Moloko Creative Inc

BACKGROUND

Please describe your company and position.

I am the Sales Director of Zytlyn Technologies AG

Describe what your company does in a single sentence.

Ai demand predictions for travel and tourism

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moloko Creative Inc to accomplish?

• Corporate Identity
• Website

SOLUTION

How did you find Moloko Creative Inc?

Clutch Site

Why did you select Moloko Creative Inc over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Moloko Creative Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moloko was hired to help us around corporate identity, redo our old website, and with other smaller side projects. They delivered a brand book, website pages and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This must be updated in a few months as the project was just delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the items were delivered on time, even before deadlines. The communication to many changes we asked for was exceptional. They were very proactive and responsive. The whole experience was top notch.

What was your primary form of communication with Moloko Creative Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication, speed, responsiveness, energy, research, and delivery are impressive.

Are there any areas for improvement or something Moloko Creative Inc could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of a software company

Describe what your company does in a single sentence.

B2B SaaS company offering Endpoint Protection Software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moloko Creative Inc to accomplish?

• Collaboration on design projects
• Web design

SOLUTION

How did you find Moloko Creative Inc?

Clutch Site

Why did you select Moloko Creative Inc over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Moloko Creative Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moloko provides us design support, including web design and graphic design projects. We collaborate on an ongoing basis, they are kind of like an in-house agency for our organization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed design tasks, including social media assets, brochures, web page designs. All designs were aligned with Emsisoft brand guidelines and matched the initial deliverables/expectations that were set.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Moloko Creative Inc is a very responsive team of professionals, with quick turnaround, flexibility and collaborative mindset.

What was your primary form of communication with Moloko Creative Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Speed, attention to customers' needs and a very friendly attitude.

Are there any areas for improvement or something Moloko Creative Inc could have done differently?

More competitive research where relevant to the task.

BACKGROUND

Please describe your company and position.

I am the CEO of 3D GRIPINSKY

Describe what your company does in a single sentence.

3D on-line school

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moloko Creative Inc to accomplish?

• Rebranding (brand book, logo)
• Site and mobile app design
• Advertising

SOLUTION

How did you find Moloko Creative Inc?

Online Search

Why did you select Moloko Creative Inc over others?

• Referred to me
• Red dot premium

How many teammates from Moloko Creative Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Analytical work on positioning
• rebranding
• logo 
• brand book development
• advertising company development
• website and mobile application design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New logo
• new brandbook
• new site design
• mobile app design
• advertising company

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Competent project management, always ready to listen. There were some delays, but within the normal range.

What was your primary form of communication with Moloko Creative Inc?

• Virtual Meeting

What did you find most impressive or unique about this company?

Comprehensive, systematic approach. I admired their creativity and perfectionism. Really high-quality product.

Are there any areas for improvement or something Moloko Creative Inc  could have done differently?

Everything is excellent overall. Perhaps they should show more intermediate results of work

BACKGROUND

Please describe your company and position.

I am the Head of marketing of Syrovarnya

Describe what your company does in a single sentence.

NOVIKOV GROUP was the first russian restaurant holding company to open in 1991. Today, the Novikov Group has more than 265 operating restaurants, including the popular Magadan, Cheesovarnya, 5642 Vysota, Avocado Queen, Farsh, Prime Star, haute cuisine restaurants Savva, Artest and Onest, the Novikov school of restaurant management and many others.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moloko Creative Inc to accomplish?

Develop packaging design and 5SKU for pizzeria chain «MINISYROVARNA» and retail

SOLUTION

How did you find Moloko Creative Inc?

Online Search, Other

Why did you select Moloko Creative Inc over others?

High ratings, Good value for cost, Company values aligned

What was the size of Moloko Creative Inc’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We kicked off our project with a briefing and an introductory meeting. The agency then did a big analysis of the competitors and put forward options on how we could build off of them. Then, ours had a design session where we pointed out the logos, colours and shapes we liked and explained why.

When the analysis part was completed, we were presented with two design concepts for our brand. After choosing the second concept, we went on to work on 5SKU for the remaining pizza boxes in other flavours for retail and for our restaurants.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

https://www.dropbox.com/s/5xf2ghkkc10uupf/Design_concepts_2.pdf?dl=0

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We mainly work with two managers. We like the communication with them and the project management process. All work has always been delivered on time and revisions have been made promptly and clearly

What was your primary form of communication with Moloko Creative Inc?

In-Person Meeting, Virtual Meeting

What did you find most impressive or unique about this company?

The designs are very modern and practical and we like the way the agency is immersed in working with us

Are there any areas for improvement or something Moloko Creative Inccould have done differently?

I think it's fine

BACKGROUND

Please describe your company and position.

I am the product manager of Belarus

Describe what your company does in a single sentence.

Acino Belarus is the Belarusian subsidiary of the international pharmaceutical group Acino, headquartered in Zurich, Switzerland. Our company develops, manufactures and promotes medicines of Swiss quality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moloko Creative Inc to accomplish?

• Develop a creative concept for an advertising campaign to raise awareness of Contractubex externally applied gel among our target audience

SOLUTION

How did you find Moloko Creative Inc?

Online Search

Why did you select Moloko Creative Inc over others?

High ratings, Company values aligned

What was the size of Moloko Creative Inc’s team?

6-10 Employees

What was your primary form of communication with Moloko Creative Inc?

In-Person Meeting, Virtual Meeting

Describe the scope of work in detail. Please include a summary of key deliverables.

Before the start of the work, the agency held a briefing where we discussed the main objectives and wishes for the work. Our main goal was for the agency to develop a creative advertisement, not a typical medical advertisement. It also provided effective recommendations for its promotion. We were presented with 2 advertising campaign concepts.

The concepts included a creative idea, an idea for a video spot, and a sketch of the main visual. Then, when we chose one, we were given the final version of the main visual as well as the detailed mechanics of promoting the advertising campaign on internet platforms as well as offline products

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A creative idea
• Creative master visual
• Good response to advertising

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I enjoyed the experience of interacting with the team as everyone is professional. The agency is open to dialogue, they are pleasant to talk to, and they are interested in a quality product, even if it takes longer.

We had no problems with the deadlines, everything was delivered on time. All our requests have been heard, and we're now working on other projects.

What did you find most impressive or unique about this company?

Non-standard approach to the task, listening to the client's needs, ease and openness to dialogue

Are there any areas for improvement or something Moloko Creative Inc could have done differently?

In my opinion, everything is fine

BACKGROUND

Please describe your company and your position there.

DigitalMara is a fast-growing company, a service provider in IT outsourcing and customized software development. Our target audience is divided into 3 groups: startups, small/medium businesses, and enterprise clients. We specialize in working with American and European clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moloko Creative Inc, and what were your goals?

The market is extremely competitive and as Marketing Lead it's vitally important to deliver a clear tone of voice about company values in any communication layers: RTB, Proposals, and of course the visual part. Before addressing into Moloko agency, we didn't have unity in style and consistency with the company's profile. Therefore, we came to the agency with the precise target of updating the color palette to match the company's brand identity, as well as updating the current guidelines.

SOLUTION

How did you select this vendor?

I had known Moloko agency before from listings and some creative competitions, as well for a long time I was also personally acquainted with the head of the agency, so I approached them.

Describe the scope of their work in detail, including any steps and the final deliverables.

We had a few phone calls before we concluded the contract, then when everything was agreed we called the team and discussed clarifications. During those calls, we selected the workflow comfortable for both parts and then followed it. The first step was to identify a new color palette, thus agency's designer provided us s with several color options for our brand, and when one was agreed they started to design the guide. The main issue was not only finding the nice color combination but also adapting it for UI/UX rules for all information carriers.

How many people from the vendor's team worked with you, and what were their positions?

Business development manager, account manager, and two designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

During the project, we absolutely renewed our brand identity and made it more modern and correspondent to our brand DNA. All novelties you can admire at our SM and website.

Describe their project management style, including communication tools and timeliness.

The employees are willing to discuss and propose working solutions. It felt like they cared about us and were developing a good product. Even if they don't heat the target the first time, they can deliver a new vision in a short time and tune their processes in correspondence with the client's point of view.

What did you find most impressive or unique about this company?

The team is ready to defend their product and explain why it will work. Overall, the process was quite comfortable.

Are there any areas for improvement or something they could have done differently?

Overall everything was quite good, maybe pay more attention to details eg: how the design will work in a different environment, UI/UX issues. But definitely can recommend this agency to my colleagues.

BACKGROUND

Please describe your company and your position there.

Our company is a modern, high-tech enterprise producing baby food, dairy products, nutrition for pregnant and breastfeeding women. I’m a head of marketing. I'm a marketing specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moloko Creative Inc?

We've come for design help for corporate New Year calendars (wall and desk), a planner and a notebook. The main goal was a beautiful, modern visual that reflects our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went out to tender and settled on the Moloko agency

Describe the project in detail and walk through the stages of the project.

First there was an introduction to the team and an outline of the main objectives of the work. Next, we were given concepts for our media ideas. When we had agreed on one, the agency began to develop the design. In the last stage, we made revisions and adaptations for other media.

How many resources from the vendor's team worked with you, and what were their positions?

The sales manager (with whom we signed the contract), handled all communication with the account manager, and we also had a creator and a designer working with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

https://www.dropbox.com/s/81gx1rchjr98hik/%D0%B1%D0%B5%D0%BB%D0%BB%D0%B…

How effective was the workflow between your team and theirs?

We really enjoyed interacting with the agency as everything was prompt. The manager was always in touch and all the staff were polite and attentive. All of our wishes were taken into account and fulfilled.

What did you find most impressive or unique about this company?

I liked the creative and unconventional approach to the task.

Are there any areas for improvement or something they could have done differently?

We were happy with everything

BACKGROUND

Please describe your company and your position there.

I’m a marketing manager. KFC is an international chain of restaurants specialising in chicken dishes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moloko Creative Inc?

They were designing a Christmas card as part of our promotional activity. We wanted a soulful, atmospheric postcard, like our restaurants.

SOLUTION

How did you select this vendor and what were the deciding factors?

A colleague of ours worked with the agency on another project and recommended them.

Describe the project in detail and walk through the stages of the project.

We have had several calls to conclude documents with the manager. Then we met the creator, we were shown the stylistic directions for the postcards and then we created the copywriting and the design itself. We got all the work done on time.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 managers
• 1 creator
• 1 illustrator

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

https://www.dropbox.com/s/myq9r5hpxdzz71v/postcard%20%E2%84%962%2C%2014…

How effective was the workflow between your team and theirs?

Personalized work with the client through constant communication with the account manager of the agency, using multi-channel communication (communication by e-mail, messengers, as well as video communication) to receive a high-quality feedback.

What did you find most impressive or unique about this company?

The rapid adaptability to the proposed solutions was the main feature of this project. As well as the development of unique sketches and illustrations for the client.

Are there any areas for improvement or something they could have done differently?

everything is super

BACKGROUND

Please describe your company and your position there.

Uniflex are producers of flexible packaging, bags and self-adhesive labels, a full-cycle flexo printing company, one of the largest printing houses in the CIS. I’m a head of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moloko Creative Inc?

We hired an agency to develop a design for a corporate New Year's calendar. The main goal was to reflect our field of activity, company values and develop a bright, stylish design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found it in a Google search.

Describe the project in detail and walk through the stages of the project.

We met the team and had a design session. We were given 3 different concepts and then we chose one to work with. We needed employee photos for our concept, so the agency organised a photo shoot for us. We received the finished design, made a few adjustments and finished the project.

How many resources from the vendor's team worked with you, and what were their positions?

Four- account manager, designer, Business development manager and photographer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our calendar https://www.dropbox.com/sh/gtqtm19w6lwmpy6/AAD4rA3Fa80rIb0ZawVmq0dDa?dl…

How effective was the workflow between your team and theirs?

The team is quick enough to make concessions when necessary and offer options to improve quality. This is very commendable, as it feels like they are interested in a good product.

What did you find most impressive or unique about this company?

Everyone is quite open to communication, to dialogue, to solving problems together. We had fun working on our project and are very happy with the result.

Are there any areas for improvement or something they could have done differently?

We had a bit of an embarrassment with the photos, we had to take one more participant. But we did it promptly, but we would have liked to avoid this situation.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Director of an international brand of technological solutions for business and education, offering a wide range of high-quality and efficient IT solutions for the B2B and B2G segments in 27 EMEA countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moloko Creative Inc?

We often work with this agency on small tasks. This time, the team's goal was to develop a modern brochure with Prestigio Solutions video walls, which we would use to share with our potential customers

SOLUTION

How did you select this vendor and what were the deciding factors?

The agency themselves offered their services to us. After a few tasks, we started working with them on an ongoing basis on various projects and design tasks.

Describe the project in detail and walk through the stages of the project.

We came to the team with the task of designing us a brochure; we hadn't originally planned to make it with 3D elements. After a briefing on the task, we realized that it would work best for us considering all the inputs. So I can describe working stages as:

• Task
• briefing
• draft version
• edits discussion
• final result

As a result, we got a great, expensive product.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 managers
• 2 designers
• an art director

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

https://www.dropbox.com/s/eiwdhpfocuel7s6/Prestigio_catalogue_13.04.pdf…

How effective was the workflow between your team and theirs?

We trust the team, we like that Milk always offers us ideas to improve the appearance of the task if they see that it can be made prettier. In terms of deadlines, we have not had any unpleasant situations.

What did you find most impressive or unique about this company?

The ability to make a beautiful, if possible, creative visual out of technical challenges.

Are there any areas for improvement or something they could have done differently?

Sometimes you have to spend a lot of time on edits