Moloko, Creative agency
x2 Red Dot winner 2021 in the Brands & Communication Design
Since 2016 we have been creating quality design and effective communications: advertising, logos, packages, videos, animation and much more.
We need only one conversation to understand what you need and do what you want.
We seek to understand the philosophy of brand we working with and offer something that will definitely please. In turn, brands trust our ideas, experience and consciousness free from stereotypes.
Our clients share our approach to work, because they value creativity and original ideas in advertising, while they also sell.

headquarters
other locations
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Didžioji g. 3 -16Vilnius 01128Lithuania
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Portfolio
Viber, United Nations, UNICEF, UNIHELP, UNDP, THE WORLD BANK, Covid-19 response, Cadillac, Jameson, Hilton, LIQUI MOLY, VTB-Bank, Softeq, Konrad Adenauer Stiftung, BPS-Sberbank

Creation of a communication design system for b2b
Viber is a popular application for messaging, calling, video. The messenger is probably familiar to everyone. Therefore, every interaction of Viber with people or business should be clear, stylish, and understandable. This is exactly what a design system and communication is for, especially for b2b. And Rakuten Viber representatives approached us with just such a task.
We had to adapt the system within the corporate identity of the company, but at the same time create something new, suitable for communication with the business. To develop all the necessary elements: templates for presentations and mailings, media / sales kits, mockups, visual design of social networks. Guideline for complete order and convenience of working with the system.
More pictures:
https://mlk.global/portfolio/communication-design-system-for-b2b-for-viber/

Strategy and PPC campaign in social media
Pexip is a Norwegian company that develops a reliable, secure video meeting platform that allows you to join a video conference from any device. The product is quite complex and serious, so the company approached us with the goal to change the current communication in order to deliver the UTP of the video platform to the target audience in a more accessible way. We have developed a communication strategy, as a result, after the first advertising campaign, the indicators increased by 1000%

Rap Battle Konrad Adenauer vs. Walter Ulbricht. Part 2.
The second part of the rap battle between Konrad Adenauer and Walter Ulbricht immerses us in the events that precede the fall of the Berlin Wall. This is a continuation of the dialogue that began in the first part of the battle: then everything was concentrated around the construction of the Berlin Wall, but now the focus of the story was shifted to the story of its fall. We have kept the same stylistic coloring of the video and focused on the transmission of historical events through the prism of modern narration.
https://mlk.global/portfolio/rap-battle-konrad-adenauer-vs-walter-ulbricht-part-2/

iFly - creative identity
iFLY is flight. This detachment from the ground is something that inspires, gives a feeling of freedom and charges with indescribable emotions. This is precisely the main mission of the iFLY Minsk aerodynamic tube – a unique high-tech simulator in the center of Europe. Absolutely anyone can experience the delight of free fall with it: a beginner, a professional or a child. The strength of each of them lies in the character and special mood during the flight.
https://mlk.global/portfolio/ifly/

Tourist brand for Miory Region
Each region, city, or village is not only about population, location, and territorial boundaries. It is a special spirit, tradition, and culture formed by generations. It is streets and history, known to visitors, as well as hidings and legends, known only to locals; it is the nature which we see on pictures, but which is even more striking in reality. Finally, it is the people who live here.
When creating the brand of Miory Region, it was crucial to find that unique, exclusive idea that would become a stable association, not only understandable to locals, but also attractive to tourists.
https://mlk.global/portfolio/miorski-krai/

Logo redesign and packaging design for Birtea
The first task of the project is to redesign the existing logo. The existing version of the logo was associated with Rio de Janeiro, and was not in any way associated with Morocco. It was also important for the client that the new logo became more minimalistic, but kept its elegance.
In the design, we used references to the architecture of the tea producing country. The design of the logo reflects the architectural forms of Morocco.
The colors and lines of the logo should also have been reflected in the design of the tea packaging. The task was solved by using illustrations on the packaging. It follows the same principle as the logo, with references to natural and architectural forms. This is how we created a dynamic design that can easily adapt to the different types of tea in the series. All you need to do is to create similar illustrations while preserving colors and style.
http://mlk.global/portfolio/logo-redesign-and-packaging-design-for-birtea/

MASSTIGE COSMETICS PACKAGING
Masstige "PURE BALANCE" cosmetics packaging
https://mlk.global/portfolio/packaging-for-cosmetics-masstige-pure-balance/

Animated video greeting for Sorainen
Through the metaphors in this animation video we decided to show that Sorainen law firm could fulfill any client’s business dream – even find snow in the summer. This creative idea provided the basis for the plot and the style of the video. The work was done in the form of New Year greetings. The central character in the animation – The Snowman – a winter symbol of family and unity. One of the touching moments is when the whole family builds the Snowman. One can hardly find a better symbol for a company, which places premium on working as a whole entity. In this video we showed the process of building the Snowman by all international departments of Sorainen company and wished happy New Year holidays to all customers.
http://mlk.global/portfolio/animated-video-greeting-for-sorainen/

2020 CALENDAR WITH ILLUSTRATIONS IN COLLAGE TECHNIQUE FOR BPS-SBERBANK
We have chosen to use the images of 12 Belarusian cities with their authentic architecture as representations of the 12 months for the illustrations of the 2020 BPS-Sberbank calendar. All visuals are made in the collage technique, which enabled us to develop unique compositional solutions. For this project, we combined architectural landmarks ranging from the neo-Gothic style to Soviet constructivism with textured and seemingly incompatible elements.The context of those artworks is quite simple: architecture may stand on its own without the city. Despite the peculiar futurist nature of the pieces, they are fascinating pictorial puzzles, to which you can attribute your own meanings rather than look for any logical underpinnings.
http://mlk.global/portfolio/2020-calendar-with-illustrations-in-collage-technique-for-bps-sberbank/

Urban Hostel identity, branding, navigation and promo production
’URBAN’ - it’s not only about the city, it’s about motion, crowd of people which hurring, parties, meeting with friends in pub. Minsk is developing so fast. So, we decided to create a dynamic logo! The Logo had general structure and in the result logo didn’t lose integrity just like the city. Depending on the task, the blocks of logo can be placed in different ways, which allows the logo to always fit seamlessly into the environment.
http://mlk.global/portfolio/urban-hostel-identity/

Look at Minsk
For the main holiday of the capital – City Day – our agency has created a designer tourist Minsk map Look At Minsk with a walking route.
The project goal is to help foreigners get acquainted with the most interesting places in Minsk. A printed map goes along with the online guide on lookatMinsk.com, where guests can learn more about all the attractions marked on the map. In the future there will be information about transport, cafes and restaurants.
There are about 200 objects on the map, 31 of which are sights. Besides, viewing platforms, street art objects, theaters and museums, cafes and restaurants, places of entertainment, hospitals are also marked on the map. The length of the walking route is about 15 km.
http://mlk.global/portfolio/look-at-minsk/

Animated video for the 500th anniversary of the belarusian book
https://mlk.global/portfolio/animated-history-of-the-belarusian-book-in-three-minutes/

Logotype and corporate identity for Mobipay app
Minimalistic and dynamic. A modern Belarusian cornflower has been created in the identity, but adapted to the technological direction in which the company operates.
http://mlk.global/portfolio/logotype-and-corporate-identity-for-mobipay-app/

Advertising campaign for virtual entertainment park Teleport
Advertising campaign was developing for three general audience of people : families, where children want to go to park of virtual entertainment, gamers, who want’s new experiences and sensations and teenagers. Girl asked her mother to go to park, gamer remembered about his creation of avatar and teenager want’s to try a ride on a real motorcycle and get real feelings from riding.
http://mlk.global/portfolio/advertising-campaign-for-virtual-entertainment-park-teleport/

Logo for Cordis medical center
When we create a logo in one graphic sign we combined two sign in one, the sign of infinity as a symbol of blood circulation, circulation and the first two Latin letters of the name. The font block is a geometric grotesque, laconic and modern, which corresponds to the plastic of the sign.In addition to the use of medical symbolism, it was important to choose a color that is completely suitable for the development of a new medical center. The optimal solution was a combination of blue, blue and white.See how cool the logo looks on different media.
http://mlk.global/portfolio/logo-for-cordis-medical-center/

Burger House - logo, identity and marketing strategy
Cafe “Zvezdnaya Ploshad’”, on which site Burger House now located, for many years was one of the most popular in Mogilev. But by 2017, both the menu and the positioning of the cafe were pretty outdated and needed serious updating.
The new format – the burger cafe – helped to update the name of both the cafe and the take-away spot. Burger House – inside, Burger Point – takeaway. By changing the style, tone and presentation, we changed the audience. Burger House has become an attractive place for young people, who are now spending time near the cafe on the benches, hanging out near Burger Point and actively participating in cafe events.
https://mlk.global/portfolio/burger-house-identity/

Illustrated bookmarks with night fantasies of children from Belarus children's Hospice
Develop the concept and design of souvenir bookmarks for the Belarusian Children’s Hospice. Remind book buyers about the organization and create another reason to make a donation.
Solution: Record the night fantasies of children from the hospice and design their stories with colorful, exciting, memorable illustrations. Without creative copywriting, without pleading of sympathy, but with sincere, emotional stories to show readers how small donation can brighten the lives of these children.

Illustrations for Lillet, Havana Club, Jameson, Olmeca
Designs are part of the New Year collection and inspired by the countries of origin of the brands: France, Cuba, Ireland and Mexico.
http://mlk.global/portfolio/illustration-pernod-ricard/
Reviews
the project
Game & Website Development for Game Publishing Company
"The team is really nice, and we clicked in a second."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a mobile and web game publishing company. MGE is all about new and exciting projects, but also have a range of card game that is the base of our work.
For what projects/services did your company hire Moloko Creative Inc, and what were your goals?
We are doing a great hyper casual game based on our partner blockchain technology, so we needed the design for the game, but also a web to integrate everything to look great. That is how Molokai started working with us on this project.
How did you select this vendor and what were the deciding factors?
We checked their portfolio, had several creative design workshops, and was certain that Molokai can do the job, not just this one, but the series of games we are developing on blockchain.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We are using Figma, WebFlow, Unity and WebGl, but also NEAR protocol.
How many people from the vendor's team worked with you, and what were their positions?
We are working with art director, project manager, and designers on this project from the Molokai team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The outcomes are web page, eight levels, over hundred obsticals. Molokai exceeded our expectations in terms that we agreed only on maybe 50% of what they did.
Describe their project management style, including communication tools and timeliness.
As a publishing manager, and my colleague as a product manager, we are used to work on focal points with the partners we are working with, so Veronika is our focal for all the assets and agreements we deal with.
What did you find most impressive or unique about this company?
The team is really nice, and we clicked in a second. Our ideas where really put in motion like we designed the project.
Are there any areas for improvement or something they could have done differently?
For now we are really satisfied with Moloko.
the project
Branding Services for Cosmetic Cleaning Services Company
"It was pretty easy and comfortable for us to communicate with the guys."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Our company is engaged in the production of household chemicals. I am the manager of finance.
For what projects/services did your company hire Moloko Creative Inc, and what were your goals?
We came for the development of packaging for our product. We also developed the brand identity in the process.
How did you select this vendor?
We knew about Moloko and followed him. So when the question of finding a contractor came up, the choice was obvious.
Describe the scope of their work in detail, including any steps and the final deliverables.
Initially we communicated with the manager, we had face-to-face meetings and discussed the project. Then we met with the team that was working on the project and there was a briefing. There was a design session, as well as the necessary calls to better understand our desires. Then we were presented with visual ideas for packaging and corporate identity, which the team then finalized in the process.
How many people from the vendor's team worked with you, and what were their positions?
Manager, account manager, art director and two designers.
Can you share any outcomes from the project that demonstrate progress or success?
link to our label design photo https://docs.google.com/document/d/133Y4IDq9jhrio3ta6G7AWje6-lK1SkqvYbi…
Describe their project management style, including communication tools and timeliness.
It was pretty easy and comfortable for us to communicate with the guys. Communication was easy. The project took quite a long time, but for production reasons. But it was nice that the manager kept in touch with us and was always interested.
What did you find most impressive or unique about this company?
I think that the main feature is a team that loves what they do and is aimed at a good result.
Are there any areas for improvement or something they could have done differently?
We have only positive feelings about our work
the project
Design Services for Crypto Platform
"Their most impressive ability is to cover different areas of design tasks with no need to engage additional resources."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Educational products Team Lead at the Currency.com regulated crypto exchange.
For what projects/services did your company hire Moloko Creative Inc?
We were prototyping a stack of new educational products like a website directory, mobile apps, and social media channels. But we required assistance in generating stylish graphic content to make them look and feel the same way.
How did you select this vendor and what were the deciding factors?
We knew about MLK as one of the most creative studios with a lot of prizes in different design areas. However, they found us by themselves via LinkedIn. And it was the perfect time to start collaboration.
Describe the project in detail and walk through the stages of the project.
After a series of introduction meetings, MLK assigned performers from the agency side. We were discussing our routine using the most convenient for my team messengers (because of security reasons, we couldn't add them into our corporate Slack environment). They were providing assets right on time, and all of the files were systematically stored at DropBox.
How many resources from the vendor's team worked with you, and what were their positions?
In total, we worked with 4 team members:
- the creative director
- 2 designers (main executors)
- the partnership manager (provided assistance in documents)
Can you share any outcomes from the project that demonstrate progress or success?
We are absolutely satisfied with the results, but can't share them at the moment because those products are not going live yet.
How effective was the workflow between your team and theirs?
Mostly effective, as described above.
What did you find most impressive or unique about this company?
Their most impressive ability is to cover different areas of design tasks with no need to engage additional resources.
Are there any areas for improvement or something they could have done differently?
I suppose they are on the right track.
the project
Branding for Renting & Buying Services Company
"They had an interesting work style, free communication, and cool ideas."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Online service for renting/buying housing. Service founder
For what projects/services did your company hire Moloko Creative Inc, and what were your goals?
We hired Moloko Creative to develop a brand platform for our service. Also, after the team prepared a corporate identity for us. The main goal was to distance ourselves from competitors in the real estate market and create a clear message for our users. Also to update the corporate identity of the platform.
How did you select Moloko Creative Inc?
We sent many inquiries to different companies, but in the course of communication with the manager it became clear that it is with Moloko we will work best.
Describe the scope of their work in detail, including any steps and the final deliverables.
The scope of work was large, as the real estate field is quite extensive and complex. Work was done as research on similar campaigns in the country. Our strengths were identified. The main work on the part of the team was the brand platform. The message the team developed for us was "Dream Squared", which we fell in love with.
A slogan was provided, as well as the concept of the platform's identity.
How many people from the Moloko Creative Inc team worked with you, and what were their positions?
Basically, we had three people working with us: a creator, a designer, and a manager.
Can you share any outcomes from the project that demonstrate progress or success?
Presentation of identity https://www.dropbox.com/s/0fjmgjwxqg1zjp7/Domovita.pdf?dl=0
Describe their project management style, including communication tools and timeliness.
The entire team is open, honest and professional. If we had any questions, we always discussed and solved them calmly. The creators think very unconventional, which gave us such a cool result and start for the platform.
The designers offered good visual solutions. We were always in touch with the manager. The deadlines were on time.
What did you find most impressive or unique about this company?
The people at Moloko are great guys and a great team. They had an interesting work style, free communication, and cool ideas. That's what impressed me the most.
Are there any areas for improvement or something they could have done differently?
Overall, we were satisfied with everything.
the project
Marketing Support for Digital Marketing Company
"They have been very responsive and ensure projects keep moving forward."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the paid media manager for Pexip, managing all the global paid advertising activity across Google Ads, Microsoft Ads, LinkedIn & Rollworks. Pexip is a technology company that provides video communication solutions and virtual meeting solutions for businesses.
For what projects/services did your company hire Moloko Creative Inc?
We needed a company to help create new image ads and creative for display and paid social advertising. Moloko helped bring a creative spin to our materials and set up and managed paid LinkedIn campaigns for us, freeing up time I could use elsewhere.
How did you select this vendor and what were the deciding factors?
The hiring process was carried out prior to me joining Pexip, but I believe a number of companies were considered and interviewed, but Moloko's creativity impressed the team.
Describe the project in detail and walk through the stages of the project.
There has been ongoing support for ad hoc projects over the past few months. For each campaign or creative build we've put together a brief explaining what is required and, where necessary, followed that up with a call to discuss the points in more detail.
With builds that are similar to ones in the past the initial brief has been enough as Moloko knows what we require. With the creation of image assets we check the work and submit any feedback/changes we require and when finalised ask Moloko to build the final images in a variation of ad sizes
How many resources from the vendor's team worked with you, and what were their positions?
My main point of contact has been with a business director, although I know there is a team working behind the scenes I'm not sure of all their roles/positions
Can you share any outcomes from the project that demonstrate progress or success?
A lot of the campaigns / new creatives are in the early stages of having been launched but so far we are seeing a growth in engagement on LinkedIn and a rise in Unaware to Aware audiences in Rollworks, thanks to the ads that have been created.
How effective was the workflow between your team and theirs?
Workflow has been good and effective. Most conversations are now through email as Moloko are aware of our requirements following calls and feedback earlier in their work with us. They have been very responsive and ensure projects keep moving forward.
What did you find most impressive or unique about this company?
Their responsiveness
Are there any areas for improvement or something they could have done differently?
In some instances I think the language barrier has caused slight trip ups, but as further feedback and communication has been given the working relationship has become smoother
the project
Branding Services for Construction Company
"Communication was easy, confident, and productive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of the company
For what projects/services did your company hire Moloko Creative Inc, and what were your goals?
Changing the business strategy of an existing group of companies. Creation of a construction and trading company in the B2C segment The specialization of the new company is aluminum glazing of cottages, apartments, apartments – production and installation.
How did you select this vendor?
We held a tender and chose the best company
Describe the scope of their work in detail, including any steps and the final deliverables.
Worked with the Moloko team to develop the naming and logo and identity. During the work we enjoyed the team's professional approach to the tasks assigned to them. We and our requests were heard 100% and as a result we are very happy with the final work and results. With a complex professional profile, we got a concise, modern logo and identity. And our name has taken on a German sound, referring to quality and a reliable partnership.
Communication was easy, confident, and productive. We were listened to, guided, and felt the full involvement of the team in a great result. We ended up with a candy Thanks again to the whole team for a job well done!
How many people from the vendor's team worked with you, and what were their positions?
We worked with a team of specialists - designers, copywriters.
Can you share any outcomes from the project that demonstrate progress or success?
It is still difficult to evaluate the result, but the feedback from partners is positive
Describe their project management style, including communication tools and timeliness.
Convenient communication prompt solution of all issues
What did you find most impressive or unique about this company?
Youth and creativity of the team
Are there any areas for improvement or something they could have done differently?
Everything is fine!
the project
Web Design for Software Solutions Company
"Moloko was great at listening and persevering with questions to make sure they understood me correctly."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am Digital Content Team lead at SOFTSWISS, responsible for the visual and copy of key brand websites.
For what projects/services did your company hire Moloko Creative Inc?
Our site redesign and update required the development of 3D models and animations to reflect our iGaming product line up. We had 11 3D models in total and 8 animations (2 main banners and 6 product pages).
How did you select this vendor and what were the deciding factors?
We build a table with approx. 15 agencies, freelancers, and designers who were familiar with 3D design and animation. Moloko made it down to the top 3 and we selected the agency because they matched our deadline of February 25th and offered a reasonable price and time estimate.
Describe the project in detail and walk through the stages of the project.
We built 2 briefs, one preliminary and one more detailed, to describe the sort of results and specifics that had to be reflected in our 3D models and animations. Both were consolidated with Moloko Creative and once we had the estimate and contract in place we set off by having a kick off call and lenghthy discussion to communicate our vision and references. We held weekly meetings to discuss progress and updates, and kept a messenger chat running for any urgent updates or actions.
How many resources from the vendor's team worked with you, and what were their positions?
In total, we personally worked with 3 people:
- 1 project manager
- 1 art director
- 1 designer
Can you share any outcomes from the project that demonstrate progress or success?
We received all of the models we had ordered and the final results closely matched the vision that was laid out in the brief. The 3D models were warmly received by all team members involved in getting the website ready for launch.
How effective was the workflow between your team and theirs?
The communication style was more on the informal side and I believe this only stood to benefit our work as we could communicate our thoughts without restraint, while keeping evertything professional. We did have to make sure that our weekly meets were planned and arranged in our calendars and this normally happened a day before, which was not too big of an inconvenience, but could have used some better project management.
We predominantly used Zoom, but switched to Google Meets for convenience as mic setups would not always work through Zoom.
What did you find most impressive or unique about this company?
Sometimes I found it hard to describe my thoughts for the 3D models, Moloko was great at listening and persevering with questions to make sure they understood me correctly, even if I needed more than one prompt. I appreciate it when a creative agency can push on through to a desired result and does not keep quite about anything that remains hazy or unclear. In my opinion, this is a valuable trait.
Are there any areas for improvement or something they could have done differently?
Leading the initiative to set up regular weekly meets and schedule them in everyone's calendars would be one of those, but is not critical as you can always rely on timely and responsive communication via the group chat. We might also have liked to hear more questions from the design team in the early stages to avoid any deviations in how we saw any one idea, but we easily tackled any discrepancies and they were fixed immediately.
Needless to say, the team delivered a fantastic result that everyone was really happy with and they opted to help even after the deadline as we did require a few minor touchups.
the project
Advertising Campaign for Digital Solutions Company
"The interaction was tight and flexible. They responded quickly to changes and adjustments on our part."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Softeq Development is an international full-stack development company with its origin in the Us (Houston). Our superpower is to deliver all of this under one roof on a global scale. I'm a communications Unit Lead at this company.
For what projects/services did your company hire Moloko Creative LLC?
Initially, we started our work by creating key visuals to promote the Employer brand in social networks in the Belarusian market. After a successful launch, we moved on to create an advertising campaign to promote the Employer brand in Lithuania to increase brand awareness among the target audience.
How did you select this vendor?
We found Moloko Creative on Clutch, and looking through the portfolio we were particularly drawn to their visual style and the way they generate key messaging for advertising campaigns.
Describe the scope of their work in detail.
Now the guys are developing just an image advertising campaign for us in order to achieve awareness in the Lithuanian market. First, they created several concepts and proposed messages based on the insights of those developers we wanted to attract to our team. Then they worked out a series of visuals and proposed the mechanics of working with them within the media channels (digital and outdoor).
What was the team composition?
The team included a creative director, creator, art director, designer, marketer, and account manager.
Can you share any outcomes from the project that demonstrate progress or success?
The campaign has just been launched, so we are still waiting for the results on the coverage achieved.
How effective was the workflow between your team and theirs?
The interaction was tight and flexible. They responded quickly to changes and adjustments on our part.
What did you find most impressive about this company?
We are impressed by the very idea that the guys managed to create for our project. The bottom line is that the visual has a coded message that can be read by the very people we are looking for in our company. An absolute hit with our target audience, which the team managed to reflect in a series of simple and catchy visuals.
Is there any area for improvement or anything that could have been done differently?
Of course, there are many amazing opportunities to expand our campaign: for example, by supporting it with additional video animations or a series of activities with the audience, to increase the number of communication channels. Especially since the agency has enough experience in multi-channel advertising campaigns and it can be done in the best way for sure
the project
Web Development for Public Health Organization
"The proposed layouts were of high quality and the proposed solutions were very functional."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the head of the department. We played a key role in organizing preventive measures to minimize the spread of covid in Belarus
For what projects/services did your company hire Moloko Creative LLC, and what were your goals?
We needed to create an information resource for different groups of the population (children, parents, employees of enterprises, medical specialists) to disseminate information on covid prevention and carry out preventive measures
How did you select this vendor and what were the deciding factors?
We searched the internet for web developers. We chose 5 candidates. Conducted an interview, assessed previous projects and prices for the development of the lending page. And they took this company away.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
There was an initial meeting. We have described our goals and objectives. We discussed the preferences for visual design and blocks of information that should be placed on the landing page. The developers have prepared several design layouts. Then we developed a page, attached a number of cloud storages, displayed all the necessary information and prescribed codes to go to an information resource from our official website of the organization.
How many people from the vendor's team worked with you, and what were their positions?
The project manager was our main point of contact. And, as far as I know, 1 person still worked (the information may be inaccurate, since we did not delve into these issues, but worked with the project manager).
Can you share any measurable outcomes of the project or general feedback about the deliverables?
This is problematic because preventive work is difficult to describe in numbers. The only thing I can describe is that thanks to the development of the landing page, the specialists of my organization got more free time to do their main responsibilities.
This happened due to the fact that employees of many departments no longer called the phones and did not come for information materials, but downloaded them from the page. There are fewer complaints since people received a resource with reliable and complete information.
Describe their project management style, including communication tools and timeliness.
We communicated with the manager by phone, using instant messengers (viber, telegram). There were no delays. All work was completed on time.
What did you find most impressive or unique about this company?
Individual approach. Initially, we were asked about all the nuances, got acquainted with the corporate style. The proposed layouts were of high quality and the proposed solutions were very functional.
Are there any areas for improvement or something they could have done differently?
We are very happy with the result
the project
Branding for Mobile Accessories Retailer
"When we had doubts, they conduct internal research and share the opinion of our target audience."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a young and fast-growing network of retail outlets for mobile accessories in the largest shopping malls in Minsk. It's a family business. Before we started working with the Moloko, we were called "Looking", сame from my last name. However, this name was not promoted in any way and was only figurative, and the design of the retail objects and all promotional products was not connected between each other.
All design decisions were spontaneous and did not create a full identity for the outlet. At this stage of development, we felt wanted to develop a completed brand for promotion in not only retail objects, but also in social media. We decided to trust professionals for changing the brand name and creation the brand identity. I am an owner and director of the company.
For what projects/services did your company hire Moloko Creative LLC?
We set the Moloko Agency the task of developing naming, a logo and corporate identity.The main goal of the development was to stand out in the market and convey to potential clients that we have exactly what they are looking for - a trendy, high-quality range of mobile accessories for any phone model. However, as we closed the initial requests from our side, and seeing how well the agency does its work, the following requests appeared.
Thus, as our work with Moloko Creative Ltd. developed, we also began cooperating with them in areas such as developing the appearance of retail outlets, their pre-installation visualization, website development, maintaining and promoting the brand in social networks, and developing a corporate presentation. Also on their recommendation we cooperate with other specialized contractors.
How did you select this vendor?
Because brand development is closely tied to trends, we chose a company that solved similar problems. The portfolio of the Moloko agency, their corporate style and design of their website, and its stylistics made them the most successful of the agencies between which we chose. Also important was getting to know the team. They are young and energetic guys, which for us meant a match for our goals in product development. We liked their honest and open attitude, without enticing us with a low price at the start, etc.
Describe the scope of their work in detail.
Naming. The first thing we had to do was come up with an original naming. We thought of the name ourselves for a long time, but nothing sensible came to mind. There were a lot of variations. We did not want to include in the name words or parts of them, like "Mob", "i", "Aks", etc., which were pretty boring. We wanted to be original, interesting, bright, and at the same time universal, because over time there were plans to expand the business to other areas as well. After interviewing us, the agency's team visited retail outlets, and after hearing all of our wishes, suggested 8 naming options. We were thought to be skeptical and considered it a success if we saw at least 1 good name.
However, the choice was really difficult, there were several favourites, but we settled on the name FUTUKRAMA. It is a connection with the future, with trends in FUTU, as well as with the local context, conveying that the company is local KRAMA (krama from Belarusian - store). Of course, the association with the FUTURAMA cartoon, which so vividly reflects our vibrant approach, was not unimportant. Development of corporate identity and logo.
We didn't know exactly what we wanted ourselves. There was no clear idea of what we would like, so we fully trusted the Moloko. In addition, in the development of corporate identity team has done interesting work for us. Before developing the representatives went to the mall to look at our stores, learn what we are, how our shopping islands look like, and much more.
Next, the team didn't just do design research, showing us how to be different from the competition. They held a design session with us where they gathered our preferences, talked about the possibilities, and worked with us to find a solution. We were offered many different color combinations, strange patterns, colors, shapes, patterns to choose from, asked to choose what we liked, what we didn't like. It must have been like psychoanalysis, in the process we learned a lot about ourselves in this area
The results of these and similar surveys gave us an understanding of what we approximately need, what we don't need and where to go. There were several variants of company styles to choose from. We unanimously chose one of them, we are completely satisfied and pleased with it. It's important to note that the team didn't just propose what we researched with them, it was just part of their development. Behind each concept there were strong and interesting ideas.
We chose our logo and corporate identity concept because it seemed to us that although it is very trendy, it always remains timeless. It is able to change the way we change and evolve with the development of our business. Development Development of the of retail outlets appearance. Visualization of the retail outlets design was made in close contact with the contractor, all details were discussed, from the size of individual parts of letters to shades of color.
According to our requests in the process of development and coordination with the tenants several design variants were developed. In the end we went back to the version proposed by the agency's designer at the outset. Also at our request, the agency's team offered us a good contractor who provided the design in reality. Development of the website and social networks. Since initially Moloko Creative Agency dealt with the naming, logo and corporate identity creation. And we were completely satisfied with the quality.
The next step in the development was to address the task of website design and social media. Discussions about the web site design, content did not cause any difficulties, the performer was fully immersed in the subject and understood what we needed and made the necessary decisions, only agreed with us on the key stages. The same applies to social media. The agency's team took full responsibility for the design and production of posts, texts and other things that go into SMM.
What was the team composition?
We worked with a large team of an account manager, a creator, an art director, and several designers. Each of them clearly knew their work and responsibility, but carefully passed our project on to the next stage. Our manager Anastasia was always with us first, being our guide to the distant world of professional design and creativity.
Every stage of work began and ended with her. Directly to develop naming with us engaged creator Vitalina. Development of corporate identity and logo was designer Kristina. She also did the redesign and visualization of islands. Art director Olga and her team of web-designers did the filling of the site and its layout. Our personal SMM manager - Alena. All the ladies are professionals and very nice people!
Can you share any outcomes from the project that demonstrate progress or success?
To date, we are introducing the design into the retail facilities and seeing how much brighter we are becoming. It is too early for us to draw conclusions yet, as we are writing this review between different stages of implementation, but we are confident in its success, because the main thing in it is that it inspires us.
How effective was the workflow between your team and theirs?
The team at Moloko Creative Agency surprised us every time we expected just good work, they did it perfectly. That's why we expanded on the initial request and continued to work with the agency on all areas of our company's design and marketing requests. We are satisfied with the communication with the manager, who always heard us, we are very satisfied with the creative results, which were not art, but a carefully developed concept, where our opinion and understanding of the market, audience and trends were taken into account. The working process was as efficient as possible. All the nuances were worked out in detail, all the wishes were taken into account, every detail was fixed and not forgotten. At each of these stages the team looked for the best solution and proposed options. When we had doubts, they conduct internal research and share the opinion of our target audience. It's a very valuable team experience.
What did you find most impressive about this company?
Moloko is a team, and we certainly can't help but notice how cohesive and involved the guys are in their projects. How even as they moved from phase to phase, the project was cohesive and deeply developed. Most of all we were impressed by their approach to research our wishes and what our competitors have in our region, as well as abroad. When we ourselves do not know exactly what we want, this kind of analysis is very important. Although it is not very simple and meticulous, its result is very interesting and is the key to making the right decision at the initial stage.
Is there any area for improvement or anything that could have been done differently?
As a customer I was satisfied with all stages of work. Moloko Creative LLC can safely be called professionals in their field.
The company is happy about the game and website. Moloko Creative Inc has exceeded their expectations and went above and beyond their assigned tasks. The team manages the engagement well through one main point of contact. They fully understand the client's ideas and know how to implement them.