles and Rated Games on March 19th. 
3. Core features all in working order.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ivan, Naum and their entire team at MVP Masters are first class, 110%, A+, top shelf…all of the euphemisms that you could think of when describing a group of individuals who are extraordinary at what they do. Imagine this - I came to Ivan with an idea 42 days ago for an iOS app called Rate Game, and I as I type this message Rate Game is available for download in Apple’s App Store in 175 countries (!). 
The “Masters” in their company’s namesake does not do justice to what we were able to accomplish together in such a short amount of time with such an aggressive goal for my idea. And that last word “idea” needs some serious consideration as well. To go from my 10 word job title description to a tangible, usable, iPhone app that is currently on other people’s iPhones is simply surreal. It doesn’t happen without MVP Masters. 
They have the process in place, the team players that run the plays, and execute with a degree of professionalism and precision that was so impressive and in my case, so necessary. 42 days ago I was some guy with an idea. 42 days later, I’m a guy with an iPhone app.
If you’re reading this and find yourself where I was just about a month ago, stop what you’re do and hire these folks. They have the ability to make your dreams come true. Sincerely, A forever grateful client turned future partner Nick (If you’re curious to read more about the MVP Master I wrote about them in my Launch Log on substack. Just search “Rate Game | Launch Log” and look for the posts titled “Retro”. There’s 3 of them.)

What was your primary form of communication with MVP Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The fact that they are located in Macedonia, a 6 hour time difference from where I am located in New York, but we didn't miss a beat. They were always up to task and matched my enthusiasm and passion for this project with their own.They are a team of unique, creative, and driven individual that operate in unison to deliver results.

Are there any areas for improvement or something MVP Masters could have done differently?

None. They were masters of their craft in every sense of the word.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Burn & Earn.

Describe what your company does in a single sentence.

We help people over 50 start over again with their fitness and build a sustainable exercise habit.

OPPORTUNITY / CHALLENGE

• What specific goals or objectives did you hire MVP Masters to accomplish?
• Reduce CAC on our web app
• Launch our mobile app
• Reduce CAC on our mobile app

SOLUTION

How did you find MVP Masters?

Referral

Why did you select MVP Masters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from MVP Masters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improve UX of web app to reduce CAC: 

• Iterate upon the registration process 
• Improve design throughout app 
• Build 3 minutes of movement feature 
• Redesign and add sorting functionality for the on-demand video library 

Launch mobile app: 

• Build core features from the web app for iOS 
• Integrate step tracking 
• Revise the registration process to reduce time to value

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We reduced our CAC by 34% on our web app. We launched our mobile app in 3 months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive to our needs.
What was your primary form of communication with MVP Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offer great value and quality of work for the investment. They have a strong understanding of U.S. culture even though they are overseas.
Are there any areas for improvement or something MVP Masters could have done differently?

At times, the timelines provided were more aggressive than what could be delivered.

BACKGROUND

Please describe your company and position.

I am the CEO of Hububb

Describe what your company does in a single sentence.

Hububb is a comprehensive platform that enables users to easily book, manage, and access properties in London and Dubai with keyless entry and round-the-clock concierge chat support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MVP Masters to accomplish?

• MVP development and release
• User testing and market launch
• Real user onboarding
• Iterative improvements based on feedback

SOLUTION

How did you find MVP Masters?

Referral

Why did you select MVP Masters over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MVP Masters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with MVP Masters to develop "Hububb," an innovative platform designed to streamline property bookings and management in London and Dubai. The project encompassed the creation of a web application, a mobile app, and an admin panel. 

Key Deliverables: 

• Web Application: 
  • Landing Page: An engaging and informative first point of contact for users. 
  • Landlord Onboarding: Streamlined process for property owners to join the platform.
  • Property Search Functionality: Easy-to-use search feature for users to find properties.
  • Listing Details: Detailed information pages for each property. 
  • Booking Process: Simplified booking procedure for users. 
  • Email Automation: Automated communication system for users and landlords. 
• Mobile Application (React Native): 
  • Setup and User Interface: Intuitive setup and easy navigation. 
  • Authentication & Authorization: Secure user login and data protection. 
  • Reservation Management: Manage bookings directly from the app. 
• KYC (Know Your Customer): 
  • Verification process for user authenticity.
  • Digital Keys Integration (Klevio): Keyless entry to properties. 
  • In-App Chat: 24-hour concierge chat for assistance. 
• Admin Panel: 
  • Authentication & Authorization: Secure admin login and data management. 
  • Properties Management: Tools for managing property listings and reservations.
  • In-App Chat for Admins: Communication channel for admin support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• MVP Development and Release: Successfully developed and released the Minimum Viable Product (MVP) for Hububb. This initial version was crucial for testing core features and gaining early user feedback. 
• User Testing and Market Launch: Conducted thorough testing phases, both in-house and in real-world scenarios. This comprehensive testing ensured the app's functionality and user experience were optimized before its market release. 
• Real User Onboarding: Post-launch, we effectively onboarded real users onto the platform. This initial user base was instrumental in providing practical insights and validating the app's effectiveness in a live environment. 
• App Performance and Reliability: The app has been performing as expected, with key features like keyless property entry, reservation management, and 24-hour concierge chat operating seamlessly. 
• Iterative Improvements Based on Feedback: Post-launch, we've been actively iterating and refining the app based on user feedback. This approach ensures continuous improvement and adaptation to user needs. 
• On-Site Testing in London: MVP Masters team visited London for on-site testing of the app. This hands-on experience provided valuable insights into the app's functionality in its intended environment and allowed us to make real-time adjustments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project was overseen by a dedicated product manager who employed an agile approach for efficiency and adaptability. Initially, we utilized the Scrum methodology for its structured workflow. As the project progressed, we transitioned to Kanban for greater flexibility in managing tasks and responding to changes. 

Communication was streamlined through weekly syncs and regular product demos, ensuring transparency and consistent progress tracking. This approach kept us well-informed and engaged throughout the project. In terms of deliverables, the team excelled in meeting deadlines. Every milestone was achieved on schedule, showcasing the team's commitment to timely execution and effective project management.

What was your primary form of communication with MVP Masters?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly set MVP Masters apart was their distinctive approach to the Discovery session. The founder participated in a comprehensive two-week workshop, guided by the BRIDGeS framework developed by Railsware. This wasn't just a brief overview; it was an in-depth brainstorming and research phase where we delved into competitor analysis and strategic planning. 

Together, we crafted a full roadmap, including a well-thought-out technology strategy and architecture. Their thorough and collaborative approach has laid a solid foundation for our project; it's something genuinely unique in our experience.

Are there any areas for improvement or something MVP Masters could have done differently?

Our collaboration with MVP Masters was exceptionally smooth, with no significant areas for improvement noted in our experience.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Rentd

Describe what your company does in a single sentence.

Rentd is like no other platform currently allowing users to conclude the entire process of renting or letting a home via a cutting-edge SAAS application.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MVP Masters to accomplish?

• Launching a multi-platform rental marketplace on Web, iOS and Android

SOLUTION

How did you find MVP Masters?

Referral

Why did you select MVP Masters over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MVP Masters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Completion of DocuSign integration 
• Rentd Web App build 
• Implementation of responsive screens 
• Dubai Web App integration 
• Rentd Android native app 
• Rentd IOS native app 
• QA testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deployment of all applications in two cities with minimum Al bug fixes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Awesome all around, met deadlines and the team were always on hand when needed.

What was your primary form of communication with MVP Masters?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciate their dedication and commitment to building the best product for us.

Are there any areas for improvement or something MVP Masters could have done differently?

None from my point of view.