MV Factory

BACKGROUND

Please describe your company and position.

I am the Terminal After-Sales Controller and Project Leader of Entel.

Describe what your company does in a single sentence.

Telecommunications Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MV Factory to accomplish?

• Create a mass insurance subscription capturer
• Sell more
• Reach the customer in a simple and easy way using messaging services.

SOLUTION

How did you find MV Factory?

Referral
Why did you select MV Factory over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from MV Factory were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

A subscription capturer for mass insurance was developed: 

• Subscription process: easy, fast and in simple steps. Accomplished.
• Increase in sales: Not as expected, but the minimum goals were achieved. 
• Develop new sales channel: Achieved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The metric used is Q Sale/Total Q shipped.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regarding the requirements and deadlines, they were met in a timely manner, and even if we required greater speed, the supplier made efforts to arrive earlier than expected.

What was your primary form of communication with MV Factory?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their professionalism, work quality, and knowledge of the business. The digital experience and mainly the commercial understanding of the objectives as clients for the subsequent implementation of systemic development.
Are there any areas for improvement or something MV Factory could have done differently?

We are very satisfied with the supplier's compliance and the quality of those developed.